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Small-Town Open Source Adoption

An anonymous reader writes "ZDNet has a piece on the adoption of open source software by Steamboat Springs, CO. The small resort town has integrated OSS into all aspects of productivity and e-governance. Kent Morrison, the IS Manager for the town, discusses what made them switch and how it has gone." From the article: "What about Linux on the desktop--is this an option for your organization? Morrison: We've discussed it. With Linux's ability to emulate Windows improving every year, we see that as a possibility. We would build a Linux image for the majority of users, but for the 20 percent of users that run Windows-only applications we would keep them on the same platform. We would try to make a Linux desktop look like our Windows environment (the organization currently runs Windows 2000 but will start rolling out XP this year) as we don't want to retrain our users. We don't have a time frame for installing Linux yet, though."

10 of 134 comments (clear)

  1. Asking for trouble... by Anonymous Coward · · Score: 5, Insightful
    if it hadn't been for a major power outage, it would have been running for three years without a reboot
    What is the deal with people and uptime. Reboot the damn machine every once and a while and let the kernel patches take effect. You're going to have a much greater down time if someone exploits your 3 year old kernel. There is nothing wrong with a short, planned downtime, especially if you have a redundant server to maintain basic functionality.
  2. Small town makes it easier by reldruH · · Score: 3, Insightful

    Steamboat Springs, CO may be having a great time moving to Linux, but it helps a lot that it's such a small community. The logistic problems are nowhere near the level they would be if a major metropolis tried to move all their systems to Linux. I think it's a great move, but there's a reason it's happening in a small town in Colorado rather than one of the cities with a high concentration of technology companies.

    --
    I've always pictured the color of OS zealotry as a sort of bright flamingo pinkish hue
  3. Re:Not trying hard enough... by mordors9 · · Score: 3, Insightful

    And I especially hate the attitude that we can use Linux, if we can make it look and act just like Windows. Unless everyone working there is a dim bulb, I think they can handle something other than the Start Menu....

  4. Re:Not trying hard enough... by brunes69 · · Score: 5, Insightful

    That's easy to say when you are not responsible for the re-training for a 10,000 person workforce, many of whom know nothing about computers aside from their specific application they trained on when they were hired.

  5. Scam by lucm · · Score: 5, Insightful

    Microsoft Fishing for dummies:

    1) Install a few Linux file servers (without disturbing your Windows 2000 domain)
    2) Talk to the press about plans of moving from Exchange to "open source" software. Mention possible plans of using Linux on desktops.
    3) Let the Linux community talk about "another Munich"
    4) Wait for the Microsoft call and cut a good deal for the already planned XP rollout

    Being a textbook Red Hat customer could also come in handy, in case Microsoft does not bite.

    --
    lucm, indeed.
  6. info sharing by YrWrstNtmr · · Score: 3, Insightful
    Let us hope that Steamboat Springs will share some of their experiences and applications with other cities, as the CIO for Newport News, VA suggested 2 years ago.

    A SourceForge repository for municipal applications would be great.

  7. This is so obvious, why isn't everyone doing it? by mgh02114 · · Score: 3, Insightful

    the organization currently runs Windows 2000 but will start rolling out XP this year

    Hmmmm. We're about to start rolling out Windows XP? That means we need to start price negotiations with Microsoft. Hey! Lets call a reporter and tell them that we are THINKING about switching to Linux. That will undoubtedly get us a better price for our Windows licenses, since Microsoft would love to have the follow up story be "Steamboat Springs chooses Windows after all."

    You are almost neglegent as the CIO of a prominent organization/government entity if you don't do the obligitory "I'm thinking of Linux" story before you negotiate for Windows licenses.

  8. Re:Not trying hard enough... by galenoftheshadows · · Score: 3, Insightful

    Look, dopes.

    Just because you two can sit in some air conditioned room and have as many systems as you like, doesn't mean that we all have that luxury...

    I own an IT Consulting business, and manufacture IP PBX systems on the side, and I'd like to explain something to you.

    1. Try selling a Linux based server to someone. Peole are creatures of habit, they don't like (and in some cases hate) change. Even if Linux "looks like" Windows, they'll know. I've got a customer now that I finally (after a year and a half) coaxed into purchasing their first Linux system. I get calls all the time because their IT guy is a Windows Mook, and wants to know what to do with this, or what to do with that, or what can this little program do? It's a headache. The minute the software he's looking for comes out on Windows, I'm switching his 20 questions a$$ back!
    2. I have 3 crusty old telecomm techs that couldn't find their butts with two hands, a flashlight and a 1:1 scale map. They have Windows PCs at home. Now lets ponder a couple things here, I run my boxen straight CLI, no X, and a simple Webmin interface. How much fun do you think it is for me to walk them through anything to do with the CLI? Which has to be done semi-often since we have a lot of customers. I've been lucky enough to grow up with the availability of Linux most of my adult life, I understand Linux, and before that, I still preferred to have some sort of a semblant CLI. The two other owners? Never in their lives had they even seen a command prompt before meeting me. It's taken me 6 years to break them of old "Windows" habits.
    3. Linux cannot handle "anything you can throw at it." I happen to have purchased a laptop for working on routers, switching equipment, packeteers and so on for one of our international clients, and guess what, I tried Linux on it. It lasted 2 minutes until I grabbed for my XP Pro CD. The wireless card was totally useless to me in Linux. Why, you ask? Because the only support for it was an NDISWrapper. I can't use that. Our international client requires me to use Netstumbler (or equivalent) software to trace wireless networks at the nice hotels you visit. The problem here is that there is no Linux wireless sniffing software available to me that works with an NDISWrapper driven card. Why again, you ask? Because the NDISWrapper drivers don't support any of the low level commands that are needed by wireless sniffing tools.
    4. I own 6 Linux boxen, 2 Sparcs(Yes, yes, of course I'm not count the Solaris as Linux), an Alpha, and a Lucent Springtide IP 7000 at home. I also have an OSX G5, and two Windows PC machines (The aformentioned laptop is one) for good reason. Linux simply won't run the applicaitons that I need in order for my business to function, and there is no ADEQUATE Linux equivalent (Yet.) But I remain hopeful that some day, yes, I will be able to do away entirely with Windows.

    All in all, you jokers are simply acting like irrational two year olds. Some people simply don't want to use something other than Windows. It's what they know. Hell, it's what they LIKE. And a systems administrator has to take that into account. It's not that Linux can simply LOOK and ACT similar to Windows that is the decision maker for this guy. He's got to make sure it acts EXACTLY like Windows, or he takes the heat. I count my lucky stars every time one of our customers with a Linux box calls and doesn't tell me that it's crapped itself. I thank my lucky stars that we have a sub 20 minute recovery plan for any Linux system we sell. Because without it, I'd go Quake III some days...

  9. Re:Read The Synopsis! by Saeed+al-Sahaf · · Score: 3, Insightful
    Just because your little sister is your Linux brainchild, doesn't mean that ANYONE should be forced to use something they're not comfortable with.

    If learning to clicky on an icon on a Linux desktop instead of a Windows desktop is an issue, than Steamboat Springs has a lot more problems than just their IT structure. And, if part or their job is learning a new application (based on Linux), than YES, they be forced to use it, or find another job.

    Face it, before Windows, people in business and government used ALL SORTS of funky non-GUI hard to use applications, and many still do. What's the big deal about moving to a Linux based desktop? Seriously, people that can't understand RedHat Enterprise WS4 desktop or whatever the latest SuSE offering is, shouldn't be touching computers. This is ***VERY*** simple stuff.

    --
    "Who are in control, they are not in control of anything - they don't even control themselves!" - Glen Beck
  10. Re:Not trying hard enough... by killjoe · · Score: 3, Insightful

    So let me get this straight. Obviously your clients employ some of the dumbest people on the planet. So stupendously stupid that they can't even figure out how to use their fucking phones. And yet these people happily use windows wihtou ever calling you for support? They are never confused by windows? They never need retrainign when windows goes from 2k to XP to vista?

    I call bullshit. I bet those retards working there are constantly getting confused by windows and it's cryptic error messages and mysterious slowdowns, lockups, locked files, re-arranging icons, ever changing taskbars etc.

    Lets face it this company is hiring people who are too stupid to understand that a flashing light on a phone means there is a message waiting. They are going to need constant attention from you no matter what you install.

    --
    evil is as evil does