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Norman & Spolsky - Simplicity is Out

guanxi writes ""As simple as possible, and no simpler", you might have heard a few time, or KISS (Keep It Simple Stupid). No more! The new hot trend is complexity: '[I]f you think simplicity means ... "does one thing and does it well," then I applaud your integrity but you can't go that far' says Joel Spolsky. 'Why are Yahoo! and MSN such complex-looking places? Because their systems are easier to use [than Google]' explains Donald Norman, who also also tells us that Simplicity Is Highly Overrated. Are they trying to make a subtler point, are they just consultants making a splash, or complexity the Next Big Thing in design?" From the 'highly overrated' article: "After touring the store my two friendly guides and I stopped outside to where two new automobiles were on display: two brand new Korean SUVs. Complexity again. I'm old enough to remember when a steering wheel was just a steering wheel, the rear view mirror just a mirror. These steering wheels were also complex control structures with multiple buttons and controls including two sets of loudness controls, one for music and one for the telephone (and I'm not even mentioning the multiple stalks on the steering column). The rear view mirror had two controls, one to illuminate the compass the other simply labeled "mirror," which lit a small red light when depressed. A rear view mirror with an on-off switch? The salesperson didn't know what it did either."

14 of 381 comments (clear)

  1. KDE vs Gnome by mwilliamson · · Score: 3, Funny

    Time for the classic battle to resume. ;-)

    1. Re:KDE vs Gnome by MrHanky · · Score: 5, Funny

      That's Komplexity vs gnome-eazel-nonproperties.

  2. yes clearly... by Harin_Teb · · Score: 2, Funny

    Clearly simplicity is out and ocmplexity is in. That explains perfectly why nobody uses google, and it certainly hasn't become so common place that it has been "verbed" in the english language. I bow before the amazing intellect of these people. /sarcasm

    although to be fair there is something very "truthy" about what the are saying...

  3. Consultants by EL_mal0 · · Score: 3, Funny
    are they just consultants making a splash, or complexity the Next Big Thing in design?

    The folks who make those inspiring posters put it best:

    If you're not a part of the solution, there's good money to be made prolonging the problem

  4. So... to summarize... by vmxeo · · Score: 3, Funny

    Complex>Simple

    Yahoo>Google

    Zune>iPod

    The referenced articles>This post

  5. Re:Clocks and VCRs... by Cro+Magnon · · Score: 2, Funny

    I don't see a problem. Just take a German class.

    --
    Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  6. Clearly it's better... by Kadin2048 · · Score: 4, Funny

    So everyone wants complex things that they have no idea what it does? That makes a lot of sense. Sounds more like companies are just shoving things into stuff in the hopes people will say "I don't know what all they do but it has more buttons than that other one" and then buy it.

    Or, in other words, "This one goes to 11!"

    --
    "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
  7. Re:Really... by 91degrees · · Score: 2, Funny

    Well, I want a device with a single button that knows what I want to do when I prress it every single time.

  8. Re:Really... by megaditto · · Score: 4, Funny

    Get a shotgun.

    --
    Obama likes poor people so much, he wants to make more of them.
  9. Re:Swimming against the tide by caluml · · Score: 2, Funny

    My parents would pay double for a TV remote with half as many buttons.

    Bring me your parent's remote control, the amount they paid for it, and a saw.

  10. Re:ROTFLMAO by rsilvergun · · Score: 2, Funny
    Because we all know there are so many people out there who are just pacing the floor at nights trying to figure out a way to make a word-processor with fewer letters.
    I use the Elbonian font software. It works great, unless you need consonants for some reason.
    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  11. Re:It gets worse by Moofie · · Score: 2, Funny

    "Rather a nice little product, the UI is just annoying rather that absoulutely terribly like an LG."

    Um, there are some serious UI issues with this sentence. Could you please redesign it? Thank you.

    --
    Why yes, I AM a rocket scientist!
  12. Re:ROTFLMAO by MECC · · Score: 2, Funny

    Why are Yahoo! and MSN such complex-looking places? Because their systems are easier to use [than Google]

    That explains why I always use google...

    what was I thinking....

    --
    "We are all geniuses when we dream"
    - E.M. Cioran
  13. Pure Slashdot. by shaneh0 · · Score: 2, Funny

    I love that the GP couldn't actually defend himself. Instead, it took some other moron with mod points.

    Not that I mind: The whole thing made my point for me.