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FOSS and Disabled Communities Out of Touch

Yinepuhotep writes "Newsforge has a thought-provoking article on the lack of communication between the FOSS community and disabled persons." From the article: "How can the FOSS community address the issues of the disabled? The most urgent task is to improve documentation. Perhaps you can make it a personal goal to be able to configure your favorite FOSS tool blindfolded while someone reads your improved instructions aloud. Your local LUG could organize ways to connect volunteers to assist disabled users with installations. Be sure to contact local disability rights groups to let them know what you're doing. They may also be able to provide more feedback about needs in your community."

4 of 263 comments (clear)

  1. This is a tough place for developers to be in... by im_thatoneguy · · Score: 5, Insightful

    This is definitely a challenge for all developers world wide. However, this is nothing new, or unique to FOSS, just an old problem approached from a new perspective.

    As mentioned in the article, this leads back to an earlier Slashdot news post, on the Consistency/Efficiency debate.

    I would be inclined to lean towards consistency myself, and side with the disabled folks, but how can you create new and exciting platforms while still being maintaining familiarity. If you ask me, the web is an excellent case study in creating exciting new products, while simultaneously establishing conventions.

    Perhaps this article shouldn't be taken as a call to turn all of the FOSS software into retail clones, but to concentrate on bringing innovative features, while still maintaining a consistant and familiar interface.

  2. Gimme, Gimme, Gimme by killjoe · · Score: 5, Insightful

    Can a blind person install and configure windows, iis, SQL server, exchange, and active directory?

    Once your favorite OSS tool is installed can a blind person use them?

    How about other types of disabilities? How about if a person is blind and deaf? Or is missing both arms? Or is a quadrapeligic? How do we help them install and use linux?

    It seems to me that you have to draw the line someplace. If somebody wants to put forth the effort then great but honestly why don't we concentrate on getting the documentation so that a reasonably intelligent non disabled person can use it first. Then we can worry about the blind.

    In the mean time if a blind person wants to run linux please have them contact their local LUG, I am pretty sure somebody would step up to the plate. Another option might be to buy a pre-installed linux machine, lots of companies sell them.

    --
    evil is as evil does
    1. Re:Gimme, Gimme, Gimme by TheFlyingGoat · · Score: 5, Insightful

      Other than configuring Windows, all the other examples you give are server administration related. While there are people with certain disabilities that are system administrators, most have already solved many of the issues they'll face in that field. Many are only partially disabled or have the proper equipment to deal with the situations they'll come up against.

      I believe more important is that the OSS community focus on making user software accessible to people with disabilities. Gnome focuses on this quite a bit. Firefox has done a decent job by including mouse gestures. There's still plenty of room for improvement, however.

      My wife works as an occupational therapist and I spoke with her about this a few months ago. She said that most popular Windows software is pretty well designed for people with handicaps (customizable menus, font sizes, color schemes, layout, etc). She hasn't worked with many linux programs, so she couldn't provide much of a comparison, but your comments are why disabled people might not choose linux over Windows. Just like most users, they just want software that works for them. If the software needs to be designed slightly better to work for them, then where's the harm in trying to improve it?

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      You have enemies? Good. That means you've stood up for something, sometime in your life. --Winston Churchill
  3. Community a natural market for FOSS by CarpetShark · · Score: 5, Insightful
    This is definitely a challenge for all developers world wide. However, this is nothing new, or unique to FOSS, just an old problem approached from a new perspective.


    Yes. However, what surprises me is that the Free Software community doesn't have stronger ties with community-centric organisations such as voluntary groups, human rights groups, etc. They're really natural allies, considering the ethical concerns that both groups take seriously etc.