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Designing a MMORPG Feedback System

Gamasutra is running one of their highly enjoyable 'soapbox' pieces, looking at possible ways you could implement a feedback or ranking system for Massively Multiplayer Online Game players. From the article: "When playing an MMORPG, I should be able to give a positive, neutral, or negative rating to anyone who has been in my group for more than thirty minutes. Negative ratings could be characterized via a multiple-choice list of common gripes (i.e. 'loot theft', 'abusive language', etc) -- a feature now built into the Xbox Live feedback system. However, it isn't clear that a good feedback system requires this level of depth; there's an argument to be made for simplifying the process as much as possible."

2 of 86 comments (clear)

  1. Sliding Scale by biocute · · Score: 3, Interesting

    Just a Slashdot-style moderation system, where a player can be modded up and down (one vote per person, which can be up/neutral/down) according to that player's action.

    These mods will "expire" after a couple of days so that players can start a new leaf.

  2. Violation specific feedback by Otonotachibana · · Score: 3, Interesting

    One of my gripes with WoW is the inability to quickly flag someone as a gold-seller, user of inappropriate language (sexist, homophobic, racist, etc.), exploiters, etc.

    Too often will I receive a whisper from a character trying have me visit a gold for $ site. I will report them but the process is not stream-lined, it takes a few minutes. If multiple people could quickly flag this character as a gold-seller then blizzard reps would be able to investigate and perma-ban the most abusive accounts.