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Best Buy Institutes Extreme Flex Time

s31523 writes "The company I work at has a flex time policy where basically, you can come in and leave within a window of time, as long as you are in the office during 'core' hours (10am-2pm). Best Buy has gone extreme, they have completely banished traditional views of office hours. Citing a preference for results over time invested, the company has completely done away with schedules. No mandatory meetings. No impression-management hustles." From the article: "Another thing about this experiment: It wasn't imposed from the top down. It began as a covert guerrilla action that spread virally and eventually became a revolution. So secret was the operation that Chief Executive Brad Anderson only learned the details two years after it began transforming his company. Such bottom-up, stealth innovation is exactly the kind of thing Anderson encourages. The Best Buy chief aims to keep innovating even when something is ostensibly working. '[The 'results-only work environment'] was an idea born and nurtured by a handful of passionate employees,' he says. 'It wasn't created as the result of some edict.'" Sheesh. I work from home and even I have a schedule. Here's hoping it catches on.

9 of 300 comments (clear)

  1. Depends on the people by Nos. · · Score: 5, Insightful

    For some (hopefully most) people, this is ideal. They'll work when they find themselves to be most productive, which in turn, makes the company more productive. However, you'll always get a few individuals who take advantage of such a policy, and in some environments, they spoil it for the rest of us.

    1. Re:Depends on the people by aeoo · · Score: 4, Insightful

      It doesn't matter if Best Buy pays for the results. Who cares if someone spends the hours or doesn't? You got results, you got paid. You, as Best Buy, are willing to pay for some amount of results. How these results get accomplished is not really your concern as long as the consumer experience is not hurt in the process. If consumers are happy and the results they want are accomplished, then it really doesn't matter who did what when, and in fact, it's one less thing you need to manage.

    2. Re:Depends on the people by notbob · · Score: 4, Insightful

      Solution here is simple... fire the people in India and go back to being a real American company with American workers.

      They'll eventually fire more Americans the longer you help them support the bastards in India.

      Just say no to out sourcing.

  2. More Hours? by cliffhanger407 · · Score: 5, Insightful

    The weird thing to consider is how much people end up working. I've found what when I'm working hard on a project and I approach it without a schedule, I end up working for a few extra hours without even noticing. It means that people keep their morale up while still maybe being willing to work more hours. Basically, this is taking salaried work to a whole new level: they acknowledge that people have responsibilities to maintain and judge them based on whether or not the job is done, rather than whether or not they are in the office at a given time. I say bravo. What will be weird is seeing if they can implement this in retail stores like one of the later paragraphs suggests.

  3. We are doing something similar by Wiseleo · · Score: 5, Insightful

    I hate rigid schedules. They create traffic jams.

    --
    Leonid S. Knyshov
    Find me on Quora :)
  4. A.K.A..... by no_pets · · Score: 4, Insightful

    ROWE, Results Only Work Environment. A.K.A. "Git-R-Dun". I'd be more efficient if I could leave sooner.

    --
    "A government is a body of people, usually notably ungoverned." - Shepard Book Quoting Malcolm Reynolds
  5. 'Results only' is bull by boldtbanan · · Score: 4, Insightful

    I can't count how many times I've heard lip-service paid to 'results-only' performance reviews. It's a bunch of crap. Managers will still reward people they like and punish people they don't, regardless of performance. Schedules and 'face-time' will always have a huge impact on performance reviews and rewards, simply because if you work 8pm - 4am and work miracles, nobody will know that you were the one doing everything. For all they know (regardless of any paperwork saying you were responsible), it was the office gnomes that with their magical faerie dust that did all of the work.

    Like a lot of things, 'results-only' is great in theory, but almost impossible to implement in practice due to human nature.

  6. Research by maverick_starstrider · · Score: 5, Insightful

    I usually work in research and I find this paradigm to be extremely appealing. The 9-5 think in research is complete bull. You don't get more insightful or innovative while being force to sit at your desk staring at a screen

  7. Re:They have yet to address... by COMON$ · · Score: 4, Insightful

    Umm if they had actual knowledge I highly doubt they would be working the floor at a best buy for minimum wage.

    --
    CS: It is all sink or swim...oh and did I mention there are sharks in that water?