Best Tax Programs?

inf0c0m asks: "Now that tax season is upon us again, what sort of tax programs should I be trying out? I've done the tried and true Quicken before, but I was hoping something Open Source, or something that comes highly recommended from other Slashdot users. I've also done some independent contract work this past year, so something that is more friendly in that sense would be nice. Any recommendations?"

Comments

TaxAct

[igorl]

I've been using TaxAct for three years now after getting fed up with TaxCut and TurboTax/MacInTax. The programs works well and the price is right.

http://taxact.com/

Cheers, Igor

Re:TaxAct

[Propaganda13]

Same here. I use TaxAct for federal and state. I forgot why I stopped using Taxcut, but it was decent. When TurboTax added C-Dilla a couple years ago, that put them on the effem list. I want tax software, nothing extra whether it's harmful or not.

Re:TaxAct

[heyfunny]

I have actually done Technical Support and Testing for TaxACT for several years and I have to say it is the easiest to use and the Development Team fix any and all issues and even add new features each year based on User and Tech team requests,... Not too many software companies are that personable with its customers. They do take very good care of the customers and are not like the big ugly corporations that own Turbo, Kiplingers and the rest,... I mean they even offer a free basic version that allows you to prepare and print your federal return! (Online or Desktop) Even though I don;t work for them anymore I will always use them more than likely. Definately the best software to ever come out of Iowa thats for sure. ^_^

H&R TaxCut

[jsailor]

I can't say it's great, but TaxCut is less oppressive than TurboTax and can (theoretically) import your TurboTax return. You can work through your independent contracting work, apply deductions, and test out multiple scenarios, etc.
The simple fact is that most people don't really need tax software. It's not that hard to do by hand.

Re:H&R TaxCut

[(trb001)]

The simple fact is that most people don't really need tax software. It's not that hard to do by hand.

Absolutely the truth, and anyone using a tax program should meticulously scour the resulting generated forms and make sure you *understand* what the amounts being entered in all the boxes mean. The IRS won't question the program you used if they find a discrepancy, they'll come after *you*.

That being said, I loved using TurboTax last year; it was my first year with a mortgage, and it was very easy to just enter numbers, change them around, then have TT spit out the forms for me to mail in.

--trb

Re:H&R TaxCut

[tverbeek]

The simple fact is that most people don't really need tax software. It's not that hard to do by hand.

I figured my 2005 taxes in about five minutes last week, after the online "paycheck stub" was posted for my last paycheck of the year. And half of that was waiting for OpenOffice Calc to load. {rimshot} I'd previously looked up the new exemption, deduction, and tax rates for this year and plugged them into my spreadsheet, so it was really more like 10 minutes total, but all I had to do was replace last year's numbers with this year's numbers.

This ain't computer science, people; unless you're running your life according to the whims of the Tax Accountant Full-Employment Act (i.e. the latest rev. of the U.S. tax code), it's simple accounting that could've been done with VisiCalc. Or an actual physical spreadsheet.

Tax Season !?!

[ericspinder]

Now that tax season is upon us again...

What, is it mid-April already!

Re:Tax Season !?!

[EnronHaliburton2004]

His true name is Ned Flanders.

Would you look at those morons... I paid my taxes over a year ago!

Re:Tax Season !?!

[sjbcfh]

What, is it mid-April already!

The last day of the tax year is 31 December (it's also the last day of Q4 for those filing quarterly business returns). Just because most people are too damned lazy to file until the last possible second doesn't mean that you can't file as soon as the tax forms are available.

Re:Tax Season !?!

[ericspinder]

Just because most people are too damned lazy to file until the last possible second doesn't mean that you can't file as soon as the tax forms are available.

Two things...

1. It was a joke, obviously commenting on how many (perhaps most?) people wait until the last couple of days.
2. If you actually owe money, as many people do, waiting until the last day lets you earn interest as long as possible (if you have the money put away) or pay as little interest on the credit card (if you don't have the money).

In fact, any good accountant would tell you that it's better to write them a check and send it April 15th than give them an interest free loan. Of course if you keep writing them big checks at the end of the tax season, then they'll make you pay the extra quarterly, so keep it a small check (I really don't know that amount).

Re:Tax Season !?!

[Anonymous Coward]

...and what exactly is a 'tax season' anyway? I can only assume it is some kind of US-centric thing (but doesn't say anything to that effect, as usual).

Re:Tax Season !?!

[dheltzel]

...and what exactly is a 'tax season' anyway? I can only assume it is some kind of US-centric thing

You must live under one of those oppressive regimes that prohibit gun ownership.

Here in the good ol' USA, we assign "seasons" to the various varmits we want to kill (mostly to prevent killing all the breeding stock, but also to provide jobs for the game wardens). In duck season, you can shoot ducks, and in buck season, you can shoot bucks (the male deer, not money). Similarly, in tax season, the well equiped hunters of the land set out to kill and maim the local tax population. It's really sort of odd that we don't just let them shoot them all, I for one would be happy if all the taxes in America became extinct.

Re:Tax Season !?!

[AuMatar]

Unless your income in in the 7 figure range, the interest on it would be so minor its not worth the hassle, and the risk of forgetting. If you send it in early, you don't have to worry about it. They can keep the 5 bucks in interest.

Re:Tax Season !?!

[tonsofpcs]

It was a joke, obviously commenting on how many (perhaps most?) people wait until the last couple of days.
Don't you mean hours?

Re:Tax Season !?!

[Bitsy Boffin]

The last day of the tax year is 31 December (it's also the last day of Q4 for those filing quarterly business returns) That depends on where you live, and presumes that you havn't changed it by request (provided your government permits that). In many (most?) parts of the world the tax year is different to the calendar year, this is generally considered a good thing because people usually have better things to do at the end of the calendar year than taxes. Example, in New Zealand the tax year by default runs 1st April - 31st March, returns are due 7th of July, and payments 7th of February.

Re:Tax Season !?!

[cdrudge]

Unfortunately both my employeers have a tendency to wait as long as they can, the end of January, to send out the W2 forms. Both companies go through a payroll processing company, and everything is electronic, so there is absolutely no reason it should take a month for them to tell me the exact same information that is on my final paycheck anyways.

Slash Back to the Past

[nz17]

Any recommendations?

Yes, read what was said about taxes on Slashdot back in January and March of this same year in the Ask Slashdot section.

Same as last time we discussed it: a CPA

[Just Some Guy]

I've also done some independent contract work this past year, so something that is more friendly in that sense would be nice.

My tax package is named John. The assistant applications are named Steve and Kristi.

Seriously, why would you work your butt off all year long and then cheat yourself by not using the right tool for the job, specifically a human trained in the ways of the tax code?

No tax package will ever tell you stuff like "if you only claim 80% of your home office deduction, then you can use the Druss-Knackwurst Act of 1923 to triple your mileage". A good CPA, however, will geek out on your 1040 like a overclocker with a free supply of liquid nitrogen, with the critical difference that your accountant is legally responsible for keeping you on the good side of the IRS.

Mine says things like "I was laying awake last night trying to figure out how to carry back your dividends from three years ago to count against your liability next year", then will go on to explain it in the same way I tell my coworkers about new CPU developments. Get one like that and keep him or her for the rest of your life: they're worth the price a hundred times over.

Re:Same as last time we discussed it: a CPA

[GoofyBoy]

>Mine says things like "I was laying awake last night trying to figure out how to carry back your dividends from three years ago to count against your liability next year"

I actually don't want my CPA to say this.

I want him to say: "We are going to carry back your dividends to reduce your liabilities. I've done this before so its pretty routine now." You don't want your tax return be the one he learns how do to something.

>then will go on to explain it in the same way I tell my coworkers about new CPU developments.

This I agree with.

Re:Same as last time we discussed it: a CPA

[Just Some Guy]

I actually don't want my CPA to say this.

That was my attempt to make plausible-sounding CPA jargon, and not anything connected to reality. He always explains his reasoning to me, and it always makes perfect sense, but there's no way I could ever hope to explain it to someone else.

It's probably how non-geeks feel when we try to tell them why HyperThreading might not always be a great thing since it effectively halves the cache, and the P4 was already bandwidth-starved to begin with. They might understand it while you're telling them, but aren't likely to turn around and write a paper about it.

Re:Same as last time we discussed it: a CPA

[bluelip]

>>No tax package will ever tell you stuff like "if you only claim 80% of your home office deduction, then you can use the Druss-Knackwurst Act of 1923 to triple your mileage".

I'm glad no software package will tell you this. There is no such beast.

If you have a convuluted lifestyle/pay system, then I'd agree a CPA or PA would be the way to go. Most of us can do it by hand some Sunday evening while watching a movie.

Re:Same as last time we discussed it: a CPA

[Zzesers92]

Keep modding parent up. I used to do my taxes myself spending upwards of $70.00 for the software and hours of agony and misery. I do independent consulting every year on top of my job.

For anywhere between $100 and $150, my tax professional always saves me way more than I could have with software because he knows the tax laws. It's definately win-win. Look at it like this... Would you rather have your advanced website coded by knowledgable programmers, or (assuming you're not a programmer) do it yourself using Microsoft FrontPage?

If you are filling out a 1040EZ, do it by hand. Otherwise, hire a professional. YMMV.

Re:Same as last time we discussed it: a CPA

[GoofyBoy]

Communication is important, but I was commenting on his experience.

You want a CPA/doctor/lawyer/candlestick-maker to have done the hard things before and not use you as a test case.

Re:Same as last time we discussed it: a CPA

[Damek]

Is this really worthwhile if you only make, say, 40k a year and have no special financial details beyond a checking account, savings account, 403(b) retirement/investment account, and a few credit cards? I've done the online tax programs the last few years, but have wondered if a human could serve better. I haven't tried it yet because I figure I don't have enough money stuff going on to save more than I'd pay him to do my taxes.

I mean, I don't (and can't) give enough to charity each year to get any serious deductions there, I don't own a car or a home (NYC renter), etc. I'm still paying off my (now consolidated) student loan. I just don't see what a human could do for me that would make it worth the cost over an online automated 1040.

If you are filing Canadian taxes...

[barguy]

Try out UFile.ca.
- Cheap
- Secure
- Multi-Browser friendly
- Pay only if you file electronically
- Netfile compatible

-MM-

Waste of money unless your taxes are simple

[austad]

Mine are not simple. I tried both Taxcut and the Quicken/Intuit one a couple years ago, and it said I had a $4200 refund coming to me. I took my stuff to a tax guy, and I ended up getting over $6k back.

Go to a real tax guy, not one of those H&R block things. They will hire anyone, give them a couple days of training and send them out to do your taxes. My tax guy charges me $130. He sends me a postage paid envelope in January every year, I drop my stuff in, he calls me with questions, then when it's ready I go in and sign it. I just drop the tax stuff I need in the envelope as it comes in the mail, print out any 401k or stock market stuff I need, and send it off.

No computer program can be a substitute for a guy with 20 years of experience doing taxes. He'll find deductions you never knew you could take. Deductions add up quickly if you're in a high tax bracket.

Re:Waste of money unless your taxes are simple

[Anonymous Coward]

Yes, taxes seem to become a game governments like to play with:

- Define so many rules that you can't compute your personal income taxes yourself
- Define so many deductions that you can't keep track of what can be applied/when
- Make sure everybody gets a refund, that way the government gets the interests

Well, seems an antisocial system to me.

Re:Waste of money unless your taxes are simple

[TykeClone]

Deductions add up quickly if you're in a high tax bracket.

For now.

If you're in too high of a tax bracket, you'll get nabbed by the Alternative Minimum Tax which makes your deductions disappear in a puff of smoke.

The nice thing about the AMT is that it was created in the 1970's, but never indexed to inflation - as time goes on, more and more people get caught by it.

Re:Waste of money unless your taxes are simple

[(trb001)]

I'm actually reading a great book on taxes and tax evasion that discusses the AMT...Perfectly Legal, by David Cay Johnston (ISBN 1591840694). Very interesting reading about it...according to him, by 2010 even blue collar workers stand a pretty good chance of being caught under the the AMT.

--trb

Re:Waste of money unless your taxes are simple

[stanmann]

Or you could just spend a few minutes and figure it out yourself. It really isn't that hard. and with the premium version of taxcut or quicken, it saves having to spend time downloading the forms and instructions. Granted, I'm in a bracket where I get almost everything back, but I've had to deal with the long form on paper before, and its not that complicated.

Re:Waste of money unless your taxes are simple

[ZenFu]

Go to a real tax guy, not one of those H&R block things. They will hire anyone, give them a couple days of training and send them out to do your taxes.

As a CPA, I did a season with H&R in Minneapolis my first year out of college - the hours were flexible and I learned plenty during the tax training. There were also typically at least 2 reps in a given office that have been doing taxes for +5, maybe even +10, years.

If you are filing a middle class return like many of the other customers, then I think the service is worth considering. For business returns, I would use someone who did mostly business returns, possibly a CPA.

To optimize your service at a H&R-like tax shop, call and ask who does the most returns, has the most experience, and request that they do your tax return. If you have a slightly unusual situation, you may want to ask the candidate about the situation to assess their familiarity with the type of situation. If you just walk in, you will likely get the person with the least experience.

Just responding to your comment on H&R - nothing against your current tax preparer who appears to be doing a good job.

Re:Waste of money unless your taxes are simple

[xjimhb]

H&R Block is not that bad. The initial training class is 66 hours of class (about the same contact time as two college classes), plus over 20 hours of pre-work training, tax updates, etc. And all these classes have tests that you have to pass.

After the first year, you have to have 24-30 hours (minimum) for rehire, plus that same 20+ hours of pre-work, tax update, and a few other courses that are required. This year, because of some significant changes in the tax laws, there were a couple more required classes.

No, it's not up to what you'd need for a CPA, but the training requirements are fairly stringent.

From what I hear, though, not all of the tax prep companies do provide that much training ...

Re:Waste of money unless your taxes are simple

[Nutria]

according to him, by 2010 even blue collar workers stand a pretty good chance of being caught under the the AMT.

And then we can push for a consumption tax, and do away with the IRS!

I doubt that you'll find an open source tax sftw

[soccerUSA]

Your best bet is H&R Second best bet is TaxCut

Putting taxes on your credit card?!?!??!

[the_rev_matt]

I was going to ask "What sort of idiot would pay their taxes with their credit cards?" and then realized this is America. Poor fiscal decisions are a way of life. Unless your credit rating is excellent (and often even then) you will likely be paying at least 7-9% on that debt. The IRS only charges 5% if you enter an installment agreement to make monthly payments on your tax bill.

Re:Putting taxes on your credit card?!?!??!

[Covener]

I was going to ask "What sort of idiot would pay their taxes with their credit cards?" and then realized this is America. Poor fiscal decisions are a way of life. Unless your credit rating is excellent (and often even then) you will likely be paying at least 7-9% on that debt.

Or earning 1-2% and paying it off in a month?

Re:Putting taxes on your credit card?!?!??!

[Anonymous Coward]

What sort of idiot would put charges on their credit card without knowing they'd be able to pay it off next month? I've been living on less-than-full-time income (and for a while, unemployment) most of the past decade, and I've only carried a balance on my card from one month to the next once, when I had car repairs to pay for.

Re:Putting taxes on your credit card?!?!??!

[man_ls]

Day-to-day for 5 months with no other source of income adds up pretty quickly, even with my living accomodations already taken care of. I'm still paying that off...and I wasn't going on splurges and spending-sprees, either.

Not proud of it, but that's life.

Re:Putting taxes on your credit card?!?!??!

[Anonymous Coward]

>> I was going to ask "What sort of idiot would pay their taxes
>> with their credit cards?" and then realized this is America.

Hmm, let's review:

1. Pay tax bill with credit card on April 15th.
2. Pay off credit card in full one month later (one month interest-free loan), AND recieve additional 1.5% of tax payment back from credit card (tax-free) as rebate the next calendar year.
3. Profit!!!

God bless America.

I always just...

[jonadab]

Fill out a 1040. You know, with a pencil. Takes about ten minutes, plus another five or so for the Ohio IT-1040. I pick up the forms a the public library. Unless you've got something complicated going on, like self-employment or real-estate holdings, I just don't see the point in spending an extra $20 or more on special-purpose software that isn't useful for anything else and will have to be replaced with a new version next year. Maybe if the IRS distributed their own tax software, for free, I'd consider it, but then again frankly if it would probably have such an icky interface that I'd end up going with the paper forms anyhow.

Re:I always just...

[nbSouthPaw]

The IRS does provide free software. Last year I visited irs.gov and follwed the link, I was able to use taxcut (the online version) and efile for free. I only paid to efile in the state I live in. If you go to their website they have a list of the free software. The rub is, you can only efile for free if your gross income is less then 50K. But, you can always print the form and mail it in for the cost of a stamp.

Re:I always just...

[valrog77]

Or you could fill out the 1040 and other forms using Adobe Acrobat based forms that the IRS provides. 1040 - http://www.irs.gov/pub/irs-pdf/f1040.pdf

I like TurboTax

[proggoddess]

because last year, it told me my entire Federal tax burden was around $780. I make middle-5 figures. That's less than 2% of my gross income. Woo-hoo!

Unfortunately, I deducted at the single-person rate, so Uncle Sam gave me a whopping refund back. People are always so happy to get their own money back...

So, how did I do it? I am married, with one kid, and a mortgage. My husband is a college student. We maxed out my 401(k) and Roth IRA contributions. Those increase our deductions, lower my net income, and give us tons of tax credits. I love the tax credits!

I don't think a human tax preparer could have done much better.

Easy, find an accountant.

[Ucklak]

The fee is tax deductible, you'll get better results, and if there is a problem, you accountant has to assist.

No-Tax Program is best

[Bob_Robertson]

Abolition. Taxation is merely theft by the biggest mob.

Bob-

(However, use a tax accountant. Not only do they usually save more money than they cost, their fee is tax deductable. It also spreads the liability in case the IRS decides to take you down.)

Best Tax Programs

[bmeighan]

Cliff... I have a bias as noted below, but based on the fact that you have some small business income (Schedule C), it's best to spend a little more for a tax program that will thoroughly walk you through this and other challenging areas. This is what differentiates TurboTax from the other programs. In the challenging areas, TurboTax will walk you through the questions with complete descriptions and examples of what is needed. In the end, you'll be more confident that you've completed your return accurately and haven't miss any deductions. Sure, you can save a few bucks by using another tax program, but you're likely to come away feeling less confident of the results and more likely to miss deductions.

When it comes to your taxes (your money!), don't skimp on a less than excellent tax program. Get TurboTax. I've reviewed all the other programs and can state this with confidence.

Bob Meighan VP, TurboTax

Re:Best Tax Programs

[brainee28]

Thanks for the info. However, the original poster's question was if there were any Tax Software programs that were Open Source. I'm going to ask the silly question here...Why has TurboTax or TaxCut or any of the tax programs not developed a Linux or Open Source version of their software to use. Numbers indicate that there are more Linux PC's in use than Mac's, yet you only develop for Windows and Mac. I'd use your software, and I'm betting quite a lot of the Slashdot crowd would as well if you'd create a Linux version of TurboTax.

Re:Best Tax Programs

[Anonymous Coward]

The only reason I don't use TurboTax now is the Digital Rights Management software built in a couple of years ago trashed my master boot record and took me hours to diagnose and repair. I thought my computer had quit, my hard drive was bad, etc. until I found that a dual boot machine running GRUB boot loader might have problems with the DRM in TurboTax. I purchased it in Jan. and did my taxes in Mar. so I couldn't even get my money back, let alone be compensated for trashing my computer.

I don't steal software, I don't p2p download music, and I don't take other peoples IP without compensation, so when your DRM affects my law abiding system, I should be compensated for the time and hassle.

Re:Sigh

[Anonymous Coward]

How is the previous comment flamebait, when it is simply true? I've even had to dump my efforts to use open source finance software, for the same reasons. There are just too many nuances about finance and tax law for the open source projects to be really successful.

Re:Best Tax Programs - TurboTax and Linux

[bmeighan]

TurboTax Online does support Linux, so that is one option.

We have not previously provided a Linux version of TurboTax (desktop) simply because it has not even hit our radar screen in terms of customer demand. While it is probably not a huge technical hurdle to develop, I suspect it would not come close to providing the return to justify the development efforts. Years ago we developed the tax language to enable us to write the code once and port to Windows, Mac and Internet versions of TurboTax. That early effort enabled us to support Mac without too much concern for the size of that base. I also suspect that most Linux users have access to Windows computers, so I question how many people really need a TurboTax Linux version. That's the reality, but if we get enough demand, we'll meet the need.

An Open Source version? Well our current business model does not support an open source model and I don't see that changing soon. However, we do provide TurboTax Online to about 2 million customers/year at no charge.

Bob Meighan

VP, TurboTax

Jane you ignorant slut

[jayrtfm]

>>not one of those H&R block things. They will hire anyone, give them a couple days of training and send them out to do your taxes.

pure ignorance on your part. My dad (retired engineer) applied and took their course. It starts with 2 months of twice a week intensive training, weekly tests and three major tests. Then, if you get more than 80% on the final you're eligible to interview, and they're selective on who gets hired. Then there's additional training on their software. Novice preparers only do simple returns, they have to "level up" with experiance points.

Re:Tax EPs!

[JoeCommodore]

Novice preparers only do simple returns, they have to "level up" with experiance points.

I can just imagine hearing the guy in the next cubicle at H&R Block, "Woo hoo! I just completed a +5 1040A. Level 2 here I come!"

Yeah, EPs are cool.

Re:Best Tax Programs - TurboTax and Linux

[Anonymous Coward]

Thanks for participating in the discussions here.

A question I'd like to ask is would you (Intuit) consider offering a (desktop) tax-calculation product which fully indemnifies your customers in their own tax jurisdictions (i.e. not US only) against:

(i) Any penalties, additional liabilities and subsequent compliance costs arising from miscalculations by the software in generating tax returns,

as well as

(ii) Any overpayments arising from failure of the software to apply all applicable deductions correctly?

Finding a way of doing both in a customer-friendly manner, i.e. without a legal agreement riddled with lawyerly exclusions, limitations, restrictions and slow, bureaucratic, offputting claims procedures, would be a major incentive for people like me to buy and use your software.

Pricing for this year.

[will_die]

Prices have majorly changed from last year, for the 2 main tax program. Theses prices are normal "Deluxe version" retail prices. If you have simple tax needs check for thier web based ones which for some will be free.
Taxcut increased $10, no across the board rebates. Includes a single state for free no need to mail in rebate. Includes a single e-file rebate.
TurboTax increased by $20 and dropped the previous almost across the board rebate. Includes a single state for free no need to mail in rebate. Does NOT include a rebate for e-file.
TaxAct. With deluxe version does not come with a state but for $7 you get the special bundle which includes a single state. Still $10 cheaper then retail Taxcut which is significaly cheaper then turbotax. Includes a single e-file no need to send in rebate; you can purchase upto 4 more per packge for $7.95 each.
I am planning to give taxact a try this year after using taxcut for 3+ years. at $12.95 + shipping it is cheap enough to just give it a try.

Re:Best Tax Programs - TurboTax and Linux

[Anonymous Coward]

OK, if you're not willing to provide an Open Source version, or even binaries that will run on Linux, why not at least TRY to see if your product(s) work under WINE.

Granted, WINE isn't quite mature yet, but if you'd be willing to at least try it,
have your software engineers figure out where the rough edges between TurboTax and
WINE are, file bug reports on WINE that would be helpful, then perhaps you would have a new market for an existing product. There are a LOT of read-only folks here on Slashdot who would probably be impressed if you even TRIED.

I, for one, would be delighted to buy TurboTax if I *knew* a priori that the
vendor had tested it and said it works under WINE (version or higher). Right
now, I'm gritting my teeth because I have a couple of programs that use InstallShield and they fall flat on their faces when I try to crank them up under WINE. No, I don't have access to a Windows box. I have my distribution kits for W98SE and WNT V4.0, but nothing that supports my newer hardware. I am very reluctant to expose my personal tax information to the WWW, thank you.

BTW, once your software engineers get their feet wet doing trying WINE, it's likely that they might be able to find ways to re-use some of your existing code and interface that to Mac OSX and Linux.

Thanks for listening, though - it's nice to see a major Windows application vendor stop by and at least pay attention to us in some fashion!

Re:Best Tax Programs - TurboTax and Linux

[japhering]

Ever thought of just dropping in a simple survey in every box?
Want a bigger return, make it a postage paid post card or a notice with a URL to the survey. Given the number of other pieces of paper that come with the disk, how hard could that be ....

Re:Best Tax Programs - TurboTax and Linux

[bmeighan]

Regarding the inclusion of a survey in each box of TurboTax... Thanks for the suggestions, and yes, we have considered that. One of the problems with this is that you don't get a reliable read from the results. What you get is feedback from those customers who are predisposed to responding to such surveys. You then miss out on all the other customers who don't bother responding. That's good if all you want are results from those "responsive" customers. That's why we do a statistically valid survey of our customers throughout the year to understand their needs, wants and demographics.

Additionally, we include a link from each page (or Interview screen) within TurboTax (see Get Answers / Send Us Feedback on the left side of the screen) that enables customers to provide us feedback in real time. We use this feedback to help us prioritize product initiatives.

I hope this information helps.

Bob Meighan

VP, TurboTax

Re:Sigh

[Anonymous Coward]

How indeed. It isn't really flamebait. It just is because too many moderators don't know the meaning of the word.