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Activision's Kotick Discounts Downloadable Games

kukyfrope writes "In a recent interview with the New York Times, Activision Chief Executive Bobby Kotick claims to be optimistic about the future of gaming and the potential revenue of new gamers as many traditional gamers hit their 30's and 40's and are introducing their kids to the world of gaming. While Kotick has a bright outlook, he sees 'full downloadable games' as being 'so far in the future that it's almost incomprehensible.' This would seem to be contradicted by the success of online avenues such as Valve's Steam system, Xbox Live and Nintendo Wii's Virtual Console."

62 comments

  1. The Wii? by Xaroth · · Score: 4, Insightful

    I'm sorry, but the success of the Nintendo Wii's Virtual Console? Has /. suddenly turned time in reverse, and is now duping stories from the future?

    1. Re:The Wii? by damsa · · Score: 1

      Also even if this is from the future, Nintendo doesn't have plans to offer full on Wii games as a download, only older games read smaller games from their back catalog. So even if Wii is a success, it doesn't mean anything.

    2. Re:The Wii? by Sentri · · Score: 2, Insightful

      Heres an important point you gloss over

      Small Full Game = Small Full Game

      even if it is old

      --
      Can't we all just get along
    3. Re:The Wii? by Mekabyte · · Score: 1

      Incorrect. They've mentioned new games as a possibility on numerous occasions, especially as an avenue for smaller developers to get games out.

    4. Re:The Wii? by Anonymous Coward · · Score: 2, Funny

      Has /. suddenly turned time in reverse, and is now duping stories from the future?

      Of course not; it's the Wii that's turned time in reverse, and sent back to us news about how wonderful it is.

  2. nice summary of a registration required article by skreeech · · Score: 3, Insightful

    can't read the actual article.

    Digital distribition is weak because of a lack of a physical product. That will always be the weak point. For consoles full games for download won't take off for a long time because of storage space. PS3s harddrive is barely big enough for one blueray disc. Highspeed internet can't deliver full games that fast either.

    --
    [20:36] wwwdot/.dotorg
    1. Re:nice summary of a registration required article by base3 · · Score: 3, Insightful

      Exactly--and I thought when I read the article header that Activision was going to address that by giving a discount on download-only product--a move which would have made sense. Damned if I'm going to pay $50 and install Steam spyware, (and sometimes on top of that a monthly fee--Gawd, what are people thinking???) in order to play a game.

      --
      One CPU cycle wasted on digital restrictions management is ONE TOO MANY.
    2. Re:nice summary of a registration required article by Meagermanx · · Score: 2, Informative

      I was thinking about buying Half-Life 2, but then I tried to register a copy of Half-Life that was purchased at a thrift store with Steam, and it had already been registered. So how do I get them to clear up the CD Key? Why, I pay them $10.00, of course. I was kind of bummed, since Half-Life only cost $1.00. Registering new products is fair, but removing functionality from already-purchased old products... that's just low.

    3. Re:nice summary of a registration required article by Nightspirit · · Score: 1

      I agree if I buy games I like the manual, dvd copy, and extras (maps, etc).

      But xbox live has already demonstrated that you can download small games and be sucessful. Geometry Wars is what, ~20MB, and it is the funnest game I've played in years. /just waiting until the 360 gets more live games, then I'm going to pick one up.

    4. Re:nice summary of a registration required article by mac.convert · · Score: 1

      Registering new products is fair, but removing functionality from already-purchased old products... that's just low.

      Just to play devil's advocate here, what they're doing is perfectly fair. Since you said that you wanted to buy Half-Life used at a thrift store means that you were not the original owner. So your choices were as follows:

      1. Buy a new copy for 20-50 dollars in store (if we are talking a few years ago here).

      2. Buy a used copy for 1 dollar, re-register it for 10.

      Excluding sales tax, you still save 9 dollars getting the thrift store version. You aren't having to re-register something you already own--that would be a crime. This is just their way of making sure everybody playing Half-Life / C.S. / whatever isn't playing their friend's burned copy.

      --
      "Every time a bell rings, a Dell laptop bursts into flame."
    5. Re:nice summary of a registration required article by Snover · · Score: 3, Insightful

      Before Steam, you could connect to World Opponents Network without registering. All it required was that your CD-key that wasn't being used at the same time as someone else.

      Once Valve introduced Steam, you were forced to link your CD-key to a login username and there is no way to unlink it except by paying what basically sums up to being an extortion fee to Valve.

      The guy purchased the game, at the store. It was a transfer of property from one person to another. He is having to re-register something he already owns. And that's a big, big problem.

      --

      [insert witty comment here]
    6. Re:nice summary of a registration required article by KDR_11k · · Score: 1

      So your choices were as follows:

      1. Buy a new copy for 20-50 dollars in store (if we are talking a few years ago here).

      2. Buy a used copy for 1 dollar, re-register it for 10.


      3. Buy a new copy of a game that Steam recognizes as HL1 but that has dropped in price due to lacking sales. Gunman Chronicles is such a game, it's usually sold for less than HL1 or CS and the key will be recognized as HL1.

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
    7. Re:nice summary of a registration required article by KDR_11k · · Score: 1

      The guy purchased the game, at the store. It was a transfer of property from one person to another. He is having to re-register something he already owns. And that's a big, big problem.

      Minor objection: You don't have to register HL1 but it gives a few nice boni. Valve didn't force him to use Steam at all, he decided to do so in order to access additional material like all those free addons.

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
    8. Re:nice summary of a registration required article by Anonymous Coward · · Score: 0

      Bitch, moan, whine. Where in the hell do you plan on getting more entertainment value out of $11?

      (And let's just leave my mom out of it, OK?)

    9. Re:nice summary of a registration required article by Meagermanx · · Score: 1

      I'm not complaining about the inherent play value, and whether it's worth the money, I'm complaining about them killing the resell value of a game. It would be easy for them to go ahead and implement Steam and support the reselling of their software for free, while killing piracy. They want to discourage me from buying a used copy, since they don't get any of the money, which is underhanded. I wouldn't even complain if the software had originally had this 'feature', I just wouldn't have bought it (at least not used).

  3. Define "Full Game" by Anonymous Coward · · Score: 3, Insightful

    It all depends on how you define "Full Game." If the only definition you have is that of a bleeding edge PS3/XBox 360 game that requires 5GB to download then (obviously) the market is too small to really make much money with it; on the other hand if you produce higher-resolution SNES games (say 800x600) you should be able to make tons of games that require less than 16MB to dowload and there is a huge market for that.

    1. Re:Define "Full Game" by Anonymous Coward · · Score: 1, Insightful

      Exactly. If you have a 512 MB SD card, and, assuming a full 16 MB per SNES game, that's thirty-two games right there. If five of those games are, say, "Final Fantasy II," "Final Fantasy III," "Chrono Trigger," "Super Mario RPG," and "Legend of Zelda: Link to the Past," well, you've got yourself hours of play right there, and then twenty-seven more games after that. Whoever doesn't think there's a market for this stuff is insane.

    2. Re:Define "Full Game" by PhoenixFlare · · Score: 1

      if you produce higher-resolution SNES games (say 800x600) you should be able to make tons of games that require less than 16MB to dowload and there is a huge market for that.

      I would agree, even if they just stuck to re-releases of already exisiting SNES games for the moment - Playing some of the old games via emulator, it's amazing how nice they can be with sharper graphics, better sound, and high framerate.

    3. Re:Define "Full Game" by Anonymous Coward · · Score: 0

      Except that SNES games were well under 16MB. Most were 1-2MB with 4MB being a huge game. N64 games on the other hand were normally 16-32MB.

    4. Re:Define "Full Game" by whoop · · Score: 1

      No, SNES games started out at 512k, but more average at 8-16MB. Late-era games like Final Fantasy 3 were 32MB.

  4. HD + connectivity + OS = piracy by chlo310 · · Score: 1

    While Kotick has a bright outlook, he sees 'full downloadable games' as being 'so far in the future that it's almost incomprehensible.' This would seem to be contradicted by the success of online avenues such as Valve's Steam system, Xbox Live and Nintendo Wii's Virtual Console."

    It's not only incomprehensible, but quite ignorant as well. After all, it's only a matter of time before owners can download illegal copies of games using the very console they're going to play them with.

    If I were Activision's CEO, I wouldn't be as optimistic as he is... I'd be desperately looking for a way to avoid this.

    1. Re:HD + connectivity + OS = piracy by snuf23 · · Score: 2, Funny

      "After all, it's only a matter of time before owners can download illegal copies of games using the very console they're going to play them with."

      This already happens with any console that has a mod chip or other way to load CDR/DVDR backups. PS1, PS2, Dreamcast, Xbox and even Gamecube games are pirated online via both torrents and newsgroups.

      --
      Sometimes my arms bend back.
    2. Re:HD + connectivity + OS = piracy by Ahnteis · · Score: 3, Informative

      I think most downloads are happening on PCs rather then on the console itself.

  5. Direct2drive by amazon10x · · Score: 5, Insightful
    While Kotick has a bright outlook, he sees 'full downloadable games' as being 'so far in the future that it's almost incomprehensible.'
    Hmm, I guess he has not heard of Direct2Drive?
    1. Re:Direct2drive by ScaryFroMan · · Score: 2, Interesting

      Probably not Steam either, which is much more popular.

      --
      In Soviet Russia, backwards is everything.
    2. Re:Direct2drive by Anonymous Coward · · Score: 0

      Hmm, I guess he has not heard of Direct2Drive?

      Or, in fact, the Internet.

      Incomprehensible. You keep using that word. I do not think it means what you think it means.

    3. Re:Direct2drive by Chris+Mattern · · Score: 1

      Or Game Tap?

      Chris Mattern

    4. Re:Direct2drive by StocDred · · Score: 1

      He probably HAS heard of GameTap... and that's why he sees the model as a premature failure.

  6. Scott Miller chimes in by Jare · · Score: 2, Informative

    He obviously doesn't agree: http://dukenukem.typepad.com/game_matters/2006/06/ activisions_ceo.html He pimps Triton, which is being used for Prey.

  7. Taken out of context by rabiddeity · · Score: 4, Informative

    The original NYT article has the following quote (emphasis mine):

    "The idea of full downloadable games is so far in the future that it's almost incomprehensible as an opportunity," Mr. Kotick said. But he added that there were more immediately plausible revenue opportunities from selling downloads of supplemental game levels or "characters, new weapons, new missions, or auctioning off places" in a virtual world.

    So, as you can see, his words were taken a bit out of context. His opinion is that small downloadable content like expansions will sell, but not an entire 5GB game. Still a bit misguided, considering the success of Steam, but not as bad as the article makes it out to be.

  8. For consoles perhaps by VGfort · · Score: 2, Insightful

    but for PCs it will become somewhat more common. I think Ive seen a few places online where you can download when you buy a game, I know Id Software does this. Although some people like paper manuals and hardcopies of the serial keys and such.

    1. Re:For consoles perhaps by brouski · · Score: 1
      Paper manuals are pretty sweet.

      Of course, manuals worth a crap are few and far between in boxed games these days.

      --
      Proud member of the American Non Sequitur Society. We might not make much sense, but boy do we love pizza!
  9. stuck inside the box he knows by BortQ · · Score: 2, Interesting

    Haha, these guys are so clueless. They're so stuck in their rut that they can't see a changing paradigm coming up to bite them in the ass. Here's my paraphrasing of his genius quote:

    "The idea of full downloadable games using our current bloated development practices is so far in the future that it's almost incomprehensible as an opportunity. I really can't imagine any new developers producing games targeted for digital distribution. The fact that they could produce games with a tighter art pipeline (or increased code-generated art) on a much smaller budget would mean they would eat our profitability for lunch. ('small' is a relative term here, most people would say $1 million dollars is a pretty big amount of money, but for activision that's a very small budget). Hmmm.... you say that's already started to happen in the PC and XBOX Live space? I'm just going to pretend I never heard about that and continue working my army of devs like the wage slaves I know they love to be."

    --

    A Multiplayer Strategy Game for Mac OS X, Windows, and Linux
    1. Re:stuck inside the box he knows by damsa · · Score: 1

      What he is saying, he doesn't think that a Phantom console kind of model will work, where you play a game and then download additional levels as you play along. He is saying he doesn't think its worth time to code in that way because for most people waiting 5 seconds to play a game or change levels is too much of a hassle. I bought Half Life 2 from Steam. I could play it again but that means I would have to download it again, which would be like 6 hours or so on my connection. Yes, you can download full games online and play them, but try taking that game to a friends house. Or playing that after your hard drive crashes.

    2. Re:stuck inside the box he knows by Anonymous Coward · · Score: 0

      Ummm... If you've downloaded it to your machine once and validated it, you don't need to download it again. Plus, Valve has a utility to create backup disks of all your Steam-downloaded games and other content. Take those disks to your friends house, install and validate, and voila- HL2 playable on a second (or third or whatever) machine.

    3. Re:stuck inside the box he knows by ClamIAm · · Score: 1

      Code-generated art is a really good idea. I played a concept demo of a 96k FPS that generated its textures by emulating how artists make textures for games. A smart game engine could be designed that "creates" the art in the background while you are playing, and then caches it for later use.

  10. I don't know... by mofomojo · · Score: 1

    about you ... but BitTorrent seems to be working pretty well.

    1. Re:I don't know... by scenestar · · Score: 0, Flamebait

      I just deleted another 15 gigs of warez.
      Most games are such a waste of bandwith and generally boring.

      I really can't believe people pay for that crap.

      --
      perpetually dwelling in the -1 pits
  11. How so? by Anonymous Coward · · Score: 0

    While Kotick has a bright outlook, he sees 'full downloadable games' as being 'so far in the future that it's almost incomprehensible.' This would seem to be contradicted by the success of online avenues such as Valve's Steam system, Xbox Live and Nintendo Wii's Virtual Console."

    How so? I see no contradiction there. XBox Live isn't selling full downloadable games, it's selling minigames, like Gauntlet and Uno and little tiny psychadelic arcade games. Virtual Console is effectively doing the same thing, the only games that have been announced for it are emulations of "classic" ROMs like Super Mario Brothers. You can indeed buy a full game on Steam-- Half Life 2-- but that game is simultaneously sold in stores, and by and large Steam is used not to distribute full games, but to distribute usually-small mods to Half Life 2.

    Looks like Mr. Activision is right on the money to me.

    1. Re:How so? by snuf23 · · Score: 2, Insightful

      Steam's offerings are growing. Aside from the normal Valve software you can purchase games like Dangerous Waters, Darwinia and Space Empires IV.
      Direct 2 Drive has a much larger selection of games including recent full blown titles like Hitman Blood Money and Ghost Recon Advanced Warfighter. I'm not exactly sure why people would pay for games this way as the price is the same as a store bought one.
      Stardock's Totalgaming.net offers full games for purchase, including Galactic Civilizations 2. While a number of the games are smaller, indie releases, there are some older titles from large publishers.
      Direct distribution may be in it's infancy and mostly focused on smaller or independant games, but there are definately some companies on the PC side trying to make it work.

      --
      Sometimes my arms bend back.
    2. Re:How so? by RESPAWN · · Score: 2, Informative

      Stardock's Totalgaming.net offers full games for purchase, including Galactic Civilizations 2. While a number of the games are smaller, indie releases, there are some older titles from large publishers.

      It must also be pointed out that all of the games offered on Totalgaming.net are devoid of DRM.

      --

      If Murphy's Law can go wrong, it will.

    3. Re:How so? by Anonymous Coward · · Score: 0

      Direct 2 Drive [direct2drive.com] has a much larger selection of games including recent full blown titles like Hitman Blood Money and Ghost Recon Advanced Warfighter. I'm not exactly sure why people would pay for games this way as the price is the same as a store bought one.

      I don't know their terms or conditions but I don't see a problem with a downloaded game costing as much as a store-bought one. What are you really losing, the printed manual (which many games don't even bother with any more, instead offering comprehensive in-game tutorials), optical disk and jewel case? Are those things that important? As long as the copy protection allows you to back up the game (ideally without calling home) I think I would even prefer it. No more "CD must be present to play."

    4. Re:How so? by masterzora · · Score: 1

      In what way are they *not* full games? Just because they aren't HD or current gen? They are full games, even if they are small.

      --
      Remember, open source is free as in speech, not free as in bear.
    5. Re:How so? by snuf23 · · Score: 1

      True. I guess I just feel like you should get a slight price break since there is no physical packaging. The other thing is that games on Direct2Drive don't go on sale.
      I did buy an MMO off of D2D but I was concerned about the copy protection on the other games. I noticed that some of the games use Starforce.
      I do like not having to put a CD in the drive to play games which is one reason I'll put up with Steam despite it's occasional wonkiness.

      --
      Sometimes my arms bend back.
    6. Re:How so? by snuf23 · · Score: 1

      I noticed a couple other issues with D2D:

      "Direct2Drive games are not compatible to retail bought expansions unless stated otherwise on our website."

      Standard patches won't work:

      "Direct2Drive games are pre-patched when you download them. Any patches made after your purchase will be available on Direct2Drive's website as soon as possible"

      --
      Sometimes my arms bend back.
  12. These So-Called "Horseless Carriages" Are a Fad. by McNally · · Score: 4, Insightful
    I've fallen away from the computer gaming world, but while travelling last week I paid a visit to an old college roommate who showed me "Geometry Wars", a $5 download for the XBox 360 that clearly so vividly captured the spirit of the great arcade games of my youth that when I returned to the home of the relatives I was visiting I downloaded it and spent half the weekend playing round after round with my equally-captivated nephew.

    Perhaps Kotick is correct that the games which his company are producing are not yet suited for download, but that doesn't mean that nobody's games are suited for download.

    Here's the key quote from the article, in my opinion:
    However, because costs of development on next-gen platforms are going to hit $10 - $15 million or more, Kotick also sees the industry focusing on games with hit potential (those that could sell a million or more copies) rather than pumping out many more titles that may not perform as well commercially. He's previously spoken about how Activision specifically will focus on proven franchises.

    This is exactly the strategy which has, at times, nearly destroyed the music and film industries -- focus only on copying the last big thing and don't spend any effort at all looking for the next big thing. I truly hope a bunch of net-aware $5-per-game upstarts eat their $50-per-megatitle business for lunch. It'd be the best thing to happen to gaming since I don't know when..
  13. Good! by ggambett · · Score: 1

    Good! They have declared we don't exist so we can continue to do business in peace.

    1. Re:Good! by Meagermanx · · Score: 1

      I wanted to ask you a few questions.

      I see on your site that most of your games tend to sell for $19.95. I'm sure you've done the research, but have you considered lowering the price for your games to something more reasonable, like $5-10? If you were to do that, do you think you could make 2-4 times the sales? I'm wondering because I don't think a game like Geometry Wars would have sold well at $19.95. I've wanted a few indie games (Gish), but the relatively steep prices have kept me away (when you consider the play value twenty bucks will get you in used games).
      How much do you think piracy, if at all, hurts you?
      How much does it cost to create games like this, and how many copies do you sell?

      Thanks.

    2. Re:Good! by ggambett · · Score: 1

      Price point : I haven't done research but according to most people who have, $19.95 is the sweet spot. More than $20, you lose the impulse purchase factor. Less than $20 and the customer perceives the product as "low value". Or so I've heard ;)

      Piracy : it's inevitable, and it's always a balance between making it hard for pirates and not making it painful for legit users (see Starfox!). In the end we do what we can to stop casual piracy but determined crackers and warez operators will pirate your games no matter what you do.

      Dev cost : our games take 4-5 people to create in 6-8 months. Figures won't apply because we aren't in the US, but you get the picture.

    3. Re:Good! by cliffski · · Score: 1

      yup, you and me both. Im always amazed at just how clueless the big devs with their 5 gig games and their teams of 100 depressed workaholic college kids are.
      Stay away from the download market activision, you have absolutely no idea how it works. Keep churning out the 'triple a' crap.

      --
      DRM-free indie games for the PC and Mac: Positech Games
    4. Re:Good! by KDR_11k · · Score: 1

      Less than $20 and the customer perceives the product as "low value".

      I think to most people an indie game is inherently perceived as "low value". 20$ is outside of the impulse buy range for me but perhaps that differs for other people. Also I have a feeling that the upper limit for indie games is more the number of people who know about them than the number of people who like the price.

      Piracy : it's inevitable, and it's always a balance between making it hard for pirates and not making it painful for legit users (see Starfox!).

      Yeah, collecting Bafmodads certainly was a big annoyance but I wouldn't call that copy protection. :p

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
  14. Damn misleading titles by modemboy · · Score: 4, Insightful

    Man, from the title of this article I thought it was going to be about Activision discounting downloadable games to a price less than a box copy, as obviously their costs would be lower, passing the savings on. I'm still waiting for a company to do this, although I guess Steam sometimes is cheaper online.
    So stop using homonyms in the article titles, especially confusing ones. I get dissapointed enough with the shit going on in our world, I don't need slashdot making me think I can get my games cheaper and then dashing my hopes with an opposite story...

    P.S. this Kotick guy is an idiot.

    1. Re:Damn misleading titles by KDR_11k · · Score: 1

      So stop using homonyms in the article titles, especially confusing ones.

      I thought misleading headlines were Zonk's speciality?

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
    2. Re:Damn misleading titles by Anonymous Coward · · Score: 0

      More technically, it's a homograph.

  15. Misread the headline by Xian97 · · Score: 1

    I glanced at the headline and thought finally someone is going to discount downloadable games instead of having to pay the same price as the retail version with it's packaging and retail distribution costs. Then I saw that wasn't what the article was about at all. Halflife 2 was a better deal on Steam than retail - you got the older versions of Valve's software as an added bonus and you didn't need to have the CD in the drive (though the cd check was removed later). The software I have seen on Direct2Drive costs the same as retail but you don't get the physical media, manual, or any incentive to buy it that way other than not having to make a trip to the store.

    1. Re:Misread the headline by skreeech · · Score: 1

      gas is getting quite expensive

      --
      [20:36] wwwdot/.dotorg
    2. Re:Misread the headline by ClamIAm · · Score: 1

      I heard mail-order stores ship things for free sometimes.

  16. Scared much? by AudioEfex · · Score: 4, Insightful

    The only reason companies are afraid of downloads is because they know it's going to cut into their sixty-dollar off-the-shelf-games.

    Just like articles where some publishers/companies discount so-called "retro-gaming" as being insignifigant in their eyes.

    Well, I spent about an hour yesterday playing "Super Mario Brothers 3", and it was just as fun now as it was fifteen years ago. All of the suits making comments like this are so out of touch it's almost comical. They keep going after that shrinking "gotta have the newest, bestest, prettiest game NOW!" market and fail to realize there are tens of millions of us who gave up on gaming years ago because we were sick of all the "shitty but pretty" games where pretty pictures rank far above gameplay.

    If only these guys would realize that spending enough to make a feature film on a game just isn't necessary, that paying 50 artists for every 1 actual game mechanics programmer is silly.

    They need to look outside the box. Problem is, they created the box, and seem so lost in it that I don't know if anything is going to demonstrate otherwise for them until the box just busts apart and disintergrates.

    AE

  17. Savage 2 by skavj_binsk · · Score: 2, Informative

    Upcoming Savage 2 will be downloads, not retail. Coming out this summer. It's a team-based fps where each team has a commander who's playing a rts; commander researches weapons, starts buildings which the fps-style players build, etc. First one came out maybe 3 years ago, and people are still playing and modding. I can't stop playing because of the melee system, which makes it way different from a bunnyhop orgy like cs, and the team-oriented goals, where it actually pays off to use teamwork.

    -Skavj "sounds like astroturf, but I swear, I'm a real person! with feelings!" Binsk

  18. Where's the damn surprise by analog_line · · Score: 1, Funny

    Game Company Which Makes It's Money Selling Physical Discs Says Downloads Are Stupid.

    Welcome to obvious land. Oh wait, it's slashdot. Or Digg. I can't really tell anymore.

  19. Retail, not publishers, fears downloads. by patio11 · · Score: 1

    Follow the value train:

    1) The company which actually codes the game provides most of the value to the customer. They get a teeny tiny sliver of the profits. (~10% of retail price is a number I've heard batted about)
    2) The company which publishes the game absorbs much of the risk of the venture from the developer, does marketing, and perhaps help secure the big-name license that sells a zillion boxes. They get a pretty decent section of the profits. (~30% of the retail price)
    3) The retail store provides an entirely fungible service to the customer. Nobody cares where they buy the game. Yet the retail store takes the largest chunk out of that $60. (~60% of the retail price)

    Guess which one of these three players doesn't transition that well onto the Interweb? Sure, *today* you cannot totally launch an A or AAA list title without a box somewhere. That won't be true of A/AAA list titles for forever and its not true of niche titles today (hello, $X billion casual gaming market!) The ultimate nightmare of, e.g., Best Buy is when broadband Internet penetration is high enough to make sure the entire core gaming audience has it. Then they're an order form away from irrelevancy with regards to PC gaming, and perhaps even console gaming. When Nintendo sells a copy of, I don't know, Link to the Past over the Wii downloadable content thing they take 98% of the sale (less 2% for the credit card company) rather than ~40% like they did the first time around.

    Oh, I'm making this sound a little easier than it is: you have to convince your audience to buy online, you have to market to get people to your website (or some aggregator of downloadable games, like Direct2Drive or Steam), and you have to figure out some way to make gift purchases by mostly uniformed buyers work (what percentage of games are purchased by Mom?). But with "double your profits!!!" being the motivator these are very solvable issues.