Slashdot Mirror


Birmingham Drops Open Source Initiative

eldavojohn writes "Birmingham, England put a stop to a half million pound project to put Linux and open source applications on library access PCs across the city. From the article, 'The council planned to roll out Linux software and applications on 1,500 desktops in libraries across the city, but in the end went no further than a 200-desktop project. Several industry watchers have voiced their concerns about the project, particularly around the number of PCs rolled out. Birmingham's expenditure averaged over 2,500 pounds per PC.' Why did they stop after 200 PCs? Because they claimed with Windows, the project would have been 100,000 pounds cheaper. One may wonder if they paid for initial training of their workforce making the first 200 more expensive than the rest but the article does not say whether or not this occurred."

52 of 275 comments (clear)

  1. And now a word from our sponsors... by Pharmboy · · Score: 3, Funny

    This article brought to you by..

    "Microsoft: Where do you want to go today?"

    --
    Tequila: It's not just for breakfast anymore!
    1. Re:And now a word from our sponsors... by zebs · · Score: 4, Funny

      Microsoft: Where do you want to go today?"

      Not Birmingham, thats for sure.

    2. Re:And now a word from our sponsors... by Jethro · · Score: 2, Informative

      Clearly you don't like Indian food.

      --


      In the land of the blind, the one-eyed man is kinky.
    3. Re:And now a word from our sponsors... by smallguy78 · · Score: 2, Informative
      --
      Nothing costs nothing
  2. Incompetence by chill · · Score: 5, Interesting

    A quick read thru the article reveals not a problem with Linux, but with the idiots trying to manage the deployment without knowing what they were doing.

    I feel sorry for Birmingham. Not so much for having to use Windows, but for having to live with an IT staff like that one.

    --
    Learning HOW to think is more important than learning WHAT to think.
    1. Re:Incompetence by PFI_Optix · · Score: 3, Insightful

      Agreed. It's probably a bad idea to switch to Linux without knowing how to:

      Install it
      Customize it
      Deploy it
      Support it

      In the past I've said many times that Linux has problems making inroads on the desktop because it's hard for endusers to use. In this particular case, though, it's a matter of IT staff expecting it to be easy and not bothering to familiarize themselves with Linux enough to competently deploy it.

      Linux should "just work" for Joe Six-pack, but IT staff need to know it as well as they know Windows if they're going to use it. Where I work we don't use Linux because we don't have sufficient knowledge of the OS and don't have the time or money to get good training. If and when we can learn it well enough, we might start using it.

      --
      120 characters for a sig? That's bloody useless.
    2. Re:Incompetence by IflyRC · · Score: 2, Interesting

      But isn't that the problem with most Linux deployments? When you have the majority of the IT workforce out there not trained in Linux it makes for a tough hiring process to find someone qualified for a rollout like this. Then, when you do find someone qualified (I'm talking qualified here, not someone who has been running Linux at home as a hobby...but a true Linux Professional) the rates are through the roof.

      As Linux matures in the marketplace you will have more people competent in undertaking a process like this rollout and rates will fall. Average time of deployment will fall as well and we'll see more successful rollouts. However, in the hear and now its difficult to get something like this to go off without a hitch due to just the sheer lack of experience in the world.

    3. Re:Incompetence by Carrot007 · · Score: 2, Funny

      And there in lies the problem.

      In business the contract generally goes to someone who can talk the talk.

      Unfortunatly where as any moron can knock up a windows environment (they should chaneg the cert to mcm=microsoft certified moron) it takes more than a gas bag mouth to deploy linux succesfully.

      The project was likely a falire due to this.

      Initially:
      Gas Bag Moron: Hey I can save you money with linux?
      Birmingham: Ok

      After getting this contract
      Gab Bag Moron (internal dialogue): So what's this linux thing, can't be that hard after all I've got microsoft cerification.

      Bah.

      --
      +----------------- | What is the question!
    4. Re:Incompetence by Osrin · · Score: 4, Interesting

      While it is fun to lay the blame outside of Linux, the community should really be looking at the product provided and working out how to make it deployable for every one of the 6.2bn folks on the planet if it is going to get the pervasive desktop deployment that some seem to be looking for.

      It will only take a small number of stories like this before IT managers around the world take the decision not to look at Linux at all. Adding the threat of the pointless wrath of the community to that (as per your post) and the decision not to even look at Linux is a really clear one.

    5. Re:Incompetence by sheldon · · Score: 4, Interesting

      I've been involved in numerous Windows roll outs, from Win95 on... As well as OS/2 and variations of Unix.

      Claiming that it's the fault of incompetent staff isn't really an excuse. In every deployment I've seen, the staff has known nothing about the product when the deployment starts. You learn as you go. What you rely on is good whitepapers and documentation provided by the company on how they expect a rollout to occur. Along with some experience on proper communication, testing strategies, rollout scheduling, etc.

      Furthermore in every deployment you encounter obstacles... problems interfacing with some piece of hardware or software. This could be a case of them encountering more obstacles than they assumed initially, and/or having no good reliable source for help to solve them quickly.

      I realize this is /. and everybody here thinks they are smarter than everybody else in the world, but the real world doesn't work like that.

    6. Re:Incompetence by SnowZero · · Score: 2, Interesting

      From the studies I've seen, Linux admins cost more, but less per machine. A Linux admin costs around 50% more, but could manage 2x or more in terms of machines. Governments regularly screw up IT projects, and there are numerous ways they could fail in this one, such as:
      (1) Retraining existing Windows admins, not hiring Linux ones (Common for a gov't job, admin has no motivation for success)
      (2) Hiring lots of cheap admins for Linux (Works badly for Windows, but functional. Doesn't work for Linux)
      (3) Too many consultants, since they don't know what they are doing (Consultants often find a way to plug their pet products)
      (4) User resistance, esp influential ones (If the boss can't find solitaire, heads will roll)

    7. Re:Incompetence by novus+ordo · · Score: 5, Informative
      According to this commentary in a previous article, you are right:
      Some facts have been omitted from this article which shed further light on the appalling waste of taxpayers money that was the Birmingham City Council's Linux trial:

      1) A trial of 4 differently configured Linux desktops (Ubuntu-based) and one Sun Java Desktop machine was held at Birmingham's central library in the summer 2005. A local research company was employed to measure the outcomes of the double-blind trial, specifcally which configuration was viewed as the best by participants. The Linux desktops took the top four spots with Sun's Java Desktop coming in last. Unsurprisingly the report was never published. BCC are a major Sun client.

      2) The Open Source community, especially the Open Source Consortium (others included the Gnome Foundation), was entirely excluded from the project after the initial trial. BCC IT's department thought they could undertake the deployment themselves. The failure of this project proves this was not the case.

      3) BCC selected an obsolete version of Suse Linux rather than the Ubuntu desktops that won the Library trial. They were unable to replicate the winning desktop configuration because the IT department accidentially erased it.

      4) Open Forum Europe managed the Open Source Academy and were responsible for the dissemination programme.
      --
      "You're everywhere. You're omnivorous."
    8. Re:Incompetence by 99BottlesOfBeerInMyF · · Score: 2, Informative

      Claiming that it's the fault of incompetent staff isn't really an excuse. In every deployment I've seen, the staff has known nothing about the product when the deployment starts.

      What!?! You've never hired people familiar with the platform you're deploying to deploy it? You just hire random minimum wage people or what?

      What you rely on is good whitepapers and documentation provided by the company on how they expect a rollout to occur.

      They parted ways with two consulting firms that were both experienced at deploying this and instead paid no one for documentation and support and instead tried to create it themselves. That is incompetence at the management level if nothing else.

      This could be a case of them encountering more obstacles than they assumed initially, and/or having no good reliable source for help to solve them quickly.

      ...Because they decided to stop paying both the experienced planners and the support company.

      I realize this is /. and everybody here thinks they are smarter than everybody else in the world, but the real world doesn't work like that.

      In the real world if you make idiotic design decisions, your budget balloons to levels described by the company that helped you plan the deployment as "ridiculous," and you decide to scrap the whole thing at the cost of a million bucks then yeah maybe you're incompetent and should have retained at least one of the professional companies instead of trying to do it yourself. There are plenty of from-scratch deployments in numerous countries, that cost half what these people wasted.

    9. Re:Incompetence by Inda · · Score: 2, Insightful

      Training. Do people even get Windows training?

      Back in the 3.1 days, my Windows (and MS Office) training involved watching half a dozen VHS videos. Does that still happen? I think not.

      Today I had to ZIP some files onto a USB drive because my 40 year old boss didn't know how. He's a lead engineer in charge of a 650 million pound project but things like Zipping a few files together aren't interesting to him. Why should they be?

      I work with others in their forties who cannot map network drives, don't understand that you can save shortcuts in your favorites [sic] to absolutely anything, are unable to save email attachments, do not understand that you can drag and drop almost anything anywhere, etc, etc, etc.

      I'm not convinced that training for the office working Joe Bloggs is the problem. Joe Bloggs doesn't know how to use Windows to even a moderate standard.

      Me? I only use Windows these days because everyone else is using it and I know that is true for many, many people.

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
    10. Re:Incompetence by toadlife · · Score: 3, Interesting

      "From the studies I've seen, Linux admins cost more, but less per machine. A Linux admin costs around 50% more, but could manage 2x or more in terms of machines."

      I see this as a problem with linux (and *nix OSs in general), not an asset. I don't have a study to point to, but IME, a competent Windows admin can manage 2x or more in terms of machines than a normal Windows admin. As your point #2 points out, throwing more monkeys at the problem can work (albeit poorly) with windows, it can't with linux. This reflects a strength of Windows. This is a major problem for many when it comes to the adoption of linux, because in many areas the talent pool is simple too thin, and finding quality people is not easy. Add in the government factor, and you can all but forget finding anyone competent enough to handle the migration.

      If I had a buck for every time someone said "The problem is your stupid Windows admins. Just hire some competent people and migrating to linux will be easy.", I could probably buy an extra gig of memory for my wife's computer.

      To the issue of "competence" - For linux, I would define a basic level of competence as having an understanding of basic UNIX concepts, an understanding of the UNIX security model, a decent grasp of TCP/IP, and the ability to make #!/bin/sh carry out repetitive tasks. For Windows I would define a basic level of competence as having as having an understanding of basic Windows concepts, an understanding of the NT security model, a decent grasp of TCP/IP, and the ability to make cscript.exe and cmd.exe carry out repetitive tasks.

      Every employed *nix admin I've ever met in person meets my definition of "competent", but I've yet to meet an employed Windows admin in person that meets the definition.

      That doesn't mean I don't think linux can be adopted successfully. I think the government factor, not linux, is the biggest problem here.

      --
      I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
    11. Re:Incompetence by sheldon · · Score: 2, Insightful

      What!?! You've never hired people familiar with the platform you're deploying to deploy it?

      How often do you see an ad like "Wanted: Systems installer for large Windows deployment. Must have five years experience deploying Windows Vista"? ...Because they decided to stop paying both the experienced planners and the support company.

      Perhaps they believed that Linux was free, and they didn't need pay for it?

  3. Good by Anonymous Coward · · Score: 4, Interesting

    I used a couple of the Linux machines in their main library, and they were rubbish compared to the Windows ones. I think whoever set it up hadn't bothered using the machines themselves! They even had US keyboard layout set, did they just plough through the setup wizards clicking Yes to everything??

    1. Re:Good by gEvil+(beta) · · Score: 2, Funny

      did they just plough through the setup wizards clicking Yes to everything??

      [YES] NO CANCEL

      *click*

      --
      This guy's the limit!
  4. TFA Headline says it all by RedHat+Rocky · · Score: 4, Informative

    The actual article is titled: "Criticism mounts over Birmingham's Linux project"

    This is a followup on the project being discarded, mainly focusing on critical comments of how the project was managed.

    Notable quote: 'Mark Taylor, whose Open Source Consortium also exited the project in the early stages, said: "I have no idea how anyone could spend half a million pounds on 200 desktops, running free software".'

    --
    Anything is possible given time and money.
  5. Windows can be cheaper than Linux... by Anonymous Coward · · Score: 2, Funny

    ...when Microsoft is paying you to use Windows.

  6. In related news... by Harmonious+Botch · · Score: 4, Funny

    ...the Birmingham city council is using gas lighting because of the cost of teaching their employees how to flip a switch to turn on electrical lights.

  7. would have been by SkunkPussy · · Score: 5, Insightful

    £333/desktop if they had rolled out the full number of desktops.

    Its not surprising that they spent a lot of money to achieve seemingly nothing - Birmingham City Council BOASTS all over the place that they are "the biggest employer in the West Midlands". Probably cos it takes 10 muppets to do the same job that 1 competent employee should be expected to do.

    --
    SURELY NOT!!!!!
  8. Re:How can windows be cheaper than a free OS? by jb.hl.com · · Score: 4, Insightful

    It depends, really. It depends if you have to retrain staff to use the new systems, if you need to hire extra support personnel, if you need to buy hardware that works with Linux... all sorts of things could affect the overall cost, not just the license cost.

    --
    By summer it was all gone...now shesmovedon. --
  9. Hmm, Not in my Birmingham by Sneakernets · · Score: 4, Interesting

    In other news, Birmingham, Alabama is doing the exact opposite. Open source has fluorished here, as low funds make one go to low-cost alternatives.

    --
    "No freeman shall ever be debarred the use of arms." -- Thomas Jefferson
  10. And before everyone moans about the cost by Timesprout · · Score: 2, Interesting

    The Munich migration is more expensive than the windows upgrade would have been. They just made a deliberate decision not to use Microsoft.

    --
    Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
    What truth?
    There is no dupe
  11. What about virus, spyware and downtime costs? by at_slashdot · · Score: 2, Insightful

    To me it seems that the biggest cost with Windows is not the upfront cost per seat, it's probably the cost of maintanance and data lost due to viruses and spyware, but hey, what do I know....

    --
    "It is our choices, Harry, that show what we truly are, far more than our abilities." -- Prof. Dumbledore
  12. Microsoft and the RIAA - Twins Under the Skin by Nom+du+Keyboard · · Score: 4, Interesting
    I think Microsoft is in the same position as the RIAA. They have to win every time.

    The RIAA has to win every every court case because, by the legal principal of non-mutual estoppal, if they lose once they cannot use the same legal arguments in any future case they might wish to bring (i.e. if P2P music sharing occurs through an IP address you pay for, you're automatically responsible, guilty, and owe them lots of money regardless of what you actually did, or didn't, do).

    Microsoft has to win every desktop every time because, if a large-scale commercial Linux deployment succeeds as a viable alternative to Windows, it will be considered seriously as a candidate in every future large-scale deployment of PC's. Microsoft will have to fight for every future desktop contract, instead of being the de facto only option for 99% of them.

    And both groups are willing to do whatever it takes to win at all costs!

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  13. Why Linux will not take over Window's market... by madhatter256 · · Score: 2, Interesting

    Linux is harder to set up, thus it will be more expensive for governments to switch over to linux because it takes more time to set it up. Whereas with Windows, after being in the market for so long and having a lot of people at least be exposed to it once or twice in their lifetime, will not require as much time compared to linux. Therefore it is cheaper to use Windows both in the long term and short term.

    Once linux has the same support, features, ease-of-use as Windows has then it has a chance of succeeding and taking a good chunk of market share. But as linux continues to be protrayed as the geekdom of software, it will not be a cheaper solution to Windows.

    --
    Previewing comments are for sissies!
    1. Re:Why Linux will not take over Window's market... by businessnerd · · Score: 2, Informative

      You make some excellent points, but you have to keep the setting in perspective. Your comments are definitely valid in a corporate setting, but this is a library setting with computers open for free public access. My mother works in a public library in the US and I have volunteered my time assisting the sysadmin in support.

      The first thing to remember, is that the public user does not need any specialized applications. The staff may need a special app for their check-in/out cataloguing system, but as for the public user, they need access to only two things: Office suite and web browser. Sure there are lots of other apps that we've provided (mostly some games) but the only things people do on these public machines is office related and web related. Now with the web portion, there are a lot of apps that may go along, as in flash, acrobat, etc. We even broke down and installed all of the popular instant messenging clients (I objected, but was over-ruled and had to install aim, yahoo, and msn on every pc in the place). The only exception I can think of is tax software, but the demand for it was usually low (only on a couple pc's and only used around April 15th).

      You also argue about support. You and the parent are both correct in your assessments of support in Windows. Corporate support for Windows (from what I've been told) is pretty good and have gotten some previous co-workers out of some pack-up-your-things-cause-your-probably-fired type of jams. But these are for servers. A public library is already stretched for funds and does not have a support contract with MS. That's why they have their IT guy (and yes it's usually just one guy running the show). In cases where the IT guy is stumped, he's on google searching for a solution. Usually he ends up at support.microsoft.com, but the answers aren't there. The linux users have the support of not just those who wrote the software, but of everyone else using it. Comparing general desktop, non-corporate, Linux wins big time.

      --
      "It's not whether you win or lose, it's how drunk you get." -- H. J. Simpson
  14. Ignorance is the biggest enemy of Linux by camcorder · · Score: 3, Insightful

    Ignorance is a very big problem with Linux, which results in unsuccessful deployment and failure. It's not an easy job for making people to switch from one environment to another. Building similar GUI is not a resolution. Most computer users do not know what they use. And people should increase their knowledge if they want to use computer. Using windows is like learning driving on one car. Though you need to learn standards, you need to know what horn is and used for, instead of learning it like 'you push that place and it emit sound'.

    We have to put Linux awareness on computer education. Else people would behave Linux as Windows and once they fail they would blame that on Linux. Administrators of Windows think that they know everything due to their computer training and once they encounter something different, they think its broken 'even though they did everything right'. Users thing applications 'do not work', or 'does not do something' because they can't see their familiar GUI in front of them. They don't even check other places, or don't even know where to look at it.

    Technical personnel can't report bug reports, can't realize what causes the problem. They mostly get used to 'reinstall' or 'restart' to fix stuff never in need to knowing cause of previous problems.

    And even worse, since they don't know deep working of some basic stuff, they design current systems platform specific. They don't use standards but rather using platform specific tools or ways to handle things due to their 'buggy training'. And when they need to change platforms they have to reinvent lots of other fixes they had before.

    Summing all that up, they stay in the middle of vendor lock-in. if we can't educate people well on computers, and they think they are educated enough, they would not blame their knowledge but the products.

  15. Half a million pounds, with free software by Harmonious+Botch · · Score: 2, Informative

    At current exchange rates, that is $4,736.75 per desktop

  16. Not in my experience. by khasim · · Score: 4, Insightful
    But isn't that the problem with most Linux deployments? When you have the majority of the IT workforce out there not trained in Linux it makes for a tough hiring process to find someone qualified for a rollout like this. Then, when you do find someone qualified (I'm talking qualified here, not someone who has been running Linux at home as a hobby...but a true Linux Professional) the rates are through the roof.

    Not really. Anyone who knows *nix can adapt to Linux in a couple of days. And there are lots and lots of people who know *nix out there.

    True, they might be more expensive than someone with an MCSE. But the MCSE you'd hire/contract for a migration of this size would be more expensive than the MCSE you'd hire to maintain a site that has already migrated.

    Migration specialists cost the same whether they're Microsoft, Linux, Sun or whatever.

    However, in the hear and now its difficult to get something like this to go off without a hitch due to just the sheer lack of experience in the world.

    Again, not really. The problem is when people do not look at it as a real migration. If you've ever done an Oracle/Sun migration, you'd know the costs involved and the amount of planning. And those are the kind of experts you'd be calling in for a project such as this.

    The strange part is how they could spend so much money, so quickly, on so few PC's.

    Realistically, they should not have spent 1/20th of that before finding that Microsoft would cut their sales price to come under the Linux figures.

    And most of that money would have been spent on identifying all the apps used and which could be ported and for how much.

    Linux desktops are cheaper to run than Windows. Particularly if you're using them in a diskless environment.

    The HUGE costs are porting the apps or migrating the data to Linux-based apps. This is because most vendors have spent time locking your data up in their proprietary formats in order to make it as expensive as possible for you to dump them.

    Which is why migrations such as this are STUPID to rush into.

    It makes far more sense to plan them over 5 years. That way, the cost of migrating/porting those apps can be compared to the cost of upgrading them (or migrating anyway when the ISV goes out of business) and the real savings can be seen.

    And you can realize the easy savings sooner to off-set the more expensive projects later.
  17. Initial training? by nacturation · · Score: 2, Interesting

    One may wonder if they paid for initial training of their workforce making the first 200 more expensive than the rest but the article does not say whether or not this occurred.

    It's like considering switching all traffic so that vehicles drive on the *other* side of the road. Even if it made more sense, it would be expensive as hell to do. And it's silly to take into account the learning curve of all those who had to initially learn to drive on the current side of the road. What matters is solely the cost of any changes going forward given that they have a staff already trained and familiar with Windows. If it's cheaper in the long run to stay Microsoft and everybody's already reasonably happy with it then, technical and ideological reasons aside, why switch?

    --
    Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
  18. Why is Linux so hard for them? by lmpeters · · Score: 3, Interesting

    I see two simple options. First:
    1. Build each computer with 1GB of RAM and no hard drive. A fast CPU is not needed, but the ability to net-boot is required.
    2. Set up a Knoppix image on a net-boot server, which the workstations can net-boot from. (The Knoppix image might need to be customized for this purpose, but even if no modified Knoppix image already exists with this feature, it shouldn't be overwhelmingly hard to make one.)

    Thus, everything runs off a read-only NFS filesystem, and is impossible to vandalize a workstation on a software level (a reboot undoes any vandalism). Furthermore, Knoppix has proved itself to be very good at autoconfiguring itself on a wide range of hardware. And I don't know ANYONE who couldn't figure out how to use Knoppix if they tried.

    Another option:
    1. Build each computer with 512MB+ of RAM and at least a 5GB hard drive. The ability to net-boot is not needed.
    2. Install Knoppix on one computer's hard drive, and copy the disk image to all other computers. Many tools exist for this, of which Norton Ghost is merely the best-known (open-source alternatives do exist).

    Thus, you get the same advantages of the first solution, but with a local hard disk. The first solution would offer easier clean-up on workstations, while the second would result in higher performance. Of course, you could get even higher performance by configuring a net-booting Knoppix to load to RAM, but you'd need more RAM (I'd guess at least 2GB) on each workstation.

    Why is it so hard for them? Did they get brainwashed by Microsoft's P.R. trolls, or am I way smarter than than Birmingham's IT staff?

  19. Even further by NineNine · · Score: 3, Insightful

    Well, I think I'd like to extend what you said. I think that people should start making their own microprocessors. Otherwise, how do they know how they work? We should mandate microprocessor design in public schools. Otherwise, how can you debug your own kernel panics? After that, we need to make sure that people can make their own hard drives. After all, if you don't know where the 0's and 1's go, how can you fix the problems?

    I've already done the same for my car. I won't drive one, until I know how it works. Right now, I'm busy growing rubber trees so that I can make my own tires so I can change one myself. I'm pretty excited. Only another 5 years to go, and I'll have enough rubber to make a tire! After that, I have to learn how to mine iron to make steel for the steel belting in the tires. But hey, I'm not ignorant! I figure in another 200-300 years, I should have the know-how needed to drive my car.

    Does anybody know how to make a tire stem and valve? I can't put air in my tires until I know how these little bastards work.

  20. odd numbers .. by rs232 · · Score: 2, Interesting

    Unit cost for a Linux desktop = £2,5000

    Unit cost for a Windows desktop = £2,433.00

    Where did the money go .. :)

    --
    davecb5620@gmail.com
  21. Dog bites Man by Bazman · · Score: 3, Insightful

    Of course this is only news because its a Linux IT project failing. There are so many over-budget, behind-schedule public-sector IT projects involving non-Linux systems that they dont make the headlines any more.

    Oh, except the new UK Health Service IT system which has just gone waaaay over budget....

  22. Re:How can windows be cheaper than a free OS? by Anonymous Coward · · Score: 3, Insightful

    Q: How can windows be cheaper than a free OS?

    A: *nix requires real hardware, boatloads of cheap pseudo hardware that offloads all the work to poorly written windows drivers has flooded the market over the years.

  23. Re:How can windows be cheaper than a free OS? by 99BottlesOfBeerInMyF · · Score: 4, Informative

    The problem of course is that around here it's commonly understood that because I installed Fedora on the two Celeron boxen in my room and didn't spend a dime, that deploying 25,000 desktops across an enterprise should be no more complicated or expensive.

    This is a strawman argument. No one else said it did not cost money to roll out 25,000 desktops in an enterprise. The discussion is should it cost as much as they claim to roll out 1500 desktops as workstations in public libraries. The consulting firm that they parted ways with called their costs "ridiculous" and they have a lot better idea of what the project entailed than anyone here.

    And looking at the general direction the comments on this story are going I'd say we have a winner. Another great day for Slashdot ad impressions and another "look at what teh evil Micro$haft did" data point to use in the next flamewar.

    Who's talking about Microsoft? We're talking about the incompetent shmoes in charge of this project who decided to stop working with two different Linux deployment consulting firms and "do it themselves" with current staff who had no experience and questionable purchases.

  24. Maybe it failed for bureaucratic reasons? by s20451 · · Score: 4, Interesting

    Let's not forget that most governments have unionized employees, which (if true) is material to any massive IT redeployment. In true Slashdot fashion, the following post is pure conjecture and generalization. But I think it's plausible.

    Ideally you would want to hire expert sysadmins on contract to conduct a pilot project such as this one. However, there is likely to be language in the union contract forbidding a contract employee from taking a job that might be done by a unionized employee. Unless a sufficiently far-sighted employer included specific language covering a Linux deployment, the deployment would necessarily default to the in-house IT people.

    And you had better believe that the union folks would be vocal about it. Especially if they -- as Windows experts -- could be replaced by Linux sysadmins in a wholesale system turnover. In fact say they believed that Linux might require fewer sysadmins, thus threatening their jobs. Maybe they wanted it to fail for that reason? Again, pure speculation, but plausible given my previous interactions with unions.

    This is not to say that unions are useless or evil. Or even that any of this happened or was a factor in Birmingham. But unions do form part of the institutional culture, and if not taken into account, they can cause projects like this one to fail.

    --
    Toronto-area transit rider? Rate your ride.
  25. Re:How can windows be cheaper than a free OS? by Marcion · · Score: 3, Interesting

    "I have no idea how anyone could spend half a million pounds on 200 desktops, running free software".

    Its Birmingham fucking council, the council tax (a tax on your house that does not vary with income, only with size) goes up every single year, yet they still cannot even pick up rubbish bags without making a mess of the whole area.

    I love my city but everyone knows that Birmingham council are a bunch of absolute losers, so this does not comes as any big surpise.

  26. Re:How can windows be cheaper than a free OS? by compro01 · · Score: 2, Informative

    this guy actually has a good point. anyone who has futzed about trying to get poorly supported wireless cards or a soft-modem to work under Linux can attest to this.

    --
    upon the advice of my lawyer, i have no sig at this time
  27. Re:How can windows be cheaper than a free OS? by 99BottlesOfBeerInMyF · · Score: 4, Insightful

    I'm not making an "argument" here...

    You made an unsupported assertion about what you claim people think. That is an argument.

    After 30 minutes my predictions are correct.

    Really? Not according to the posts I read in this discussion.

    For both my points, take the time to go through the comments posted so far.

    I did thanks, I just don't see how they support your assertions.

    Now did you have a specific point about what I posted or are you just looking for a scrape?

    Here's my point, you're making baseless assertions about "what people think" and are ponderously close to being a troll. You throw around random large numbers and apparently did not bother to read the article being discussed. Just because you say, 'Slashdotters all think this" does not make it so and does not mean there is anything valuable at all in what you've posted. How about instead of generalized jabs at your opinion of the consensus here you try addressing specific posts from someone or *gasp* the article itself.

  28. Re:How can windows be cheaper than a free OS? by Marxist+Hacker+42 · · Score: 2, Interesting

    The real question to me is why their Linux workstations were costing that much. 2500 pounds sterling is about $5000 American- I can get pre-loaded, somewhat functional, Linux workstations at Fry's for $199. I could throw in an additional $200 worth of work and $50 worth of memory to make them as functional as any Windows workstation for $450- under 1/10th the amount they were spending.

    --
    SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
  29. The law of government project management by flyingfsck · · Score: 2, Insightful

    Any Government project expands till it exceeds the budget. Therefore the deployment cost of a Linux project simply depends on the size of the available budget. If they budgeted for a total expenditure of $100, then it would have come in at less than $500 for all 1500 machines.

    --
    Excuse me, but please get off my Pennisetum Clandestinum, eh!
  30. Re:How can windows be cheaper than a free OS? by Bertie · · Score: 3, Interesting

    Knowing the way these things tend to work in the UK, they'll have had to source them from a single approved supplier, who will have subcontracted it to somebody, who will have subcontracted it to somebody else. And all of them knew it was a public-sector job, so they would have more money than sense and hence were ripe to be ripped off.

    The person signing the order's primary concern was probably not "is this value for money?", but rather "will I be able to deny all responsibility for this?"

  31. Alabama or England, say what? by OldHawk777 · · Score: 3, Funny

    Birmingham, Alabama or Birmingham, England what's the difference they can compare fruit and vegetables as equals, and use numbers equally well. I mean, y'all ain't got no cents, if'n ya don't know Equal is as Equal does.

    Who the hell is Equal?

    --
    Unaccountable leaders are masters, and unrepresented people are slaves. How do US and EU fare?
  32. Give us a break by turgid · · Score: 3, Insightful

    While it is fun to lay the blame outside of Linux, the community should really be looking at the product provided and working out how to make it deployable for every one of the 6.2bn folks on the planet if it is going to get the pervasive desktop deployment that some seem to be looking for.

    I've been using Linux as my primary (and only at home) OS since 1996, and I code on it for a living now.

    I know this argument sounds reasonable, that "the community" should put in "more effort" to make Linux pervasive on the desktop, but it hasn't worked this way, and will not.

    "The Community," in the guise of various volunteers and companies, (e.g. Ubuntu) have done a lot already, and this pervasive adoption hasn't happened, and it won't.

    People will not just use Linux because they don't want to. They don't care. They are not interested. They like Windows because it comes on their computers by default, "everyone else uses it," they didn't see how much it cost, and it looks pretty, even though underneath it's pretty ropey.

    "We" (whoever that is) should stop wasting our valuable time casting pearls before swine. OK, that's maybe a bit harsh, but the work has been done now (shiny user-friendly distros and Microsoft-compatible apps), it is up to them to take it if they want it.

    What is far more important to me, and I suspect most of "us", is a healthy and diverse hardware and software ecosystem where everyone can play and compete, through open standards so that no one is left out if they don't want to be, and healthy progress can proceed.

    "We" do not need Linux (as only one flabour of *nix) to be pervasive, to replace one monoculture with another. It would be better if everyone ran a better OS (i.e. not Windows) but that isn't going to happen.

    "We" should be quietly confident and work to improve "our" software, and when any of the Heathens feel ready to convert, we should offer them our patient and friendly support.

    If they don't want to convert, respect their decision, whether is is due to ignorance, laziness, fear, legitimate need or personal taste.

    There ends my rant for today.

  33. Way too much by mschuyler · · Score: 3, Insightful

    For the life of me I do not understand how each PC could have cost so much. I was the admin for a public library for 25 years. I have installed many hundreds of library public-use PCs. My most recent full-PC installs, on Windows XP, were running about $800 each for brand new fully capable machines complete with per-seat security software of various kinds (the public is REALLY hard on machines) such as Centurion Guard and Fortres. Just before I left I installed thin clients which were running about $400 per seat (including the servers).

    I realize lots of folks here see this as a Linux vs Windows issue. It's really not. The OS in this equation just isn't that much. The issue is total cost of installed base: dollars (pounds) spent divided by number of machines. These were 2500 POUNDS! That's got to be something like $4700 per machine.

    Somebody screwed up.

    --
    How about a moderation of -1 pedantic.
  34. At our school (UK)..... by mormop · · Score: 5, Informative

    We deployed 120 new desktop pc's which we built ourselves from parts purchased from a trade supplier. Spec was AMD 2800 Semprom, 512MB RAM, 40 GB IDE drive with no CD-ROM as we're trying to encourage the use of USB sticks. Each PC came in at £105 and the build took place in summer 2005.

    We installed XP Pro on a volume licence (£35) and then duel booted with Ubuntu Breezy.

    Total cost £16800 + the time to build. Without XP these would have been £12600.

    Installation of XP consisted of install, update, install all applications and create disk image to be rolled out using Dolly. Install of Ubuntu consisted of popping the disk in, booting, clicking a couple of buttons, upgrading and imaging. The Ubuntu install took much less time as all the apps and drivers were installed at the same time. At the time of building a script was added to run a prompt for a machine name followed by winbinding to the domain.

    The image is easy to roll out via our Gigabit LAN using Dolly. Network wide software installs can be done on Linux using a script that checks a directory on the server and after doing an md5 check uses apt to install whatever we want it to.

    Given the ease of all this, the Birmingham thing just has to be down to incompetence. Excluding people who know what they're doing from helping is an arrogant act but ultimately one that probably caused the laughably huge bill.

    I think that writing to the National Audit Office would be a good move by those Open Source Organisations involved as someone really needs to be held accountable for such a blatant waste of public money. Then again, maybe it was an overtime fiddle by those involved with or, more likely, another public body using Linux to beat Microsoft down on price.

    --
    Hmmmmmm..... Deep fried and look like Squirrel.
  35. Re:mod parent up by penix1 · · Score: 2, Insightful

    This is why. Sit there for a moment and consider just what exactly is "Total Cost of Ownership"? In a nutshell it is hardware+software+training+support. You will always have the same formula be it Windows or Linux. So let's break it down...

    Windows:
    Hardware: $$$$ (As needed to support new OS)
    Software: $$$$ (Yearly license fees)
    Training: $$$$ (As you add new people. If you are going to save it may be here since Microsoft's dominant position in the market make it feasible that employees already know the system)
    Support: $$$$ (Yearly or on an "as needed" basis)

    Linux:
    Hardware: $$$$ (As needed to support OS but older hardware will work and in fact may work better than newer hardware)
    Software: ---- (No cost at all if you stay solely FOSS)
    Training: $$$$ (As you add new people. Here is where the cost may go up)
    Support: $$$$ (Yearly for the first few years then "As needed" basis. Cost can be high here to start but should go down as you progress)

    So you see, right from the start you have a savings in Linux. The only way to save with Microsoft is if they "cheat" and undercut on their license fees. The assumption (often wrong) that is made in the Windows TCO studies is that training costs will be low since "everyone is likely to know Windows" already. It would be interesting to follow a large organization as they deploy Vista. By that I mean follow the TCO from day one. That will give you a huge clue on the true TCO.

    B.

    --
    This is a sig. This is only a sig. Had this been an actual sig you would have been informed where to tune for more sigs.
  36. Re:How can windows be cheaper than a free OS? by Sarisar · · Score: 2, Interesting

    Therefore, these folks must be retarded

    I'm just guessing you haven't dealt with councils / government departments in the UK then...

    These are the same sort of people who told a company that welsh dragon sausages should be made of welsh dragons