TiVo to Drop Lifetime Service Plan

Thomas Hawk writes "TiVo held their most recent analyst conference call today and on the call announced that they will be dropping their lifetime subscription option as well as offering three new monthly no upfront fee TiVo plans combining their box and service for one year, two year and three year commitments. Additionally they announced that their highly anticipated Series 3 HDTV standalone model with CableCARD support will not be available until after "mid year," a new retail partnership with Radio Shack and the fact that the company is in solid discussions with other cable operators for deals similar to their previously announced Comcast initiative."

Comments

Is Tivo still relevant?

[Ritz_Just_Ritz]

Now that they're cutting back on services and making it more difficult to avoid commercials, surely there must be a better service out there...

Is there?

Re:Is Tivo still relevant?

[Anonymous Coward]

MythTV, buddy - completely free and far too difficult for years now!

Re:Is Tivo still relevant?

[jtdennis]

How exactly are they making it more difficult to avoid commercials? I still fast forward through them just like before. The only change I've noticed is more commercials support Tivo's "press thumbs up for more info" thing if you do watch them.

Re:Is Tivo still relevant?

[Sethb]

There are two REALLY big blunders that TiVo is making with this new pricing model:

1. The box is only warrantied for 1 year, but you can be under contract for up to 3! If the box dies on you 13 months into your contract, you're stuck either paying for 23 more months of service on a box you can't use, or paying TiVo a fee to swap your box for a refurbished model and move your service to it.

2. Hidden away in the fine print (but mentioned at the TiVoCommunity.com forums) is that the monthly fee you're paying doesn't automatically go down to the $12.95/month "service-only" option once your contract period is up. You have to call TiVo and request that it be lowered to save yourself the extra monthly fee, which is buying you NOTHING, not even warranty coverage. It's a win-win for them, no one had to do the new coding in their billing system, and they get to take advantage of everyone too busy to note exactly what month they purchased their TiVo in.

I've been a huge TiVo fanboy, I've owned 6 boxes since 2000, and have referred enough friends and family to TiVo to earn a 140 hour box, a Nikon digicam, and an iPod Shuffle, but I think my love affair may be coming to an end over this. I'm already suffering through using a Motorola HD DVR on my HDTV, and was planning on getting the HD TiVo later this year when it was introduced, but now I'm sorely tempted to get a Microsoft Media Center box instead, as it'll work with my Xbox 360...

At a minimum, TiVo really needs to warranty the box for as long as the contract is in effect, and swap it out for NO CHARGE when one breaks, they also need to automatically revert the charge to the "service-only" option after the contract has expired.

Fortunately, TiVo breakdowns are pretty rare, but they do happen. I lost a hard drive in my Toshiba DVD/TiVo box after it was only 5 months old, and I lost a modem in my 20 Hour Series 1 box in 2001. The Toshiba was replaced under warranty, and I hacked in an ethernet card to repair the Series 1 box.

I used to easily defend TiVo's monthly fee by pointing out that not only did they have to pay for guide data, but they had to pay for ISP service for the boxes to dial in nighly to retrieve guide data. Now that most of the people I know have their TiVos hooked to their home network, it's a lot harder to defend...

Re:Is Tivo still relevant?

[eraser.cpp]

I would have agreed with the difficult part 3 days ago, but then I watched my buddy set one up from scratch in only a few hours. And that was on cheap, dated hardware. It works well and looks beautiful, here is the guide he used.

Re:MythTV

[Andy Social]

A MythTV box will cost more than a TiVo, based on their new three-year plan. It will work on your television, not just your computer - the MythTV software is intended to be used on a standalone computer that is dedicated to DVR functions.

The benefit over TiVo for most users is that MythTV doesn't lock you into someone else's content control system. The stories about abuses from the makers of the devices or from the studios, abetted by the makers, are not hard to find. As Cory Doctorow says, nobody woke up this morning wanting their DVR to do less than it did yesterday. Yet, that's exactly what you are agreeing to allow when you buy a TiVo or use a Windows Media PC - someone else has more rights on your machine than you do.

Now, outside the DRM realm, another important issue that makes MythTV attractive is expandability. Yes, TiVo is hackable, but it's not meant to be hackable easily. My particular MythTV box has two tuners, and room for at least two more (I could actually have eight if I went with dual-tuner cards). TiVo has one tuner. A settop DVR from a cable or satellite company usually has two tuners, but you can't add more.

And if you're reading Slashdot, you're probably willing to play with your toys anyway, right? MythTV is fun. :-)

So not a big deal...

[AudioEfex]

SO what? Only a tiny percentage of customers ever used lifetime anyway. Buying a lifetime today would be silly anyway, as the lifetime fee is the same as about three years paying monthly - that's a long time to recop an investment in a consumer electronics product at this juncture in TV history.

TiVo is actually very smart to offer the new "no money down" plans - that's the #1 complaint I hear from people as to why they don't buy a TiVo; many people do not like buying a product and THEN paying a monthly fee. Conversely, most people thought the idea of paying an additional $300 for something, even if it meant no monthly fees ever, was ridiculous as well - they just couldn't wrap their heads around it.

TiVo does exactly what I need it to do, which is why I have one. PC-based soloutions are at best clunky, and I have an elegant little box in my living room that does it all for me. I transfer shows back and forth from my TiVo to my PC when I want to archive them, and burn them to DVD when I wish.

The biggest complaint about SD TiVo's is that you can't record two programs at once; that's why many people have two TiVo's. Personally, I live very well with that limitation - there is only so much TV one can watch in a day, week, or lifetime and having to make some choices keeps me from getting OD'd on too much unlimited choice. Sure, choice is almost 100% better in any instance, but here I actually like that I personally have to make a choice between some programs (and the DVD recorder is always there if I really, really have a conflict).

DVR's so completely change how you think about your time, especially in relation to TV (obviously) - but I've used some of the "other" ones and nothing does it for me like a TiVo. Simple, elegant, and it does everything I want. I'm also a monthly subscriber, like the vast majority of TiVo owners, so the removal of the program isn't even going to be a blip on most of our radars.

Re:MythTV

[Paul Carver]

I wish I could get my MythTV box fully functional. I've spent far more on it over the years than I have on my Tivo and it still doesn't measure up. It can do more "stuff" but it does it in a much less polished way. In this latest attempt, the IR receiver on my PVR350 doesn't work, though it did work in a previous incarnation.

The core MythTV documentation is severely lacking. There are lots of good tutorials out there, but since every tutorial focuses on a specific set of hardware you can waste a lot of time if you have slightly different hardware than the tutorial.

Anybody know how to keep my MythTV box from locking up when the disk gets full? I have a separate partition just for recordings, but MythTV can't seem to figure out that it should delete old ones when the partition is full. I never had to configure my Tivo to handle this very obvious issue.

I keep working on my MythTV box because I know that my series 1 Tivo will fail someday, but unless there are some major improvements in the MythTV documentation and code I expect that I'll keep using my Tivo until it dies.