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Microsoft Customers Balk at Hard Sell

Posted by ryuzaki0 on from the if-you-can't-beat-em-get-a-bigger-stick dept.

HangingChad writes "ComputerWorld is running an article about Microsoft's latest type of sales force scare tactic. Apparently Microsoft is using the new title of 'engagement manager' to attempt sales via intimidation. From the article: 'Indeed, according to Microsoft's Web site, the responsibility of someone with Lawless' title of "engagement manager" is to "perform as an integrated member of the account team, drive business development and closing of new services engagements in targeted accounts."'"

1 of 353 comments (clear)

  1. Re:it's all about obfuscation by Fanboy+Troy · · Score: 5, Interesting

    Actually your post reminded me of a bookmark I had laying around quite a while about why Ernie Ball dumped microsoft. FTA:

    ...Humiliated by the experience, Ball told his IT department he wanted Microsoft products out of his business within six months. "I said, 'I don't care if we have to buy 10,000 abacuses,'" recalled Ball, who recently addressed the LinuxWorld trade show. "We won't do business with someone who treats us poorly."

    ...What I really thought is that you ought to treat people the way you want to be treated. I couldn't treat a customer the way Microsoft dealt with me...I went from being a pro-Microsoft guy to instantly being an anti-Microsoft guy...