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Learning to Love the Cable Guy

An anonymous reader writes "The New York Times and C|Net are reporting on new good will gestures from big cable companies. As service monopolies increasingly became the norm, quality of service began to decline across the board. Now, though, with a number of alternatives cropping up, cable companies are beginning to realize the need to ensure customers say with the often imposing service companies." From the article: "[As] service has improved slowly as satellite providers, upstart phone carriers and cell phone companies have provided attractive alternatives. And now that cable and phone companies are starting to sell similar bundles of phone, broadband Internet and television products--known in the industry as a triple play--they risk losing subscribers forever if they do not keep them happy."

6 of 291 comments (clear)

  1. Cable blows by ArchieBunker · · Score: 5, Insightful

    Ever do a comparison between cable and satellite? The quality is like night and day. Comcast and Adelphia both have lots of pixelation and the first 80 channels are still analog feeds. They are grainy as hell and one with Adelphia had permanent ghosting from the local UHF channel. Flipping through channels on cable takes longer for the picture to fill in compared to satellite. My parents had a cable modem and it was fine for a few years and then they had tons of disconnects and signal problems. The final straw was the bill increasing $10 in one month. I got them DSL and called to cancel the cable modem. I told them going up $10 was my reason for cancelling. The guy told me it was because we were now on the "silver" plan. I told him it was the same thing as before but under a new name and just cost $10 more. Then he tried telling me their cost for ESPN went up 500%. Well make an ESPN package then, when was the last time you watched a major sporting event on ESPN? Never. Ooops sorry for the rant :)

    --
    Only the State obtains its revenue by coercion. - Murray Rothbard
  2. Re:Too little, too late. by BakaHoushi · · Score: 5, Insightful

    While I think you could tone down the "ignorant masses" routine, I agree with your overall point. As a kid, I did watch a lot of TV, I admit. But to be fair, I do remember growing up to watch cartoons like Muppet Babies, Animaniacs, Pinky and the Brain, The Simpsons before it became Guest Cartoon Celebrity of the Week, etc.

    But as I grew up, I just started to watch less and less. I'd occasionally find a show that was worth watching, but it was a rarity.

    Now, well, I still watch some, but not really much. Mainly just Cartoon Network for certain anime shows, or something like The Venture Brothers. I'll often keep Comedy Central on just to listen to the Daily Show and Colbert Report as I do something else.

    I don't know whether I've grown up (slightly) or if TV has just dumbed down (or both, or we've just become more aware of just how dumb it is), but it's hard to actually devote the effort to actually watch a show when you have better things to do with your spare time. Hell, even if it's just browsing forums for links to news articles or searching Wikipedia, I actually feel LESS insulted on the Internet than I do watching TV.

    It's a rather round about way of me saying, basically, that Cable companies need to wake up and learn that they can't just overcharge people for the same crap year after year. It gets old, and some people, albeit maybe not the majority and not all at once, will find alternatives. "What do you mean if I just want 5 channels, I need to order another 45? No way." This is especially true since now even if you don't get a station for that one show you like, you can most likely just find it on YouTube or DVD.

    So I just offer them this message: Stop overcharging and forcing people to buy things they don't want, or people will find alternatives, or even, gasp, go without!

  3. Re:How about just letting me buy what I want? by samkass · · Score: 5, Insightful

    I program out the channels I don't watch. Works kinda like adblock.

    You're still paying for them, though.


    Probably not. The cable service probably would cost exactly the same with or without them. In fact, not including them might lose the cable companies some ad revenue and increase costs.

    --
    E pluribus unum
  4. Re:How about just letting me buy what I want? by Elminst · · Score: 5, Insightful

    You do know the cable company is the middleman giving you TV, right?
    The cable co is given a package of channels from the provider; the studios.
    The studio says, if you want this "cool" channel, you have to take these "sucky" channels too.
    If the cable co doesn't give you the sucky channels, the studio yanks their contract, and you don't get any channels.

    So I assume from your post you'd be happy with an a-la-carte cable? Fine. You pay $5 and up for each of the channels you want (a common price point in most arguments). Pick your favorite 11 channels. Congrats. You are now paying MORE than I am with my 200 channels, non a la carte. But you have what YOU want, right?

    --
    No unauthorized use. Trespassers will be shot. Survivors will be shot again.
  5. Re:How about just letting me buy what I want? by thrillseeker · · Score: 5, Insightful

    So I assume from your post you'd be happy with an a-la-carte cable? Fine. You pay $5 and up for each of the channels you want (a common price point in most arguments). Pick your favorite 11 channels. Congrats. You are now paying MORE than I am with my 200 channels, non a la carte. But you have what YOU want, right?

    It's a common and completely arbitrary price point designed to advance a specific agenda, and even if it's accurate, it's an average. The problem is the cable companies have so long enjoyed monopoly status that they have no idea how to behave in a real market. In a real market that $5 price point may become $10 for the ESPN channels and $0.10 for the Pass-The-Loot channels - they may even pay you to watch it. Of course. with proper IPTV the cable companies will become what they deserve to be - providers of bandwidth - and the only people who matter in this arguement - the customers - will get everything better, cheaper and faster. But, first the FCC has to pull their collective head out and begin trying to enforce actual markets, without monopoly status, in all their domain.

  6. Re:How about just letting me buy what I want? by Jeff+DeMaagd · · Score: 5, Interesting

    I program out the channels I don't watch. Works kinda like adblock.

    You're still paying for them, though.


    I very highly doubt that. I have C-Band satellite (the huge dish type) without a paid subscription except for Comedy Central, SciFi and Cartoon Network.

    Despite not having a subscription to the religious or shopping networks, I can get them, even if all my subscriptions lapes, they still come through. That type of channels are unencrypted, meaning that I don't have to buy a subscription to watch them. I doubt that the cable systems are giving those networks any money.