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A Look Inside Newegg
An anonymous reader writes "AnandTech has an interesting look inside Newegg's 180,000 square foot facility. Effectively, they followed the path of an order after it was soon placed online. AnandTech was able to get a tour of their facilities before, but this is the first time they allowed them to publish any photos."
shouldn't this be under the Special Advertising Section?
Do you even lift?
These aren't the 'roids you're looking for.
"Established in 2001, Newegg has quickly become a household name among AnandTech readers. They originally won the hearts of many readers by offering extremely competitive prices and keeping customer service a top priority. Since their humble beginnings the company has grown tremendously, with net sales in 2005 of approximately $1.3 billion, a 30% increase over the prior year. Newegg currently stocks over 60,000 different products and ships up to 25,000 orders per day, 98% of them within 24 hours."
Does this not scream advertisement to anybody else? While it is somewhat cool to see what happens once orders placed, this stinks of a "sponsored article"
Seriously "A pallet is a wooden or plastic platform that can be picked up using a forklift; palletized cargo is cargo placed on a pallet, which is how Newegg's inventory is shipped to them." is considered a story?
"Recently AnandTech got a chance to tour some of Microsoft's offices. Established in 1981, many AnandTech readers will be familiar with Microsoft for offering innovative products, pushing the envelope in the software industry, and their advantage over Linux products in terms of TCO."
Error 407 - No creative sig found
Typically their prices are not the best on pricewatch but they're close, and their service is great. Most places that are the absolute cheapest on pricewatch have shitty service, should you ever have to return anything. I got a case from Newegg that was dented and they just let me keep it.
Lots of people bitch about service, but when push comes to shove they'll forego service to save a few bucks and service oriented businesses will lose out to discounters. I see Newegg as a great compromise of good service at the best prices possible, and give them almost all of my hardware business as a result.
I think you'd find that looking up the resellerratings.com listing for most companies selling stuff at the very cheapest prices, they don't compare to newegg.
All that said, this article looks like a cheesy, paid-for fluff piece.
When Firefly premiered, I submitted a gushing story to Slashdot. (I had seen a bootleg of the pilot, and had been blow away by it; the actual series was rather less exciting.) There must have been 20 posts by people who were convinced that I was a sock puppet in the employ of Fox. None of them bothered to check my post history.
Sock puppets do exist. I've even been fooled by them. But in a consumer culture where people where company logos as a "personal statement", you shouldn't be suprised to see a little uncritical praise now and then.
As most of us have order computer hardware online, it isn't difficult to find a store that sucks. Newegg has been a gem among shady, poorly supported, and otherwise lacking stores. To see how this organization works and makes what they do happen is not only an interesting read as a customer of newegg but as a nerd who wants to know how they do this stuff!
I've been spending money at NewEgg for about two years, though I've been aware of them and lurked for a while before then. I've been quite happy with all of my purchases, and except for one instance on a DVD-R drive RMA (at 8 or 10 months old) the process for everything, including returns, has been pretty fast. Not all of my stuff ships same-day, but except in the most extreme circumstances, that's OK. Many of the things do ship same day, and living in Orange County, CA, the La Puente warehouse is next day by ground.
I've had great experiences with their customer service, I'm impressed by their prices overall. My only complaint is that shipping is sometimes a bit steep considering I'm less than 75 miles from their warehouse and I also have to pay California sales tax. Overall though, I still give them my business after 2 years. Not a bad deal.
But since its inception, what seperated Newegg from every other low-cost web retailer was the organization of their site. If you want to browse products, it's so freakin' easy pick a category/subcategory and narrow the choices down based on features you are looking for. I can't believe other sites haven't gotten this right yet (Mwave is okay).
For example, Buy.com has great prices for some items, especially when a heavy item qualifies for free shipping. But try browsing Buy.com's selection of 1GB DDR2 memory kits (2x512MB) or their selection of motherboards with socket 939, microATX form factor, nForce4 chipset, and 4 dimm slots. At Newegg, it's a snap.
The first time I browsed Newegg, the categorization of their inventory was as impressive to me as Yahoo's.
TO START
PRESS ANY KEY
Where's the 'ANY' key? I see Esk, Kitarl, and Pig-Up...
Once they have your info you're at their mercy
Call your credit card company and stop whining, douchebag.
I'll have to comment that if you really really needed the part like you said you did, then you should have been on it when you didn't get a confirm e-mail. Not having a tracking # you can check every five minutes reduces your fun factor x 10.
I second this, but just check the kind of trolls who jumped at the guy... for what?
The IQ level must be real low to have NewEgg fanbois... it's a freaking shop! and he did nothing but tell his anecdotal experience.
They are still there and still taking orders until 2AM for next-day shipment. At least most of the ones I remember.
What's changed is the shipping prices have gone up. With sites like Pricewatch etc., it is harder to subsidize the shipping cost by burying it in the cost of the product. Pricing is just too competitive these days. If anything, it's the opposite now, lots of places appear charge inflated shipping to subsidize the costs of the goods.
Back when you bought your Newton, these catalog places were selling things at or close to list price. They could easily afford a $3 shipping gimmick.