Google Agrees to Pay $90mln on Click Fraud Lawsuit
Hitokiri writes "Google has agreed to pay up to $90 million to settle a class action lawsuit 'Lane's Gifts v. Google'. The settlement stems from a lawsuit filed by Lane's Gifts earlier this year in an Arkansas state court and is designed to settle all outstanding claims against Google for fraud committed using its pay-per-click ad system back to 2002Google has made a statement on their blog."
The January/2006 Wired had an article titled "How Click Fraud Could Swallow the Internet" that presented a case study of a charter-jet service victimized by this ... turns out it was their competition doing
it to use up their on-line marketing budget.
Google Girl basically stonewalled 'em.
Reasons why I'm concerned about Google's business:
Cue Google-fanatic flamewar.
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'But how is it fraud?'
The problem is that Google is charging advertisers for adverts which were not seen (by humans).
I can understand that the advertiser feels cheated if Google charges advertisers for 1 million clicks on their adverts, but 999,000 of them were faked by a script and only 1000 times a human end-user clicked the advert.
The problem gets worse when companies are deliberately faking clicks to create huge advertising bills for their competitors, even though their adverts are not being viewed. Similarly angry customers could do this to 'get their own back' on a company that they feel has cheated them.
Google has a problem here and they need to fix it or people won't want to risk using their service to place adverts.
I'll probably be modded down for this...