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How Open Source is Faring in Retail

SilentBob4 writes to tell us MadPenguin is running the first of two articles taking a look at the 'world of retail as Tux is experiencing it'. From the article: "Of the stores we visited, only Linspire Linux was sold pre-installed on computers in-store. Those FOSS boxes were often among the store's best volume sellers, primarily because they were the cheapest, according to store staff. The staff believed, based on conversations with frequent customers, that most customers were buying the boxes to install Windows on them. But that is not surprising to us, because, as we discuss in section two, brick-and-mortar "computer" stores are still part of the Microsoft distribution chain. The fact that there were some open source products at all in these stores is actually surprising, as Microsoft guards its distribution chain jealously, and punishes those business partners who stray into carrying FOSS products."

19 of 259 comments (clear)

  1. wow... by joe+155 · · Score: 3, Insightful

    I'm amazed that you can actually find a computer that comes with anything other than Windows pre-installed. This has to be at least one step in the right direction though. Even if people are only buying them to put windows on the effect on the market will be the same as if they were going to become hard-core open source supporters. It still gives a bigger market share to this stuff, and with bigger market shares bigger companies want to get in on the action... then it snowballs

    --
    *''I can't believe it's not a hyperlink.''
    1. Re:wow... by Arandir · · Score: 2, Insightful

      (just kidding btw)

      I'm not. I'm starting to get tired of cult of victimization. Microsoft may be a 500 point gorilla, but it is a 500 pound gorilla that can't take your money without your permission. Since the days of the first IBM PC there have been alternative systems. Some of them, like the Mac, are even household words.

      Whiner: "Microsoft doesn't give me any choice"
      Realist: "Get a Mac"
      Whiner: "But you can't build a Mac yourself"
      Realist: "So go build a PC *without* Microsoft!"
      Whiner: "But Macs are more expensive"
      Realist: "Go buy a Mac Mini"
      Whiner: "But it doesn't have the horsepower of a $3300 Alienware!"

      --
      A Government Is a Body of People, Usually Notably Ungoverned
  2. Exactly by Serapth · · Score: 2, Insightful

    This has very little to do with how Linux is doing at Retail. It has everything to do with if given the chance to pirate an OS, will people do i?

    Then again, im not really shocked. I think to some degree people view pirating an OS or pirating from Microsoft in general as a lesser form of pirating.

  3. Punish? by jamesl · · Score: 3, Insightful

    Microsoft guards its distribution chain jealously, and punishes those business partners who stray into carrying FOSS products.

    And the source for this little gem is what? Do you suppose the DOJ would be interested if it were true? Do you suppose that MS' competitors would be screaming if it were true? Do you suppose that with the size of MS' market, the number of retailers and speed of the internet, if this were true it would be on the front page of the New York Times, Washington Post and Wall Street Journal?

    1. Re:Punish? by ClosedSource · · Score: 2, Insightful

      The DOJ didn't "fold". They just decided not to bother using taxpayer's money to force MS to provide Sun's JVM in Windows. MS paid the protection money to Sun (again), so Sun stopped lobbying against them. MS paid protection money to AOL, same result. MS paid money to Real, same result.

      You didn't really believe the orignal DOJ case was all about the consumer did you? The case came about through the efforts of competitors and once they received their money no further action was needed or taken. Business as usual in Washington.

  4. Remember 1998? by Otter · · Score: 2, Insightful
    Remember how back in 1998 ("The Year Of Linux On The Desktop!") you couldn't turn around in a CompUSA without knocking over a stack of Corel or Mandrake boxes?

    You don't need fancy sociology about "disruptive technology" to explain why Linux distros do or don't have prominent in-store displays. If the makers write their checks to the store, they get their displays; otherwise, they don't.

  5. great 'business' model by Anonymous Coward · · Score: 1, Insightful

    so in other words, the FOSS community is content to just act as a 'spoiler' to Windows, enabling the theft of software, rather than actually competing on an equal footing.

    And yes, COMPETING is possible; the 'distribution chain' excuse is just that. Linux is FREE, Windows is not. If that isn't viewed as a HUGE fundamental advantage in Linux's favor, you are obviously too drunk on the kool-aid.

  6. Re:That's OK by Nos. · · Score: 3, Insightful

    By buying a PC with Windows, you are paying the "Microsoft Tax" as people like to call it. So, you're basically handing MS a cheque, and then not using their product. Not sure why you'd want to do that.

  7. customer support needs to be there first... by vacorama · · Score: 3, Insightful

    i think a big problem is a lack of people who could answer any questions on these machines. i bought a 500$ linspire laptop at walmart. the price was cheap enough and the CNR service was pretty cool so i figured, 'why not?'.. after playing around a bit i ended up selling it to a friend after i a got a new power book.. anyways, the amount of questions i got about that linspire machine (how can i set up my printer, why can't my kids use for school, etc..) was a headache enough.. i couldn't imagine a big box store that would be willing to deal with this type of feedback for one type of product.

    1. Re:customer support needs to be there first... by Strudelkugel · · Score: 2, Insightful

      i think a big problem is a lack of people who could answer any questions on these machines

      That and a lack of hardware quality. I non-technical friend of mine, a certified, card carrying Microsoft hater, bought a Linspire box from Fry's. The first thing he did was try to get a printer to work. He spent hours doing that, then finally took it back to the store. Turns out there was a hardware problem. So if time is worth anything, the Linspire became quite a bit more expensive than the $180 he spent for it.

      I would guess many of the Linspire boxes sold at Fry's are bottom of the barrel in terms of hardware quality, given how that store operates.

      --
      Imagine how much harder physics would be if electrons had feelings! -Feynman, maybe
  8. Re:That is a shocker by Anonymous Coward · · Score: 2, Insightful

    Build. Your. Own. F'en. Systems. And. Stop. Bitching.
    Who, exactly, is forcing you to buy hardware with Windows installed on it?

    If you really want to buy your systems complete, Dell sells Linux systems or systems with no OS.

  9. So,,, what's the problem here? by dedazo · · Score: 3, Insightful

    Can't RTFA but discounting the usual Slashbot FUD that Microsoft 'punishes' those who stray into selling Linux (or whatever)... what exactly is the problem here? That retailers "should" sell Linux because "everyone" knows it's "better" than Windows? What is the rationale for expecting Circuit City to sell boxes with some other OS preinstalled?

    --
    Web2.0: I love when people Flickr my cuil and digg my boingboing until my google is reddit and I start to yahoo
  10. Re:That's OK by sammy+baby · · Score: 3, Insightful
    By buying a PC with Windows, you are paying the "Microsoft Tax" as people like to call it. So, you're basically handing MS a cheque, and then not using their product. Not sure why you'd want to do that.

    Because sometimes, the price to the consumer winds up actually being cheaper even with the cost of the "Microsoft tax." That's because larger suppliers can get better deals at every point of the supply chain. The extra money for Windows doesn't necessarily wipe out that advantage.
  11. Re:I wonder... by Illbay · · Score: 5, Insightful
    Have you ever noticed how many people are still running Windows 2000 Professional? There really are a slew of them

    I suspect that, years after Vista is released, you will still find a BUNCH of machines running XP.

    One thing I have noticed is the maturity -> longevity effect for computer hardware and software. Years ago, the rapid pace of hardware development and the commensurate evolution of end-user software meant that a three-year-old box was not just NOMINALLY obsolete, it was obsolete IN FACT. New hardware peripherals and (above all) new applications could effectively not be used on systems just a couple of years old.

    Nowadays, however, even though an Intel or AMD processor-based system from four years ago might have rings run around it by current stuff, the old systems are still very serviceable and can run almost any software you car to install short of the latest games. And they can be upgraded enough (e.g. video card) where even the "gaming barrier" can be negotiated in large part.

    I suspect that a brand new AMD64 X2 processor-based system of today will stil be VERY useable eight years from now despite the advent of Vista or any other software technology. They're just not really coming up with very many "new things" to do with a PC (look at MS Excel 2003, for example. Does it REALLY look or work that differently from a Windows-based Excel spreadsheet from ten years ago?)

    And FWIW, you can ALWAYS take an obsolete box, install the latest Linux distro onto it, and breathe new life back into that puppy like you wouldn't believe.

    People are keeping their automobiles longer now, and I'm sure that's coming to be the same for PC systems.

    --
    Any technology distinguishable from magic is insufficiently advanced.
  12. It's not all Microsoft's fault by Blacklotuz · · Score: 4, Insightful

    Every time I read a slashdot article about linux it seems like all the Linux fanboys do is blame Microsoft for keeping Linux down. While I do know that Microsoft has forged some exclusive deals with PC manufacturers, I don't feel that thats the main reason why people arn't adopting Linux. I frequently build my own systems and have plenty of experience installing Linux, but I chose to use Windows as my primary OS. Linux is still lacking in many areas and if I were to try to switch the rest of my family over it would be a nightmare. Windows does have its own flaws but all in all it's the best thing on the market for most people. Back in the day of Windows 95/98 the OS bluescreened at least once a week and full OS crashes were constant, but with XP I hardly ever experience a full OS crash and I leave my system up for weeks at a time. It's usualy third party applications and drivers which cause the crashes I deal with but people are quick to blame Microsoft for these faults. A good example is my firefox install, which has been crashing quite frequently recently. I know this is probably caused by a poorly writen extension but yet I find myself thinking 'Damned Firefox'. I have a feeling that when a third party app causes trouble people are quick to blame Microsoft.

  13. Re:From a slightly different angle... by Lehk228 · · Score: 2, Insightful

    not strange at all, they either pay an ouside company to host their site, or they bought a pre-packaged solution that uses asp and IIS.

    in a business environment you don't have time for brand loyalty when your competitor is shaving $0.03 every transaction cost by going with the best deal regardless of brand.

    --
    Snowden and Manning are heroes.
  14. Re:I wonder... by westlake · · Score: 2, Insightful
    And FWIW, you can ALWAYS take an obsolete box, install the latest Linux distro onto it, and breathe new life back into that puppy like you wouldn't believe.

    This assumes there is no fundamental change in how a PC is used.

    Vista for the home is a media center oriented OS and specifically an HD-media oriented OS. Audio and video. In 2006 that is marketable, in 2009, and beyond, that may be essential.

  15. Wal-Mart is FOSS's Friend by wsanders · · Score: 2, Insightful

    It was Wal-Mart, the only retail company in the World big enough to kick Microsoft's ass down the street like a leaf in the wind, that did the Linspire thing, right?

    Wal-Mart will go to any means to sell a computer $0.99 cheaper than the guy down the street. They will lead a FOSS retail revolution, if the right distro can be pulled together.

    Like laws and sausages, retail computer marketing is not pretty.

    --
    Give a man a fish and you have fed him for today. Teach a man to fish, and he'll say "WHERE'S MY FISH, YOU IDIOT?"
  16. Installing Windows on them? by Kilz · · Score: 2, Insightful
    The staff believed, based on conversations with frequent customers, that most customers were buying the boxes to install Windows on them.


    Have the people who think this ever tried to do a Windows install on a computer that didnt have it pre installed? If they think Linux is hard to install they have no idea the problems they will run into. Where are they going to get the drivers? That modem, sound card, and video card will most likely not work right if at all. How are they going to get the drivers with no internet access because the modem/ethernet card isnt working?
    Are they going to try and use a reinstall disk? The ones that everyone loses within a year? Are they going to use a downloaded copy? The one that isnt going to pass the "genuine windows" check that lets you download updates?
    All in all they must have asked a bunch of high school kids working for minimum wage with no idea what they were talking about.
    --
    I trust Microsoft as far as I could comfortably spit a dead rat