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Computer Buying Experiences at B&M Stores
bob gnosh writes "The team over at [H] Consumer go into Best Buy, Fry's, CompUSA, and Circuit City and buy a computer at each store. They relate exactly what happened at each store, talk about warranties, and what to do to protect yourself or your friends when buying at these places." From the article: "Navigating these retail stores isn't for the faint of heart or those not armed with the right knowledge beforehand. As much as you'd like to go to your closest strip mall, have a salesperson discern your hardware needs, and walk out with a shiny new computer that does everything but load your dishwasher, such an experience is just not going to happen. Most retail sales people are simply not going to possess the necessary knowledge to correctly recommend or explain every nuance of a piece of hardware."
Clearly the submitter has never been to the Apple store. All the mall needs to do is combine Sephora (with all the hot girls) and the Apple store and it would be like a black hole that no one could ever leave from.
A friend of mine was buying a printer at Best Buy a few years ago and needed a USB cable to go with it. The sales drone tried to convince him that he needed to buy one of the "gold" cables... and that going with a cheaper "silver" USB cable would result in blurry photograph prints. My friend (a computer engineer) almost started to explain about digital signals and all that, but decided it was pointless.
First against the wall when the revolution comes
And this is tough when you are holding a crying kid.
If you're trying to buy a computer at the same time as abducting children, then you're just doing too much at once.
Where does the school board find them and why do they keep sending them to ME?
I like to take people aside and give them even MORE misinformation.
"SD cards will protect your computer from viruses - you know, StD's."
"Make sure to demand LRF-5 support for your computer."
"Tell them you want a wireless ethernet card that can dial-in to the Internet - they'll know exactly what you want."
"Tell them you want a Pentium of RAM and a 2.3gigahertz hard-drive from AMD. If they try and tell you you can't have those, they're lying - they just keep the good stuff in back for themselves."
Okay, so I'm more of a misanthrope than a geek. Potato, potato.
Since I can't tell them apart, I treat all ACs as the same person.
That just doesn't work so well when written...
Unstable Apps: Our Android Apps Don't Suck
Old Joke:
Q: What's the difference between a computer salesman and a used car salesman?
A: The used car salesman knows when he's lying to you.
www.lucernesys.comHorizon: Calendar-based personal finance
I've fond memories of baiting PC World, Dixons & Curry's sales staff (UK stores) as a teenager, and then much later on in life. Some of my favourites:
:) I expected some confusion of course, but how little I knew. What I actually got was 3 sales staff, 1 technical assistant (who had actually installed the camera that morning), the technical supervisor AND the store manager, all trying to work out why the camera wasn't working... LOL... I never did point out it wasn't actually plugged in, just said I'd come back later and left them to it :-D
:D We'd have been there longer but we made the mistake of handing a flyer to a member of staff returning from lunch... security chased us off soon after :)
:)
Setting screensaver passwords on the Windows 98 machines on display (easy to get around if you're quick after the machine reboots, but of course the staff don't know that.)
Adding a restart command to the startup folder on one machine. We figured the constant cycle of reboots would be good for a few giggles. We had no idea it would still be going 2 months later!! Cracked us up every time we walked past that shop.
Hefting the full MCSE training guide (4 books, around £160) to have a look. Replying to the spotty 16yr old who asked "Can I help you with that?" with a condescending look and the words "No, I really don't think you can.".
Spotting their webcam demonstration on 2 PC's at the back of the store, and realizing that the webcam was sat on the monitor of one, but actually plugged into the other... no self respecting geek could walk past that without asking for a demonstration
While working for a local computer shop, we heard a PC World was opening just around the corner. We had a quick scout around on their opening day then had a merry 4 hours handing out flyers to their customers, beating every single one of their opening offers
But by far my favourite was one day I was working in the shop and got a call from a lady who already had one of our computers (and of course knew our quality of support first hand). Her friend was in PC World, ready to buy a computer but she had insisted that her friend speak to us first. Now her friend already had a price from PC world and a computer in front of her, but needless to say she'd been told complete nonsense by the sales staff. I told her a few things to check before parting with any money & she soon had the sales assistant struggling for excuses. I then spent a minute finding out what she actually wanted & gave her a quote over the phone, beating their price by a good couple of hundred pounds and with more features to boot.
The icing on the cake - she placed the order right there & then, giving me her credit card details over the phone while standing right in front of PC World's sales assistant.
Happy, happy days
Myx