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Procurement Fraud in the IT Sector

TopShelf writes "IT staff usually enjoy unrivaled access to the deepest details of an organization's structure, and all too often, some submit to the urge to use that knowledge for nefarious purposes. Baseline Magazine explores how how Tech Insiders Cheat Their Employers, with examples of executives creating their own vendors to which fat contracts are awarded. Perhaps the most galling case involves a director in the New York City Chief Medical Examiner's office who is accused of scamming FEMA in the wake of the September 11, 2001 terrorist attacks."

25 of 153 comments (clear)

  1. I did this with post-it notes. by Trigun · · Score: 4, Funny

    For six years I would take a pad of post-it notes from the supply cabinet. After I had enough stock, I opened a wholesale company and sold them all back at a discount rate. Then I did the same with toner cartridges, pens, erasers, etc. Eventually I worked up to filing cabinets.

    I'm trying to figure out how to do it with the company cars, but that one's a little tough.

  2. Unreported cases by Rob+T+Firefly · · Score: 3, Insightful
    What's more, the organizations victimized by this kind of fraud often don't report it and choose to settle privately with the alleged culprits involved.
    Don't they say this about every kind of fraud that affects a company? Whether it's procurement fraud, credit fraud, social engineering, expense account fraud, or Ted from Accounting stealing pencils, it seems pretty universal that no company ever wants to look like it falls victim to anything, or falls for anything.
    1. Re:Unreported cases by JerBear0 · · Score: 2, Funny

      For us, "settle privately" would be a nice way of saying "take into the back parking lot and kick the crap out of." I mean what are they going to do, call the cops? I'd love to hear THAT conversation.

      Bad Guy: "Officer, these men beat me severely with IBM model M keyboards!"
      Officer: "What possessed you to to this?"
      Good Guys: "Sir, he defrauded our company of 3 million dollars."
      Officer: "Oh, in that case, try this nightstick."

      --
      Bad experience is a school that only fools keep going to.
  3. Like ST:TNG? by Skadet · · Score: 2, Interesting
    "The I.T. chief controls the information architecture of the firm and can conceal a fraudulent transaction by circumventing controls and safeguards," says Joseph Anastasi
    Maybe I'm a nerd, but the very first thing I thought of was the ST:TNG episode "Brothers" where Data circumvents the Enterprise's safeguards and takes over the ship.
    1. Re:Like ST:TNG? by general+scruff · · Score: 3, Funny

      The only problem is that Data would never do something like sell Dilithium Crystals on ebay2400.com or anything else to profit from having control of the Enterprise. This would be more like the guy from the past who stole a time machine from a scientist from the future and then started making patents on stuff he stole off the Enterprise. Get your analogies striaght. :p

      --
      As a rule, I never trust dark brown ketchup.
    2. Re:Like ST:TNG? by zerokey93 · · Score: 3, Insightful

      You have taken nerdiness to such a level, there is no room for mockery.
      I applaud you.

  4. ... as opposed to ... by Speare · · Score: 3, Insightful

    As opposed to creating whole outsourcing companies to manage contractors during an outsourcing push. Or an executive personally subcontracting a building project at a bid below the rest of the local builders. Or the usual everyday case of standardizing on vendors that appear heavily in the executive's personal stock portfolio.

    --
    [ .sig file not found ]
  5. Encourage loyalty by MrNougat · · Score: 4, Insightful

    Right off the top - there are always some people who are going to screw you, no matter how you treat them.

    But for most employees, instilling loyalty and pride in the company is the best disincentive to theft. It's also the best way to increase productivity.

    How does a company do that? Pay employees what they're worth, don't overwork people, be ethical in your business operations. Basically, it's the golden rule. Treat your employees the way you want them to treat your company. Your employees will take care of the rest, and the money will roll in.

    It's too bad that most companies are only in business to line the pockets of the top execs this quarter, and damn the next financial period; we'll figure that out later.

    --
    Web 2.0 == Giant Blogspam Circle Jerk
    1. Re:Encourage loyalty by kfg · · Score: 5, Interesting

      It's too bad that most companies are only in business to line the pockets of the top execs this quarter, and damn the next financial period; we'll figure that out later.

      It goes a bit deeper than that I'm afraid.

      The modern model for business structure requires hiring and treating people as interchangable parts in a machine. This has nothing to do with short term greed, but is rather aimed at the sustainability of the business itself.

      This is one of the reasons that new, small businesses can out perform older, larger businesses. They tend to be more reliant on high performing and essentially irreplacable personel. Say; the founder.

      One of the reasons that new, small businesses tend to fail is because. . .they tend to be more reliant on high performing and essentially irreplacable personel.

      So both short term greed and long term surviability can lead to an air of people not mattering. The opposite of love is not hate; it is indifference. In the average company they aren't actually out to get you, they simply don't give a fuck about you.

      KFG

    2. Re:Encourage loyalty by dr_dank · · Score: 2, Insightful

      It's too bad that most companies are only in business to line the pockets of the top execs this quarter, and damn the next financial period

      Too true. The best part of is that these clowns get to walk away with insane severance packages after running companies into the ground that no mere mortal outside of this priviledged class will ever see. I'd love to be able to completely and utterly fuck up at my job and be "severed" with several years salary and other lovely parting gifts.

      --
      Where does the school board find them and why do they keep sending them to ME?
    3. Re:Encourage loyalty by kfg · · Score: 2, Insightful

      . . . irreplaceable personel . . . a highly competitive environment. . .

      An oxymoron.

      KFG

  6. You have to trust your people by eln · · Score: 3, Insightful

    Any employee with purchasing power can defraud the company. The more purchasing authority that person has, the greater the damage he can inflict. The only way to get around this is to make sure you're hiring the type of people who won't do this sort of thing because of a strong sense of ethics. Obviously, this isn't 100% foolproof, but there is always risk in business. The idea is to mitigate that risk as much as possible.

    Singling out IT managers as potential sources of fraud is disingenuous. ALL managers have the potential for fraud, because they have the access and the authority to commit the crime.

    1. Re:You have to trust your people by nuckfuts · · Score: 2, Informative


      > Singling out IT managers as potential sources of fraud is disingenuous. ALL managers have the potential for fraud, because they have the access and the authority to commit the crime.

      You're missing one of the main points, stated clearly on the first page of TA:

      "An information-technology manager with a larcenous bent is uniquely qualified to carry out clandestine procurement activities. Not only do some corporate I.T. budgets top $1 billion, but the head of information technology oftentimes has the most complete access to the company's inner workings and understands better than anyone else what alarms not to trip when absconding with funds from the corporate coffers."

      Of course your oversite hasn't prevented you from being modded up as "Insighful".

  7. not "Tech insiders" these are called "managers" by OeLeWaPpErKe · · Score: 2, Informative

    Obviously it's the "strategic decision makers" that pull this kind of crap.

    Just my 2c

  8. Poor Control Measures? by celardore · · Score: 3, Insightful

    It sounds like the companies that are being so defrauded must have terrible control measures. For instance, in my company (a logistics/shipping co) we need to have several pieces of documentation before any job is done, or any invoice raised. The measures are stricter when it involves money going out of the company in any way. There are varying levels of control depending on the value concerned.

    At least 4 people see a cheque before it is signed and sent out, two signatures are needed on the cheque and one from someone like a manager on the form requesting it. If I want a printer cartridge, I have to fill out a form, get my line manager to authorise it, and then give that to the secetary - who also checks everything, then when she places her order it has to be signed off by her boss. Etc etc.

    Control measures are fundamental to reducing exposure to fraud or theft IMHO. Trust me, I'm an accountant.

  9. In smaller orgs, lack of widespread tech knowledge by linefeed0 · · Score: 2, Interesting

    I am aware of a fairly large suburban school district that was taken to the cleaners by their IT manager without them knowing it at the time. Few people outside IT in such a place really understand the cost of the IT equipment they're buying. So the manager decided to order a whole bunch of "spares" to fill a closet. Somehow this closet was bottomless as stuff kept officially going in it but it never filled up.

    He got caught as soon as he did only because he was a complete dumbass about it -- students knew there was a "forbidden room" and were suspicious of its contents, and he listed some Cisco kit and some printers on eBay with an address that obviously traced back to the school. When someone brought in a printout of the eBay auctions it was all over.

  10. Re:You have to trust your people (controls help) by Beryllium+Sphere(tm) · · Score: 2, Insightful

    From the first fraud mentioned in the article:
    "invoices were often hand-delivered to Motschenbacher who, in turn, would hand-deliver the Buca payment to EDP"

    If your business processes are so pathetically broken that the same person processes invoices and writes the checks, your problem has nothing to do with IT having too much access to the company's nervous system.

  11. Re:In smaller orgs, lack of widespread tech knowle by Kamineko · · Score: 4, Funny

    I would've gotten away with it too if it weren't for those meddling kids!

  12. After all this time wasted reading /. by Anonymous Coward · · Score: 2, Funny

    There's finally an article that can improve my bottom line.

  13. Re:Maybe I have a lack of knowledge... by HTTP+Error+403+403.9 · · Score: 2, Informative
    How does this qualify as fraud? If I have a day job with Company A and form my own LLC as Company B that sells product to A, isn't that perfectly fine? I could see it qualifying as a "conflict of interest" by A's standards, but otherwise I see it as a regular business transaction. I mean, I have seen tons of companies set up so that the same person manages one business that owns some piece of land on which his other business, an accounting firm, pays rent back to the first, and those transactions seem legal. In the example given, there was some interaction with working for and selling to the government, which I could see as illegal, but in all other cases with private organizations, I would say that things are fine. Does anyone have any details on the legality of this action?
    From the article,"Typically, procurement fraud involves an employee working with an outside vendor to defraud his employer through bogus or inflated invoices, services and products that are not delivered, work that is never done or contract manipulation."
    --
    I'm not a Troll, it's reverse psychology.
  14. a never ending cycle... by abstract1 · · Score: 2, Insightful

    I work for a metadata management company providing search capabilities for various information assets. You would be amazed at how long it takes for a simple implementation of our systems within larger corporations. We are talking of timeframes ranging anywhere from 3 months to 3 years. Many of these deals end up in the hundreds of thousands of dollars, and it is obvious to us that the reason it takes so long is because companies need to keep a very close eye on these types of things to avoid issues such as the ones seen in this article. Corporate corruption is a huge hindrance to business today. However, from a business standpoint, has anyone considered how much money is lost by the company in just coming to a decision when it comes to choosing a vendor (or a product)? Sure, John over in the R&D department could be skimming a few thousand off of a large deal - which I agree is quite a disgusting business practice in general - but how many thousands are lost in time spent coming to an overall decision? How many meetings must we sit through to be involved in the never ending/looping discussion over semantics? How many proposals are shot down after months (or years) of researching, traveling, and testing out different solutions?

  15. My old company got pwned big time by the CIO... by phillymjs · · Score: 2, Interesting

    ...and to my knowledge they still don't know it ever happened.

    I left there about 5 years ago, but one of my close friends who remained there worked in finance and a year after I left she uncovered a scam run by the CIO, one of his underlings, and a vendor on the outside. It was pretty simple and had apparently been going on for some time even before I left. Basically, it was just a matter of phony invoices coming in from the vendor, for equipment that was not needed nor delivered. The CIO and his underling signed off on the invoices and they were paid, and presumably some of the money that went to the vendor found its way back to the CIO and his underling. My friend quietly followed the paper trail and was able to determine that the scheme netted somewhere in the mid six figures, over just how long a period I don't remember.

    I would like to mention that the CIO's underling was an empire-building, micromanaging bitch that was hated by everyone who was under her, which unfortunately included me. She would cover her own ass and happily throw anyone else under the bus she could to solidify her own position. I ended up having to report to her for a period when my boss left the company, until a replacement was found. Having to deal directly with her was a major reason why I left the company.

    The above paragraph is just to give you a feel for the fervor with which I pleaded with my friend to assemble all the evidence of wrongdoing and present it to the CFO. She surrepetitiously made copies of everything and kept the folder around, but never did blow the whistle. I suppose she figured it might come in handy as a bargaining chip someday if they ever tried to pin anything on her. It's a real shame, because nothing would have pleased me more than for my friend to have taken that bitch down. Oh, well.

    ~Philly

  16. Re:Oh Crap! by Zeinfeld · · Score: 3, Interesting
    Maybe I shouldn't have named my fake vendor company Enron...

    That reminds me of the recent case where a guy was caught trying to pass a counterfeit billion dollar bill. Most criminals avoid detection by trying to fly under the radar with a scam so low level it is undetected. This guy was caught because the attack was so ridiculously visible - which reminds me I blogged on this and forgot to actually publish the post, must do that.

    These frauds are all pretty standard ones that any good auditor should be able to spot. Placing orders with a cutout company is an old ruse. What is suprising is the way that an exec of a public company would put it all on the line for what was actually chickenfeed compared to his salary and $900K stock options. I did that rant on my blog already though

    The only part of this that is Internet specific is the attempt to shut down the whistle blowers with court orders in the fourth case. Again it happend in Enrons home base of Texas.

    The blogosphere recently uncovered a series of frauds committed by Duke Cunningham and a number of other congressmen. The mainstream media has yet to tell the public anything close to the whole tale which is still being investigated but has already cased the dismissal of Porter-Goss as head of the CIA, the uncovering of a prostitutes and poker game held by lobbyists at the Watergate hotel and a peculiar series of limosine contracts. The bloggers are also currently getting their teeth into what appears to be a bipartisan scam where a legislator buys land up cheap, gets an earmark appropriation passed to build on or close to it that massively increases the value of the land and then sells dear.

    In the UK the magazine Private Eye has traditionally been the whistle blower. The US has never had a true equivalent. Private Eye has dramatically reduced the amount of graft in UK public life by bringing to light many schemes that would otherwise have continued for decades.

    Perhaps the Internet can be the Private Eye for the US.

    --
    Looking for an Information Security student project suggestion?
    Try http://dotcrimeManifesto.com/
  17. Hey, fair is fair by Opportunist · · Score: 2, Interesting

    If it's fair for management to rip their company off, why shouldn't the IT grunts?

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  18. Who is scamming whom? by edbarbar · · Score: 2, Insightful
    Perhaps the most galling case involves a director in the New York City Chief Medical Examiner's office who is accused of scamming FEMA


    I didn't find this in the article, but let's see. New Orleans was built below sea level, and the problem was just a matter of time. The US government has decided to take my money to pay for the problems in New Orleans? That sounds like a scam in and of itself.

    Check out this opinion

    The basic point is that the US government is buying votes with your money, including subsidizing insurance in flood planes with your money. Gee, that encourages it, but the worst part is that people aren't bothering to buy flood insurance, as they know the FEMA will bail them out!

    So a scammer scammed a scammer? Big deal.
    --
    Ed Barbar, President and General Manager, Furnit USA