Slashdot Mirror
Microsoft Sued Over Alleged Xbox 360 Defects
richdun writes "Reuters is reporting that a Chicago man who was lucky enough to purchase an Xbox 360 has filed suit against Microsoft over the overheating and crashing some users have experienced. The man is seeking unspecified damages, litigation expenses, and replacement or recall of all Xbox 360s. While more suits or a class-action is probably on the way, others have sought less litigious solutions."
As someone that has no love for Microsoft I will say that I don't like this law suite.
Microsoft seems to be fixing the problem what will a law suite do but make a bunch of lawyers rich? These law suits don't even really help the consumers. If a company finds a flaw in a product and they let people know and try to fix it they are at a greater risk of a law suite than if they try and cover it up.
See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
Oh, gee you sure are right... you linked to ONE GUY who isn't having a problem with his Xbox 360... you really showed me. I best be shutting up now.
You, sir, are a fucktard.
The fact is that it is not a simple process as that poster claims. The MS rep tells the user to restart their Xbox, then they say to plug/unplug it, then they say to try some B.S. and call back. It is a giant runaround and it takes WEEKS to get your replacement unit once they agree to exchange it. Yeah, that sure is simple and painless.
Oh, and once the final numbers are out the total of defective units will be closer to 10-20%. Right now many stores are showing failure rates in the 20-30% of the units they received. Once Christmas day hits, the numbers will only go up.
We will see the truth in due time, give it about a month then see who should be shutting the fuck up.
http://teasphere.wordpress.com - A little spot of tea
If you want to make sure companies release functional units, you stop buying from companies that don't.
OK, genius - how exactly do you know which companies are which, you know, *before* they release their product?
Your 'incentive' just means I have to pay more for products to cover the liability of imperfect products. That isn't a free market.
Are you *really* that stupid, or are you just trolling?
"Let's not make companies answer for deliberate mistakes, because then their products (which don't work) will cost more!"
Well well, I have no MS hatred.. and in fact was one of the hardware testers for the system... so I'd say you are wrong right off the bat.
Oh, and my "from-the-ass-numbers" include polling approx 30 EB/Gamestop stores in my region for a news story I did.
Even if you go low on the percentages, the fact is that about 10-20% are defective. Once Christmas hits and many more are opened, I believe - and it is just MHO - that the final percentage will be 20-30%. Even if it stays at 10-20% and the number grows, that is a lot of unhappy folks and a lot of upset parents. Recalls and lawsuits will ensue.
Imagine for a minute, that you bought your 360 on ebay for an inflated price to make your kid happy only to get shafted. And then have it take 3 weeks for him to get a replacement... you are into Feb. with a very sad kid and you wouldn't be so callous.
http://teasphere.wordpress.com - A little spot of tea
Can we all stop with the "bzt" bullshit right now?!? If you were to tell me this in a real discussion I'd beat the living shit out of you! If you have a point to make other than that you have a very, very small dick and a fragile ego, just say you disagree.
And if the only way you can make a point is with physical violence... well, I've got a long list of your probable insecurities, bub.
bzzzzzzzzzzt!
Reinvent the wheel only at either a lower cost, greater effectiveness, or your own personal enrichment and satisfaction.
I don't get it .. Have these people never used Windows? How can they buy a Microsoft X-Box and then be surprised when it crashes?
Maybe because Windows hasn't crashed since 2001?
Well, that unfortunately is incorrect. In many parts of the world where the Xbox 360 is not only sold but affordable, air conditioning is not always a given.
For instance in my old house, I had one of every console and about $10,000 worth of A/V gear and it had no air conditioning... none of my gear failed to operate nor did I have to worry about it failing.
A fan in the external PSU simply makes sense... air conditioning or not a simple small fan would stop almost all of this trouble. Ever notice how your PC has a fan on it's PSU? Well, we could just ASSUME everyone lives in climate controlled environments and leave them out, now couldn't we?
To blindly overlook a massive number of people and lifestyles that can easily own a 360 and aren't technologically inclined or even care about the placement of the unit is just insane. Most rich folks know nothing nor care, they will shove it in some available space in the entertainment center and place the plug on the ground just like any other device... and THEY ARE RIGHT, it should be designed to be used in this manner.
http://teasphere.wordpress.com - A little spot of tea
Oh, of course, I should have known *your* children are probably perfect little angels that shit golden halo's "everphilski."
Apparently your kids are impervious to this thing called "disappointment".. well, actually their dad posts on Slashdot and argues over stupid shit like this, so they probably are real used to it.
Any kid who has been waiting breathlessly for Santa to bring him/her a 360 for Christmas and opens it to have ti fail instantly is going to be very upset, and so would the parent. THEN to have to wait for approx. 3 weeks (which is the current turnaround time) and place them a month without their gift is disheartening to everyone involved, no matter how well behaved or trained a kid is.
Get a freakin clue man.
http://teasphere.wordpress.com - A little spot of tea