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FBI Says Computer Crime Costs Billions Every Year

JamesAlfaro wrote to mention a C|Net article putting a pricetag on computer crime. From the article: "The FBI calculated the price tag by extrapolating results from a survey of 2,066 organizations. The survey, released Thursday, found that 1,324 respondents, or 64 percent, suffered a financial loss from computer security incidents over a 12-month period. The average cost per company was more than $24,000, with the total cost reaching $32 million for those surveyed. Often survey results can be skewed, because poll respondents are more likely to answer when they have experienced a problem. So, when extrapolating the survey results to estimate the national cost, the FBI reduced the estimated number of affected organizations from 64 percent to a more conservative 20 percent. "

16 of 142 comments (clear)

  1. Questions? by Anonymous Coward · · Score: 4, Insightful

    Who responded to this survey? The accountants? The lawyers? The CFO? The CIO? I'm not saying that computer crime doesn't cost a whole lot of money. I'm just wary of reports like this, especially when the total is arrived at via simple straightline extrapolation from their 1300 respondents. This is simply a report designed to paint a bad picture so that they can secure extra funding for things like "online surveillance."

    1. Re:Questions? by samkass · · Score: 4, Insightful

      I think Mitnick made the point that he was accused of causing many millions of dollars in damages, but these (public) companies did not list such a charge on their quarterly reports. In fact, I have yet to see hacker damage appear on any quarterly report, including the more recent ones under the stricter Sarbanes-Oxley rules. So what's happening? Is this being overblown, or are companies mis-representing the damage to shareholders?

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  2. Which areas need improvement by JonN · · Score: 2, Insightful
    Alright, so there is alot of crime in computers, even my young sister knows of all the viruses and what not floating around the internet. However is the U.S. and businesses in general responding in the proper way? Responding to worms, viruses and Trojan horses was most costly... Respondents spent nearly $12 million to deal with virus-type incidents, I think the issue is seen here, with the question of how these viruses and other spyware made it onto the business networks.

    Perhaps the problem is that companies aren't putting enough money into their security and not enforcing strict enough protocol among their staff. How many viruses felt by businesses do you assume were caused by a stupid employee? This could take the form of lazy tech staff, or even the assistant downloading something to pass the time. Then there is also the fact that alot of smaller businesses I have experience with do not have an employee that can properly setup and maintain the businesses networks and desktops. How much money are these companies spending on techie staff to remove stuff that otherwise could be done by any teenager who has experience with computers.

    The number is huge, however the issue behind it I feel is being avoided and unseen. Businesses need a better method of using computers, perhaps a more business friendly OS. From the article, "Some are very small businesses that should have that technology, but they don't," and this is the problem. We won't be able to stop people from trying to bring down software and networks, however businesses can become more competent on how to prevent and protect.

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  3. Some Guy says computer crime creates jobs by dada21 · · Score: 5, Insightful

    I believe the FBI is correct, but I also believe that one should lock the door to their houses, offer potential robbers the thought that the family might be armed, get a decent alarm and security company and insure their belongings for the maximum amount.

    My IT business makes about 40% of its income dealing with security issues. We have to turn new business away usually, as most new customers that we go visit are so insecure it isn't even funny. With insecurity comes more than just data theft but spyware and viruses and the rest, as we all know. It amazes me how many companies leave their homes unlocked, the lights on, the alarm off, and a big sign on the front steps saying "Come and get it!"

    The solution to computer crime isn't using the FBI -- I'd like to turn their offices off and throw out the key. The solution to computer crime is:

    1. Developing a good infrastructure and upgrade cycle
    2. Commit to teaching users proper ways to set up their data and desktops
    3. Purchasing security sofware and services from companies that do the best job finding the holes and plugging them.

    Is the law useful? Not one bit. Most companies aren't going to bother suing civilly for damages, and no one wants to bother calling the cops. The chalk line around your stolen data isn't very useful. Get a good consultant, pay them well, and make them back it up with guarantees. Problem solved.

  4. Who knows what else the FBI says... by Anonymous Coward · · Score: 5, Insightful

    Word to the wise:

    Next time someone says "XXX Trend is costing us YYY dollars every year", it's probably going to be followed up with "Therefore we should spend ZZZ dollars dealing with it."

    XXX = overstated threat
    YYY = some made up figure
    ZZZ = profit

  5. Maybe? by SilverspurG · · Score: 3, Insightful

    Now that even the FBI can put a quantifiable sum of money on this may we please begin dismembering the EULA which makes this such an enormous problem?

    "We'll just create this broken product... and let everyone else deal with the billions of lost dollars which it causes."

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    fast as fast can be. you'll never catch me.
  6. WTF, why 64% to 20% Why not 21% or 19%? by Doug+Dante · · Score: 5, Insightful
    "Often survey results can be skewed ... the FBI reduced the estimated number of affected organizations from 64 percent to a more conservative 20 percent. "

    Why? Because that seemed like a good number? This inexplicable change causes me to question the validity of the whole study.

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  7. And why the cops will always be behind by MikeRT · · Score: 4, Insightful

    In old school government thinking, you're not supposed to "get rich off the government" as an employee. The government would often rather spend $2B for a stealth bomber that carries nuclear bombs, but will pinch pennies on the salary of the pilot of the bomber. The reality is that it costs the tax payers less to pay $80,000 starting out for a qualified security official, and let them retire making $200-$250K/year than it does to hire a less competent one at $45,000/year. The better qualified, better paid one will be more effective if not hampered by management and more crimes will get punished, reducing the reward for crimes of this nature, thus decreasing the amount of money that has to be spent on prison and other costs in the long run.

    Ultimately, you get what you pay for is a fundamental law of life. If you're not willing to pay well, the people that have the skills won't sign up for the job unless the economy is dying and they're desperate.

  8. FBI Says MS-Windows Costs Billions Every Year by themusicgod1 · · Score: 1, Insightful

    "FBI Says MS-Windows Costs Billions Every Year due to negligence." That's what they *should* say, but nooo.

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  9. Rather cheap by Opportunist · · Score: 1, Insightful

    More money is blown into similar activities under the cover of "fighting terror".

    With the difference that in that crime people die.

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    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  10. Sarcastic question by Guppy06 · · Score: 5, Insightful

    Did they include the NSA's illegal wiretaps in that tally?

  11. Waste of money. by Anonymous Coward · · Score: 1, Insightful

    "So, when extrapolating the survey results to estimate the national cost, the FBI reduced the estimated number of affected organizations from 64 percent to a more conservative 20 percent."

    We realized the data was completely meaningless. So we pulled a number out of our arse and decided that made the results accurate and meaningful.

  12. All due by Anonymous Coward · · Score: 1, Insightful

    to three things
    1, coders inablility to write code that is secure
    2, admins inablility to secure their infrastructure.
    3, admins not being knowledgible enough to monitor and handle hacking attempts.

    The idea of passing new laws to "prevent" such crime is stupid. Kill as many flies as you can, there will still be flies to bother you.

    But get a good repellant, and the flies dont bother you any more.

  13. Put in perspective.. by wfberg · · Score: 2, Insightful

    It sounds like a lot, but $24,000 is substantially less than the cost of 1 IT staff. Besides, it's not mentioned how large these companies are (on average). For a 1 person operation $24,000 is a lot, for a Fortune 500 company with hundreds/thousands of employees, it isn't.

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  14. So basically by Dunbal · · Score: 2, Insightful

    Often survey results can be skewed, because poll respondents are more likely to answer when they have experienced a problem. So, when extrapolating the survey results to estimate the national cost, the FBI reduced the estimated number of affected organizations from 64 percent to a more conservative 20 percent.

          So basically they think their method of obtaining information is flawed, they have no idea by how much, but since 64% "feels" too high the decide to create a whole new number out of the blue that was felt to be subjectively acceptable to the committee.

          Wow who funded THAT?

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    Seven puppies were harmed during the making of this post.
  15. Not news by XMilkProject · · Score: 2, Insightful

    This isn't really news. It seems like the numbers are just pretty much made up. They knew that the polling was completely inaccurate, so they just decided to change the number from 64 to 20. This number has no more meaning than one made up entirely randomly.

    I'd guess that most companies are losing more money due to stolen office supplies than computer crime. I get annoyed at computer crime being treated as some magical force, as if it is some how different from every other sort of crime.

    Politicians repeat after me: "Computers are not Magic!, Computers are not Magic!"

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