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Apple Responds to Labor Accusations

jlaxson writes "Back in June, a number of accusations were leveled at Apple regarding labor practices in its overseas manufacturing and assembly plants. At the time, Apple denied the allegations and said that it would launch an investigation. Today, the results of the investigation were released. From the report: 'We found the supplier to be in compliance in the majority of the areas audited. However, we did find violations to our Code of Conduct, as well as other areas for improvement that we are working with the supplier to address. What follows is a summary of what we've learned, what's already being done in response, and our commitment to future diligence and action.'"

17 of 58 comments (clear)

  1. How many Apple employees in California... by kingtonm · · Score: 2, Interesting

    work more than 60 hours a week?

    1. Re:How many Apple employees in California... by jcr · · Score: 2, Interesting

      I sure did, but not year-round.

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    2. Re:How many Apple employees in California... by DrXym · · Score: 4, Interesting

      I worked in Mountain View for a while. It wasn't unusual to be leaving at 8pm in the evening. But having said that, I was being paid an enormous salary, the atmosphere and environment was relaxed and there were perks like free food and soda for doing so. I expect Chinese sweatshops don't let their staff lie around on beanbags or play table football when they feel like it.

  2. Audits? What they had seen... by RuBLed · · Score: 5, Insightful

    may not be what is really happening.

    IMHO, most audits are scheduled and the management knows about it weeks or even months before the audit. This could buy the management "time" to "instruct" everyone about the audit and do some "beautification". This could also be the time "silence" and "hide" some people too. I'm not saying that the manufacturing facility was dishonest during the audit but given the location of the manufacturing facilities (China), I would not be suprised if they turned out to be dishonest. (who wants to lose a client anyway)

    But I really hope that the results of the audit are honest and true for the sake of all those people working there. Minor improvements there could greatly help the welfare of the workers.

    1. Re:Audits? What they had seen... by Whiney+Mac+Fanboy · · Score: 4, Interesting

      Indeed.

      On top of that, according to this bbc report, the audit was pretty lax - interviewing just 100 employees from more than 30,000.

      Also, we have this report of the audit - but noone knows where the factory is to independantly verify it.

      Can we trust Apple? They just denied the initial report - and now it seems there was some violations. Is this report the complete truth?

      --
      There are shills on slashdot. Apparently, I'm one of them.
    2. Re:Audits? What they had seen... by gutnor · · Score: 4, Insightful

      "Why is it so hard for people to believe that working conditions in the rest of the world simply aren't that bad? "

      I guess people tends to believe that because of human nature. They see that employers even in country like EU, USA, ... need to be -legally- reminded from time to time than employees are not slaves or pigs. So they wonder what happen in countries where law is not as strong.
      Also, they know very well that Apple and IBM and other don't go in China in good heart to help local population to develop. They are no ONG, they are business managed by the same sort of people that showed utter disrespect even to their fellow citizen ( ENRON, ... ). So they have hard to believe that they behave like choir boys in China.

      Everybody is happy if everything is fine in this plant but that's always good to remind companies like Apple, IBM that "Chinese are cool with their people" argument is not enough if they don't want to make the cover of Fox News. At least if they outsource my job, I want guarantee that people that get it are treated fairly and improve their life with it, so that at least not everything is lost.

  3. Apple's official spokesman said: by cannonfodda · · Score: 3, Funny

    (Insert bad robot voice) 'It's not my fault."

    --
    Hmmmmmm
  4. Electronic Industry Code of Conduct by reporter · · Score: 4, Informative
    In 2004, HP, Dell, and IBM developed the Electronic Industry Code of Conduct (EICC) in cooperation with key component suppliers: Celestica, Flextronics, Jabil, Sanmina SCI, and Solectron. The EICC is a standard of corporate social responsibility (e.g., treating employees well) that IBM and other systems companies expect from their suppliers. In other words, IBM will do business with only those Vietnamese electronics suppliers which abide by the EICC.

    The current list of companies subscribing to the EICC includes Apple.

    Look carefully at the list. It is revealing. The only systems companies in that list are based in North America, Europe, and Japan. Acer (a Taiwanese systems house) and Samsung (a Korean systems house) are absent from that list. The only Taiwanese company on that list is Foxconn, a component supplier. Doubtless, tough pressure from IBM and other Western companies essentially "forced" Foxconn to comply with the EICC; otherwise, these Western companies would have dumped Foxconn as a supplier of PC connectors.

    No one should be surprised over Apple management's commitment to investigating allegations of worker abuse in Apple's supply chain. Apple is committed to the EICC and demands that its suppliers treat their employees well.

    If you had presented allegations of worker abuse to either Acer or Samsung, their managers would have arranged for security to throw you out of their offices.

    These days, with laptops and desktops becoming indistinguishable commodities, I use corporate social responsiblity as the deciding factor in my purchases. I will also prefer an Apple laptop over an Acer laptop.

    1. Re:Electronic Industry Code of Conduct by Whiney+Mac+Fanboy · · Score: 5, Informative

      And it just so happens that the two best quality laptop builders are Apple and IBM (now Lenovo, not sure how things will change).

      Apple doesn't build laptops - they have them made for them by Asustek (mostly), using cheap asian labour.

      Interestingly, Asustek is not on the linked list.

      --
      There are shills on slashdot. Apparently, I'm one of them.
  5. Re:However? by duffel · · Score: 3, Insightful
    being in compliance with the majority of areas audited means you failed to comply with all of them. I mean, Charles Manson was in compliance with most of the laws of the time...

    And if copy a song from a friend, you fail to comply with all the laws. That doesn't make you a serial killer. If you read the article, you will see what the code of conduct violations were, and how they were/are being addressed.
  6. Also... by Slaryn · · Score: 2, Informative

    We have to keep in mind that Apple's Code of Conduct != the law (though it may to them). Looks like they're not really breaking any rules here... just employee backs.

    1. Re:Also... by Rosyna · · Score: 2, Insightful

      While this is true, Apple would just drop Foxcomm completely. You may think that Apple would never do this due to the amount of money Apple could lose. You'd be wrong. Steve Jobs has been known to drop companies that embarrass him, even if dropping them means less profits.

  7. Working Conditions: Japan Better than USA by reporter · · Score: 4, Interesting
    In an unusual twist, the working conditions in Japan are now actually better than the working conditions in the USA.

    Prior to 2000, stories about death by overwork were not uncommon in Japan. The Japanese government recently enacted a law that effectively limits the amount of overtime that engineers may be forced to work. A recent article by the "New York Times" refers to the issue of limiting overtime.

    Other articles commenting on this matter suggest that the law restricts overtime by requiring companies to pay engineers increased wages for each additional hour beyond 8 hours per day. According to one source, each hour of overtime must be paid 125% of standard pay.

    Is there any chance that the California government will limit overtime in the same lucrative way (i.e., lucrative for the employees)?

  8. Re:what?? by Anonymous Coward · · Score: 2, Funny

    A punchline?

  9. Re:Working Conditions: Japan Better than USA by udderly · · Score: 2, Insightful

    Isn't it funny how those overtime hours that employers *need* us to work so badly dry up when they have to start paying for them.

  10. Re:Glad to be an American. by p0tat03 · · Score: 3, Informative

    Funny, 'cos I could've sworn the engineers that worked at my last place of employment regularly did 80h, unpaid OT, and regularly worked weekends too. Glad to see the Chinese "sweatshop" labour beats out good old fixed-salary American employment!

  11. Re:Working Conditions: Japan Better than USA by Elwood+P+Dowd · · Score: 2, Interesting
    Is there any chance that the California government will limit overtime in the same lucrative way (i.e., lucrative for the employees)?
    It already does. If you are paid hourly, you are paid overtime. If you are salaried, you aren't necessarily paid overtime. Salaried employees cannot have their vacation time or paycheck docked if they work less than a full day. (Or, they can, but then they get overtime.)

    There are various exceptions, but it's 1.5x base pay
    --

    There are no trails. There are no trees out here.