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Toshiba Settles Class Action Suit
sidney writes "I was happy to receive an email January 5 informing of a class action settlement that could get me up to $1000 back on my Toshiba Satellite Pro 6100 Notebook. This follows an announcement last month that the court granted preliminary approval of settlement. The email looks like a phishing attempt, but whois says the website's domain is owned by Garden City Group who are well known for administering class action settlements. After going through four hard disks, motherboards, power supply daughterboards, and VGA cards in eight repairs during the three-year extended warranty of this piece of junk I'm more than happy to send it back to Toshiba in exchange for a down payment on a new Mac."
I love my Mac, however with over 1000 registerd complaints pertaining to a lower memory slot failure, and a potential class action lawsuit about to emerge, you could end up with the same problem. http://lowermemoryslot.editkid.com/ Make sure you take out AppleCare...
CNet Rating: 7.8
Avg. User Rating: 3.1
From the review "As corporate as a blue suit and a tacky tie, Toshiba's Satellite Pro 6100 is a desktop-replacement notebook built strictly for business...the Satellite Pro 6100 is that rare notebook that does everything well enough to replace a desktop computer."
How are we supposed to trust CNET's ratings now? Shouldn't they review and change their ratings to reflect its true/overall quality?
'As corporate as a blue suit'... maybe it works great in one of those corporations like Enron - looks great at first and works okay for a while, but later it comes crashing to the ground.
He who knows best knows how little he knows. - Thomas Jefferson
Apple is about to release a new generation of iBooks and/or Powerbooks, most likely including Intel iBooks at least. This month. So hold your horses.
With spending like this, exactly what are "conservatives" conserving?
It could be that review units were manufactured to a higher standard, or subjected to more rigorous quality control, than general retail units. All they'd have to do is cherry-pick 30 perfect laptops from 30,000 wonky ones, send that 30 to review sites, and the product looks good. After all, CNet are testing the quality and design of the hardware, not its reliability.
No kidding!!! What do you say at this point?
Did you read the settlement terms?
Having more than four qualifying repairs, he'll get $1000 back.
As someone whose two-year-old PowerBook is on a its second screen, fifth main logic board, third set of thermal pads and second PSU I am not sure that getting a new Mac is this guy's solution - especially since Apple lost my machine the first time I sent it in for repair (and took a month to admit it and another month to replace it) and took three tries over the course of a month to fix it the most recent time.
I am TheRaven on Soylent News
you could buy a secondhand real toshiba with that.
I have had real toshibas for the last 9 years and they last well and are spectacularly well made (especially my portege 7200s, which I still use with linux), and I have bought over 20 for other people. Now waiting for a yonah powerbook.
There is one check that you must do though to make sure you are not buying crud.
Turn it over, and read the bottom. If it doesn't say 'made in Japan', just walk away.
Real toshibas are made in Japan, the consumer crap is a toshiba label on some OEM crap, as you have found out!
Humorous signatures are over-rated.