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Microsoft COO Warns Google Away From Corp Search

Forbes is reporting on comments made by Microsoft COO Kevin Turner, concerning the corporate search business. At a company conference in Boston, Turner referred to the enterprise search business as 'our house', and warned Google to stay out. From the article: "Those people are not going to be allowed to take food off our plate, because that is what they are intending to do ... Enterprise search is our business, it's our house and Google is not going to take that business"

29 of 315 comments (clear)

  1. that's great, but why? by tehwebguy · · Score: 4, Insightful

    everyone at microsoft has lost far too much hair over google..

    google products and servers really only even compete with a few microsoft ones, why don't they stop focusing on a competitor that they have essentially imagined and start focusing on making vista worth upgrading to

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    -- lol pwned
    1. Re:that's great, but why? by ClamIAm · · Score: 5, Insightful

      google products and servers really only even compete with a few microsoft ones,

      There are a couple of angles I see this whole "battle" from. One is that monopolies don't last forever, and MS needs to move into new markets so that they can survive after Windows + Office falters. Google is a big competitor in the areas of information services.

      The other is that Microsoft has traditionally made lots of money by tying products together so that competitors cannot interoperate on their platform. By "platform", I mean Windows, Windows Server, Exchange, Office, and so on. Google is a threat here, as many of their services simply need a web browser, bypassing the MS platform completely.

      Disregarding the two points above, Google probably still scares the hell out of Microsoft. Google is a much more chaotic force than MS, releasing weird new tools that are a by-product of allowing your coders to work on "fun" projects. They are also a much more agile company: MS relies on having Windows pre-installed at retail, as well as long-term licensing contracts. This strategy takes a few years to get the new products entrenched (see the uptake of new MS operating systems over time for a good example). Google can throw a new app up on their site any time they want.

  2. Classic late-stage empire behavior by Daniel+Dvorkin · · Score: 5, Insightful

    Companies, like countries, tend to talk the toughest when they're in trouble. Seeing their domains as God-given rights instead of something they had to work for, making threats they can't back up, getting into fights with much smaller competitors that it seems like they should be able to win easily but somehow can't ... Yep.

    If I were a Microsoft stockholder or employee, I'd be very worried right now.

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    The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
    1. Re:Classic late-stage empire behavior by MooseByte · · Score: 5, Insightful
      "And when MS falls, who do people turn to?"

      Any number of innovative solutions that will flourish freely in a far more open market. MS will not simply disappear overnight, as you seem to imply. It's in the midst of a long slide into being just another player, and one with a crappy reputation (well earned) at that. As that curve descends, the solution curve from other vendors continues to rise.

      An additional sign of MS's slide beneath the waters is the current crop of college new-grads. All the ones I speak with (recent hires, during interviews, socially etc.) view Microsoft as a plague. Couple that with the observation higher up of "falling empires scream their loudest", plus general consumer sentiment of "MS sucks" (among even my non-techie friends and relatives), and there's not much that can be done. MS has lost mindshare, and they are technically not capable of turning their ship around.

  3. I'll have to turn in my google search appliance by rob_squared · · Score: 4, Insightful

    Too bad, its been around for a while too:

    http://www.google.com/enterprise/

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    I don't get it.
  4. Re:Wow, NEWS! by Daniel+Dvorkin · · Score: 4, Insightful

    What's newsworthy about this is not the competition between Microsoft and Google, but what Turner's comments reveal about Microsoft's attitude. The arrogance and lack of understanding of the competition that those few sentences encapsulate are breathtaking.

    --
    The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
  5. google already dominates by macadamia_harold · · Score: 5, Insightful

    Enterprise search is our business, it's our house and Google is not going to take that business

    Google dominates over MSN in consumer search. Does this guy honestly think they won't dominate Microsoft in Enterprise search? Why not back up his statement with a good reason why Google won't take MS to the woodshed on this one?

  6. Microsoft have nothing to fear by Anonymous Coward · · Score: 2, Insightful


    after all, if they have the better product then why should they be worried about Google ?

  7. business not personal by blinder · · Score: 4, Insightful

    here's what i don't get. do they (microsoft) teach their executives that the business is personal? i mean, sheesh... never before have a bunch of executives looked more like a bunch of cry-baby drama queens (and i'm no google fanboy).

    a note to microsoft executives: no, google is not trying to take food off *your* plate. they are competing with you. if you can't take it, then quit and go away. the cry-baby routine is quite boring and not terribly becoming for an executive of a major international corporation.

  8. I smell fear by bnf · · Score: 4, Insightful

    Hmm,

    Seems like the COO of an industry leading company should be more stalwart in his analysis of a market if indeed his company is the market leader. You're so much better off barely acknowledging the competition. You really shouldnt' even mention their name unless completely necessary. If he displays anything other than the facade of market leadership then it would seem to me that he's really not so sure of his market position.

    Good luck to him and his company who's shares will probably be dropping in value once again. ;)

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  9. Agree... nice to see enterprises positioned as... by leonbrooks · · Score: 2, Insightful

    ..."food", isn't it?

    And if a whole enterprise is a piece of "food" for MS, where does that leave an individual?

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    Got time? Spend some of it coding or testing
  10. This may come across as flamebait, but ... by 93+Escort+Wagon · · Score: 3, Insightful

    Does Microsoft even have a shipping product that does this?

    I will freely admit that I may just not be informed in this area - but I didn't know Microsoft even did enterprise-level search stuff. I can't recall ever seeing articles in the trade press about it either.

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    #DeleteChrome
  11. Melodramatic Much? by walnutmon · · Score: 2, Insightful

    "Those people are not going to be allowed to take food off our plate"

    Dear god! Hide your dinner plates, or google will take to stealing the food from your childrens figurtive mouths...

    This article missed his less publicized quote "Google is trying to rape our women, and eat our children, FREEEEEEEDOMMMMMMMMMMMMMM!!!!!"

    --
    You take it, I don't want it...
  12. Google doesn't stand a chance!!! by AngryDill · · Score: 4, Insightful
    Wow. It's shocking to me how many people here are ready to write Microsoft off. People seem to think that the end is near; that Google and others will be some kind of threat to them.

    So many people are forgetting the lessons of history.

    Once I used to think that MS Word would never overtake WordPerfect; that WordPerfect had too big a lead
    Once I used to think that IE would never overtake Netscape; that Netscape had too much mindshare
    Once I used to think that WinCE would never overtake Palm; that Palm was the perennial favorite
    I've since wisened up, and will never underestimate Microsoft again.

    The historical scoreboard of Microsoft versus competitors, for those to young to remember:
    • MS-DOS beat CP/M-80, DR-DOS
    • Windows beat Mac OS, GEM, OS/2, Desqview, etc.
    • Word beat WordPerfect, Wordstar, Wordpro
    • Excel beat 123, Quattro
    • Access beat dBase, Paradox, Approach
    • Outlook beat Eudora, ACT
    • PowerPoint beat Harvard Graphics
    • Encarta beat Compton's
    • Exchange beat Notes
    • Frontpage beat Composer
    • Visual Basic beat Power Basic, Turbo Basic
    • Visual C beat Borland C, Lightspeed C, etc.
    • MS-Publisher beat Ventura
    • Internet Explorer beat Netscape, Opera, Mozilla
    • Visio has no real competition
    • Win-CE beat Palm
    • WMP beat RealPlayer
    • Project leads its market
    • Halo 1,2 is king of the FPS games
    • Visual Studio leads all competitors by far

    Looking at the current market share battles:

    • MSN is overtaking AOL
    • .NET is beating Java
    • Money leads Quicken
    • MSN Messenger is beating ICQ, AIM, Y!Messenger
    • X-Boxen are outselling Sony Playstatia
    • IIS is gaining on Apache
    • SQL Server is catching up to Oracle
    • MSN Seach is gaining market share against Google and Yahoo
    • Windows growth is outpacing Unix, Linux

    People will often joke about MS "Bob" - myself included. But Bob is one of very few actual Microsoft market failures. Virtually every other MS product either already dominates its field, or is projected to do so.

    I'm not a Microsoft shill; far from it. I'm proud to count myself among those with the deepest disdain for the company. Currently, I am an enthusiastic Linux, KDE, OpenOffice.org, and Firefox afficianado. Before that, it was always "anything but Microsoft." As much as I'd like this to be the beginning of the end for MS, I cannot kid myself.

    Look at the facts:

    1. Microsoft is still the richest, most popular, and most powerful IT company in the world
    2. It still has the rare advantage of being able to buy out or undersell almost any competitor (hell, it could buy most governments!)
    3. It has proven time and time again that it can violate business laws, effectively with impunity
    4. It makes more money by breaking the rules (and paying the invariably-modest penalty) that it would had it actually followed them
    5. It is still being run by the richest man in the known universe; who will continue on as Chairman
    6. Microsoft has powerful stallwart allies: Dell, Intel, the BSA, the Bush administration's Justice Department, etc.
    7. It remains the favorite of the press (Ziff-Davis, CMP, et. al.) and of many CIOs
    8. Most companies worldwide have picked Microsoft as their primary (in many cases only) software publisher
    9. MS is not above using very nasty FUD to sell its products, which the pointy-haired crowd spouts as gospel
    10. It has millions of customers locked in on its proprietary file formats and protocols
    11. MS has plenty of marketing help. Virtually all computer manufacturers (yes, even IBM) recommend Microsoft operating systems in all their advertising materials (I always look)
    12. Microsoft has weapons it hasn't even started to use against competitors: i.
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    I'm Erwin Schrodinger and I approve of this message, and I do not approve of this message!
    1. Re:Google doesn't stand a chance!!! by timmarhy · · Score: 5, Insightful

      IIS is gaining on Apache / SQL Server is catching up to Oracle / Windows growth is outpacing Unix, Linux

      don't make me fucking laugh.

      of all your list the only examples which are even remotely true, is in cases where MS has been able to leverage it's OS monopoly to stiffle competition.
      the only other way it's ever able to gain a foothold is to LOSE MONEY on a product eg. xbox. and they can't keep going into market losing money like that, even MS's bank account has it's limits.

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      If you mod me down, I will become more powerful than you can imagine....
    2. Re:Google doesn't stand a chance!!! by Anonymous Coward · · Score: 5, Insightful

      You may very well be right. In fact, I even hope you are because I recently started working at Microsoft.

      However, there is one thing that is different in this case. It was only recently that Microsoft lost its place as the most desirable software company to work for. Maybe it's still second best, and definitely it's still close to the top, but now, some other company is now the holy grail for the ambitious recent computer science graduate. I applied for Google and wasn't even given a phone interview.

      Were any of the failed Microsoft competitors on your list anywhere close to being equal (or greater than) Microsoft on the smart kid's job wishlist? Were any of the other companies capable of stealing away the best and the brightest from Microsoft?

      Someone could argue that just having the best/smartest employees won't ensure success, but I don't think there has ever been a time in Microsoft's history where they have had to compete with a company higher than them on the hiring pecking order.

      In my opinion, that's the big difference between Microsoft's past competitors and Google.

      Microsoft isn't going down any time soon (ever?), but this new challenge may be its hardest yet. Google's got search down really well, and its employees are at least as talented, if not more.

    3. Re:Google doesn't stand a chance!!! by Anonymous Coward · · Score: 1, Insightful

      Dude, you've got some howlers in there...

      Windows beat Mac OS -- really? When was Mac OS ported to Windows' hardware platform, or vice versa?

      Internet Explorer beat Netscape, Opera, Mozilla -- and IE is losing market share to Firefox, even on its home turf (windows).

      Visio has no real competition -- Visio was a complete shrinkwrapped product for years before Microsoft acquired it, for much $$$.

      WMP beat RealPlayer -- who pays for WMP? Real at least charges for their non-crapware version.

      Project leads its market -- yet its still a piece of shit with leveling bugs.

      Of the various apps you cite, how many have succeeded away from Microsoft's home turf, the Windows programming environment?

      MSN is overtaking AOL -- who *isn't* overtaking AOL?

      SQL Server is catching up to Oracle -- uh, let me know when SQL server runs on the same platforms as Mysql, Postgresql, and Oracle.

      IIS is gaining on Apache -- only if you count godaddy parked domains on IIS.

      MSN Seach is gaining market share against Google and Yahoo -- Uh, wrong. Google is gaining at the expense of Yahoo and MSN, and Windows Live looks like a pre-alpha product right now.

      And this: "Revenue and profits are always at record highs...", then why is the stock at a 5 year low, and going down?

      Fan-boy.

    4. Re:Google doesn't stand a chance!!! by Anonymous Coward · · Score: 2, Insightful

      Hmm, you started out with a fairly interesting post, but the facts are incorrect in the second half. Forinstance IIS/Apache usage rates have been historically seen fairly much the same, as of now MS has not been able to get IIS out of this standard range. Also it is google that was growing at the loss of yahoo and msn, or atleast one of the two. I don't about .net, but it is becoming less elevant due to OSS implementations of it making it possible to run more and more aspects of it on other OSs. Xboxes don't outsell Playstation, it is the other way around, PS2 sells more then Xbox360 to the humilitation pretty much of MS, considering how the other is a generation old.

      There are further inaccuracies in the second half, but it doesn't really matter further. Microsoft isn't unstoppable and lately they have been showing signs in faltering in some fields, besides that the EU is becoming increasingly unignorable in their rulings and they can't really afford to keep antagonising them. Now wether they falter or not, this doesn't mean they are suddenly dead, just that they can't win all battles, in the end some things arn't for them to dominate however much they would want to. And seriously, if they don't watch it they will be wiped out by Linux or some other OS, because contrary to what you say those have slowly been gaining market share, not losing them.

    5. Re:Google doesn't stand a chance!!! by dmdollar · · Score: 2, Insightful

      People on Slashdot constantly complain about how corporations these days tend to value the short-term stock increase over the long-term investment. A 4 billion investment is absolutely worth it if they manage to gain dominance of the living room. It doesn't look like it's working out so far, but only time will tell.

    6. Re:Google doesn't stand a chance!!! by ivan256 · · Score: 3, Insightful

      Win-CE beat Palm

      Say what?

      Microsoft doesn't even have second place in that market. Find me a guy with a real management job that doesn't have either a Blackberry or a Treo 650 as his/her palmtop computing platform, and I'll show you a Microsoft employee, or review site owner.

  13. Re:Wow, NEWS! by kfg · · Score: 5, Insightful

    While I agree about Microsoft's arrogance in general, in this case it's just locker room talk:

    "We be bad. Yeah!"

    Pumpin' up the team. You'll hear its like at every stupid sales meeting at every stupid company in the world. Some of 'em even sing stupid fight songs. It's non news about a non event.

    KFG

  14. Echos from the past by bsandersen · · Score: 3, Insightful

    And I'm sure the *NIX and VMS marketplace remembers saying that Microsoft can have the desktop but _WE_ own the server room.

  15. and remember when by Phantom+of+the+Opera · · Score: 2, Insightful

    No one could beat IBM.

  16. Re:Wow, NEWS! by lantastik · · Score: 2, Insightful

    It's funny how people like to sit behind their computers and criticize the business tactics of the most powerful corporation on the planet. I am not implying that I agree with their methods, but to assume a "lack of understanding" from a company that generates more than $40 billion (billion with a "b") in annual sales, and whose executives are among the richest men and women in the world...that shows a lack of understanding. Arrogant...sure, ignorant, FAR from it. You can afford some arrogance when you can buy and sell half the world's countries with your annual sales.

  17. I like a bit of MS bashing... by PinkyDead · · Score: 5, Insightful

    ... as much as the next person, but I think it's unfair from reading TFA to call arrogant on them.

    These quotes come from a company conference - and this guy is just giving a 'rallying the troops' type speech. He's not telling Google to keep out of Enterprise searches, he's telling his own staff that they are going to (try to) keep Google out of that market (good luck!). There's a big difference.

    You can be sure that at a Google company conference, Turner's counterpart is telling their staff that Enterprise searches are their right and they are going to take them from MS.

    --
    Genesis 1:32 And God typed :wq!
  18. Re:Uh... by pla · · Score: 4, Insightful

    I would imagine that any such system would be built upon the Indexing Service, which is a very useful tool.

    Did you mean to refer to the absolutely horrible, performance-crippling service that EVERY Windows user should disable as the first thing they do on a new install (actually on SP2 boxen they have it turned off by default, thank Zeus)?

    If so - Performance aside, that doesn't really count as "enterprise" level search. Desktop search amounts to nothing more than an index of local files; Enterprise search means coordinating that info across numerous machines and, frequently, several different physical sites connected by pipes of unknown (a priori) speed and reliability.

  19. Re:Wow, NEWS! by WhiteWolf666 · · Score: 2, Insightful

    It's funny how people like to sit behind their computers and criticize the business tactics of the most powerful corporation on the planet. I am not implying that I agree with their methods, but to assume a "lack of understanding" from a company that generates more than $40 billion (billion with a "b") in annual sales, and whose executives are among the richest men and women in the world...that shows a lack of understanding. Arrogant...sure, ignorant, FAR from it. You can afford some arrogance when you can buy and sell half the world's countries with your annual sales.

    Oh, really?

    If anything, Microsoft's arrogance will contribute to their downfall. You can't flout a Government forever; they come for you, eventually. With pitchforks.

    Not to mention that Microsoft did not rise to power on arrogance; Microsoft rose to power based upon imitation and brilliant (aggressive?) marketing. Look at sectors driven by Microsoft's "arrogance".

    Is the Xbox making money, or gaining marketshare proportional to MS's investment?
    Is MSN making money, or gaining marketshare proportional to MS's investment?
    How about Windows Defender? Or Microsoft Passport? How about the variety of MS Home Entertainment (Media Center, Media Keyboard, MS Remote control, WinCE for DVD players, etc . . .) offerings?

    Take a look

    MS has tons of money; but they aren't generating revenue on their "new businesses". They rake in monopoly profits using unfair marketing tactics (and they've been found guilty of these actions in court, domestically and internationally), and plow that into other sectors of the market, hoping to distort them the same way they've managed to distort the OS and Office markets. This does not demonstrate business acumen; on the other hand, it demonstrates that they suck, real bad, at developing new markets. If Microsoft didn't have billions in the bank its new product offerings would not even blip on the radar.

    Take a look at their 5 year share price

    Make no mistake; Microsoft is doing something wrong, and me, the GP poster, and the stock market know this. Why do you still have your head stuck up your ass?

    Previous financial success does not guarantee future success. It certainly helps, and can be a necessary condition, but is not sufficient. Making statements on how you "own" a market (enterprise search) in which you have no product offerings versus established competitors implies that your delusions are growing worse, not better. These coarse statements by a policy maker at Microsoft should not, and will not, make shareholders comfortable.

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    WhiteWolf666 an exBush supporter. All you new-school,compassionate,save the children Republicans can rot in hell
  20. Re:Wow, NEWS! by Tanamo · · Score: 2, Insightful

    They don't need to, they just need to stay better at it than them.

  21. Re:Wow, NEWS! by Fordiman · · Score: 2, Insightful

    Naw. Business is usually competition between better products, better marketing, and better cost controls.

    Microsoft has none of these, and thus has to resort to this kind of chest beating.

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