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Dead or Alive 4 Data Corruption Issue Confirmed

Eurogamer reports on an issue with Dead or Alive 4 game saves. Tecmo has owned up to the problem, which erases fight information, leaderboard positions, and unlocked items. From the article: "'We're aware of the issue... We're working to identify and resolve the potential problem with the technical folks at Microsoft.' A patch is on the way shortly, apparently. There's still no word on precisely when Dead or Alive 4 will be released in Europe, but chances are they'll have fixed the bug by then."

50 comments

  1. It happens... by Ykant · · Score: 3, Interesting
    ...all the time, many platforms, several games. And it sucks to lose your entire history of gaming on a console for one bug.

    I've got a first-run PS2 and memory cards that are getting a little long in the tooth, and I have concerns about data corruption on those cards. I really wish some manufacturer would bring a first-party backup device to market. On the other hand, some might consider that an admission of flaws in their product.

    Can't someone make a console that takes CompactFlash or SDs? Heck, I'll take Memory Sticks if I have to - at least I could back up saves to PC if nothing else...

    --
    Spelling, grammar, punctuation? We need something that checks logic.
    1. Re:It happens... by ivan256 · · Score: 1

      Many "cheat code" discs for the PS2 will let you transfer data between your memory cards and a USB drive. Unfortunatly standalone backups aren't possible due to the "Magic Gate" DRM in the memory cards.

      The PS3 is supposedly going to support a variety of standard flash storage devices including SD and MemoryStick.

    2. Re:It happens... by Golias · · Score: 3, Funny

      The PS3 is supposedly going to support a variety of standard flash storage devices including SD and MemoryStick.

      I hear it also cures cancer and controls the orbit of the moon.

      At any given moment, there is no device in the universe more powerful than whatever the next upcoming Sony game platform is.

      --

      Information wants to be anthropomorphized.

    3. Re:It happens... by Anonymous Coward · · Score: 0

      Don't forget though, Xbox360 makes the PS3 look like teh suxxor.

    4. Re:It happens... by Guppy06 · · Score: 1

      "I've got a first-run PS2 and memory cards that are getting a little long in the tooth, and I have concerns about data corruption on those cards. I really wish some manufacturer would bring a first-party backup device to market."

      It's called "Final Fantasy XI." You can move PSX and PS2 saves from memory cards to a directory on the HDD and back.

      "Can't someone make a console that takes CompactFlash or SDs? Heck, I'll take Memory Sticks if I have to"

      IIRC, PS3 will be using Memory Sticks (and only Memory Sticks), and it seems likely Sony will release a first-party device to transfer PSX and/or PS2 saves from their native memory cards onto Memory Sticks.

    5. Re:It happens... by ivan256 · · Score: 1

      See, that would be funny if it was some outrageous claim, like home many of trillions of tri-textured polygons per nanosecond it would be able to push... For something as boring and boolean as a memory card slot, something that either exists or doesn't, it just makes you look like an Xbox fanboy.

    6. Re:It happens... by Babbster · · Score: 1

      You're kidding, right? Outside of the PC realm, Sony doesn't support general-purpose storage technologies. They didn't even support their OWN geeral-purpose storage technology (Memory Stick) when they made the PS2. Why would they suddenly do an about-face and support OTHER technologies like SD, Compact Flash, etc.? Because the PS2 didn't work out?

    7. Re:It happens... by ivan256 · · Score: 1

      Nope not kidding, and I don't think what I'm suggesting is unusual. Sony is odd about what it supports, but it's always some combination of standard and proprietary. Look at the PS2. There's standard USB ports on there.

      What you're going to see is that the ports will be on there for the image and video functions of the PS3, but you'll only be able to save games to the MemoryStick Duo slot (which is the same slot that the PSP uses for saves). There will then be software that allows transfers between the ports just like on the PS2. That would be par for the Sony course; an odd combination of standard and proprietary. Certainly not an "about face".

    8. Re:It happens... by Rethcir · · Score: 1

      Chuck Norris' tears cure cancer... too bad he never cries

    9. Re:It happens... by Anonymous Coward · · Score: 0

      because you designed the PS3 and all that, right?

  2. NEW REFRESHING EXHUBERANT HAPPY GAMETIME! by Durrill · · Score: 0, Offtopic

    New to DOA4 is the option to experience the FRESH and NEW gameplay of virtual combat! Every experience the same brand new excitement, just as if you just bought the game and put it in your console. It NEVER gets old, always New, always FRESH. Enjoy our gametime wiping features which super scrubs your memory systems to ensure you have the MOST EXCITING HAPPY GAMETIME EXPERIENCES!!

    --
    If i wanted to hear bullshit, i'd go to church.
  3. Taking a beating by GoNINzo · · Score: 3, Interesting
    Actually, it's a feature not a bug. If your ass gets kicked so badly at a game, losing some unlockables is great modivation to get better. 'Wow, Tina just knocked my socks off! And Survival mode! Damnit!'

    The question I have is if they will be replacing discs for those people without the HD. Because the HD is an option and not manditory, I don't think a patch should be the only fix they implement. And if people can't return the game, then they are stuck having to spend another hundred bucks on a HD. (Not like any real gamer would get a core system but... heh)

    --
    Gonzo Granzeau
    "Nothing the god of biomechanics wouldn't let you into heaven for.." -Roy Batty
    1. Re:Taking a beating by AuMatar · · Score: 1

      This is the major reason MS is going to get its ass kicked due to the core system. MS games even on the XBox had patches galore. With no hard drive, no patch. People who bought the no hd system are going to get royally pissed- and a lot of them won't decide to buy the hard drive, a lot of them will decide to get a PS3 instead, or buy PS3 versions of multiplatform games.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    2. Re:Taking a beating by C.+Mattix · · Score: 2, Interesting

      Didn't a manufacturer have to agree not to send patches that didn't related to additional content down the network in order to use XBox live services?

    3. Re:Taking a beating by AuMatar · · Score: 1

      And MS broke that rule several times. I expect even more of them to break it this time around- its just too easy a solution. They won't recall the discs unless forced to (very expensive), so thats really their only option.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    4. Re:Taking a beating by Anonymous Coward · · Score: 0

      And MS broke that rule several times.

      Okay, I'll bite.

      Name three.

    5. Re:Taking a beating by Keeper · · Score: 2, Insightful

      The lack of a harddrive with the core system is irrelevent. You still have to support the set of users who do not have a broadband connection.

    6. Re:Taking a beating by Zangief · · Score: 1

      At least in Japan, all Xbox 360 units have the Hard Drive.

      But, the Xbox Live connection maybe a problem for some users.

    7. Re:Taking a beating by yamla · · Score: 1

      Well, I have experience with prior bugs in console games, including most significantly a major bug in Knights of the Old Republic for the XBox. I had played about 30 hours into the game and then the bug hit. All my saves were too recent so there went thirty hours of game play.

      From what I understand, they eventually patched the bug in newer releases of the game but offered NO patch even through XBox Live for existing owners of the game, nor was a workaround ever made available.

      I rather enjoyed the game regardless of this problem. Nevertheless, the days of console games that just run are long since over.

      --

      Oceania has always been at war with Eastasia.
    8. Re:Taking a beating by jclast · · Score: 1

      The question I have is if they will be replacing discs for those people without the HD. Because the HD is an option and not manditory, I don't think a patch should be the only fix they implement. And if people can't return the game, then they are stuck having to spend another hundred bucks on a HD. (Not like any real gamer would get a core system but... heh)

      Those with a core system and/or those without broadband still have access to patches. Just take your memory unit to a kiosk, download what you need, and plug it into your 360. Also, wouldn't game patches be burnable to CD-R the same way that backward compatibility updates are? Those are patches that core owners and those without broadband have access to.

      --
      e2 | LJ
    9. Re:Taking a beating by MrScience · · Score: 1

      Much like Steel Battalion, the ">40-button-controller XBox game that, when you die (i.e. doesn't flip up the cover and mash Eject in time), deletes that character's saved game. An amazing game.

      --

      You quitting proves that the karma kap worked. The most annoying of the whores shut up. --CmdrTaco

    10. Re:Taking a beating by InsaneLampshade · · Score: 1

      Don't they offer downloading updates from their website and burning it onto a CD? I know they do this for the backwards compatability things you need to download.

    11. Re:Taking a beating by Keeper · · Score: 1

      They haven't done it for anything but the backcompat updates. I suppose it is possible they could try it, but they still have to deal with the set of users without net connections.

  4. HD version of the XBOX360 by Anonymous Coward · · Score: 0

    Well then, that hard drive seems to have a purpose after all... patch hell ahead!

  5. Wow by Mark_MF-WN · · Score: 1

    Wow, way to take one of the two things that's set console games ahead of PC games in the past, and ruin it. I bet Dead or Alive 5 will require two hours to get configured properly and have a big long installation process.

  6. Sounds like... by mjhacker · · Score: 1

    This sounds very similar to the Soul Calibur III bug, in which data might become corrupted and you lose not only your SC3 data, but quite possibly everything on your memory card as well. It leads one to ponder... why can't they discover these problems -before- the game is released?

    1. Re:Sounds like... by Keeper · · Score: 1

      That's like asking why the car wasn't invented sooner.

    2. Re:Sounds like... by despisethesun · · Score: 1

      Except it's nothing at all like that. It's more like asking why quality assurance didn't perform more thorough testing on this sort of thing. That's a pretty big bug, you'd think someone might have noticed it. But that phase of development probably got cut back as deadlines started looming.

      --
      This poo is cold.
    3. Re:Sounds like... by Keeper · · Score: 1

      The bug has a large impact on the user (ie: high severity). Your statement implies that this bug should have been blatently obvious to anyone testing the game. Yet, given that you only know the impact and not the cause, it would be hard to speculate how 'obvious' the bug is.

      So let's sit back for a minute and figure out if it is even reasonable to call this an obvious bug.

      Not everyone playing the game has hit this bug, which means this problem doesn't happen every time you start the game. That makes it an intermittent bug -- ie: less obvious. So, how often does it happen? Well, it took about a week for the problem to surface, which suggest the repro rate for this particular problem is somewhere in the neighborhood of one in 2.1 million boots (assuming that 300,000 people bought the game and played it once per day). Hell, let's assume that it happens 100 times more often than that, once every 21,000 boots. That's a repro rate of 0.005%.

      Looking a bit less obvious now, isn't it? I would suggest that it is not terribly surprising that neither Team Ninja or Microsoft caught this during QA.

  7. "Patch?" by Guppy06 · · Score: 3, Insightful

    "A patch is on the way shortly, apparently"

    Then the people who are playing on an Xbox 360 Core System are up a creek?

    Whatever happened to "No Xbox 360 game will require the hard drive?"

    1. Re:"Patch?" by PhrostyMcByte · · Score: 1

      Does anyone remember older games having issues like this? It seems now that consoles are internet-ready and the games are patchable, QA testing has been getting pushed back more and more.

    2. Re:"Patch?" by Methuseus · · Score: 1

      well you don't *have* to patch the game. You could go on with the possibility of your save being wiped every time you power the system on or off (whatever the exact reason is).

      Same as you don't *need* a mouse on a current Windows computer. It just makes most things a billion times easier.

      --
      Two things are infinite: the universe and human stupidity, though I'm not yet sure about the universe. - A Einstein
    3. Re:"Patch?" by Guppy06 · · Score: 1

      My Final Fantasy "III" cart has the Relm sketch bug (to my consternation). If you peruse some of the ROM DAT files, you'll note that many images are marked (v1.0) or (v1.1).

    4. Re:"Patch?" by MBCook · · Score: 1
      There were problems, but when you had to re-issue discs it was a much bigger deal. The thing that leaps to mind for me is Gran Turismo 2 had a famous bug where if you collected every unlockable in the game, it would report the game at 98.x% complete... it was impossible to get 100%.

      But before patching was like this, if a game was defective often that was it. Donky Kong 64 had problems with lockups and such as I remember, I don't think they fixed those. I know Madden has had a issue similar to this one in this article in the past (I think it was Madden), but I don't remember what they did about it.

      The code is getting more complex and thus it is harder to test things than it was, but I agree that the "safety" of being able to issue "critical updates" via broadband for these kind of issues is being abused by most places as meaning "you can fix it later, let's ship it and get money". Unfortunately as PC gaming has shown us, this will only continue. As soon as it is possible to ship a buggy game and still get money and just "fix it later" that because the industry's SOP.

      Watch, now, and the standard console game declines in quality (not that the average game was ever that high in this in the first place).

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    5. Re:"Patch?" by Guppy06 · · Score: 1

      And would you be able to play said game online if you do not have the latest patch installed? More than enough PC games are picky like that.

    6. Re:"Patch?" by irc.goatse.cx+troll · · Score: 1

      Look up game genie codes for old systems and you'll notice theyre listed by different revisions of the game. Those are bugfixes, the only difference is with an xbox you can download a patch instead of living with a bug. Patches are not a BadThing(tm). Compare diablo2:LoD as it first came out to 1.10-- Entirely better game. Or HalfLife without any patches..We'd not have any of the most popular games of today.

      QA was killed by our willingness to trade price for stability, not by patches. Stop demanding everything for as cheap as you can get it and quality/thought might return to products.

      --
      Pain lasts, kid. Its how you know you're alive. Sometimes I think this growing up thing is just pain management-TheMaxx
    7. Re:"Patch?" by Anonymous Coward · · Score: 0

      Stop demanding everything for as cheap as you can get it and quality/thought might return to products.

      You think games should cost MORE than US$50, or are you just talking out your ass?

    8. Re:"Patch?" by MrScience · · Score: 1

      Use a Memory Card if you don't have a Hard Drive.

      --

      You quitting proves that the karma kap worked. The most annoying of the whores shut up. --CmdrTaco

    9. Re:"Patch?" by Guppy06 · · Score: 1

      So will Tecmo buy me a new memory card for their programming flaws, or will they send me a coupon for $X off of Xtreme Beach Volleyball 2? Core owners are expected to pay more money for Tecmo's mistake?

      Besides, you're going to fix a bug that screws up memory card data with... memory card data. I don't see that working very well.

    10. Re:"Patch?" by InsaneLampshade · · Score: 1

      "Besides, you're going to fix a bug that screws up memory card data with... memory card data. I don't see that working very well."

      How else do you propose they fix it then? Magical fairy dust?

    11. Re:"Patch?" by Guppy06 · · Score: 1

      Distribute a replacement disk.

  8. Do they test games anymore? by TheSkepticalOptimist · · Score: 1

    It sounds like most of the Xbox360 initial release games were probably developed on test platforms and were obviously not developed or tested with Xbox360 hardware. From the dark screens in King Kong, to game hang's in PGR, to this relatively unecessary DOA4 bug, lots of people seem to be pulling their collars and scratching their heads wondering what went wrong? Microsoft rushed the Xbox360 out the door, that's what went wrong.

    --
    I haven't thought of anything clever to put here, but then again most of you haven't either.
  9. COD2 has the same bug, shocker. by bk_veggie · · Score: 1

    Apparantly there's a patch coming in the near future, but at the end of some campaigns, it will randomly erase your previous progress if you select continue mission instead of save and quit.

    It hit me the first time I completed the British campaign, dumped me right back to the start of the Russian one, had to completely start over.

    1. Re:COD2 has the same bug, shocker. by Anonymous Coward · · Score: 0

      Which brings up the question of "What kind of second rate QA does Microsoft have going on the XBox 360?"

      The reality of console gaming is that Console games have far less bugs and (until the XBox) do not require patching because the company that makes the console controls the release of the game, and forces a higher quality QA process onto the developers. Even the worst Console games are reasonably stable and have few major bugs. I just wonder whether the Microsoft QA Philosophy for Windows (and office products) is becoming the standard Philosophy for QA across all divisions; that is "Release it now, patch it as users have problems". On their own, Disc-Scratching, Games losing data, power-brick overheating, and (patchable) os based crashing bugs are reasonably acceptable for a product at launch; when your product has all of these problems it shows that your QA process is lacking.

  10. Yea, all four of them. *nt* by Strell · · Score: 1

    *nt*

    --
    I'm not scared of anonymous cowards.
  11. The Problem with the latest versions of consoles.. by MorderVonAllem · · Score: 1

    ...is that microsoft allows them to be patched in the first place. I'm sure the playstation will be the same thing as we've already seen with the psp. If it wasn't possible to patch these errors they wouldn't show up in the first place. Coders would take the time to fix the bugs as it isn't cheap to recall a bunch of little discs just for the bug. Developers will get them out asap.

    These type of patches also allow Microsoft to force people to go online with their xboxs as that will be the prefered method of updating your console and zapping your modded ones to prevent piracy.

    One of the main things that separated console games from pc games was that it was a complete experience, you bought the disc, that was it. now developers find bugs, they can fix them later and issue a patch.

    welcome to the gaming world, brought to you by microsoft.

  12. Fixed link by MrScience · · Score: 1

    Hmm. That controller link have pointed pointed here: http://www.steelbattalion.org/controller.php

    --

    You quitting proves that the karma kap worked. The most annoying of the whores shut up. --CmdrTaco

  13. Better than the old days. by Belgand · · Score: 1

    While I'm by no means a supporter of the XBox (in any incarnation, I'm personally a Nintendo fan) the fact that a patch might be available to resolve this definitely makes things better. In the old days it's far more likely that since there was no way to resolve short of a recall they'd just try to ignore the problem and hope that the pressure didn't get too bad where they'd be forced to acknowledge it. Admittedly, the internet has made it much easier for people to share this kind of information than in the days of the NES, but they'd still likely try to stall. Even if they did own up to it the chances that they'd actually do a recall rather than just release a new version of the game that was fixed would have been much higher.

    The fact that a hard drive is available and that all games must include connectivity to XBox Live (with a corresponding crippled, but free account) means that companies are not only more likely to acknowledge problems, but also fix them.

    Yes, it sucks for those people who don't have broadband or the hard drive, but it's much better than the past alternatives.

  14. The old days were better by dancingmad · · Score: 1

    No, maybe I'm just a tired old crank, but in the old days the alternative was a game company would do right by its customer.

    For example, way back when Super Street Fighter II Turbo came out, it caused a glitch on some revisions of the SNES. I only had this happen once or twice, but I called Capcom up. They explained the issue without and prodding, and Instead of replacing the game, they sent a fresh new SNES, with an envelope to send my original back.

    After getting mine, Capcom was nice enough to send an (unannounced) set of Street Fighter coins, with the characters on each. The possibility of having a big recall keeps console manufacturers honest (they do have an easier time with a standard hardware).

    Nintendo's very stand up about replacing carts and bad hardware too. I've called them about N64 controllers, broken Gameboys, and if anything has kept me a Nintendo fanboy, even during the drought of games during the N64, its that Nintendo almost always tends to put the customer first. Not like Sony or MS.

    --
    "There is no time, sir, at which ties do not matter," Jeeves, (Jeeves and the Impending Doom)
    1. Re:The old days were better by Belgand · · Score: 1

      I agree. In my experience Nintendo definitely puts the customer first and I've had nothing but good experiences with their customer service on the few times I've needed it. Hell, even their hold music is excellent (they had a Mario theme remix playing the last time I called).

      It's just that I'm highly doubtful that most companies operating today would go to the same lengths to correct the problem. If a patch wasn't possible it seems more likely that they would just ignore it. I may indeed be wrong, but that's my impression.