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Computer Jobs -- How to Resign Professionally?

MikeDawg asks: "I submitted a letter of resignation yesterday, and today I'm at home posting stories to my weblog and Slashdot. I gave my employer two weeks notice, and almost immediately, I had my accounts disabled, and my permissions revoked on all the computers at my work, which makes me unable to do anything in my position of being a 'Systems Analyst/Systems Administrator'. I spoke with the HR rep, and gave her my notice yesterday, then I spoke with her today about what had happened to my access, and they honored my resignation... 2 weeks early. (Luckily, I'm compensated in pay for the next two weeks). What I want to know is, how do you computer and IT professionals out there put in your notice of resignation (if you are with a permanent employer, and not contractual), and not get immediately shutdown, and shunned away from the computers? The CIO immediately thought I was going to do something terrible to the system, and destroy accounts, and any other activity that I have access to, but I was giving him notice that I was leaving. What is the professional thing to do?"

24 of 1,080 comments (clear)

  1. What did you expect? by Sylvestre · · Score: 5, Insightful

    You're a liability. You got paid. Be happy.

    1. Re:What did you expect? by Anonymous Coward · · Score: 5, Insightful

      You got paid two weeks without responsibilty to do anything else - take the money and move on, that's being professional...

    2. Re:What did you expect? by neostorm · · Score: 4, Insightful

      I think he expected to be treated like a trustworthy, normal human being. No one likes being treated like a criminal; people are not liabilities.

      The real liabilities are our mistreatment of employees, and how the reaction to lack of respect and trust takes form from them. The majority of the time that an employee does something bad to his or her workplace, it's an act of revenge or bitterness because they wronged and feel disrespected. Contrary to popular belief people do not cause mayhem and mischeif to others for no reason.

      What we really need to look at is the behavior of companies towards the people they employ, and the people they consider customers.

    3. Re:What did you expect? by Achromatic1978 · · Score: 4, Insightful
      So someone asks for advice on professionalism and you give this?

      99% of employers? They'll have security escort you from the building. The severance is in lieu of notice, as in 'your employment is /severed/ at that point', and you have zero right to be there, and are actually trespassing.

    4. Re:What did you expect? by ajs · · Score: 5, Insightful

      I've never worked for anyone who thought like that. In fact, I'm pretty sure I WOULDN'T work for someone who seemed to think like that. It's just unprofessional. When I resign, I give 3-4 weeks notice, and I expect the company to make the most of my time. I usually have an equity stake in the company, and I want them to succeed just as much as they do. If your company is treating you this way it is for one of two reasons: 1) they don't trust you or 2) they feel compelled to behave in a detrimental manner because a manager with either too much or too little authority thinks it's their job.

      Now FIRING SOMEONE... that's different. In that case, I compartmentalize them starting the day before, backing up anything that they can touch. I then shut off their machine after they leave, remove or lock accounts and remove their remote access if they had it.

      This is all as much for their benefit as mine. If they had no means of access after they found out, no one can accuse them of anything.

      I also ALWAYS offer to forward people's mail, though that's gotten harder in the last few years. Companies now feel that there's too much of a chance of mail being sent to their old account with proprietary information in it. Oh well.

    5. Re:What did you expect? by JanneM · · Score: 5, Insightful

      A mature, thoughtful organization would realize a couple of things. First, he is sitting with a whole lot of implicit knowledge about the current assignments. Having him spend the last two weeks document it all and bringing other people up to speed on it is a pretty good idea.

      Second, he is leaving. There is a reason for it. Is it the salary? Personal conflicts? The hours? Too little challenge, or too heavy a workload? Is there a problem with the social climate at the IT department? A good organization will want to know, and conduct exit interviews to see if there are points they should improve. Perhaps even catch a disaster in the making before it explodes in their faces.

      Third, he is now an ex-employee. He will go out in the world and socialize with his peers at other companies - some of whom his previous employer may well want to hire at some point in the future. If his final impresion of the company is that of a bunch of posterior orifices, that's what he'll be telling people when they ask him about his opinion on applying for a position there. If, on the other hand, they do a good job of taking care of him up until the moment his contract ends, showing interest as above and so on, the impression will be vastly better, and they'll effectively be sending out a PR representative that will be giving a much better impression about the company for years to come.

      So yes, there are very good reasons not to just cancel his passcard and give him thirty minutes to pack his personal belongings before having him escorted out by a rent-a-cop.

      --
      Trust the Computer. The Computer is your friend.
    6. Re:What did you expect? by HotNeedleOfInquiry · · Score: 5, Insightful

      I'll tell you the point.

      No supervisor, no HR flack and no VP ever got fired for running off an employee that gave notice. OTOH, there's a fair possibility that they could be fired if the employee did something grievious after giving notice.

      --
      "Eve of Destruction", it's not just for old hippies anymore...
    7. Re:What did you expect? by AndyKron · · Score: 5, Insightful

      I've personally never seen anyone being escorted to the door unless it was something they were being fired for. People have always been allowed to finished their two weeks. Hell, we usually need more than those two weeks to pick their brains dry of all their tribal knowledge! I'd hate to have a key person leave the company, leaving us to figure out their job without their input. Ex employees are also usually available for consultation after they leave, too. At least this has been my personal experience, and what I've seen for others that I've worked with.

      -AC

    8. Re:What did you expect? by kogus · · Score: 5, Insightful

      How resignations are handled are really an indicator of the hiring process, not the termination process. If a company goes out of it's way to hire people who are trustworthy, and treats them with respect while they are employees, then it isn't necessary to lock users out. On the other hand, if the hiring process is slack or employees are treated poorly, then these procedures are an absolute necessity.

      --
      A government big enough to give you everything you want is big enough to take away everything you have.
    9. Re:What did you expect? by IAmTheDave · · Score: 5, Insightful
      If a company treated me that way, it would be worth flipping them the bird... along with three customers and a couple of line cooks who happened to get in the way....

      I couldn't disagree more. Speaking of professionalism, doing what the CIO did was probably just as professional as your resignation. There may be policies in place that dictate his actions, or more probably, your resignation ended your employ, and they took action to protect their assets.

      As others have posted, you get paid for two weeks, so they show professionalism again by not trying to rob you of the pay for the two weeks notice you have given. However, expecting that you'll have carte blanche access to the systems during your two last weeks is a bit silly. Most people spend that time backing up code to personal computers or otherwise stealing IP belonging to the employer.

      --
      Excuse my speling.
      Making The Bar Project
    10. Re:What did you expect? by Anonymous+Luddite · · Score: 5, Insightful

      I think parent post is bang on.

      If the management has _any_ brains, they realize you would have/could have committed nefarious acts _before_ giving notice. The termination of system access is absolutely _not_ personal. It will be mandated by policy in many places and in fact protects the person who gave notice. If you gave notice and something "bad" happened immediately afterwards, server crash, corrupt database _whatever, suspicion would naturally fall on, you the terminated employee, unless you had no access to the systems.

      As someone else has said, just take the pay and smile for 2 weeks. Where I work, you wouldn't have got past security the next day... again, nothing personal, just policy.

    11. Re:What did you expect? by poot_rootbeer · · Score: 5, Insightful

      I am a contractor now, having shunned full time work myself. Why? because it is my experience that companies are in it for themselves regardless of the impact the have for their employees.

      That's funny, because as an IT decisionmaker at a company, I have shunned contractors. Why? because it is my experience that contractors are in it for themselves regardless of the impact the have for the company that's giving them money.

  2. it's not a professional or civilized world by yagu · · Score: 4, Insightful

    Up front Disclaimer: I am a disgruntled former employee of a Telco... laid off after 21 years

    You, kind sir, proffered as professional a resignation as necessary. There are no reciprocal gaurantees, and in the IT field it is more typical than not for you to be treated nearly as if you were a criminal.

    Systems you once managed for your employers now are at risk. Former peers are now potential spies. Do not be surprised to be treated like you have some sort of exotic, deadly, contagious disease. Don't expect anything for references other than affirmation you actually did work there.

    This is the fine world of trust we have achieved as a civilised and evolved society. Trust not.

    I will still always give professional courtesy (e.g., sufficient lead time for resignation) but I've left the corporate world with a sour aftertaste.... It sucks, that's just the way it is.

  3. Sounds like you did the right thing by hedronist · · Score: 4, Insightful

    Based on how you described it, you probably did nothing wrong, and they probably did the right thing.

    Companies are rightfully paranoid that a departing employee -- particulalrly one with root access -- may decide to do something nasty on the way out the door. This doesn't mean that *you* would do this, just that they can't take a chance. Of course, if you had intended to do something nasty, you could easily have set it up before tendering your resignation. The best thing to do is act like a professional and understand that what is in your best interest and in the company's best interest are no longer related.

  4. I'll assume they're paying you... by NevDull · · Score: 4, Insightful

    If you got an extra two weeks of vacation, enjoy it.

    When I quit HP, they paid me to stay at home for two weeks, and my unused vacation. 6 weeks of pay for 2 weeks at home. Time to recover and prepare for my new job, buy new clothes, and figure out the bus schedule.

    The professional way to handle it is to stop whining and enjoy.

  5. He's trying to deal with his feelings... by everphilski · · Score: 4, Insightful

    He made a professional resignation, they said no thanks but paid him for two weeks anyways. This is standard business practice and was financially beneficial for him. (two weeks free pay?)

    What he's probably dealing with is the feeling of rejection: if they could drop him on a days notice was he really needed? He'll just have to be honest with himself about that but he will just have to get over that himself. Again its a standard business practice in many places and not a reflection of his character.

    -everphilski-

  6. Re:What's the question again? by syousef · · Score: 4, Insightful

    What you experienced is standard operating procedure for any organization with even a half-assed security policy.

    Any organisation that's going to be afraid of what their IT professional is going to do once they've decided to leave, and who is still under an employment contract has real problems. If you can't trust the people you employ when they're obligated to you, why can you trust them to stay when they haven't handed in their resignation?

    Perhaps the culture is a little different in Australia, but I've never been locked out of a computer system just because I resigned. They've gotten every day's work out of me that they could - it was expected that I remain professional.

    Honestly if someone's going to do damage to a company they'd just do it before they send their letter of resignation. If you can't trust your staff under the usual safeguards once they say they're leaving, you don't have a decent security policy to speak of anyway.

    Access should be terminated on the last day of employment.

    --
    These posts express my own personal views, not those of my employer
  7. Re:What's the question again? by RodgerDodger · · Score: 4, Insightful

    You are a risk, you wanted to terminate the employment relationship, and your employer wanted to terminate the risk you pose.


    Excuse me, but... where's the risk? Anything the OP wanted to do to "trash the system" could have been done before he handed his notice in. How does immediately cutting him off (and probably pissing him off in the process) decrease the risk?
    --
    "Software is too expensive to build cheaply"
  8. Due Diligence by Kadin2048 · · Score: 4, Insightful

    I think the reason this is done, even though it seems illogical on the surface, is because of the company's responsibility to act with "due diligence" in regards to security.

    If you as an employee compromise the system or act as some sort of mole or corporate spy, after you're busted when the shareholders come down on your boss, he can say "Well, hey we had no way of knowing he was bent, we had no warning that this was about to happen. It could happen to anybody."

    But let's say you put in your resignation, then backdoored their network on your way out because they didn't cut off your access until two weeks later. This time when the Powers That Be come looking for blood, your boss is SOL: he could try saying "well, we had no idea he was bent..." but the shareholders are just going to respond "He had just turned in his resignation! He was on his way out the door! Why did he still have access?" And your boss becomes the next one on the chopping block, and depending on the nature of the business possibly liable for fines as well.

    So really your boss, and your boss' boss, and probably their boss' boss, all the way up the CoC, are just covering their asses by pulling your access as soon as they get a hint that you're not going to be a career employee.

    --
    "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
  9. Re:Liability by Maxo-Texas · · Score: 5, Insightful

    Unfortunately, they have insurance liability if they don't lock you out and something bad happens.

    Because someone, somewhere gave notice and then got mad during the last 2 weeks and did something nasty.

    --
    She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
  10. Re:Random Thoughts... by dbIII · · Score: 4, Insightful
    It's probably just company protocol
    In other words the sign of a HR section that is both out of touch and has too much power. There are very few technical jobs where you can treat people like lego blocks - there is almost always a serious advantage that can be gained by a changeover period where the new person gets to know the site specific details instead of spending days trying to work out - even with very good docs it can take a long time to find the right ones. I've started off in the situation where there was a room of over a dozen NT4 servers and the function of only one was known by the remaining staff - sometimes you don't have time to go through the docs before you have to solve problems (and in that case it was a few days before the docs were even found). Two hours with a former employee may well have saved a couple of hundred hours.
  11. This is a GOOD thing by draxbear · · Score: 5, Insightful

    It's a matter of perspective.

    The employer is doing themselves, but more importantly YOU a favor with this behaviour.

    Why? Well besides the nice paid two weeks off, you are now officially not responsible.

    If they didn't do this you are vulnerable to accusations at a later date if something goes wrong with a server that is traced to a point in time you were on your two weeks to bail.

    Yes it's possible you could have sabotaged something before giving notice, and tough luck if they catch you at it. However you can't be held responsible for anything from the point of resignation onwards if removed as he described.

    --
    --- I've completed diagnosis of your problem and can classify it as a YOYO...You're On Your Own
  12. Saved from a living hell! by OldCrasher · · Score: 5, Insightful

    I have seen those 2 weeks you longed for turn into a living hell. You are a lame duck in those 2 weeks. No wants to speak to you, except to talk about the weather, or how some dimwit in purchasing just ordered a ton of toilet paper. No one gives you any constructive work to do, just 'write down everything you know about anything this company does, and that you had a hand in programming, over say, the last 99 years...' You were saved from someones timetabled exit startegy that would have had you doing 35 debriefings, none of which would have been attended, and seven planning for the future meetings, none of which you could care a hoot about.

    That 2 week notice, and its subsequent conversion into personal TV time, saved you from a whole lot of really boring nothing. Now, go home, get in the car, switch off the GPS and head in which ever direction you see a hawk flying, and don't stop for anything other than gas for 500 miles.

    Live a little; the new job is just as likely to suck the life out of you as the old one did.

  13. I wish it were like that... by Tangurena · · Score: 4, Insightful
    At the most recent company I worked for, I also gave 2 weeks notice, but was called on Sunday to "not bother coming in again." I was surprised that my boss also wanted a written explanation of why I was leaving. GOod for me as I got to move my start date at the new company up a week.

    Resignation letters should never be more than:

    1. I will be resigning my position at $COMPANY.
    2. My last day of work will be $DATE
    3. (optional) My current mailing address is $ADDRESS
    No more need be stated. As a new person was starting the following Monday, it would have been smarter for me to stay those 2 weeks training the new guy. As it was, they get to do it themselves.

    It is almost impossible to actually explain fully and honestly why you're leaving without sounding bitter or nasty. Gee, Mr BossMan, I'm getting a 50% pay raise, 75% shorter commute, working with new technology, doing interesting (very not-boring) stuff, and the new place uses source code control too!

    At least most places are not as bad as banks: if they overhear you talking about leaving, that will be your last day at work.