Slashdot Mirror

← Back to Stories (view on slashdot.org)

A Look Inside Newegg

Posted by ScuttleMonkey on from the where-the-metal-meets-the-meat dept.

An anonymous reader writes "AnandTech has an interesting look inside Newegg's 180,000 square foot facility. Effectively, they followed the path of an order after it was soon placed online. AnandTech was able to get a tour of their facilities before, but this is the first time they allowed them to publish any photos."

2 of 327 comments (clear)

  1. Ok, but why can't they ship same day? by bwave · · Score: 0, Flamebait

    You'd thinking with that hardware and those warehouses they could ship items out in a timely fashion. As a last resort I have ordered several times from them, and you have no clue what day they will actually ship product. They drop ship alot of items, say from Ingram Micro or what have you, but don't even pick the closest warehouse. I can order from alot of other companies, for less money, and they ship out the same day I order. I know from what warehouse, I know what day it arrives. The $2.99 express fee is bogus. They use smoke and mirrors, make the whole process seem magical. Just ship the d*mn product! That's all we ask. Many times, even if an item is "in stock" it really isn't, I don't want to backorder an item, I can do that from a dozen different places, I'm ordering because I need the product! Don't even get me started on their lame search, unless you google the item, and search for the exact manufacturer part # forget about finding a decent result. Thank goodness I've never had to return a product, I can only imagine how much of a hassle that would be if it's this hard to buy a product.

  2. Advertorial suffering by Animats · · Score: 0, Flamebait
    Aargh. It seldom gets more annoying than this. First, it's a puff piece for a vendor. Second, it's on one of those stupid "review" sites with ads at top, bottom, left, and right, and a small amount of content per page. Third, the images are on a really slow server. Fourth, the description is by someone who isn't familiar with fulfilment operations, so they don't offer any insight into how this compares with competing operations.

    And it isn't even a very interesting fulfilment operation. It's a manual bin picking operation using conveyors, with computers telling the people what to do. This is relatively standard; nothing exciting here.

    Yes, they have a trash compactor for recycling cardboard. Like every big box-break operation in the developed world.