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Will Novell's Desktop Linux Catch On?
Laura writes "Novell says its newly released Suse Linux Enterprise Desktop 10(SLED) can replace Windows for the average office worker. But will enterprises embrace a widespread migration from Windows?" From the article: "The desktop market is a very mature market, and Microsoft has a very strong presence there, which makes it hard for customers to move off [...] However, Jeff Jaffe, executive vice president and chief technology officer at Novell, said at the SLED 10 launch Thursday he is fairly confident that if enterprises have a chance to kick the tires of the new desktop OS, mass migration from Windows is soon to follow."
For the FOSS Means Business event, it was suggested that we get Microsoft to take part and make a big controversial event (since Perens and Stallman would be the other keynoters).
We decided against because MS have it too easy. They don't have to prove their offering is better, they just have to raise enough FUD so that transitions to free software are delayed for one more year. Just like last year, and probably like next year. So we decided against, and instead of controversy we'll concentrate on showing the business value of free software, and why it is sustainable.
Please help publicise swpat.org - the software patents wiki
What with all the time we spend here proving P=NP and creating world peace, we've been neglecting idle speculation about Whether Linux Can Succeed On The Desktop!
If novell ships its Novell Client for Linux to all major distributions there are infact an incentive to use Suse Open Enterprise even in Linux only shops. It also makes OES an excellent gathering point for various desktop versions. Companies will always be off sync on some desktops and having server software that handles this in an easy way is worth much IRL.
If on the other hand Novell tries to tie SLED against OES they make a big enormous mistake. Even if SLED is nice i will not use it if its the only choice. Why would i want to lock myself in again coming from another lockin? Before i go SLED i want to see Novell supporting other client dists than SLED.
So basically its not how good product Novell ships but more about how good they interact with the rest of the Linux ecosystem that will doom or raise them to the sky.
HTTP/1.1 400
Bloomington North High School is piloting about 120 linux machines in their school running NLD, Linspire and Edubuntu. 700 students are using them. The Bloomington Linux Users Group is helping them by providing support.
I'll probably get modded down for this because I know Linux users don't like to hear this -- but Windows XP is a pretty good product.
It rarely needs rebooting, it lets even computer illiterate users be surprisingly productive, and it really doesn't cost very much. In fact, it effectively comes "for free" with a $500 Dell desktop PC.
For a Linux desktop to be preferred over Windows, the Linux desktop experience will have to provide something new and innovative that Windows does not, rather than just knocking off Windows features.
Hackers like me and you like Linux for many reasons -- but none of those reasons are particularly interesting to Joe Office Manager or Mom and Pop User.
Get innovative, people -- invent something new and useful that Windows *doesn't* have, and then they will come.
boxlight
I think that if any distribution had the right to claim being "Linux" it'd be Red Hat. I don't know if it still holds true, but they used to be the most popular distribution by far and thus, when someone made a commercial package that's what they (still) target. If it runs without any changes to your system on another distribution that's fine, but vendors will often only support Red Hat (and these days just specific versions of Red Hat Enterprise Linux). Our RSA Authentication Manager for instance is supported on Red Hat Enterprise Linux ES 3 (not 4, not WS, but ES 3 ONLY. Their setup scripts check for this).
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Dell has started offering it on their website, maybe it will catch on. People need to be able to try before they buy, so they can see how it works, then it might catch on. There is a link to do this, but most people would rather not have to install it to try it.
I don't know where you can try Linux in a retail outlet, but it would help convince people to buy it if they could, IMHO.
He who knows best knows how little he knows. - Thomas Jefferson
It happened with WIN98 to 2000 and I've seen it with "interface issues" upgrading desktops from NT4 to XP.
Putting aside the REAL issues of a major migration, the answer to successful change is to not fight human nature.
Forget about pre-changeover sessions for enduser input and all that. Upgrades succeed in environments where
management doesn't let after-the-fact moaning and groaning be effective tools.
Everywhere else you selectively put shiny new computers (and OSes) on certain peoples desks and just wait.
One hour later when the inevitable jealousy and pettiness reach full force, the users are ready to realize they
can keep their old/slow/loud/ugly computers or be upgraded on schedule. Unfortunately, human nature rules.
Why would they want the state of the desktop to change? It works. Linux, in a lot of the same ways, doesn't for the average user. There's definitely a larger learning curve (yes even for Ubuntu). Most people are simply not willing to have to learn new stuff when the old way works fine and is cheap enough.
Judges and senates have been bought for gold; Esteem and love were never to be sold.
For the FOSS Means Business event, it was suggested that we get Microsoft to take part and make a big controversial event (since Perens and Stallman would be the other keynoters).
......
We decided against
I'm rather disappointed, If you could have gotten Steve Ballmer to attend on behalf of MS as well as Richard Stallman I would have be willing to pay for the privilege of watching the event. I'm convinced a debate between those two would end in a world class chairthrowing duel.......
Only to idiots, are orders laws.
-- Henning von Tresckow
The true cost of Windows is much more than ~$10, for both user and vendor.
For vendor, the true cost far exceeds ~$10 because of support. Hordes of people call vendor tech support lines because of problems with Windows, whether such problems are viruses, spyware, or other operating system defects.
For user, the true cost far exceeds ~$10 because one typically must factor in the cost of antivirus, perhaps antispyware too. Not to mention the time spent dealing with these programs, or time spent dealing with spyware and virus infections. Oh, and that doesn't include the cost of whatever proprietary software you'll need to get Windows to do anything truly useful.
Windows costs much more than ~$10, which is a long, long way from being "effectively free."
Penny - plain text accounting
IT people would love to see desktop Linux take root. I know I would; it could potentially solve a lot of support headaches.
Here's one thing that's holding the Linux desktop back...standards. Non-technical users know a superset of the following things about their computer:
- To log on in the morning, I press Ctrl+Alt+Del, enter my e-mail address and password, and click OK. To log off, I use Start -> Shut Down.
- To read my e-mail, I use {Outlook | Notes | GroupWise | something else}.
- Ctrl+O opens a file. Ctrl+S saves it. Alt+F4 closes a window. Alt+Tab switches apps, etc.
- To write a document, I use Word. I know 500 key combimations and tricks to get my work done.
- To use a spreadsheet, I open Excel. I also know 500 key combos and tricks.
- To write a presentation, I use PowerPoint. If I'm in sales, I could practically code the next version of PowerPoint. If I'm a normal user, I know a few tricks to get slides written.
- To browse the Internet, I use IE.
- To use my USB flash drive / iPod / scanner / printer, I plug it in and go. (Microsoft really works with vendors to make sure devices work as advertised in all but the screwiest of configurations.)
What people in IT don't realize is that users do not care what technology is new or cool. Users want to do the job they are hired for, go home and spend time with the family. Their computer is a tool, nothing more. It's like a phone or copier to them. They learned Windows and Office, and if a replacement doesn't work exactly as the old one did, they'll resist it.
If the Linux distributions put their strength behind one core set of applications, and also made Linux all but invisible to users who don't want the command line, then a real contender against Windows will emerge. Even Microsoft is worried about people adopting Vista at the corporate level because of the huge system requirements. A well-organized, standard Linux with no complexities exposed to the end-user would be a welcome change in some companies.
Dell might be saying that they want only one "major" distribution is horse hockey. In many, many conversations with IBM and HP, both those vendors want the opposite. They want two major distributions that have full enterprise support. Novell/SUSE as one (see IBM investment in Novell) and Red Hat as the other. Why do they want this? Because they don't want another Microsoft. They want to encourage standards, competition, and hardware upgrades. They can't do this if everyone runs the OS of the year from Microsoft. They can do this if everyone runs either SUSE Linux, Red Hat Linux, or Microsoft. Doing that creates lots of churn for them to take advantage of when trying to sell boxes equipped with the latest bells and whistles.
As far as Umbuntu... I don't know what to tell you. Most of my customers (anywhere from 100 users in a local township to 30,000 users at a Fortune 100 company) won't install software X on OS Y on hardware Z unless it's 100% supported and certified by both vendors. Problem with Umbuntu is, as far as I know, no major software or hardware companies are doing that. That alone will put the screws to Umbuntu. At Novell/SUSE, our biggest challenge (and our biggest success) has been getting third party companies like Intel, Dell, HP, IBM, Oracle, PeopleSoft, BEA, etc. to certify our OS as a platform that they will support. Check to see if the app you want is supported here http://developer.novell.com/yessearch/Search.jsp. Without a company behind Umbuntu, getting that kind of support is going to be impossible. And, as we all know, without supported software, no one will use your distro.
That's just my opinion... I certainly could be wrong.
See... and you thought your sig was boring - TT