Software Options for Operating a Mid-Sized Hotel?

curly_dan asks: "Can readers recommend any software packages suitable for a mid-sized hotel (100 rooms + restaurant + bar + function rooms) to use for checking guests in/out, billing, housekeeping, reservations, financial accounting and all other necessary functions for a busy hotel? Their existing system (which I don't want to name) is clunky, fails often, and the telephone support team seem unable to use or configure their own product and are frequently rude to the hotel staff. I'm interested in hearing the experiences on the software packages those of you in this business have encountered."

Comments

Re:Software is just a tool

[grub]

We may know software, but we know shit about hotels

Perhaps he's hoping one of us stayed at a Holiday Inn Express last night.

The Hotel Reservation System

[ShmuelP]

There was a wonderful looking, easy to use system documented a while ago on The Daily WTF. It was even shown to have a truly elegant architecture. Check it out, you'll definitely be surprised!