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Dot-com Boom's Biggest Duds, From Flooz to iSmell

Carl Bialik from WSJ writes "WSJ.com looks back on some of the boom's biggest busts, and catches up with once-optimistic inventors. A creator of the unfortunately named iSmell, a USB device meant to 'print' smells transmitted by websites or videogames, says, 'It was a heartbreaking experience, because we had put so much into it.' The digital currency known as Flooz crashed and burned when a ring of thieves defrauded the company out of $300,000 using stolen credit cards. Microsoft flushed iLoo down the crapper. CueCat, meanwhile, got a second life as a bar-code reader that doesn't pick up personal information. 'The cat got butchered, but it has spawned a cottage industry,' says the device's inventor."

18 of 258 comments (clear)

  1. annoying link by Bairdsy · · Score: 4, Informative

    Is there a way to get to the actual article without the extremely annoying shenanigans they insist on putting me through?

  2. iSmell? by X1088LoD · · Score: 4, Funny

    iSmell? I thought that was the smelloscope, able to smell anything from far away in the galaxy....come to think of it, i dont think it will be invented for another 1000 years, give or take a few (thanks professor farnsworth!)

  3. Boo.com by Snap+E+Tom · · Score: 5, Interesting

    How can they forget Boo.com? The way that management team burned money epitomized the dotcom era. It wasn't surprising at all that their site was an obnoxious, pretentious, bloated piece of junk. The good thing about the bust was that it shook out and humbled all these artsy "we know what's best for the user" types that ran Boo.com.

  4. Nostalgia, Anyone? by Shubalubdub · · Score: 5, Funny

    I miss the days when new product announcements read like jokes and saying "the Internet will make bricks and mortar obsolete" wasn't a joke. Now the best we've got is "Oh look, Google made a calendar that works with your email."

    1. Re:Nostalgia, Anyone? by foreverdisillusioned · · Score: 5, Interesting

      I don't know. I find that the only thing I actually buy from B&M stores nowadays are perishables, things I must have immediately and things that really need to be examined (or tried on) in person. Amazon.com has cheaper prices on just about everything else. If it's not something I need *that day*, why would I want to haul my ass down to Best Buy or Walmart or Costco just for the privilege waiting in line and then paying MORE?

      And hell, if you're too cheap for Amazon (and are willing to take a small risk), there's always eBay.

      Letstalk.com makes B&M cell phone retailers a fucking JOKE--they literally offer dozens upon dozens of phones for hundreds less than the B&M stores--and that's before rebate. After rebate, you can get nearly anything free--RAZR, PEBL, Samsung SGH-t809, at least one of their Blackberry models... you can even get up to 5 of them free, if you're starting a family line (we recently did this and it kicks ass. Saved many hundreds of dollars, and for myself I picked up an N-Gage QD for -$50 after rebate. Don't insult it until you try it; Nokia fixed most of the design flaws with the QD revision. Basically, I'm being PAID $50 to use a very powerful, very underrated Symbian S60 smartphone. Kickass.) Just for grins we walked into a B&M retail store and asked the reps if they could give us a similar deal. They simply laughed in our faces and shook their heads.

      My girlfriend and I (cue the 'liar' jokes) would've been fucking broke a long time ago if we couldn't buy our porn and sex toys online. The markup at B&M sex shops is nothing short of heart-stopping.

      I'm not even going to get into fatwallet.com... let's just say that I wind up getting at least 2 or 3 INCREDIBLE deals per month. (Think over 50% off on stuff that is NEVER heavily discounted at B&M stores. Over 75% off is not uncommon. Over 90% off the typical B&M price isn't out of the question.)

      The simple fact of the matter is shipping costs are nothing compared to the overhead of rent (or construction + property tax), utilities, cashiers and sales reps and customer service reps (who can't be outsourced, unlike online stores' reps), uniforms for the reps, general upkeep and maintenance, etc. We're beyond having to prove this--just walk into *any* B&M store and see how long it takes you to find something that you can't get cheaper off of Amazon or Buy.com or Outpost.com or eBay. With gas prices the way they are, I do indeed think that the internet will eventually spell the doom of the vast majority of B&M businesses. B&M currently has a lot of momentum, though, and I think it will be at least another decade or two before we see any real decline.

      Making B&M obsolete isn't a joke; it's just not going to happen that quickly. Google's calendar has nothing to do with the internet retail scene. eBay is thriving, Amazon is well in the black, Buy.com is running commercials now, fatwallet.com's forums are overflowing with deal-hunters, and I seriously can't remember the last time I bought something at a B&M store that cost more than $20.

  5. I'm sorry, but... by VValdo · · Score: 4, Informative

    any list of tech duds that doesn't include the venerable iOpener is.. well, incomplete.

    W

    --
    -------------------
    This is my SIG. There are many like it, but this one is mine.
  6. Don't forget ... by MrNougat · · Score: 4, Informative

    Pets.com, and Webvan.

    Priceline almost went bust - remember how they used to sell all sorts of stuff, including groceries at Jewel grocery stores.

    (Side note: I wonder what the going rate for jewel.com is. But I digress.)

    And frankly, I can't believe Peapod is still running.

    --
    Web 2.0 == Giant Blogspam Circle Jerk
  7. This stuff is small change. by sakusha · · Score: 4, Interesting

    These guys are penny ante losers. I want to know the REALLY BIG losers.

    I remember seeing some TV show back around 1992, some analysts from Bolt Beranek & Newman said they had a bet in their office about what company would be the first to lose $1 Billion in cash by investing it in the Internet. He called it by some stupid name like "a Gigalapse."

    I've remembered that bet for quite a few years, and whenever I hear a big loss, I always see if it comes up to a billion. I've seen a few companies lose hundreds of millions, but nobody's come close to a billion that I know of. But surely it will happen someday, sooner than we think. For all we know, Microsoft or Google might have lost a billion in some bad internet investment and buried it somewhere in their P&L where nobody is looking.

  8. Biggest Internet loser ever? Easy. by mbkennel · · Score: 4, Insightful


    Time Warner. They bought AOL and never looked forward since.

  9. Re:Also by R3d+M3rcury · · Score: 4, Insightful

    "Reminds me of when I could order groceries online, but that was cancelled due to the lack of popularity."

    At least here in Southern California, you still can. Albertson's still will deliver groceries. But the "Amazons of the Grocery Business" (like WebVan) are long gone.

  10. Re:Kozmo.com by macdaddy357 · · Score: 4, Funny

    Kozmo com was too limited. You need a site where anything is possible! You need Zombo com.

    --
    How ya like dat?
  11. FuckedCompany? by catch23 · · Score: 4, Interesting

    Why bother with a tiny little article from WSJ when you have an entire website dedicated to dot-bomb companies? FuckedCompany.com was a big hit during the dot-bomb era, everyone I knew used the site to make bets on which company would get screwed next. They should be the ones authoring the story. They probably have all the great insider information on all the dot-bombs. If it weren't for NDAs, they could probably publish a top selling book with all that rumor-mill information they've got stored away.

  12. Thriving in the UK by ndg123 · · Score: 5, Informative

    Online grocery ordering and delivery is doing quite well in the UK still. Though its generally provided by the existing companies off the back of their own stores, rather than new enterprises (maybe except for Waitrose, who are closely linked with a separate delivery company).

  13. Re:CueCat by isd_glory · · Score: 5, Interesting

    I originally had maybe half a dozen cuecats which were daisy-chained together and used to illuminate my desk at night. I never really went out of my way to get them, and I accumulated those few from magazines or friends who didn't know what to do with them. Several months after Digital:Convergance went out of business and stores stopped pushing the cuecats on consumers, I decided on a whim to ask a radio shack manger if he still had one or two. It turns out that there was an entire box of them in the back he was just itching to get rid of.

    So, the obvious result of this was that I had a small christmas tree that year decorated with cuecats (it needed quite a bit of external power, and all the cords seemed to hide a lot of the tree anyway).
    Oh, the college days...

  14. Sprockets.com by mshurpik · · Score: 5, Interesting

    I worked for Sprockets.com for a couple months as technical support while I learned web development elsewhere.

    As best I could tell, Sprockets was completely fake. The goal was to build a new-media friendly collaboration tool. Emphasis was on appearance and real development work was outsourced to Israeli programmers who could barely keep up with...well they just sucked. I never saw a deliverable and never had any responsibilities.

    We had four in-house developers, fresh college kids who mostly goofed around and laughed at their non-responsibilities. When I showed up to work at 11am, the infrastructure team bluntly offered me a free cellphone. They also threw stock at me like toilet paper.

    I bailed on Sprockets to take a real development job at double salary, but about a year later I got a letter in the mail saying Sprockets was defunct and I could come to the office to take whatever I wanted. Fait accompli...venture capital=profit. I can't believe they got away with it, but my feeling is this was pre-planned from the start and they broke no actual laws. They knew what they were doing.

    Call it VC raiding. Anybody who wasted venture capital should probably be jealous (and my future employer did exactly that.)

  15. Cuecat success despite best attempts by _Sprocket_ · · Score: 4, Interesting
    "The cat got butchered, but it has spawned a cottage industry," said the device's inventor, J. Hutton Pulitzer, who now operates a patent holding company in Dallas. Mr. Pulitzer (who changed his name in recent years from J. Jovan Philyaw) laments that he let himself get swept up in the Wall Street frenzy of the late 1990s. "Hindsight is just that," he said. "You can't do anything about it."


    It should be noted that this minor "cottage industry" success appeared despite efforts to the contrary by Mr. Philyaw (or whatever name he calls himself now or the future). Referring to the device as "butchered" is telling.

    As an aside, it's interesting that he now operates a "patent holding company" and changed his name. Even more so is his choice of name. The guy's a class act all the way.
  16. Where are they now? by SuperGus · · Score: 5, Informative
    Let's cast a nostalgic browser into the ether and see what some once-fabled URLs return. I've also included results for some of the lesser-known companies mentioned in other slashdotters' postings and, of course, companies from TFA.

    cyberrebate.com - "Distributions to creditors (including rebate claimants) are being mailed beginning April 22, 2005. Creditors will receive $.08802 per dollar of allowed claims" The check is in the mail!!

    pets.com - Bounces you to petsmart.com. Wonder how much PetsMart had to pay for the DNS rights? I'm guessing 2 barks and a milkbone.

    webvan.com - DNS error. Legend has it this company actually burned through $1 billion.

    peapod.com - Still alive in ChiTown, Milwaukee, and SE Wisco. Go peapod!!

    carsdirect.com - Still alive but appears to be simply a car dealer referral service, not the once vaunted "direct seller". Never hit that sweet IPO - it was withdrawn as the bubble burst.

    imotors.com - They built small factories to refurbish and re-warranty used cars which were delivered to customers. The factories are gone - now they're just an information broker apparently.

    flooz.com - WTF? Random placeholder page?

    boo.com - A splash page lives on and claims a new site is launching in 2006. Register your email address to receive updates. "The boo is back! Shh..." Oh joy!

    kozmo.com - DNS error.

    priceline.com - Still around of course.

    agillion.com - Essentially blank page save the link to blogger.com

    sprockets.com - Now a musical composing, scoring, and production service.

    cuecat.com - An online obituary. Are they hoping this gets search-engine-indexed into posterity?

    i2 - Supply chain software. Still here, but stock price is at $17, down from the 5-year high of $643. Look out below!

    eToys - Still around.

    idealab - Famous incubator - carsdirect, petsmart.com, etoys, etc - still around.

    eCompanies - Famous incubator - still around.

  17. Article Text by Anonymous Coward · · Score: 5, Informative

    The Best of the Worst
    By KATHERINE MEYER
    May 3, 2006

    What were they thinking?

    The Internet spawned so many weird gizmos and bad business ideas that mocking dot-com duds became something of a sport in the post-bubble era. But some ideas still stand out for pure silliness. These are products and services that attracted lots of publicity -- and, in some cases, millions of dollars in funding -- before folding.

    In the earlier days of the Web, "nobody seemed to care if there was a real business there," said Alan Meckler, chief executive of Jupitermedia Corp. and Internet industry pundit.

    If It Seems Too Good to Be True

    Take CyberRebate.com, which thought it could make money by giving stuff away for free. The online retailer, founded in 1998, sold an assortment of goods at heavily marked up prices (some items going for up to 10 times their retail values), but promised customers a hefty rebate that often amounted to 100% of the purchase price.

    For example, CyberRebate charged about $1,100 for a 13-inch RCA television that normally retailed for a few hundred dollars. Buyers could get a full refund of the purchase price as long as they jumped through some hoops -- rebate forms had to be submitted by a deadline, and checks came 10 to 14 weeks later. CyberRebate banked on the idea that some percentage of buyers would forget to fill out the rebate form, or fail to do so in time, leaving the company to pocket the money.

    But selling items at such wildly inflated prices just about guaranteed customers would go out of their way to get their rebates, quickly sinking CyberRebate into heavy debt. The company, founded by law school student Joel Granik, filed for Chapter 11 bankruptcy protection in May 2001, listing liabilities of $83.4 million. Much of that debt was owed to consumers who were promised rebates but hadn't received them.

    Both Mr. Granik and his business partner, Joseph Lichter, settled with the Federal Trade Commission for $40,000 in August 2004 and were barred from running a rebate-based business. Some rebate claimants eventually received partial reimbursement of about nine cents for every dollar, according to a statement on CyberRebate's Web site.

    Money Matters

    Then there was Flooz.com, which tried to create a form of digital currency. Similar to the also-ill-fated Beenz.com, users could purchase "flooz" and give it to others as a sort of virtual gift certificate. Flooz could only be spent at participating online retailers, which included BarnesandNoble.com and J. Crew.

    The company managed to raise over $50 million in funding from 1999-2001 and even signed on comedian Whoopi Goldberg as a celebrity spokeswoman before bad times hit.

    According to Flooz founder and Chief Executive Robert Levitan, who previously co-founded women's Web site iVillage, the beginning of the end came in spring 2001. That's when Flooz's corporate clients began to cut back on orders for gift certificates to be used in promotional giveaways -- a revenue stream Flooz was counting on -- amid the softening economy. Then a ring of thieves in Russia and the Philippines charged about $300,000 in Flooz to stolen credit cards. The online piggy bank officially declared itself broke in August 2001.

    Several other online-payment companies also failed, though PayPal survived, largely because it positioned itself as a money-transfer service. PayPal's offerings became particularly popular with online auction users, and that company was acquired by eBay Inc. in 2002.

    "I would have wanted a different outcome," said Mr. Levitan, who has since moved on to start-up Pando Networks Inc., which aims to simplify the sending of email attachments. "But I am proud of what we accomplished."

    The Sweet Smell of iSmell

    The "iSmell," a product created by the now-defunct Digiscents Inc. in 1999, promised to enhance the Web surfing experience by engaging users' senses of smell.

    By plugging iSmell into the computer through a USB port, the device would generate diffe