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Microsoft Customers Balk at Hard Sell

HangingChad writes "ComputerWorld is running an article about Microsoft's latest type of sales force scare tactic. Apparently Microsoft is using the new title of 'engagement manager' to attempt sales via intimidation. From the article: 'Indeed, according to Microsoft's Web site, the responsibility of someone with Lawless' title of "engagement manager" is to "perform as an integrated member of the account team, drive business development and closing of new services engagements in targeted accounts."'"

9 of 353 comments (clear)

  1. Uhh. Yeah. It's called an account manager. by windowpain · · Score: -1, Troll

    This is something new and intimidating?

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  2. How biased can this website get? by Quintios · · Score: -1, Troll
    Geez, why not change the title to "Pick on Microsoft AT ALL COSTS." Is there ANYONE that doesn't balk at a hard sell? Why not post something about how horrible car salesmen are? What about telemarketers that don't hang up and keep up the pressure on you even if you're trying to be polite and hang up the phone nicely? So an overzealous saleswoman gave someone the hard sell. So what? Happens all the time in many many different industries.

    How is this news? I don't normally complain about articles; truthfully I hardly ever post, but this anti-MS stuff is getting pretty out of hand... Fact is, if that company WAS out of compliance, they'd be better served to get someone from MS in there to determine if they were or not because that's who is going to sue 'em. The fines can get pretty hefty. And if someone around there doesn't have the cojones to tell a salesperson "no" when they don't need something, then you need to fire whomever is running your IT dept.

    Sheesh.

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  3. Looks like the MS fanboys have mod points. by khasim · · Score: -1, Troll

    If you don't like the facts, that doesn't change the facts.

    Just keep mod'ing down anyone who posts facts you don't agree with.

  4. Re:You must be new here by Anonymous Coward · · Score: -1, Troll

    I'm sorry but Linux isn't for the everyday computer user yet (not even on the business side). I enjoy playing with it but I know for a fact that my employer would never consider switching it. Windows will always remain as the primary desktop operating system until someone can come out with something that is easy to use and you don't have to have someone custom make drivers or software for. The main reason is that most non tech people wouldn't be able to figure it out. I mean we just installed new Xerox color multifunction printers at my work and I have had to tell people 15 times how to print a damned envelope. And these arn't the bottom of the barrel employees either. Most of them are very smart and well paid. The problem is that they arn't tech people. The most tech they get is turning on their TV or the Comp and doing some web browsing. I'd love to see someone replace windows but right now microsoft tends to have the most versatility and you don't have to hunt for things that will run on it.

  5. Re:it's all about obfuscation by NineNine · · Score: -1, Troll

    There's even a hell of a lot out there that actually love Microsoft products (they're an American company, wave flag, etc.), and another very large set that just likes the idea that a single source solution tends to play pretty well with itself.

    Count me in as one of those. I have yet to read one compelling argument to convince me that their so-called "monopoly" is a bad thing. As is, I buy Ms software, I use it, and my business runs. It's that simple. High ideas about "freedom" don't pay my bills, and at this point, my brain turns off when I hear some zealot spouting off about it. I'm a regular person with problems that are much more immediate and much more compelling than any fluffy idea such as "freedom" when it has to do with software (which is a misnomer, anyway). I know that academics pooh-pooh people like myself as being ignorant. I'd suggest that academics pushing their "Freedom FUD" are simply naive.

  6. Actually this has nothing to do with sales... by MSFanBoi2 · · Score: -1, Troll

    This happens just like this when someone, usually from within the company, notifies Microsoft they thing software piracy is occuring. SOftware piracy is illegal. PERIOD.

  7. Re:You must be new here by drinkypoo · · Score: -1, Troll

    Users don't need to install software. Linux is more than ready for the corporate desktop, which is the subject of this article.

    However, it is the subject of this comment thread, which only demonstrates that you should read the parents to messages, and not just read and respond to the comment that is rated high enough for you to see the whole thing without clicking around.

    All of my points are entirely valid when we're talking about the home desktop, which is what we're talking about in this particular stage of this thread.

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  8. Re:it's all about obfuscation by killjoe · · Score: -1, Troll

    Well with shills like you around those zealots are not going to get far are they!. Hooray for you kind sir. You have taken it upon yourself to defend the honor of MS from the unwashed masses!.

    Alas more corporations need people like you. Is there somebody someplace critizising maytag? Nissan? or Bic? Quick let's all rush to their defense by calling the malcontents zealots!

    "It's not hard to read between the lines and realize that even the stalwart Linux advocates don't believe in the product on it's own merits."

    Given that every person who uses linux today used windows at one point I'd say you were full of shit. But then again anybody who has read your posts already knows that.

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  9. Re:it's all about obfuscation by killjoe · · Score: -1, Troll

    It's clear that you are shill for MS. Every time the topic is anywhere close to MS or office you charge into action defending your favorite corporation.

    What I am really curious about is why you have chosen to attach yourself to this corporation. When I was in high school people used to argue over fords or chevyies or nike vs addidas. I always thought that as a high school kid maybe it helped people feel more powerful if they aligned themselves with a large corporation.

    Seems like some people never get past that stage. Do you wear MS T-shirts and have a bumper sticker with a calvin pissing on a penguin?

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    evil is as evil does