Top 40 IT Vendors Rated
An anonymous reader writes "CIO Insight has asked its readers to rate their satisfaction with their vendors. Not surprisingly, 'CIOs are disappointed and disgruntled with the performance of their most important vendors. In fact, the number of companies with lower scores in 2006 than in 2005 outpaces those with higher scores by a margin of two to one.' In first place was CDW, edging out last year's top vendor, Red Hat, which tied for third place this year. Microsoft came in at number 24. The coverage includes a detailed methodology on how the survey was conducted. 826 qualified respondents participated."
Well, according to the page, 17% of the companies questioned dealt with Apple. So I assume it's a case where not too many people do, but those who do are pretty happy.
I was amused by the individual rankings, though. Apple's highest scores came in "increasing revenue", "solves problems", and "high quality." Apple's lowest scores were "costs", "return on investment" (related to cost), and "flexible and responsive." In others words, they love Macs but they think they cost too much.
The saying used to be, "No one ever got fired for choosing IBM." These days it's, "No one ever got fired for choosing Microsoft." It's not about choosing the best product/service/supplier. It's all about covering one's ass.
-- Will program for bandwidth