Overwhelming Bureaucracy in the IT Department?

Nedry57 asks: "I am in the somewhat unique position of being a technology worker, who lives outside of the IT department in my company (a very large organization in the US). By far, the biggest challenge I face is getting anything done due to the bureaucracy that exists, within IT. There are certain tasks (i.e. anything that happens in the data centers) that I don't have the access to do. Even a simple task, like installing more memory in a non-production server, can take nine months and massive mountains of paperwork (no exaggeration), thus costing many times more than it should. The lack of agility is maddening, because I know we are missing significant business opportunities. My management is extremely supportive and despite our excellent track record of success in creating robust/secure applications--our work has passed audit numerous times with flying colors--we get no support from IT. Even senior management can't break through the barrier. I am very interested in hearing the experiences Slashdot readers have had in similar situations." How do you get your technology work done, when your IT department is more hindrance than help?

Comments

Bullshit

[pinkythecat]

"I know we are missing significant business opportunities."

Really, how?

That nine month memory install causea a "significant: loss? Either you work for children or you are a child.

Re:previously, on slashdot (october 1, 2005)

[PCM2]

Get a job, Null.

Re:IT

[Billly Gates]

Then hopefully the new IT department in India will share the language. Not to sound like a prick but if it takes 9 months to get a freaking ram module then its a waste of time to deal with.

Being friendly with incompentance can work in certain situations if performance can improve. Mostly its they are incompentant and you just replace.