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Why Everyone Loves Apple

realtorperson writes "Why, at least the Apple users, love Apple? According to a recent article, the pure and simple reason is customer service and overall experience. The author writes, 'When Apple competitors are focused on cost reduction to increase profitability, Apple is investing resources to enhance its relationship with its customers. To me, that's impressive. Unfortunately, there are too many companies in the market that could care less about their customers, but Apple is determined and committed in delivering the experience and not just the product. It's regrettably amusing that Apple competitors are working hastily to develop iPod clones to reap in success, but what many of them fail to comprehend is that it's not necessarily the iPod that makes Apple successful, but rather its customer service.'"

6 of 770 comments (clear)

  1. Re:Language nazi by Fhqwhgadss · · Score: 5, Funny
    Why is this so hard for people to get right?

    Because they could care less.

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    How does a 7-person democracy cut a pie? Into 4 pieces.
  2. Why? It's simple: by Junior+J.+Junior+III · · Score: 5, Funny

    Apple's Steve throws frisbees, not chairs.

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    You see? You see? Your stupid minds! Stupid! Stupid!
  3. Trademark by szembek · · Score: 5, Funny

    Gee, I was confused, I thought you were talking about Apple records!

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    nothing
  4. Re:Tripe by JourneyExpertApe · · Score: 5, Funny

    That's nothing new for me. Shortly after I got my iMac, I got a call asking if everything worked as expected and if I was happy with my purchase. Of course, I said yes, I was happy with it. Then one evening a few days later, I got another call asking if they had included all the cables in the package and if my iMac still worked OK. At first, I was flattered by this hands on customer care, but then the calls started coming every day while I was at work or late at night, sometimes three or four times a day. Was I still satisfied? Had I been looking at other brands lately? Did I think the hard drive was getting fat? I ended up selling it because it was just too high maintenance. If you're reading this, Apple, it's not you, it's me. And quit calling my friends trying to get my new number.

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    If you can read this sig, you're too close.
  5. Re:Spelling error by darkmeridian · · Score: 4, Funny

    Kharma whoring.

    I keed, I keed.

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    A NYC lawyer blogs. http://www.chuangblog.com/
  6. Re:People like the *idea* of Apple by slashflood · · Score: 4, Funny

    Wusthoff kitchen knives

    The BEST knives I've ever seen in my life. Way better than anything else. I hate all those cheap knives. I don't understand why someone would buy a Kai Shun - or even worse - a Henckels. I hate the Henckels fanboys...