Microsoft's Big Bet on Online Gaming
Carl Bialik from the WSJ writes "The Wall Street Journal Online analyzes the prospects of the Xbox's online-gaming component. Analysts say Microsoft has spent hundreds of millions on Xbox Live, with little guarantees of returns. 'It is not clear that companies like Microsoft and Sony will be able to lure large numbers of players -- each has attracted a small fraction of users to online play with their previous consoles,' WSJ Online writes. 'The companies also must be careful about new business models for distributing games -- such as games-on-demand -- so as not to alienate game publishers, who still rely heavily on in-store sales. And games designed for multiple players have a mixed record of attracting customers.' Says analyst Michael Pachter, 'At the end of the day, we don't play games for social interaction ... We play games to escape.' Microsoft's strategy is 'absolutely flawed,' he added.""
Online gaming is about gaming getting back to it's roots - "me vs. you". Playing against a console is essentially a souped-up version of solitaire. Fun, distracting, but nothing like the rush of defeating an opponent with the same chance of victory as defeat.
3.5 million customers x $15/month is nothing to sneeze at.
I would have to completely disagree with the idea that people play games to escape. Gaming, especially for younger people, is a hugely social thing. Walk around a college campus in the dorms and you'd be hard pressed to not find a multiplayer Halo game going on. While some may use games to escape, I think the trend is towards social gaming.
There was an interesting interview in this month's Maxim with the head game designer at Nintendo (I think that is his title, he is the guy that invented Mario Bros etc.)
He said the big challenge is that games have become so complex, that there are no casual gamers. That the world has been divided into two types of people: those who play games, and those who don't play games.
I see his point- I haven't played a video game in years, aside from ones that can be learned in 5 minutes. I just don't have the time to spend hours every day attaining levels and learning complex controls and commands.
And All I Ask is a Tall Ship And a Star to Steer Her By
The only game I play that isn't about playing with other people is Civilization IV. Otherwise, every game I enjoy has some element of either a) competition, b) cooperation, or c) both. Counter-strike, WoW, etc, would be the most prominent examples for me.
If people don't play games for social interaction, why is the chat screen constantly rolling on most multiplayer games? Why do people join clans/guilds/etc? How do you organize a 40 person raid on an imaginary dungeon? I can't get 40 people together in real life, but I can in a game. And that's not about social interaction?
---- keep it simple.
I agree. After I kicked my Everquest habit a few years back, playing single-player games seems to be lacking something. Even playing solo, an online game adds an extra dimension with the random encounters with other players and the background chatter. A single-player game now seems to me to be very quiet and isolated. Sometimes that's a good thing, but being online with other players can add more depth to a player's experience.
Hell, I'll go to a local computer gaming place to kick the crap out of all the people there in Counter Strike as a social interaction.
Yes, you sound like you're very well adjusted socially.
I've got three teenage kids who will sit for hours, if I let them, on XBox Live and chat with friends while playing Halo 2, America's Army and other "team" games.
When not on live, they also browse MySpace and usually are chatting with IM clients. Yes, they get outside plenty. When you live up north (northern hemisphere) and it gets dark less than an hour after school gets out, going outside to play isn't an attractive option.
Instead of having to have multiple phone lines, or even cell phones for the kids, they all chat with friends -- local and long distance -- via XBox Live & IM.
Microsoft is spot on and when looking at new consoles next year, the question will be does the PS3 and Revolution have a good online community and voice chat? If not, XBox 360 it will be.
-Charles
Learning HOW to think is more important than learning WHAT to think.
Most hobbies are an advanced (and not necessarily bad) form of procrastination. It's a purposeful 'doing what you don't have to do' so that you don't have to think about anything that you do have to do. It's an escape. An escape from your life and your responsibilities. Playing online isn't real social interaction, even if playing multiplayer games in the same room can be.
Sorry, this is as close to "to your face" as I can get.
This article really sheds light on a fundamental dichotomy : hardcore gamers versus the rest of the public. As I'm sure most slashdotters will post here in a second, online gaming CAN be and generally is far more engrossing and much, much harder than any single player game. Online is also much more technically complex which is the real reason why it's only recently come to consoles : you need a voice chat or keyboard, and to get the kind of smooth gameplay console players are used to you need broadband. So to hardcore gamers like us, there's not even a second's thought : the vast majority of the games in the xbox lineup will be more fun online, if the game is written well enough technically to support it. (for instance, games like Gears of War will probably be a lot of fun Co-op if that game supports it smoothly)
Further, WoW/other MMORPGs and the Battlefield series I think offer some of THE most intense gaming available in any form, anywhere. No console solo or online game or PC game can really touch the intensity and complexity of these games. (and the difficulty level, especially in Battlefield. Even n00bs shoot me down and gun me down every 5-10 kills I get, which is a far harder game that most solo ones)
But the regular public, the joes on the streets who buy game consoles by the millions and make up the "average", fat, T.V. watching, braindead gameplay game playing, Geography ignorant, stereotyping and racially biased, Americans? Who the hell knows what sort of trash they'll really buy. Unfortunatly for us, they make up the real market that Microsoft needs to make money from, and it seems that Microsoft, composed mostly of top C.S. graduates, thinks more like we do.
I don't know. I would build model boats because it's interesting. It's the same reason I play guitar, because it's easy to pick up and fun. And I do it after I have done my 18 hours of work that day, so it's not procrastination or putting off of responsibility. I enjoy it. Just like I enjoy gaming. Not because of some psychobabble "I am hiding from life by having a hobby". Not that you are saying that, but this article is.
The prisoner of hope is sustained and encouraged by his hope, even as he is confined by it.
I see your point regarding procrastination, but I disagree with playing online not being real social interaction. There would have to be some set definition of what real social interaction is, for this to be true. Does real social interaction require physical presence in the same area? If so, then talking to your friend on the phone isn't social interaction, and that's just untrue.
---- keep it simple.
No they're not.
I'll have to respectfully disagree with your assertion that gaming is about social interaction. I have a college degree, a job, a wife, and two small children. I don't get much gaming time but the time I do get is most definitely an escape. Don't get me wrong, I like my job and I love my family. But for an hour or so a night (usually after the kids bedtime) I get to escape.
Sometimes (okay, a lot of the time) my escape is Burnout and I get to drive like a maniac while slamming into other cars. Other times my escape is Mercenaries and I get to run around in a tank and blow shit up. Other times my escape is an RPG where I save the world from (insert bad guy here). I do online game occasionally but that is a rare occurance. My hour is mine and a single player game is the best escape there is.
I get my "social gaming" in once or twice a month when some friends from work get together and hook up the game systems to a wall projector. And that's fun because we can sit around, chat, and drink beer. We tried the "gathering" online once and it flopped.
I'd be very, very surprised if I'm alone in this view. I believe you'll find that you are the minority and the XBox live numbers (or lack thereof) back that up.
How about you say that to his face!? Huh!
Perfect is the enemy of done.
Life happens. Getting married, having kids, or just having an actual full-time job substract from the hours the young'uns used to spend playing.
I used to clock at least 15 hours a week in videogames a few years back. Now that I'm married, college done and I have a full time job, I rarely put more than 5. And even though I can navigate my way through most of the hardcore stuff of today, I'm beginning to appreciate more games where the learning curve is well integrated in them and don't take forever to finish.
Something that isn't even mentioned in the article is this. We know that Microsoft sells the XBox for a big loss- I recall hearing that the number was around $75 per system, initially at launch. I have come to believe that the original plan was to make that money back on XBox Live subscriptions. Think about this- if every XBox user bought Live and paid for four years, Microsoft makes $200 per user just off Live. Heck, if less than half of XBox users paid for a Live subscription and kept it for four years it would pay off the losses incurred from the system. At the same time they could sell a more powerful system for the same price as some of the competition (PS2 and XBox are the same price to this day- interestingly, the GameCube is at a lower price yet is more powerful than the PS2 and sold at a profit).
Unfortunately, the percentage of users on XBox Live is much smaller (the numbers I hear are 10-20%). Microsoft took a big loss on the XBox. And now they are doing it again, but this time they are trying to make Live much more appealing- with the Arcade and demos and trailers, they want people to be willing to get Live even if they don't want to play any games online. If they can get the majority of XBox users to pay for Live, they can keep selling more powerful systems for losses to keep ahead on the competition.
Also unfortunately, it seems the competition have other ideas. Sony is gambling that by putting a Blu-ray player in every home, they'll make a fortune off of Blu-ray, so they're willing to sell the PS3 for an even higher loss than Microsoft ever did methinks- even if they take an overall loss on their games division, they'll take the loss and gain total control over the movie market. And Nintendo has the right idea- they said, "You know what, it's stupid to throw away money and sell for a massive loss and lose profitableness for bragging points on who has the most powerful system. We're out of this race- we'll sell a lower priced system with free online play, hundreds of downloadable classic games and a controller that gives you new ways of play. Having slightly better graphics than your competitor isn't so important anymore."
And to the above poster:
There was an interesting interview in this month's Maxim with the head game designer at Nintendo (I think that is his title, he is the guy that invented Mario Bros etc.)
He said the big challenge is that games have become so complex, that there are no casual gamers. That the world has been divided into two types of people: those who play games, and those who don't play games.
I see his point- I haven't played a video game in years, aside from ones that can be learned in 5 minutes. I just don't have the time to spend hours every day attaining levels and learning complex controls and commands.
That would be Shigeru Miyamoto. Yeah. He also said in the interview that Nintendo wanted to change all that with the Revolution controller being so intuitive and easy.
I've noticed that tendency. Games are becoming staggeringly complicated; on some Adventure games and RPG's I'll get halfway through the game before I realize what some of the items I have can be used for. There aren't many games that can be learned in five minutes, except maybe Burnout 3 (that button is accelerate, that one is brake, that on is boost, try to run into other cars, game learned!).
Depends on the game too. I actually mis-read the title of the article at first, thinking it said something about MS using the Xbox for online gambling...which really did catch my eye.
If there were some way to do gambling online through a video game...man, THERE would sure be a huge revenue stream there. A virtual casio would be pretty cool...a Sims type world, where you can really win/lose money.
Light travels faster than sound. This is why some people appear bright until you hear them speak.........