Review - Apple's MacBook Pro

Provataki writes "OSNews posted a 2-editor review of Apple's MacBook Pro laptop. The whole review feels like a long conversation between the two editors with agreements and disagreements on several issues and topics. They both agree that the laptop is too hot, but there is disagreement on the screen quality for example."

Comments

Summary

[ThinkingInBinary]

• Screen: Adam likes the bright screen, Thom dislikes the viewing angle (color distortion) problems
• Speed: Both of them love it.
• Speakers: Both agree, the speakers are too quiet and distort at loud volumes. Thom notes it has digital optical audio out.
• Keyboard: Adam likes it, Thom finds the layout too cramped, calls it "form over function". Both like the backlighting.
• Airport: Adam has no problems. Thom finds the reception worse than his iBook.
• Heat: Both agree, it is too hot.
• Rosetta: Both agree, it is awesome, but native apps are eagerly anticipated.
• Build Quality: Both like it. Adam wants more USB ports.
• Battery: Both agree, battery life is skimpy.
• Running Windows: Thom says it's "a breeze", Adam doesn't plan to try it.

Frankly, I guess this points out that the MacBook Pro isn't "above" anything else. It's got its share of problems, and feelings are mixed about many features. Unlike the MacBook, though, the MacBook Pro isn't priced competitively with other brands. (The regular MacBook, surprisingly enough, since Apple is usually overpriced, matches up pretty well with PC manufacturers. It's hard to compare it directly because of the odd screen size, but it's only $100-$200 more than a PC, if even that.)

Re:Summary

[pVoid]

Frankly, I guess this points out that the MacBook Pro isn't "above" anything else.

Well, I'm a long time Microsoft'y, in that I've worked mainly on windows platforms (professionally) for the last decade. I just recently got a mac book pro. I'll tell you this much: I looked for a LONG time for a PC laptop that I could get instead. The only thing that came near in ergonomy was the LG laptops which were ridiculously overpriced. I mean, compare a Dell laptop (which looks like a tank) to a macbook pro, i.e. hold both in your hands, and you will see there is an order of magnitude in difference.

That being said, there are aspects of my Macbook that I am surprisingly disappointed about. Namely: Apple.

From everything I had read - especially anti microsoft bashing comparing how Windows has so many bugs etc - Apple is unbelievably bad at both hardware and software tech support.

Examples: there is a high pitch whining noise that comes from the MacBook Pros. It is quite obviously an electrical leak, which consistently goes away if you switch off the second core. Apple has yet to *officially* acknowledge this problem. It's one thing to acknowledge, it's another thing to replace. They could easily say "yeah, sorry, that's not repairable", but it's quite insulting to go to an authorized dealer and say "there, don't you hear it? it's driving me insane" and get an answer "uhm, sorry, no, I don't hear it". Same for AppleCare.

Speaking of apple care, they treat their custommers like idiots. I had a problem with my fan making a rattling noise - clearly a ball bearing problem. I call apple care, it was so loud she could hear it on the phone without my even putting the phone up to the laptop. I was just laughing when she took me step by step through how to put the installation CD in, boot off of it, and run checkdisk (which btw, yielded all green, to which she grunted in disappointment - I guess people shut off their computers often enough that they always get red warnings about filesystem problems...) Anyways...

And last but not least, they recently came out with a patch for Quicktime that would effectively freeze your entire UI if you ran certain programs. When contacting AppleCare, they asked me which program did this, and I said "Unrar", "Graphviz" and "Adobe apps", to which his 'straight faced' reply was: we're sorry, Apple can not take responsability for third party software. Which is preposterous because it wasn't the third party software failing so much as the *entire* OS freezing up.

They later reissued a new patch that fixed this problem - but Apple *never* admitted that their initial fix was broken.

All of this is that kind of stuff that would turn into a flame storm for Microsoft.

All that aside, I still like my mbp.

Re:Summary

[Darsovit]

Funny, I have found that the Macbook Pro 17" is cheaper than a comparably equipped Dell XPS M1710 17". I've left the Macbook Pro with the default settings (although the hard drive can be changed to truly match the Dell's 100GB 7200 rpm drive since the Dell doesn't have the 120 GB 5400rpm option that the Macbook Pro has) and it's listed on the online store at $2799.00. For the Dell XPS M1710, I chose the basic model, then upgraded the processor to 2.16GHz Intel Core Duo, added the Remote for Windows XP Media Center (the Macbook Pro comes with a remote standard, $29), upgraded the hard drive to 100 GB as noted ($215), upgraded to the CD/DVD Burner combo drive ($50), and added the Bluetooth ($49) and the total at their online store is $3118.

I could upgrade the memory on the Macbook Pro to 2GB and still be under the Dell with 1 GB of RAM.

Granted, this is only a comparison with one competitor, but with the use of the Intel processor in the Mac it can now be compared pretty closely and it would seem to be competing fairly well, at least with this brand.