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ISP Restrictions Based on Hardware/Software?

An anonymous reader writes "IT Architect magazine is reporting that ISPs are working towards a greater restriction of a customer's right to run what may be 'insecure' software. From the article: 'A greater threat is that ISPs may try to restrict the customer's side by denying access to machines based on their hardware or software configuration. [...] former head of cybersecurity, White House terrorism advisor Richard Clarke even said it should be made mandatory to quarantine malware.' Something that may also come as a surprise to some is that Microsoft is completely against this censorship of internet access. 'According to Chief Privacy Officer Peter Cullen, Microsoft is against ISPs doing anything that would restrict customers' choice of software. And he says this isn't just about the impracticability of demanding that data centers patch everything on the second Tuesday of the month. Laptop and home users also have the right to run an insecure PC.'"

20 of 387 comments (clear)

  1. Microsoft's involvement by Raul654 · · Score: 5, Interesting

    At the risk of pointing out the obvious, but - does it surprise anyone that the maker of the #1 target for malware writers is actively campagining against ISPs downthrottling infected users' PCs? I mean, if customers found out that Microsoft Windows = your ISP cuts down your rate, are people more or less likely to buy Windows? Their actions seems like obvious good buisness practice to me.

    --


    To make laws that man cannot, and will not obey, serves to bring all law into contempt.
    --E.C. Stanton
    1. Re:Microsoft's involvement by cbreaker · · Score: 4, Interesting

      Unless you install a client piece on the customer computers, it would be pretty easy to thwart such bandwidth limiting, service limiting restrictions. You can cloak the client PC's with a linux box, and chances are good that there would be little linksys-like routers available to do the same for the less technically savvy. I wouldn't be surprised if it became a check-box on common for-home devices, and that it would be enabled by default.

      Of course, they could also monitor traffice in and out of an IP and watch to see if there's spy/malware type things going on, which a cloak wouldn't mask. In which case, they should notify the end-users, not restrict them without doing so.

      We'll see how this plays out. The trend is toward more speed, more speed, and I don't see that changing anytime soon. If a malware infected PC's user doesn't know he/she has it, and internet service becomes slower because the cable company reduces the speed, the user will just think the service sucks and switch to DSL or whatever else.

      --
      - It's not the Macs I hate. It's Digg users. -
  2. Of course MS would object by Todd+Knarr · · Score: 4, Insightful

    Of course Microsoft would object to this proposal. Any objective analysis (which the ISPs are certain to do) would put Windows high on the list of vulnerable systems. No matter how much Microsoft tries, it's always hard to configure a Windows system to be both secure and capable of easily running the software most users want to run without glitches. Putting a hardware firewall in front of it's just as bad from Microsoft's point of view: you're still telling users they have to spend more money and do more work to use Windows on the Internet. By contrast, many of the competing systems (Max OSX, *nix) are at low risk and would pass most security checks easily out of the box. No way does Microsoft want ISPs making it easier to put a Mac or a Linux box on the Internet than a Windows box.

  3. Sign me up. by grub · · Score: 5, Funny


    I want on the OpenBSD-only ISP.

    --
    Trolling is a art,
    1. Re:Sign me up. by JoshWurzel · · Score: 5, Funny

      All five of you are going to have a damn secure internet experience!

  4. Bend us over and Shape our Bandwidth... by xoip · · Score: 4, Insightful

    It is becoming increasingly obvious that the large ISPs are out to put a strangle hold on the "Services" they deliver. There will be problems with VOIP caused by port restrictions, Others will stop offering basic services like nntp access. They have taken the view that the network is theirs and that they will dictate what is run over them with consumers being and endless cash cow that can be milked for access to "Premium" applications.

  5. Terms of Service by saikatguha266 · · Score: 4, Insightful

    > Laptop and home users also have the right to run an insecure PC

    Absolutely. But do they have the right to abuse the ISP's network by sending spam/DDoS attacks etc?

    Run what you may on your PC, but if you are using the network infrastructure owned and maintained by your ISP, you have to adhere to their Terms of Service, and they should have the right to enforce those terms of service.

    If you don't like your ISP's TOS, find a different one. But don't confuse you right to run an insure PC with your right to abuse your ISP's network -- you do not have the latter.

  6. Re:Of course Microsoft is against it... by grub · · Score: 5, Insightful


    Depending on your definitions, banning malware could mean banning Windows!

    Or if the RIAA/MPAA have their way: P2P traffic. Be careful what you wish for.

    --
    Trolling is a art,
  7. Re:Of course Microsoft is against it... by N3Roaster · · Score: 5, Insightful

    While true, I really doubt ISPs are going to start blocking Windows users from accessing the Internet. Not only because they'd be blocking somewhere between most and all of their customers (Why yes, we'll sell you Internet access, we just won't let you use it.), but I've also encountered a lot of ISPs that would get really freaked out (for no good reason) if they heard you planned on connecting with anything but a Windows PC.

    --
    Remember RFC 873!
  8. Re:Of course Microsoft is against it... by Todd+Knarr · · Score: 5, Interesting

    That'll actually not work for most ISPs. If you call my ISP (Cox Cable) for a new installation these days, the installer will show up with a home router/firewall along with the modem. You have to ask to get a direct computer-modem hookup, or do the installation yourself. Windows-only access agents don't play well with that setup. Cox went with it, BTW, because it's cheaper and easier for them to manage the firewall and router than it is to keep dealing with malware/virus-related support calls from clueless Windows users.

  9. The two sides of this issue: by crazyphilman · · Score: 5, Insightful

    Side #1: Microsoft is terrified of this because it will set a precedent whereby an ISP will be able to cut people off based on the ISP's view of their software configuration. So, ISPs will be able to threaten to kick Microsoft in the balls unless they get favorable treatment (RE: cheaper prices), and home users will be able to demand that tainted machines get knocked off the web until they're fixed (which will mostly affect MICROSOFT). Microsoft, God bless 'em, is naturally against the whole thing.

    Side #2: The TRUE result of this will be that lazy ISPs (read: most ISPs) will just lock out anything that doesn't match some piece of shit filter they put in place. So, a fully patched Microsoft or Apple box will probably be able to connect, but my Slackware box will NOT. And when I call tech support, the retard who takes my call will say "SlackWHAT? You can't run that on our network, for, uh... SECURITY reasons. Why don'cha run Winders like everyone else?" And I will be forced to resort to cruel, mocking language, upsetting his supervisor and getting me absolutely NOWHERE.

    So, naturally, I'm against this bullshit too. ;)

    --
    Farewell! It's been a fine buncha years!
  10. Even if... by jd · · Score: 4, Insightful
    ...you are generous and don't define Windows as malware, you can reasonably define it as insecure, so it would certainly be bannable under the proposal. Especially early versions of Windows. And that's important, as a very large number of Windows users haven't upgraded and won't upgrade. (Windows 98 is still a very common OS and Windows 95 is still far from dead.)


    The other concern Microsoft may well have is that if you can only run "approved" OS' on the Internet, it will kill their beta programs and may well make it harder to roll out service packs. After all, it changes the version ID, so won't be an "approved" OS any more. If nobody patches their system, for fear of being disconnected from the Internet, it will be Microsoft that suffers.


    What about Linux users? Well, there's always the IP Personality patch. This disguises your OS, so that common methods of fingerprinting your computer will return the OS identity that you choose. You can always make a Linux box look like Windows XP or whatever.


    That's probably another concern of Microsoft. Linux distributions can be easily modified to fool such restrictions and existing Linux users will likely install the necessary patches. This could make Linux more attractive to the Walmarts of the world (fewer customer complaints) and also to corporations (no risk of unexpected downtime, due to ISPs not keeping up).


    I'm all for these restrictions, because they don't apply to Open Source software - masquerading as other software is already quite standard. Only closed-source vendors and closed-minded customers have anything to be scared of, and I've no problem with them being scared silly by Homeland Security.

    --
    It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  11. blah blah blah by Transcendent · · Score: 4, Insightful

    ...blah blah blah, of course Microsoft is against it blah blah blah...

    But this IS a horrible practice? Restricting people's internet access based on their computer? Does anyone see what is wrong with this or are you all going to complain about MS?

  12. Client-side official spyware by AndroidCat · · Score: 4, Insightful
    Vendors call them by different names, but all use an agent on the client to verify its configuration. If the agent reports software (or in more advanced versions, hardware) that isn't on a white list, access is denied.

    Access control agents have two big practical problems on a private network, both of which are more serious on the wider Internet: Not all clients can run the agents, and new programs not yet certified malware-free won't be on the white list. Worse, ISPs might base their lists on commercial considerations. So while custom enterprise applications are locked out, Sony's rootkit gets through.

    Okay, it's not quite spyware, but it does raise a few questions, doesn't it? The above misses a few like: (a) What if you develop software? (Software which isn't on anyone's list?) (b) And what's this about hardware? Are haxors leaving trojan hardware on people's doorsteps now? (Hmm...) (c) Lastly, I'm not going to open my security to let their untrusted agent software phone home to tell my ISP that everything is okay. Sorry. If need be, I'll haul out an old box to run their agent to tell that that everything is fine--but it'll be isolated as much as possible from everything else on my LAN.
    --
    One line blog. I hear that they're called Twitters now.
  13. Re:This is the real world. by st0rmshad0w · · Score: 4, Interesting

    Let them go ahead and say the NSAs SE-Linux isnt trusted.

  14. isp's blocking p2p traffic by spongebill · · Score: 5, Informative

    verizon wireless is already doing this over their unlimited broadband 500kbps wireless data plan for 60 bucks a month restricts the user from ANY large upload or downloads. here, this quoted from verizon's website.
    PROPER USES:
    "Unlimited NationalAccess/BroadbandAccess:
    Subject to VZAccess Acceptable Use Policy, available on www.verizonwireless.com. NationalAccess and BroadbandAccess data sessions may be used with wireless devices for the following purposes: (i) Internet browsing; (ii) email; and (iii) intranet access (including access to corporate intranets, email and individual productivity applications like customer relationship management, sales force and field service automation).

    SUCH USE DESCRIBED BELOW WOULD BE SUBJECT TO TERMINATION OF SERVICE CONTRACT
    Unlimited NationalAccess/BroadbandAccess services cannot be used (1) for uploading, downloading or streaming of movies, music or games, (2) with server devices or with host computer applications, including, but not limited to, Web camera posts or broadcasts, automatic data feeds, Voice over IP (VoIP), automated machine-to-machine connections, or peer-to-peer (P2P) file sharing, or (3) as a substitute or backup for private lines or dedicated data connections."

  15. Re:Of course Microsoft is against it... by mikiN · · Score: 5, Interesting

    I remember one ISP which required every ADSL connection to be installed by a technician. The tech also would only sign the activation form if he had personally done and verified the configuration of a Windows PC. (This was well before the current malware flood.)
    One of my friends had to dig up a spare PC running Windows just for this purpose.

    --
    The Hacker's Guide To The Kernel: Don't panic()!
  16. Re: Err.... by Alsee · · Score: 5, Interesting

    I wonder how many minutes it would take for someone to write an emulator to send back the "A-OK" signal.

    You CAN'T.

    Not just working with software anyway. This is the Trusted Computing Group's Trusted Network Connect system. I'm been posting on Slashdot about it for over a year now. Thesystem is based on everyone having a Trust chip in their computer (which will come standard in all PCs as a hardware requirement for Windows Vista). The Trust chip spys on and locks down your computer - locks it down against you. Each chip has a unique master key locked inside the silicon... a key that the owner is forbidden to know. In fact the chip is boobytrapped to self destruct if you attempt to open the chip to get at your key. This key is cryptographically signed by the manufacturer, and the manufacturer's key is cryptographically signed by the Trusted Computing Group.

    What happens is that the chip can lock files on your computer. If you attempt to make any "unauthorized" modification to your hardware or software, the chip denies you any ability to read or modify your files (you can always delete/destry files, but you can't alter them).

    When you try to log on to your ISP, the ISP asks the chip for a "Remote Attestation". The chip then sends a spy report listing exactly what hardware you have and exactly what software you are running. This list gets cryptographically signed and authenticated by the chip. You are forbidden any control over this spy report. The ISP then checks whether they like the hardware and software on the list. If they don't, they refuse you any internet access. They then check the signature authenticating the list, if that fails, you are again denied internet access. Then they check the manufacturer's signature authenticating it as a genine Trust chip. Again, failure means no internet for you. They then check that there is a valid Trusted Computing Group signature on the manufactuer's key, proving that the manufacturer and all chips made by them are properly compliant to deny you control over the master key in the chip and to securely lock down your computer against you and to enforce DRM systems.

    Without a genuine key and all of the proper signatures on that key, it is cryptographically impossible to fake the "A-OK signal".

    The only way to "fake" the system is to buy a genuine compliant PC and to physically rip a genuine key out of the genuine chip - the boobytrapped self destructing chip.

    Oh, and if you do buy one compliant PC and you actually HAVE a sophisticated laboratory and you manage to bypass/disable the boobytraps and selfdestruct mechanism rip one key... that is only good for liberating ONE machine. If you attempt to give that ONE key out to your friends to use in software to fake the system, it will immediately be spotted that that key is in multiple use and has been replicated. As I said, each chip has a unique key. If any key is seen in multiple use then it no longer a legitimate and properly secured key and it immediately goes on a revokation list. All machines attempting to use that key then drop dead.

    So for each machine you want to "liberate", you must PURCHASE one GENUINE compliant computer and physically rip the chips one by one. And even then you need to be insanely careful never to leak the fact that your machine is liberated and capable of doing things that you are not permitted to be able to do, or again that key is revoked and drops dead and your REAL MONEY PURACHASE gets flushed down the toilet and you need to pay for another compliant PC to rip another key.

    And if the do roll this out, does anyone really dobt that is will be highly criminal to forge the signature and to lie to your ISP every time you log on? Not only is it a contract violation, but it will be computer crime. It is illegally hacking to obtain unauthorized access to a computer network. In fact the way the law is written the already draconian prison terms for that almost inherently carry two or three "special aggravating circumstances" to multiply

    --
    - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  17. The Horses Mouth by Crudely_Indecent · · Score: 5, Funny

    As an admin for an ISP, I can safely say that Microsoft Windows users are safe from descrimination by us. As the parent mentioned, 99.9% of our users are running Windows. The problem arises when customers want to run some super-wiz-bang email client and expect the ISP to support it.

    Spend an hour on the phone with someone trying to explain that you're not blocking their access to email but that you just don't know how to configure their software. This goes for almost any software that accesses the internet. I've been asked to troubleshoot problems with p2p apps, instant messaging clients, firewalls, spyware scanners, obscure Linux distros, outdated software (windows 3.1), and microwaves (yes, I've talked a customer through setting the time on their microwave...I was bored)

    I actually had a conversation with my brother tonight about this very topic. Technology is so easy to obtain, everyone thinks they're qualified to use it. My broadband customers frequently plug their gateway into the lan side of their router (at least two users per day.) Of course, it's my fault that they didn't (can't) follow the picture-book instructions. Personally, I'd like to see the good-old-days return, when computer users knew how to use their computers. The days when calling tech-support was a last resort are long gone....people now call tech support in order to turn their computer on.

    --


    "Lame" - Galaxar
    1. Re:The Horses Mouth by WebCrapper · · Score: 4, Interesting

      While working at a major ISP, we came up with a "Technical License". Just like a drivers license, but with technology. There where levels that you had to test for - Level A meant that you could turn your computer on, B meant you could use the mouse, keyboard and a few basic applications...

      But, I've supported all kinds of crap as well, so I really do feel your pain. My worst call was Windows NT Alpha - it looked like Windows 3.1 and we couldn't find half the settings to do anything dialup (this was 2000). The guy screamed and screamed. I transferred him back into the Q on his demand. Got a call from the tech that got the guy "Yea, I just let him go - he was still screaming when I hit the Wrap-up button." I don't know why people expect the ISP to support anything they come up with.

      My best support experience is a tie between blind users (they listen better than anyone else) and a 10 year old that was helping his mom fix the internet.