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Paul Thurrott's WGA Woes Solved

David Horn writes "Last week Slashdot ran an article regarding the trouble Paul Thurrott had with WGA. It turns out that after talking to Microsoft, he was actually running a pirated version of Windows, legitimately purchased from an online vendor. Paul admits that 'the truth is, I just made a mistake. If we learn something from that mistake, fantastic, but I wasn't trying to set up a life lesson for anyone, let alone myself.'"

29 of 250 comments (clear)

  1. Re:Loyal fan by Ant+P. · · Score: 5, Funny

    Yeah, I'd be _really_ pissed if I found out my Knoppix disc was actually some iso off Bittorrent...

  2. Huh? by rjhubs · · Score: 5, Insightful

    What kind of self-respected techie doesn't realize a pirated windows disk when he sees it? This story doesn't add up.

    1. Re:Huh? by BushCheney08 · · Score: 5, Insightful

      Seriously. I read through the article, and he goes on about how he doesn't remember the details about installing it. Then he goes on to mention that the version he installed used a known pirated key and required an altered winlogon.exe. I find that humorous because the pirated copies I've come across require the user to swap out the winlogon.exe file themselves. Something I'm sure he'd remember doing. No, his story really doesn't add up.

      --
      Be a real patriot: Question authority. Think for yourself. Formulate your own conclusions.
    2. Re:Huh? by kimvette · · Score: 4, Informative

      Windows XP comes with documentation? In which parallel dimension?

      Windows 2003 comes with a joke of a manual, but XP? If you buy OEM, there IS none. Online help is your manual, you get a holographic disc, a COA sticker with a holographic strip, and that's about it.

      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
    3. Re:Huh? by jacksonj04 · · Score: 3, Insightful

      Your MSDN key (For XP in this case) is unique to you, and must be specifically requested. It's good for activation on up to 10 machines in theory, though i've personally used mine for 14 or so. Perhaps he'd run out of activations and there was an obscure bit of the system which flagged it as pirate?

      That said, he's breaking the ToS anyway if he's using an MSDN key as his personal machine. You can use them for development machines (Hence the D = Developer) but not for commercial or personal use.

      --
      How many people can read hex if only you and dead people can read hex?
  3. He is full of shit... by kosmosik · · Score: 4, Insightful

    If some company would sell me invalid copy (pirated) ofo software on purpose I would post EVERY DETAIL on that company that I have.

    Just to make others safe from that company. He didn't that leads to conclusion that he is full of shit. Also posting such insult requires me to be real about it since if I wouldn't the resseler would sue my ass.

    Now after reading (yes I did read that crap) a bit lenghty article on how MS is great, how they suprised him with their support and kindlyness, how it can happen to anyone, blah, blah, blah. I just see MS marketing bullshit in it and the guy getting kind of rich from just blogging what MS suggest him to blog.

    It is too obvious. I am not a language expert but I can even see different style of writing/expressing in discussed post that in his other works.

    1. Re:He is full of shit... by kimvette · · Score: 5, Interesting
      If some company would sell me invalid copy (pirated) ofo software on purpose I would post EVERY DETAIL on that company that I have.


      I've been down that road. I went to one of those computer shows a few years ago to look for some now-esoteric equipment like SCSI cases, various SCSI connectors, and so forth. I checked out the software deals, bought a bunch of Norton Antivirus licenses (legit) and Quickbooks Pro. Turned out the Quickbooks CD was counterfeit and wouldn't register/activate. I called Intuit and learned it was a counterfeit. Everything appeared legit to me, but I haven't studied their typefaces or anything. Turns out the "Quickbooks Pro" silkscreening was slightly flawed, and the serial number/install key sticker was a totally different style from what was supposed to be there. The manual and packaging seemed real enough though. Anyway, Quicken met me halfway and gave me a great deal on new legit licenses - three seats (which basically came to three seats for the price of two), when they could have been real jackasses and not give me any discount at all. What I did for them was give them the name, number, and (claimed) address of the dealer from whom I purchased Quickbooks, and checked various show schedules to find the next few they'd be attending so that Quicken could send reps to to bust then. If they fucked me out of $179 with very real-looking packaging, chances are I am not the only one they're ripping off. All in all Intuit was damned courteous when they owed me NOTHING for my inconvenience.

      The fact that their software is badly architected and requires admin privileges though, is not so forgiveable. :(
      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
    2. Re:He is full of shit... by dtfinch · · Score: 5, Informative

      I accepted his initial report because it was perfectly consistent with my own experience. I have a system at work that has always validated as genuine. After I installed the update, it displayed the annoying and accusational WGA counterfeit notifications. Re-validating on Microsoft's website and rebooting a couple times made the notifications go away, and their MGA diagnostics tool confirms that it's genuine. Microsoft's WGA notifications update was buggy, and erred on the side of accusing legitimate users (at least myself) of piracy, despite that it was correct in Paul Thurrott's case.

    3. Re:He is full of shit... by ClamIAm · · Score: 3, Informative

      I like how you guys accepted his initial report unquestioningly, because that report was in keeping with your Microsoft hatred. You had no problems applying 100% credibility to the initial report. You had no problems attaching 100% credibility to that initial report's author. But now that he's amended that report with new info, you guys are saying that he's full of shit, because the new info isn't in keeping with your Microsoft hatred.

      And you have proof that the same people are posting both opinions? Newsflash: lots of people post on slashdot. Claiming that "you guys" (slashdotters) all share the same views is so absolutely stupid that it hardly merits a response, save to point out your idiocy.

  4. Hey is that crow on the table? by Pvt_Waldo · · Score: 4, Insightful

    Time to straighten out all those knees that jerked a while back. Time for everyone that gleefully thrashed Microsoft to eat a little crow and basically admit the system did exactly what it was supposed to do - block an illegal copy of Windows.

    It's classic debugging to know that when you try to solve a problem and keep thinking, "But this HAS to work!" you are making an incorrect conclusion somewhere. In this case, trusted person who knows how it is supposed to work has (he incorrectly assumes) a legit copy of Windows, Windows says it's a copy, nobody believes it is a copy. Many jump on anti-Microsoft bandwagon (the knee jerk helps with the jump) and just assume it's evil Microsoft. Did anyone ever post in the thread, "Gee maybe he has an illegal copy?"

  5. The Real Thing by Doc+Ruby · · Score: 4, Insightful

    This is a great lesson in a new problem we'll all increasingly face. How do I know, when I buy a copy of some content (movie, song, app, OS, whatever) that it's "legitimate"? How do I know it's not bootlegged? For years I've wondered this about music records. How do I know that Italian import 1972 Pink Floyd show is a bootleg, and not just some label I never heard of? How am I supposed to know that the Uruguayan vinyl of Hendrix at the Isle of Wight is just the product of some latenight mixing by Jimi of not enough multitracks and too many contracts?

    Microsoft has made a nuisance with its "Certificate of Authenticity", but something that actually works like that seems necessary here. We deride the "broadcast flag", but what about a "copyright hash" that lets us know our transaction was made with the legitimate grantor of even limited copyrights (for our consumption)?

    So much DRM is just a hassle or a ripoff that the publishers have poisoned the debate. How do we do what we need to do with DRM, without hanging ourselves from all the extra red tape it creates?

    --

    --
    make install -not war

  6. Re:Loyal fan by rolfwind · · Score: 4, Funny

    If you downloaded it, it probably is pirated.

    Send me a low fee of $9.95 and I'll send you an Knoppix Genuine Advantage copy. Afterall, you wouldn't want the BSA* to come after you.

    *Bull Shit Artists

  7. A likely story! by DirePickle · · Score: 5, Funny

    "Say, these are awful nice kneecaps. It'd be a shame if, y'know, something were to happen to 'em. And accidents do happen... like accidentally installing pirated versions of Windows."

  8. End result? by catwh0re · · Score: 3, Insightful
    Well it seems the end result was that Paul's computing experience got distrupted, and Microsoft gets to catch a vendor who is pirating (maybe by accident?) their Windows product...

    I don't see any win here for the consumer, it's not like the price of Windows is going to come down as a result of this, the only thing we're going to see is this possibly helping Microsoft's bottom line at the expense of disrupting their users.

    Wouldn't it be preferred if MS used another method to find their lost revenue? Instead of relying on end users to go through the confusion (and possible further consequences of WGA). Afterall, how many end users are going to call Microsoft to report that their vendor is selling pirate copies of windows(or even realise this, a basic user won't understand) versus just buying a new code online from MS right away.

  9. You can't cheat an honest man. by khasim · · Score: 3, Insightful
    He thought he was getting the disk through a "loop hole" where he could buy it if he also bought some "hardware".
    You may recall that XP MCE 2005 is now available for purchase thanks to a loophole in the product's licensing terms. To get around the legal requirements, retailers simply have to sell you some kind of computer hardware along with the software; mine came with a USB cable that I promptly threw away.

    So he was buying from a company that he knew was already playing a little loose with the rules.

    So, a company willing to bend rules is also willing to break laws? Big surprise.

    The real surprise is that he wouldn't check the software. And that he'd forget how he got it. And so on and so forth.

    This story is just ... weird.
    1. Re:You can't cheat an honest man. by mikeisme77 · · Score: 4, Interesting

      Newegg.com has the same policy about only selling XP MCE 2005 with hardware (utilizing the loophole) and I don't think anybody on Slashdot would say they're not a reputable online vendor...

    2. Re:You can't cheat an honest man. by Bing+Tsher+E · · Score: 5, Insightful

      Purchasing a Windows OEM version 'bundled' with a piece of hardware is not 'bending the rules.' It is living by the rules as specifically laid out. I have had no contact whatsoever (except for the POS machine at work that runs it) with Windows XP. But I know for certain that the 'piece of hardware bundled' rule applies to Windows 2000 and Windows 98 OEM versions. It sounds like he thought he was getting an OEM version, and the vendor ripped him off (shipped him an illegal copy instead.)

      The company was willing to 'break the rules' (obviously) by selling a dodgy copy of an OEM CD. This was doubtless not brought to his attention while he was doing business with them.

  10. Re:Sorry, But I can't believe it by amliebsch · · Score: 3, Insightful

    Did you even read the update? He was using a virtual machine image. That's what the update was popping up on.

    --
    If you don't know where you are going, you will wind up somewhere else.
  11. Re:Loyal fan by Bing+Tsher+E · · Score: 4, Funny

    I bought a Mandrake CD set off of eBay about a year ago. After paying for and receiving it, I got an ebay notice that they had deleted his account and I did not have to pay for the CD set, as it was not legal for him to be distributing it.

    *shrug*

  12. Tin Foil Hat Explanation by KU_Fletch · · Score: 5, Funny

    MS Rep: That's a real nice website you got there Mr Thurrott.
    PT: Thanks.
    MS Rep: It would be a shame if it was accidentally got blocked by IE 7 for being unsecure.
    PT: Now how the hell would that happen?
    MS Rep: You know. Things happen. Websites get added to lists. Thumbs get accidentally broken. It's a funny world.
    PT: Come to think of it, I think I'm using a bad serial number.
    MS Rep: Atta boy.

    --
    It's not stupid. It's advanced.
  13. I don't get these parts... by hendridm · · Score: 5, Interesting
    So I had to figure out a way to post articles, preferably from within Vista.

    Firefox? Opera? Was it not compatible with anything but IE 6? Sounds lousy.

    My main machine dual boots between XP and Vista, but it's a pain to reboot just to post an article or two. So I decided the best thing to do would be to use one of the XP-based VHDs I had and post the articles using IE 6 from within a virtual machine. I grabbed the smallest one, which happened to be Windows XP Media Center Edition 2005, and installed it on the PC ... I ended up switching out the XP MCE 2005 VM for a Windows 2000 VM, because it's smaller (and thus boots up and goes to sleep more quickly) and the version of IE 6 included with Windows 2000 can save Web passwords.

    1. So which one is smaller then?
    2. I find it amazing that Windows 2000 has a faster startup and shutdown time than anything. Am I alone here?
    3. "The version of IE 6?" Correct me if I wrong, but I believe my IE 6 on Windows XP/SP2 saves web passwords?!?

  14. Re:Loyal fan by Bing+Tsher+E · · Score: 5, Informative

    He was selling the 'Official' Mandrake CD set, or copies of it, and you have to belong to their little club to get the 'official' CD images.

    Similar restrictions apply to direct copies of the 'Official' Release CD of OpenBSD (I've personally bought two releases retail).

    And hearkening waaaaay back, I remember in the mid 90's attending a Red Hat Linux event at a reserved hotel meeting room, where I asked the Red Hat marketing woman if I could make copies of my brother-in-laws Red Hat 5.0 retail CD set. She just gave me this uncomfortable look back like it wasn't a sincere question on my part.

  15. Microsoft will replace non-genuine by spacemky · · Score: 3, Informative

    With the WGA program, Microsoft says a user who unknowingly purchases a counterfit version of Windows will receive a free copy of Windows XP, if they report the seller.

    Details

    Perhaps Mr. Thurrott should persue his copy.

    --
    640YB ought to be enough for anybody.
  16. Wonder how much $$$ changed hands for that . . . by Ph33r+th3+g(O)at · · Score: 3, Insightful

    . . . confiteor. Best not to have columunists with an audience complaining that WGA is screwing over legitimate purchasers, so after a a little quid pro quo, his copy conveniently became "inadvertently pirated." Hogwash.

    --
    I too have felt the cold finger of injustice.
  17. The Real Absurdity is Intellectual Property by twitter · · Score: 4, Insightful

    How do I know, when I buy a copy of some content (movie, song, app, OS, whatever) that it's "legitimate"?

    You can't. There is no difference between the "legitimate" copy and any other copy and that fact demands a rethink of copyright laws designed to protect dead tree publishing.

    Copyright law in the US was formed a devil's bargain from the beginning. The founding fathers understood the purpose of such laws was the promotion of creative arts. They never wanted people to own ideas, which they correctly understood as something other than property. They did not even want people to own their publications forever. The goal was to encourage as much expensive publication as possible so that as many people as possible could be exposed to the country's current thoughts. They liberated their presses in a way the old world refused. The goal was to share. Exclusive franchises were established because that sharing was fiercely expensive.

    Today the cost of information is now entirely in it's creation. A worldwide network has been built where it is possible to transfer entire libraries without significant cost. The marginal cost of copies is neglegible. There is no reason anyone should be without any knowledge. Once the knowledge is create, it should spread without bounds. People will continue to solve problems and create knowledge because they must if they want to get things done. Most people want that knowledge spread in their lifetime.

    The problem comes not from the creators of knowledge but from those who would own it. Large publishers and others, long used to being gate keepers of information, want to retain that position. Windows is an example. The code was acquired though means both fair and foul. Much of it has been used to suppress rather than express as the death of Word Perfect, OS2, Palm and a host of other superior "competitors." In a few cases, such as Netscape, the code was liberated. In other cases, like Fastback and other backup programs, the code was discarded. Outside the computer industry things can be even worse. For every book you see at the major chain stores, there are hundreds in warehouses and thousands that never saw publication. For every song you hear on the radio, the story is much the same. Music, writing and other arts are part of human nature which preceded and will outlast the growing tyranny of IPA ownership. People are trying very hard to get around these would be owners to share and profit from that sharing. The current owners are not offering any share of those profits and will be routed around eventually. In the mean time, they are encroaching further and further into our basic rights to maintain their position.

    Copyright needs a complete rework. Strong protections and exclusive franchises are no longer required to promote the creation and spread of the usefull arts. Strong "IPA" laws are now the largest barrier to the innovation and education they obsessively promote.

    --

    Friends don't help friends install M$ junk.

  18. loss of control of supply chain by fermion · · Score: 5, Insightful
    The real problem here is that MS has lost control of it's supply chain, and as a result has been reduced to forcing the customer to act as an uncompensated QC agent. I see no overall benefit to the enduser, it is not like these things can't be checked at registration, and I see not program like 'your purchase is free if you get no receipt.'

    No, all that is happening here is MS creating such a complex system of distribution and prices, with registration codes that are long and difficult, all while trying to personalize a commodity product. Start with the first item. MS fought for regulations that mean that any manufactured PC must, for all intents and purposes, have Windows installed. So, even if a site license exists, you are still paying for windows. Yet even in light of this, MS still insists on selling upgrade and full products, even though the percentage of people who have not bought a previous copy of windows is small. Of course a copy of windows is linked to a machine, which is another senseless complication. Such complications as upgrade versions, home versions, pro versions, etc, simply allows the crooks an opportunity to manipulate the already confused end user.

    Which leads to the second issue. MS Windows is now a fully commoditized product. It owes it's success to being part of fully interchangeable system, which allows beneficial cost reductions for all concerned. The problem is, of course, that MS does not want MS Windows to be a commodity, and therefore treats it as a vertical market application. So, I can't take my copy of MS windows and choose to install it on a single given machine. I am told which machine it belongs to. This does not happen with any other component of the system. OTOH, every copy of MS Windows is all but identical, so the machinations necessary to create this leads to a rube goldberg machine.

    If MS would just sell MS Windows for $100 and get over all the hubris that somehow MS WIndows is a special thing would go away. If they want to continue the fantasy that somehow MS WIndows is not a cheap commodity, then they should do something like individualized DVDs, each encoded with their own ID.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  19. Paul's MSDN usage is also illegal by erikdotla · · Score: 3, Interesting

    As an MSDN subscriber and software license manager at my company, I actually read the EULAs that govern the use of MSDN licenses for products like the OS, Office, and everything else. It is not legal to use them for commercial purposes.

    Leave Paul's little 'oversight' with MCE 2005 aside. He states in his article that he generally uses MSDN for all of his software. Given that he runs a site about MS stuff and is clearly a big user of their software, it stands to reason that he uses Windows servers, XP workstations, SQL, Frontpage for site authoring, Office for email and all sorts of other things. None of this is legal under the terms of the MSDN license.

    I don't have the EULA handy, and there are many subscription types, but all that I have seen clearly state that it cannot be used for commercial purposes, or to develop/maintain your own IT systems.

    Just thought I'd point this out.

    --
    # Erik
  20. What an absolute twat by Idimmu+Xul · · Score: 3, Insightful
    IE 7 is incompatible with the Web site I use every day to post articles to WinInfo. So I had to figure out a way to post articles, preferably from within Vista. My main machine dual boots between XP and Vista, but it's a pain to reboot just to post an article or two. So I decided the best thing to do would be to use one of the XP-based VHDs I had and post the articles using IE 6 from within a virtual machine.

    For one site that he can't use IE7 on he's decided the best course of action is to run WinXP in a VM so he can use IE6. Do Firefox and Opera not run on Vista? Or are they also unable to post to WinInfo?

    This guy, his favourite OS and the sites he is affiliated with are poster childs for stupidity.

    --
    The problem with slashdot is that most of its users were bullied and stuffed into lockers as kids!
  21. Has Thurrott never seen an OEM sticker? by Strolls · · Score: 3, Insightful
    I find this whole retraction story very, VERY hard to believe.

    When you buy a legitimate OEM copy of Windows - from someone like Dabs.com or NewEgg - it comes in a cellophane wrapper with a hologrammed CD inside and a license sticker on the outside. There's also a scantly little booklet in there entitled "Welcome to Windows XP" or somesuch.

    I could understand Thurrott not expecting the hologrammed CD if he's never bought a separate copy of Windows before. Windows 98 & 2000 used to come with a screen-printed CD, and I guess many PCs with Windows pre-installed still do; for some reason if you're a small OEM then you get the full pack of hologrammed CD, sticker & leaflet that I describe above, but it seems that if you're a major-volume OEM like Dell or Packard Hell then you're allowed to buy the stickers separately & stamp your own "restore CDs" or (as many big OEMs are now doing) offer to let the user burn their own restore CD. I guess they get a discount for this.

    But does Thurrott really expect us to believe that he doesn't know what an OEM sticker looks like? When he purchased this alleged copy of Windows, the license number must have been printed on something! Wouldn't you be a little suspicious in this day and age if you were buying an OEM copy of Windows "just like all the PC manufacturers use" and the license key was hand-written on a scrap of paper? Ok, I'm exaggerating, but everyone knows what an OEM sticker looks like - Thurrott must have bought a laptop with Windows pre-installed; he may build all his own PCs, but he must have worked on a friend's PC, or handled an OEM-built PC in someone's office. All these computers will have a proper OEM licence sticker on them - stuck on the underneath of the laptop, for sure; on many PC towers I see nowadays the sticker is on the top of the PC, right at the front, but they're rarely hard to find. Microsoft deliberately make these stickers distinctive and hand to fake - the one I have here even has hologramming along the edge.

    If Thurrott bought this copy of Windows for an article then he would have kept the receipt to claim against tax. And I concur entirely with Kosmosik that if he was burned by a retailer sending him a dodgy copy in this way then he'd be shouting their name to the rooftops! Also, as a tech-savvy computer professional * cough* there's no way he'd throw away the original disk and license number that they sent him - it's obvious that you might need it to reinstall some day, and it's no effort at all to drop the disk in a file or folder with all your other software licenses.

    So something here really doesn't add up. He might not be prepared to admit that this is a copy he pirated because he didn't have the MSDN subscription disk handy at the time, but that's the only conclusion I can come to.

    Stroller.