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Hoarders vs. Deleters- What Your Inbox Says

BlueCup writes "You are your inbox. Take a clear-eyed look at how you answer or file each email. Notice what you choose to keep or delete. Consider your anxiety when your inbox is jammed with unanswered messages. The makeup and tidiness of your inbox is a reflection of your habits, your mental health and, yes, even the way Mom and Dad raised you." I always knew my obsessive packratting said something important about me as a human being.

7 of 328 comments (clear)

  1. gmail solved my clutter by yagu · · Score: 5, Interesting

    And I did (and still do) fit the clutter definition. I currently have about 1500 gmails, and I long ago stopped paying much care to them other than scanning and letting go. Google takes care of the rest.

    I have on file (old computers, old e-mail clients (elm, pine, thunderbird, on and on)) about 15 to 20 thousand e-mails, and it's always been a dilemma what to keep and what to throw away. What to deem important and what to forget. Ultimately I wrote my own software to manage my e-mail, wrote an inverted index machine (more than ten years ago, and did it as a shell script(!)). That took care of most of my needs and certainly surpassed the features of any e-mail clients at the time.

    But with that system I had the added anxiety of modifying/creating/maintaining my home-grown e-mail management software. Sigh.

    Now, with gmail, most of the features I needed (but not all) are provided and implemented much better than I ever did. If I can remember just one or two words from an important e-mail, it's almost always enough to retrieve the desired note using gmail index. I don't even bother marking things as important. If they're important, they come up.

    From the article: In Greensboro, N.C., Internet consultant Wally Bock keeps his inbox down to a manageable few dozen messages. He credits his sense of order to "having disciplined parents who made that a value." . YOu don't have to do this anymore with gmail. There is virtually no difference between e-mail that is "there", or "archived". Of course there is a difference if it is deleted, but why bother? For most users, gmail gives enough storage to not need to distinguish between throwing something away or keeping it.

    Also from the article: A saner way to pare down an inbox is to move email into folders, by subject or need for follow-up, and once a week set aside time for inbox housekeeping. Again, with gmail, not necessary! If you can remember a few key words, you're golden!

    And, I wonder at this recommendation from an "expert" in the article: University of Toronto instructor Christina Cavanagh studied hundreds of office workers for her book "Managing Your Email: Thinking Outside the Inbox." One of her subjects, a finance executive, had 10,000 emails in his inbox. She advised him to simply delete the oldest 9,000. Insane! And dangerous! Let Google manage that, and avoid the risk of "suffering the consequences" for stupid management techniques.

    Since I've "switched", my e-mail life has been virtually stress free, and how and what I manage with e-mail has improved my day to day management of communications dramatically. This is close to life (in e-mail) as it should be.

    YMMV

    1. Re:gmail solved my clutter by MustardMan · · Score: 5, Insightful

      I don't understand what is unique to gmail here. You're saying you can find any message by searching for keywords - so can just about any modern mail client. I do this all the time in mail.app, and my emails aren't being scanned to present advertisements to me. Am I missing something here?

    2. Re:gmail solved my clutter by SURsys · · Score: 5, Informative

      There's absolutely nothing imaginary about deleting emails being criminal. This was a "finance executive" she advised to delete NINE THOUSAND emails. I work for a global insurance company that also has a huge financial branch. Along with certain sides of the insurance aspect of the company, the financial branch is also restricted by FEDERAL LAW that certain correspondence must be kept and archived (emails, phone conversations, all sorts of paperwork, etc etc etc). So, depending on what he deals in, it very well may be criminal to delete some of those nine thousand emails.

  2. My Inbox by peterfa · · Score: 5, Funny

    My inbox is full of ads for a bigger penis, to get chicks, to make lots of money, etc. I wonder what this says about me. :/

  3. Re:What an excellent article. by PCM2 · · Score: 5, Interesting
    I have 1,215 messages in my inbox and all of them have been answered. I keep them because it's a "paper trail" for when someone asks me about it again in 6 months.

    That's nothing. I literally have 12,000+ messages in my inbox at home, and anybody who hasn't received a response from one of them isn't going to get one.

    The reason I keep them is simple. In this digital age, it's the only record I have of my correspondence with a great many people -- some of it memorable, some of it totally frivolous. Think about it: The only record. Have you ever noticed those six-volume collected editions of the letters of famous writers? Well, I and you might never be that important, but even if we were, guess what? Nobody writes letters anymore. Unless you do something to hang onto it, anything you spirit away into the Internet ether is essentially gone for good.

    So why not hang onto it? There's all kinds of stuff in that inbox. It's a paper trail, sure ... but it's also a crate full of opportunities acted upon or otherwise, phone numbers I forgot to write down elsewhere, copies of old files, heck, even plain old memories. Why take the time to sort through it all and decide what's what, when the entire archive can be zipped onto a keychain USB drive in less than a minute, and even the most basic email client can search out anything I want to find in the whole stack in a few seconds?

    Clearly this jerk is just another typical psychologist, willing to say anything to keep the Thetans trapped in my body.

    P.S. Oh, for the record, that email client is Thunderbird. 12,000 messages and counting, works just fine. Beat that, Outlook.

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  4. Inbox Zero, anyone? by mithras+the+prophet · · Score: 5, Interesting

    Ever since discovering Inbox Zero, I am a happier man.

    For me, this means:

    • Only check email every 30 minutes or 1 hour, on a schedule. No notifiers, no gorgeous translucent summaries, no stinkin' badges. I don't jump when email says to jump; I deal with it when I'm ready to.
    • When I'm reading through new mail, every message has one of four fates:
      1. Deleted, if it's useless
      2. Archived, where I can find it if I need to later
      3. Replied to or handled, if I can do so in 2 minutes or less
      4. Transformed into a todo -- either to do later in the day, or on a specific date -- and archived

    That way I don't have to wonder, "Say, I think there was some email I was meaning to deal with, where was it, somewhere in here, was it last week? And it's such a joy to have a perfectly empty It really is a great methodology / philosophy, and I heartily recommend it.

    Of course, I'd have more cred as a gettting-things-done wizard if I weren't reading Slashdot at the moment...

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  5. Re:What an excellent article. by Bonker · · Score: 5, Interesting

    This behavior has saved my bacon more times than I care to count.

    Boss: "So, why didn't you inform executive A that we were going to cut over the website this week."

    Me: "I did, a few months ago, I think. I remember talking to her on the phone."

    Boss: "She's swearing up and down that she's never heard anything about it."

    Me: "Bullshit." (When said to your boss, you'd BETTER damn well be able to put your money where your mouth is.)

    Boss: "This is a pretty big deal. It came up in the executive briefing. Do you have an email trail or anything?"

    Me: "Yeah. Let me send you all the related emails. (*clickity-click*) There you go. Looks like we talked about it in May. I'm sorry she's bugging you about it."

    Boss: "Don't worry about it. This is no longer our problem."

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