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Tech Support to the Stars

Posted by ScuttleMonkey on from the but-who-won dept.

Carl Bialik writes "The Wall Street Journal is reporting that Prince, Snoop Dogg, Ludacris, Bon Jovi, and U2 all have used technical support when on the road, when their Wi-Fi or Xbox or Sidekick needs servicing. The Journal takes a look at the lives of the essential, if overlooked, members of the entourage, the support tech. Joshua Kapellen, of Best Buy's Geek Squad, has been on the road with U2 since 2004. From the article: 'Last March, lead singer Bono needed his Xbox connected while the band rehearsed in Canada. Mr. Kapellen got a call. He hooked up the contraption and a few minutes later was playing videogames with Bono. "It was one of the coolest things that has ever happened to me," says Mr. Kapellen.'"

4 of 289 comments (clear)

  1. Can somebody please explain... by Anonymous Coward · · Score: 5, Insightful

    Why on earth anybody, anywhere, in the history of the world, would ever care enough about this to utter "mrh?", let alone write a news story about it?

    In other news: celebs are human!
    In other news: celebs take dumps!
    In other news: celebs eat food!
    In other news: celebs breath air!
    In other news: celebs use tech support!

  2. What is the story? by comp.sci · · Score: 5, Insightful

    I am sorry, but defining a few minutes with a celebrity as one of the best times in your life is just pathetic. Stop living off other peoples' lives. The tech support probably required more brains and talent than most celebrities have...
    Some celebrities do good things, but most "ordinary" people do way more useful things. When is the last time you described spending time with someone like a doctor or nurse as an amazing time? To me, they are way more important people than any celebrity.

  3. Stars are easy by joel8x · · Score: 5, Insightful

    I used to work at the studios for a major TV station in NYC and I'll tell you, the "talent" are easygoing and are easy to deal with. Its the over-eager assistants that will drive you insane. I believe that the people right under someone "important" (including people right under executives) make dealing with the "stars" a lot more headache-inducing than it needs to be.

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    Sound waves should be free!
  4. Misleading title? by mj_sklar · · Score: 5, Insightful

    Am I the only one who read the title to this article and though this would be about space and tech support? I was thoroughly dissapointed when it turned out to be just about Bono having to call someone to plug in an X-Box...

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    The wii is the revolution, comrade! ...use the fucking wiimote or I'll gut you like a fish!!!