Training - A Company or a Worker's Responsibility?
r0wan asks: "I'm currently working as a Microsoft Systems Administrator. Through a series of bungled management decisions, have found myself responsible for a Windows Server 2003 Active Directory network, that I know nothing about (the person who was sent for training was: not the Microsoft point person, as I was; and left the company, soon after the domain upgrade). It doesn't look as though training will be forthcoming, and I've just been moved from the lab, where I was training myself while simultaneously handling the domain. I've got the MCSA/MCSE Training Kit, but recently I've found
numerous errors, so many that I was sent a free Press Kit book, for submitting all of the errors I had found. Between management's reluctance to shell out for training, and being moved from the lab, I'm getting the distinct sense that training is something I'm expected to take care of, on my own time. Is this the de-facto standard within IT, and for all jobs within IT? If so, how do you Slashdot readers keep up with your continuing education, while still maintaining a personal life? Is it naive to try to leave my work at work?"
"I'm especially interested in hearing from the Slashdot readers of the female persuasion, as I have a husband, a dog, and a household to keep up with (no kids by choice, but I wouldn't have the time to take care of them, even if I wanted to). I also have the added responsibility of being the primary breadwinner. My free time is valuable in that it allows me to take care of that which I can't during the day (grocery shopping, dog responsibilities, cleaning, etc), and decompress/de-stress in order to prepare for the next day's work. I like tinkering with computers and learning new stuff, but I fear that if I'm expected train myself, outside of work, I may need to consider a different career.
Thanks in advance for the input."
Thanks in advance for the input."
I'm lucky if they tell me what day it is.
rely on seeing the rest the smelly thing in there with you sooner instead of later. Resist ALL attempts to cause you to spend your OWN time and money on things that benefit your bosses and/or the owners of the company instead of yourself.
Is it fascism yet?
Hey,
Get your company to front for some M$ premier support. When something comes up you are not sure of or are having a hell of a time resolving, call in the experts at M$.
Except for one or two "M$ Alliance partners" I have always had good luck with M$ premier support. And we have had some major fiascos to unscrew over the years.
And best of all you can consider it free on the job training, don't let the M$ Engineer hang up until you completely understand what was wrong and how to fix it in the future.
Also, document everything you do! Two years from now you will be fighting the same or similar fires you are fighting today. Have a reference to fall back on and help remember what steps you took before that fixed something.
Sounds like you are a lone gun, but a 800 Premier support help number and some documentation may help greatly.
Best of luck with the new responsibilities.
I have eight guys in my specific dept (a section of security). As it stands right now, we are averaging about 10,000 USD per person for training this year. It will probably double before the end.
Every company I've worked for (small, large, huge) have either paid for or reimbursed employees for relevant training.
"This calls for a very special blend of psychology and extreme violence" - Vyvyan "The Young Ones"
In fact this Sunday I'll be off to Melbourne for another course of a week, the second admin course for HPOV Performance Insight. Without the training I can't imaigine being able to deploy and support this quite complex (and not overly intuitive) product, it would in fact be negligent to have me do so.
I'd reccommend taking your need for education to your managemnt quite firmly, and if they won't budge look elsewhere - not just because of this particular issue, but because such behaviour is indicative of a lack of management vision IMO. If they can't outlay some cash now to train for the future it doesn't sound like they'll have much of a future to worry about - at least not a very interesting high growth one.
// It had been Fat's delusion for years that he could help people. --Philip K. Dick, Valis
I moved from being an Excel junkie to being a network administrator with 5 servers. I had not used Active Directory or Windows Server 2003 before this point, so it was all new to me. My boss knows less than I do, and the people who installed the equipment basically showed us how to set up a new user when it was necessary.
Nobody told us how to map home folders, shared network drives, printers, set file permissions, or anything else. Everything I know was learned on my own, however, it was all researched on company time.
They've been pleased with the system so far. It's not too hard to learn.
In a big company, the company will train you on their time and their dime. In a small company, they may not train you, but they should allow you the time to train yourself and/or learn by doing. Do NOT front any money for technical training like this. Maybe for a Masters degree, but not for some Microsoft certificate.
You have to choose what kind of company to work for, essentially.
Having done both, I liked the small company when I was young and had no kids, and now I like the big company.
My amazing wife - Artist, Author, Philosopher - Laurie M
How do you Slashdot readers keep up with your continuing education, while still maintaining a personal life?
Your question implies a misunderstanding.
xkcd.com - a webcomic of mathematics, love, and language.
In this case, neither, but it benefits the employee the least. The company is being shortsighted by forcing an (admittedly) underqualified employee to manage something beyond training. They're also forcing said employee to "train" during free time from manuals and such instead of investing in real training.
It would be fair for the company to send the employee to real training, which would benefit both. If the company's not willing to invest in the employee, they shouldn't expect the employee to give up a ton of free time.
"My free time is valuable in that it allows me to take care of that which I can't during the day (grocery shopping, dog responsibilities, cleaning, etc."
WHY are you doing all of this grunt work IN ADDITION TO being the primary breadwinner of your household?
What is your husband doing?
Now, if your husband is doing 50%+ of the household work (I say plus, since you're the primary income), that's one thing, and I would argue that a housekeeper/cleaning service would save a lot of your sanity. That's a given. I hire a cleaning service to clean my house. I need to keep myself focused on work that benefits my career instead of busywork.
However, if your husband is not doing at least 50% of the job, that's a whole other can of worms, but one that I'm willing to open because I think it's an important point of discussion.
I read a great article about this the other day. It's called My Radical Married Feminist Manifesto, and it's a must-read for most women who are primary breadwinners and who are or plan to be married. It's in response to America's Stay-At-Home Feminists, which is in itself an important article to read.
One of the most important points of the article is as follows:
Sounds like a trap that you might have fallen into, and even if you haven't, it's important to be aware of "the butter question" in case you get into this situation in the future.
In case you plan on having kids, I also want to quote this stunning piece (from the same article):
I sincerely hope you haven't fallen prey to the butter question. However, if you have, now is the time to reassess who does the work in your marriage. Do it like you would any other job -- figure out which parts you can outsource (grocery shopping? You can shop online and get groceries delivered. Cleaning the house? You can hire someone) for very lit
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Parent looks at dirty pictures at work all day.
I worked 88 hours last week and had to wait until I got home every night to look at teh boobies.
To the OP: seriously, read the stupid Microsoft books, or as much of them as you can stand without puking. Don't bother with the tests until some tells you that it's a requirement that you certify. At that point, you tell them with a straight face that you want compensation for your study time. I say this as a Microsoft Certified Trainer. The stuff on those exams can be pretty out there, and unless you really WANT to be on a "Microsoft Certified" career track there are better things to do with your life.
-- I wanna decide who lives and who dies - Crow T. Robot, MST3K
I can speak to this issue from the other side of the desk.
1. Yes, you are supposed to teach yourself. When I hire, I look for folks who are always learning, all day, every day. "Training" means I have to pay good money to have you absent from work for a week every couple months so that you can come back and spout off about the way X-Corp says it should be done instead of the way that would actually integrate into the system I spent years building. No thanks!
If you need a reference book, I'll buy it for you. If you want to take some night courses in computer science so that you can get a better grounding in the fundamentals then I'll help out in whatever way I can. Just don't waste my time or yours with these so-called training courses.
2. I expect that you'll spend a certain amount of time at work experimenting and gathering knowledge about the software and hardware you use to make my systems run. That's part of the job. You don't have to know everything ahead of time, you just have to know how to figure it out.
If you were a consultant it would be different. I'll pay a consultant twice what I pay you because I expect him to already have the answers when he hits my door. If HE doesn't know, he won't be invited back and if its bad enough he won't be paid. You, as an employee, have more leeway.
3. I expect that you'll spend a certain amount of time at home using similar technologies in the pursuit of your own hobbies. I expect that you'll learn things there that you apply to work just as you learn things at work that you'll apply to your hobbies.
Its not about taking your work home with you; its about getting paid to do work that you enjoy. This work I do was my hobby before it became my career. I enjoy it immensely and I want people around me who feel the same way. If you're just here for the paycheck then I hired the wrong guy. You won't deliver the standard of quality I want because when push comes to shove you just don't care.
Now, if you're like four out of five people out there then having read this you think I'm full of shit. And that's OK. There are plenty of suck jobs out there that will pay you well enough to drive a nice car and vacation at the beach. I wish you all the best in life and may you find your bliss.
But if you're the one out of five that finds the job worth working for its own sake then I want you working with me.
Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion.
I just love the way the stars in their eyes fade to be replaced by the circles and bags under where the glow was.
Congratulations. You're beginning to wake the fuck up.
Rule 1: Companies need to generate profits. Cash flows from the customers pockets to the stock holders pockets. In order to maximize profits, there must be as little spent on things that are known in accounting circles as expenses.
There is no rule 2, only legal complience issues.
Training is an expense. Training is expendable.
Hell, you are an expense. If you weren't being paid so much, or at all, the stock holders would be delighted.
Hint: When ever you hear somebody say "Our employees are our greatest asset" they're lying, or they don't understand basic accounting, or they're slavers and illegal after-market organ transplanters.
If management doesn't seem interested, its because they aren't. All the arguments about it being counter-productive and costing more in the end don't matter.
See rule 1.
MSBPodcast.com The opinions expressed here are my own. If you don't like 'em... Think up your own stuff.
This is not a flamebait response, but most moderators will treat it so.
"I'm currently working as a Microsoft Systems Administrator. Through a series of bungled management decisions, have found myself responsible for a Windows Server 2003 Active Directory network, that I know nothing about (the person who was sent for training was: not the Microsoft point person, as I was; and left the company, soon after the domain upgrade).
Your a Microsoft Adminstrator but you know nothing of AD services. Your on Par with most MCSE/MSVP/PMS/MS whatever certificate holding persons. Your fine, it's just that most of what you need to know is buried in Microsofts SDK documentation.
It doesn't look as though training will be forthcoming, and I've just been moved from the lab, where I was training myself while simultaneously handling the domain. I've got the MCSA/MCSE Training Kit, but recently I've found numerous errors, so many that I was sent a free Press Kit book, for submitting all of the errors I had found. Between management's reluctance to shell out for training, and being moved from the lab, I'm getting the distinct sense that training is something I'm expected to take care of, on my own time. Is this the de-facto standard within IT, and for all jobs within IT?
Is it your career or mangements career? Who trained Bill Gates or Wozniak? Its up to you to figure stuff out. If your into computers why should you care about the platform? Your next job could be Windows/AIX/AS400/Linux whatever. Always be ready for the next career jump.
If so, how do you Slashdot readers keep up with your continuing education, while still maintaining a personal life? Is it naive to try to leave my work at work?"
"I'm especially interested in hearing from the Slashdot readers of the female persuasion, as I have a husband, a dog, and a household to keep up with (no kids by choice, but I wouldn't have the time to take care of them, even if I wanted to).
I'm male. I have a wife and three kids, one dog and one cat and a habitat they all call home. Yes I work overtime most/sometimes. We do family things on the weekends. I'm currently learning OCAML in my private time (I get up early on weekends, have coffee and learn something new). Whats your problem?
I also have the added responsibility of being the primary breadwinner. My free time is valuable in that it allows me to take care of that which I can't during the day (grocery shopping, dog responsibilities, cleaning, etc), and decompress/de-stress in order to prepare for the next day's work. I like tinkering with computers and learning new stuff, but I fear that if I'm expected train myself, outside of work, I may need to consider a different career.
You may need a new significant other if he/she is not willing to share (along with his/hers) in the responsibilties of your lifes vision quest. I have time to play network games with my kids, satisfy my wife, work (+- 50 hours), play with my dog, and clean house when my wife is too busy.
Without trying to sound mean, whats your problem? Is everything supposed to be given to you?
I like computers, its a life choice for me. Maybe you don't. My advice? Use common sense and choose your own path.
Enjoy,
It's just the normal noises in here.
I grew up under communist policies, and then moved here...
In the last 15 to 20 years I've seen the following VERY disturbing trend here in the USA.
People here do not leave their work at work. We work EXCESSIVE hours and are expected to kill ourselves, damage our health and wound our minds to "be more productive" or "increase productivity". (Ever since I left IT, I sleep more, I have more restful sleep, and I'm not at the edge of becoming homicidal.)
In Europe, even the eastern side, people left their work at work. I recall my mother telling me stories when I started hating the working world I encountered here. "Yep, I remember how we used to have it back home, it wasn't as bad as it seemed, now that I think about it. At least we had assured work, nobody got laid off, everyone had assured (and delivered, without need for lawsuits) pensions and retirement, and when they walked out the door at the end of the day, and off the premises, the coat of "labor" wore off, and it was time to enjoy life.
(Nevermind that she left for work at 0700, came back around 1600 in the afternoon, that would be, 4 o'clock for those who cannot read 24 hr clocks.)
I don't know, but now that I look back at it, the commies weren't nearly as abusive in the work place (corruption was rampant, but at LEAST one could actually get ahead based on their skills, if those skills were formidable, here, its very hard because your healthcare is assured by massive expenses, and the healthcare is rarely there when needed, because most people do not want to "get into expenses", I should know, I've been there... or perhaps "they can't find the time" (I've spent weeks trying to plot a day off to go get a filling for a tooth...)
~D
PS - I'm not praising communism, but I am saying that there are some merits to limiting the amount of power CEO's and CoB's have. Perhaps even making them "the people"... it wouldn't hurt to make those dirty bastards have to EARN a living. They bleed the same as we do, perhaps they should put something back into society before they see another dime.
" What luck for rulers that men do not think" - Adolf Hitler
...work finishes YOU.
Czech language for absolute beginners
This will be revisited when YOU are on the other end of the blade :)
:) but that doesn't mean I don't look out for my fellow man, which, I believe, is what makes me a better citizen than you. I don't help others only when it gives me a tax break.
Remember your words when you've spent 40k and 5 years of college learning a subject which recently became the target of massive outsourcing and layoffs.
I look forward to seeing if you make it past that, I have
~D
" What luck for rulers that men do not think" - Adolf Hitler
With that competitive threat removed, capitalism can be as nasty as it wants to be. Because it has monopoly power now.
If she said the same to her employer/manager I am not suprised she didn't get training.
Training is expensive. Not just the training costs themselves but also because it usually removes the person from work.
Now who would you choose for training? Female A: claims she has a life outside of work, probably going to have a baby anytime now or Male B: Work is his life, can't have babies.
Gee, that is a thoughie. Oh the baby argument is sexist but I am telling you what it is like in the real world. One woman in a company of thousands pulls the being absent for years trick and every woman in the company and every woman in companies where the male managers know a guy in another company where it happened will be tainted with the brush of being unreliable.
Common perception is that women see work as something to do until they get kids. You put them in a position where they are critical and they will just disappear for months. True? Sorta, while I never met any "highlevel" females who did this it sure can mess up a company when the "lowlevel" secretary decides that she has had it and is going to take care of her own baby and no a bunch of middle aged babies. Offcourse the fact that this female was underpaid, undervalued is never mentioned. Just maternity leave is risky. Every male knows this. Sorry.
Then stating also that you value your private life is not a good thing. I am male and even I can't get away with that one. Companies investing thousands of dollars in a person want to be sure they get a willing slave in return. Doesn't matter if that person is going to leave right after completing the training what matters is perception.
And finally the biggest killer in getting training? Just being to damn valuable. I actually been told I couldn't get trained because they couldn't get me the time off needed from projects. So the guys who were "unemployed" got the the training while the guy who was earning the salaries by being outsourced had to buy his own books. Oh and ended up having to be the teacher to the guys just having received a 20.000 guilder training. Grrrr.
Whenever an employer starts talking about training your bullshit meter should spring into the red. I have had several "offers" and it never works out. In the rare occasions where it actually reaches a "planned" stage there is always some project that I am suddenly needed on because the guy that was on it and received lots and lots of training can't hack it. Or left for greener pastures with his shiny new diploma.
Those who can, do. Those who can't get trained and leave the company.
As for the whole butter trap, can you blame men for trying it? Call us sexist pigs if you want, just also remember to call us master and serve us. Resistance is futile. We are male, you will serve us.
If you think it is wrong, just realise that no matter how fucked up men are, women are worse. Just examine yourselve (if your female) what you want in a male partner and then check how many of your wishes contradict themselves. Strong, yet caring. Able to express his emotions but not a cry baby. And the biggest one, "he musn't mind me earning more then him" vs "he better earn a good income". No women respects a man with a low paycheck. The only way for a woman to get the man she wants is to have a harem or someone with a split personality.
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You may solo them, I prefer them in a group.