Will Novell's Desktop Linux Catch On?
Laura writes "Novell says its newly released Suse Linux Enterprise Desktop 10(SLED) can replace Windows for the average office worker. But will enterprises embrace a widespread migration from Windows?" From the article: "The desktop market is a very mature market, and Microsoft has a very strong presence there, which makes it hard for customers to move off [...] However, Jeff Jaffe, executive vice president and chief technology officer at Novell, said at the SLED 10 launch Thursday he is fairly confident that if enterprises have a chance to kick the tires of the new desktop OS, mass migration from Windows is soon to follow."
If novell ships its Novell Client for Linux to all major distributions there are infact an incentive to use Suse Open Enterprise even in Linux only shops. It also makes OES an excellent gathering point for various desktop versions. Companies will always be off sync on some desktops and having server software that handles this in an easy way is worth much IRL.
If on the other hand Novell tries to tie SLED against OES they make a big enormous mistake. Even if SLED is nice i will not use it if its the only choice. Why would i want to lock myself in again coming from another lockin? Before i go SLED i want to see Novell supporting other client dists than SLED.
So basically its not how good product Novell ships but more about how good they interact with the rest of the Linux ecosystem that will doom or raise them to the sky.
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I'll probably get modded down for this because I know Linux users don't like to hear this -- but Windows XP is a pretty good product.
It rarely needs rebooting, it lets even computer illiterate users be surprisingly productive, and it really doesn't cost very much. In fact, it effectively comes "for free" with a $500 Dell desktop PC.
For a Linux desktop to be preferred over Windows, the Linux desktop experience will have to provide something new and innovative that Windows does not, rather than just knocking off Windows features.
Hackers like me and you like Linux for many reasons -- but none of those reasons are particularly interesting to Joe Office Manager or Mom and Pop User.
Get innovative, people -- invent something new and useful that Windows *doesn't* have, and then they will come.
boxlight
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It happened with WIN98 to 2000 and I've seen it with "interface issues" upgrading desktops from NT4 to XP.
Putting aside the REAL issues of a major migration, the answer to successful change is to not fight human nature.
Forget about pre-changeover sessions for enduser input and all that. Upgrades succeed in environments where
management doesn't let after-the-fact moaning and groaning be effective tools.
Everywhere else you selectively put shiny new computers (and OSes) on certain peoples desks and just wait.
One hour later when the inevitable jealousy and pettiness reach full force, the users are ready to realize they
can keep their old/slow/loud/ugly computers or be upgraded on schedule. Unfortunately, human nature rules.
I fail to understand why anyone even lets an MS rep near a Linux event in any way or form. I much rather see the benefits of Linux than listen to two three year olds bickering about who has the bigger bucket. Especially if im at a Linux convent. If and when Microsoft releases something other than their migration products like Unix Services for Windows i cant find any reason for them to be at such a convent other than to spread FUD. They arent selling or supportin anything Linux at all today.
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IT people would love to see desktop Linux take root. I know I would; it could potentially solve a lot of support headaches.
Here's one thing that's holding the Linux desktop back...standards. Non-technical users know a superset of the following things about their computer:
- To log on in the morning, I press Ctrl+Alt+Del, enter my e-mail address and password, and click OK. To log off, I use Start -> Shut Down.
- To read my e-mail, I use {Outlook | Notes | GroupWise | something else}.
- Ctrl+O opens a file. Ctrl+S saves it. Alt+F4 closes a window. Alt+Tab switches apps, etc.
- To write a document, I use Word. I know 500 key combimations and tricks to get my work done.
- To use a spreadsheet, I open Excel. I also know 500 key combos and tricks.
- To write a presentation, I use PowerPoint. If I'm in sales, I could practically code the next version of PowerPoint. If I'm a normal user, I know a few tricks to get slides written.
- To browse the Internet, I use IE.
- To use my USB flash drive / iPod / scanner / printer, I plug it in and go. (Microsoft really works with vendors to make sure devices work as advertised in all but the screwiest of configurations.)
What people in IT don't realize is that users do not care what technology is new or cool. Users want to do the job they are hired for, go home and spend time with the family. Their computer is a tool, nothing more. It's like a phone or copier to them. They learned Windows and Office, and if a replacement doesn't work exactly as the old one did, they'll resist it.
If the Linux distributions put their strength behind one core set of applications, and also made Linux all but invisible to users who don't want the command line, then a real contender against Windows will emerge. Even Microsoft is worried about people adopting Vista at the corporate level because of the huge system requirements. A well-organized, standard Linux with no complexities exposed to the end-user would be a welcome change in some companies.