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Outsourcing Evolving

Shree writes "An article at NYTimes suggests that the outsourcing mantra is shifting to reasons of hiring global talent, tapping new potential minds and amassing top global human resources. Its not just software companies trying to save a buck by outsourcing; now its about Berkely trying to hookup with Tsinghua University and institutes in India, and companies like IBM and Microsoft looking to setup R&D labs in Asia."

20 of 270 comments (clear)

  1. And people wonder why. by massivefoot · · Score: 5, Insightful

    If nothing else, this should serve as a short, sharp shock to Western governments. Why are we having to outsource these kinds of technical jobs? Most people don't quite seem to appreciate the crisis that the UK is going through in maths, science and engineering. I'm guessing the situation is similar abroad?

    1. Re:And people wonder why. by massivefoot · · Score: 4, Interesting

      Is that the entire reason? My aunt works in chemical engineering, and they regularly outsource their mathematical modelling to Polish universities. It would be cheaper to employ people to do it, but they don't for the simple reason that you can't get the mathematicians/physicists in the UK.

    2. Re:And people wonder why. by luvirini · · Score: 3, Insightful
      Yet in most cases I have found the people who the job is outsourced to, to be quite "one track". In most cases for a actual development or similar job you need a broad understanding of things.

      Most people coming out of university programs in countries like India are actually trained in a very narrow part of the subject. This is fine for a actual "techie" that does a very narrow job, but anyone doind R&D or such needs more. (note that many people from "western universities suffer from the same, but there atleast you can find the other type fairly easy)

    3. Re:And people wonder why. by jcr · · Score: 3, Insightful

      health care as the fundamental human right that it is

      Health care is not a "fundamental human right". It is a service like any other service, your emotional proclaimations notwithstanding. You are no more entitled to health care at other people's expense, than you are entitled to force other people to feed, clothe, or shelter you.

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    4. Re:And people wonder why. by Fred_A · · Score: 5, Insightful

      Because of course mere survival is the purpose of one's existence. The fact that a century ago people have fought and sometimes died for the right of working for more than a mere pitance, for the right of not seing their chilren mangled by machines in factories, for the right to be able to afford a doctor, for the right to be able to rest every now and then may mean nothing to you. They must be spinning in their graves.

      In that case, you can feel free to go work in a US meat factory. It sounds like your dream environment. Workers are daily wounded or killed, they have no benefits whatsoever, they have the most basic of pays, the very idea of unions is ludicrous. It's the least protected work environment in the US with the least benefits. Maximizing shareholders value at its best.

      Nowadays if office or factory equipment is reasonably safe to use, doesn't irradiate you or chop your hand off at a whim, it's because of those damn workers that demanded too much. Don't you think safety goes against the bottom line ? In the short term it certainly does. And what matters nowadays except the short term ? People in Wall Street can't count beyond a couple months anyway.

      Sure, let's have a level playing field, leveled at the bottom. The chinese have factories with truncheons to motivate workers, fine, truncheons for everybody, we wouldn't want those poor western businesses to suffer now would we ?

      It's not as if anyone was paying the price except for the actual population of your country. Except of course for the happy few very top execs who will keep on enjoying their insane lifestyle.

      It's nice that suicidal sheep like you (still spitting "communist" like a good brainwashed 1950s TV watcher) are still alive and well. The abusive corporations still have sweet days ahead of them...

      In the mean time I'll stick to Europe where we're still trying to do something around it.

      --

      May contain traces of nut.
      Made from the freshest electrons.
    5. Re:And people wonder why. by nicklott · · Score: 3, Insightful
      Why does paying helthcare cost for their employees drive business away? The employees still have to pay their healthcare costs, so they either get a higher salary and pay it themselves or a lower one and let the business pay it. For an example of this in action just compare average european salaries with average US ones (Hint: American salaries are much higher). Only the most short sighted businesses cannot see this. Luckily the lawmakers aren't as short sighted as you, who clearly have never been in the position of of not being able to afford your health insurance because your tight-fisted employer only pays you minimum wage and makes you work a 60 hour week. Presumably "workers" in this sentence to you means "trailer park scum who milk the system for all its worth" or some other social group to which you do not belong? Can you not understand that your parents/neighbours/you are all "workers"? You're privileged to even be able to think about this stuff. Take your $100k pa, buy your ipod/mopar/hdtv, accept that you're going to have to pay some tax and shut the fuck up.

      Anyway, drive business away from where? America? Everything you're wearing right now and 95% of the computer you're looking at was made in china or SE asia by american owned megacorps. The business that can go away has already gone. The car dealer down the street isn't going anywere, the local kwikemart isn't going anywhere (unless walmart undercuts them out of business), people will still need to buy things and as long as that is the case businesses will survive and prosper.

      Why should business assume that it has a god given right to only take from society and not be expected to return something? You pay taxes to keep your neighbourhood clean and get your trash taken away, is it not reasonable to expect that a business should pay taxes to help maintain the neighbourhood that allows it to make a living? That $9bn profit that Mega Corp made last year was squeezed out of the pockets of the people in society. They only exist under the sufferance of that society; why should they not be expected to put some of that enormous amount of money back into the society?

      A business is part of society, not an isolated entity who's only action is to take money in return for goods or services. Not only is every employee of that company a part of that society with rights and responsibilities towards it, but the company itself is legally an individual with the same rights and responsibilities. It's unfortunate that many businesses don't see this and largely try to avoid their responsibilities while at the same time going to extremes to enforce and extend their rights.

      As a business owner myself I'm glad to see that I'm not the only who sees all of this. Under programs such as http://www.onepercentfortheplanet.org/ companies are voluntarily paying extra tax for the benefit of others. OK some are doing it for PR reasons, but most are doing it cos they genuinely feel that their government is not doing enough or they just want to contribute more. Hopefully as the old style business dinosaurs die out, the new breed will appear and take a more rounded view of the world.

    6. Re:And people wonder why. by symbolic · · Score: 3

      Cosco does that, for example, and they're company has been doing pretty well.

      Costco is run FAR better than Walmart. In fact, Costco is run far better than a lot of corporations. There is attention to the bottom line, but there is also a much more holistic approach to the business, where they see employees as valued resources, rather than industrial cogs. The other thing about Costco is that its CEO, Jim Sinegal, is a true leader. Not only does he actually take the time to deal face-to-face with the rank-and-file, he appears to be unaffected by the typical delusional thinking that characterize most CEOs with respect to reasonable compensation.

  2. whatever they say... by elynnia · · Score: 5, Insightful

    ...it's all about the money.

    1. Re:whatever they say... by antifoidulus · · Score: 3, Insightful

      I especially liked the quote:
      The American executives who are planning to send work abroad express concern about what they regard as an incipient erosion of scientific prowess in this country, pointing to the lagging math and science proficiency of American high school students and the reluctance of some college graduates to pursue careers in science and engineering.
      Imagine that, EXECUTIVES who are overpaid and underworked are criticizing the scientists who they force to work long hours for pay that while not exactly meager, comes nowhere near theirs. And of course, when things go wrong, it's always the workers' fault, NEVER EVER the saintly executives who were only looking out for our well being, and well, can you blame them if they want a couple of million for leading a company into failure, after all a guy's gotta eat....
      Too bad GM didn't take a line from Nissan and sack the top managers and replace them with someone from the outside. Would have taught a lesson to all the other CEOs who think they can just sack a company for all it's worth and jump ship with a golden parachute while pointing their fingers at the drowning workers and saying, "it's your fault!"
      Or maybe I'm just cynical :P

  3. We've been doing this for years by ishmaelflood · · Score: 4, Insightful

    In Australia we have always been short of technical talent. The company I work for has been trying to recruit 200 engineers for the last couple of years, fortunately the recent collapse of engineering in Europe and to a lesser extent the USA means we'll be filling those jobs pretty quickly.

    Personally I'm pretty annoyed that we can't recruit locally, but basically our graduate recruitment program cuts fairly deeply into the available pool of graduates (ie we recruit more thickies than I'd want to). The truth is, you have to be bright and motivated to do well in an engineering course, and when you leave, there are far more superficially attractive options than working for people like me.

  4. I've been thinking... by boomgopher · · Score: 5, Insightful

    Everyone tends to agree that Americans/Westerns have a hard time competing with outsourcing, due to the huge differences in labor costs between the first and third world. Fine.

    But what I'm beginning to see is that the real problem is the cost of housing in the West.

    Yes, everyone bitches about high gas prices, health costs, etc (which all seem tend to be trumpeted by politicians with alterior motives), but these won't bankrupt you. Housing can destroy you financially if you aren't careful.

    If housing was cheaper, I would be okay making a lot less than I do now. However, I'd personally be screwed if I made much less than $100K (rent is over $2000/month in my very plain, old neighborhood in California). I don't really spend much on anything else.

    I'm approaching middle-age, and this is the number-one factor that I face trying to safely raise a family. Frankly, health costs pale in comparison as to how much I have to pay even to rent a halfway safe home.

    I think the financial industry has pulled a fast one on us, and are milking average folks dry. The environmentalists don't help either, with their 'smart growth' policies (i.e. 'no growth').

    --
    Your hybrid is not saving the environment. Its purpose is to make you feel good about buying something.
    1. Re:I've been thinking... by antifoidulus · · Score: 5, Interesting

      EXACTLY! Mod this man up as much as you can.
      Younger Americans are really caught between a rock and a hard place now. Renting is one of the worst financial moves you can make(the others being credit cards and interest only adjustable rate mortgages). Even if your home doesn't increase in value you are still better off owning than renting, because every month instead of paying a landlord, you are paying a bit to a bank and the rest to yourself. And by the time you totally pay off your home, you don't have to pay a monthly fee to anyone(well, perhaps the government :P), saving you tons of money you can put to use in investments etc.
      The problem for people who got to the game too late to get a house cheap is that it's almost impossible for us to own homes. First and foremost you have the cost: Home prices AND rents have been spiraling ever higher, but wages have not. So while we are making money, what little we can save after paying outrageous rents hardly makes a dent in the downpayment we would have to pony up just to get a mortgage at a reasonable rate.
      The second of course is job security. Owning a house doesn't make any sense if you aren't going to be in the area more than 5 years, but how many of us here can say they have a job secured in their area for that long? If you sell it before is up, all the interest and fees would have made it hardly worthwhile....
      I see the US becoming more and more like places such as Italy and Japan where kids live with their parents till they are married, and maybe even a bit after that. When I was working in Japan, my co-worker was a 30-something graduate of the University of Tokyo making good money, but he still lived with his parents? Why? Because he could actually afford a decent lifestyle that way(such as owning a car!) As much as people like to make fun of nerds living in their parent's basement, if I wasn't in Germany right now and could find a job close to my mom's house, I would live in her basement for a while. It's getting harder and harder not to....

    2. Re:I've been thinking... by jcr · · Score: 4, Insightful

      Even if your home doesn't increase in value you are still better off owning than renting,

      This is not always the case.

      Housing prices don't only rise, they sometimes fall, and when you buy a house you are making a very highly-leveraged investment. If you buy a $400K house for $10K down and $2500/month, and the price falls to $380K, your equity is now negative $10K. Lose a job while you're in the hole, and you're screwed.

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
  5. Buh-bye by sanman2 · · Score: 3, Insightful

    Look, big business interests are tired of waiting for politicians and public to slog through the debate morass about education reform, privatization, vouchers, "no child left behind", blahblahblah.

    While Western politicians and activists babble about all that, big business is just going to cut to the chase and hire from whichever countries have actually managed to come up with educational systems that churn out needed skills, rather than waiting for this reform business to work itself out.

    So dear politicians and activists, please by all means continue to wrangle in endless debate over the issues, because meanwhile your societies are the ones who may be left behind wholesale, while the fluid business interests bypass you altogether.

  6. You know what I'm looking forward to by cyber-vandal · · Score: 3, Funny

    The outsourcing of economists' jobs. Suddenly we'll be hearing how it's a terrible thing and should be stopped.

  7. I could not say it any better. by cyberscan · · Score: 3, Interesting

    There are plenty of qualified people to fill the jobs that these executives want to export. I have met many qualified applicants for many jobs that were simply overlooked because a different word was used on a resume, or there weren't enough letters in a specific title or some other stupid bullshit reason. I also know that there are many other places where one can aquire a quality education without having to spend time in a classroom. I know a lot of stuff, and most of this stuff was learned from nights spent reading books, doing the excercises and from doing experiments.

    Yes, I went to college, and yes, I graduated. However, I have no formal education whatsover in the I.T. industry. The field in which I got my degree was made obsolete by all of the "Free Trade" Agreements. Even though I have no formal education in I.T., I do write code for a living and have taught college graduates in the I.T. field many things. I have also fixed the mistakes of many college graduates and yet, it is the college graduates in the field who get the credit as well as the money for the work I have done. I do not resent college graduates nor do I believe that their knowlege is necessarily any less than mine. I have worked with many smart people who have graduated college and was impressed with the knowlege and skills. However, I have worked with many just as smart people who have learned their profession on their own.

    I am 38 years old, and I can definitely see why high school graduates may have second thoughts about attending college. If I had to depend on student loans in order to make it through college, I would not go. There are many people who are finding themselves to be outsourced before they have paid back even half of their student loans!!! In the Police States of Amerika, we have governments that work against small businesses as well as employees. We need to quit voting for Democrats and Republicans (in America). Both are EQUALLY GUILTY for the decline America is currently experiencing. People in other nations should also discard candidate in the top known political parties in their respectiver nations. The top parties in each nation usually have their campaigns financed in one way or another by the top money. Top money is what these lawmakers end up working for. It is time to change that, one way or ANOTHER!!!!

    My message to Phillipeanos and Indians is that I do not doubt your capabilities or your smarts, or your willingnes to work. There are good, bad, ugly, pretty, smart, and stupid people in every country in every part of the world. From the media such as newspapers, TV news outlets and other places, you have most likely heard that most Americans are stupid, lazy, do not care about a thing, and live lives of luxury. This could be further from the truth! Most of my fellow Americans work two jobs just to make ends meet. Right now Indians and Phillipeanos may be experiencing an economic boom, but I guarantee that the outsourcing of your jobs is coming within the next few years. When the multinational cartels find other smart people that they can exploit for a cheaper price, then that is what they will do. You and your families be damned as far as they are concerned. The executives will then claim that they cannot find "qualified" people in India or the Phillipeans and are "foced" to look elsewhere. This is what happens when what is called "money" has it value arbitrarily set. When small time money printers print money, it is called "counterfeiting." When governments or Federal Reserve banks do it, it is called "Monitary Policy." The paper based currencies of most nations are backed by nothing, so the real value of this currency is almost nil. Talk about the blind faith of the religionists around the world. There is more blind faith being demonstrated on payday than any other day of the week.

  8. Blasting the Indians by HampiRocks · · Score: 4, Insightful

    Slashdot at its weekend best.

    Let the slashdot readers go back to blasting the Indians and the asians. How pathetic and incompetent they are, if it was not about the prize they would not get anything to do, we are so great they are so bad, blah blah blah .....

  9. why-macro economic efficiency. by greg715 · · Score: 3, Insightful

    The real reason for outsourcing is macro economic efficiency. In true free trade its the last denominator that companies can do nothing about internally as its an external factor.

    Like it or not its the reason why china should not float their currency and the reason why countries like Singapore have managed to survive in a very competitive technical sector. In countries Like the US,UK and Australia you may pay an engineer more but the engineers themselves don't benefit due to the high living cost. The high living cost is attributed to the high proportion of non-productive sectors in an economy compared to productive sectors. Productive sectors would include the likes of Engineering,manufacturing, mining,agriculture while non productive sectors are largely the finance sector and bureaucratic sectors. In essence productive sectors support the non productive sectors(eg you cant eat money if there are no farms).

    I will give you an example of what has happened in Australia recently. In the last 10 years the cost of house ownership(and thus rent) has gone up hugely. Incomes have gone up to match, but once the cost of paying for a house is taken into consideration, what is left over in the income has not gone up, often down. Take two people bidding for a house. In order to get the desired house each bidder goes to the bank to secure the loan. Thus due to bidding competition each will try to obtain the highest possible loan possible but from the same bank. Thus the bank increases the price of housing by giving larger loans and increases its profits due to interest on the loans. In the end the productive sectors of the economy must provide high pay jobs to support the high value loan to provide the bank with a profit.

    So why should a company pay for bank/financial sector profits when in a country with a lower cost of living they could pay the same amount and the engineer would benefit much more as they would actually retain the wealth. Otherwise if the company does pay the engineer less the engineer would still attain an equivalent living as one on a much higher income in a high living cost country.

    Take a country like Singapore for example. Here the government heavily controls housing. Singapore doesn't have much choice if you look at the population density however they have benefited greatly due to maintaining a low living cost. Essentially the government here controls 90% of the housing as government housing. In order to get his housing you get a government loan which is not designed to make the government profit. They call it subsided housing, but its not really subsided. The prices of houses cover the construction cost, they just don't provide profits to the financial sector through high interest loans that artificially inflate house prices through competitive bidding.

    The result is you can hire an engineer for a lot less in Singapore than you can in the US and the engineer still has an equivalent life.

    The second example is China. As a developing country china has a very low cost of living. In much of the country no one expects to gain a high level of profit from housing. As a result in these areas you can set up a manufacturing company and by default be competitive due to low living costs. Should the Chinese government float their currency, from the point of view of foreign-non Chinese currency, the cost of living will rise dramatically. Through this rise, locals would suffer from an increase in relative living cost due to the lost competitiveness. They only institutions set to gain are the financial ones as they will make massive profits of the rise in the Chinese currency. That profit has to come from somewhere and thats the productive sectors of the world economy. i.e. engineering.

    Thus when you see outsourcing, don't blame the engineering companies- they are in a loose loose scenario. If they don't, they loose due to foreign competition, if they do they will fail due to a faltering local economy.

    Blame the non productive financial

  10. Re:24 hour development by sbrown123 · · Score: 3, Insightful

    India is a nice place for such companies because they can be coding while you are sleeping.

    Wow! What a huge advantage! I mean, since ALL Americans HAVE to go to sleep between 6 PM to 6 AM this rules! Seriously, theres this thing called "shifts" that can do the same thing. And if you ever had to deal with India in software outsourcing you would know the horrors of working 12 hour days so you can reach one of the sleeping bastards by phone for a phone conference.

    Result: Projects get finished in about half the time.

    Not true. Anyone who has done software projects knows that they are usually given unrealistic schedules and changing requirements (scope creep). I once, to great humor, watched a local project with serious issues go overseas. The outsourcing company supposedly threw swarms of software engineers at it and were still unable to complete the project. No matter how many people you have its impossible to reach a goal if the goal is undefined.

    Besides, there is also the financial benefits of cheap labour that outsourcing brings.

    Trye. Cheap labor means company makes more profit and the stock goes up. Executives, who usually recieve stock in the company as "rewards", make more money. This means executive can buy fancier boats, cars, and houses. A win-win situation for them.

    Some might say that outsourcing isn't nice to those working at home base

    Everyone around is effected by outsourcing, not just software engineers. You see home based software engineers pay taxes, eat at restuarants, buy items from stores or the internet, etc. etc. That money goes in to the community which in turn pays for other peoples living and general area welfare (like fixing roads with tax money). Now to be honest, software engineers are not that numerious to make a serious dent. But India, and China for that matter, are moving to outsourcing other types of jobs. Indians generally target the higher paying jobs. Go to a hospital in a larger city and figure out how many doctors on call don't hail from the U.S. Theres not a shortage of doctors, its just that hospitals are businesses too and cheap labor makes the executives happy. The complaint that there is this "shortage of talented labor" by companies can be correctly translated as "shortage of cheap labor with sufficient degrees".

  11. Re:How to tell whether you're outsourcing by bushidocoder · · Score: 4, Insightful
    I don't buy that argument at all. A senior engineer at a CS firm in Omaha Nebraska is probably making less money than a mid-level engineer in San Francisco. The flat dollar amount of salaries are determined by the cost of living in that area - it costs more to live in SF or NYC than it does to live in the midwest. As such, the cost of doing business there is substantially higher.

    The same applies to international workers. The question to ask is "What is the buying power of the salary provided". If a senior level engineer in India is making the same salary as a junior level engineer in the US, you might think they're getting paid less. From a payroll perspective they are. But the buying power of that quantity of money in India is substantially greater - in fact, the overall quality of living for someone collecting 65k per year in India is going to be much higher than someone collecting twice that in the US.

    Outsourcing shouldn't be defined based on salary. Whether or not a job is outsourced should be defined on this simple question - Is the job in the other country a new job, or was it a position that previously existed elsewhere that was relocated without the prior occupant? In other words, did someone in the US lose their jobs so that jobs in India could open? If not, then its simply global expansion. Take for instance Microsoft - Microsoft has been hiring like crazy in India, China and Ireland. No one in the US is losing their job for these positions though, so no job is being outsourced. An international company is simply growing in international locations. IBM on the other hand laid off a substantial number of engineers in the US, and hired a large number of Indian programmers to fill the positions priorly held by Americans. Those jobs were outsourced.