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A Press Junket To Redmond

christian.einfeldt writes "Our very own Roblimo Miller was invited to an all-expenses-paid tour of the Microsoft campus because he is supposedly 'not friendly' to Microsoft. Writes Roblimo: 'I came away with a sense that Microsoft doesn't currently have a clear sense of what Microsoft should be and where Microsoft should be going... I also think, from what I heard during my visit and what other Microsoft employees and customers have told me at other times, that it has degenerated into a series of disconnected fiefdoms that aren't all moving in the same direction.'" Linux.com and Slashdot are both owned by OSTG.

29 of 329 comments (clear)

  1. glass houses by Anonymous Coward · · Score: 4, Insightful

    That it has degenerated into a series of disconnected fiefdoms that aren't all moving in the same direction.

    How is that any different than the state of Open Source Software?

    not trolling either...

    1. Re:glass houses by QMO · · Score: 4, Insightful

      My (purely off-the-cuff, entirely unsubstantiated, speculative) answer would be: It is arguable that an OSS project often grows, matures, innovates faster and increases in value and resources when it forks.

      When a monolithic brand (like Microsoft) lacks unified direction, it not only loses a chunck of the marketing advantage of being a well-known brand, it also tends to stagnate (slower innovation) and lose resources.

      --
      Exam 4/C again. Maybe I'll do better this time.
    2. Re:glass houses by Opportunist · · Score: 4, Insightful

      Well, at least the OSS movement was created in the air of disjointed operations that somehow manage to somehow fit into each other. The approach is a completely different one. OSS is created, and if it's good, it is used by the other developers. If it's crap, it will be tossed aside.

      A programmer at MS on the other hand knows his software or API will be used, whether it's good or not, because it was demanded to exist.

      Now, how do you get other devs to use your tools? By creating good interfaces and at least a working documentation. Only if there is nobody creating a competing interface you can resort to "read the effing source". Which is not really an option at MS either.

      That's the difference.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    3. Re:glass houses by Mr.+Underbridge · · Score: 4, Insightful

      How is that any different than the state of Open Source Software?

      1. Because OSS was designed to actually function that way, whereas MS has not.
      2) Because each individual OSS project doesn't depend on the others for success, whereas MS has intentionally integrated many of its divisions so that they do depend on each other (Windows and Office and IE, for instance).
      3) Because MS has a single leadership, and any a leadership without a coherent plan is a bad one. OSS has many leaders for many projects, and they need not each have the same goal.
      4) Each individual OSS project may in fact have a strong leader with a clear well thought out plan. The successful ones usually do.

    4. Re:glass houses by radtea · · Score: 5, Interesting

      How is that any different than the state of Open Source Software?

      It is different because F/OSS has never had the single-minded goal that MS did in the 80's and 90's. "A computer on every desktop and in every home" has to be one of the best mission statements of any organization anywhere. It is actionable at all levels, from negotiating ubiquitous OEM deals to ensuring user-friendly features.

      The problem facing MS now is that they have achieved their mission and have nothing to replace it with. In a decade we've gone from Win3.1's breakout to XP, which is a stable, fully-featured OS that satisfies the vast majority of needs of the vast majority of users. I run Linux (Slackware, which I've run since 0.96 days) on my servers and one laptop, but XP does everything I want on my business laptop and Windows development machine (some customers want Windows apps--go figure.) It's not like I'm a natural MS customer, it's just that their OS actually serves my needs.

      MS is like Alexander the Great after his conquest of the East. Far from weeping that there were no more worlds to conquer, he was purportedly thinking about western conquests when he died. But his great mission in life, the conquest of Persia and it's dependencies, was finished. He had to pause and consider what he was going to do next before going on, whereas before that the mission was clear and all that mattered was its execution. (Note to history pendants: yeah, yeah, yeah.)

      What we know about MS is: they are sitting on a mountain of cash, and they have a history of flailing around before figuring out what to do next. I expect we'll see a lot of very expensive flailing on the next few years. It'll be an interesting show that we all should enjoy watching.

      --
      Blasphemy is a human right. Blasphemophobia kills.
  2. They only found 10 people? by elcid73 · · Score: 5, Funny
    Supposedly, a total of 10 people were invited, specifically chosen because they were not friendly toward Microsoft.

    I think they could have looked a little harder for people "not friendly" to MS.

    1. Re:They only found 10 people? by Anonymous Coward · · Score: 5, Funny

      There are 10 kinds of people in the world, those who hate Microsoft and those who don't know binary

    2. Re:They only found 10 people? by garcia · · Score: 4, Funny

      I think they could have looked a little harder for people "not friendly" to MS.

      I can see it right now:

      FROM: Press Junket Passport
      TO: Anonymous Coward
      SUBJ: Formal Press Junket Invite

      Dear Mr. Coward,

      We have decided you are unfriendly towards Microsoft and we ask that you join Slashdot's Roblimo on a tour of our Redmond campus. You will have limited access to staff but you will get a great feeling for th excitement that is rippling through our campus. Don't think of it like a UN envoy being led around internment camps. Think of it as a freedom tour!

      If you see any chairs near broken glass, best to be quiet and keep moving, fast.

      If you have any questions, please wait till the end of the tour. You will be signing an NDA and will not be allowed to post this to Slashdot or your personal journal (http://slashdot.org/~anonymous/journal) after completion of the tour.

      Please let us know what kind of caffeinated drinks you want during your tour.

      Sincerely,
      Media Relations Team
      Microsoft

  3. disconnected fiefdoms by Speare · · Score: 4, Interesting

    I say this with experience: this is what Microsoft has pretty much *always* been, by design. Except for the guy with the lousy haircut, Microsoft intentionally divided into business units that were to behave as independent "companies." Each had their own vision, their own agenda, their own tactics on how to get there. Just trying to get an App's new feature melted into the System side of the house for anyone to use... it was like murder. Nevermind a Systems guy telling the Apps folks why they shouldn't rely on the broken older features like metafiles. And then as the antitrust issues were creeping in, everyone saw this Chinese Wall between the Apps and Systems divisions as a *good* thing. Of course, that meant that they couldn't turn and leverage new trends like modems and ftp and this newfangled http thing, but they figured that once it became ubiquitous, everyone would just naturally buy Microsoft products on inertia alone. We see how that's worked out...

    --
    [ .sig file not found ]
  4. Everything you need to know from TFA... by 192939495969798999 · · Score: 5, Informative

    "None of the Microsoft people I met had anything to say about their deal with Novell, working with the Open Document Format (ODF), acceptance of the GNU General Public License (GPL) as a legitimate software license, how DRM built into Vista may anger users, or other topics I thought might interest you."

    --
    stuff |
  5. Moo by Chacham · · Score: 4, Funny

    Roblimo goes to Microsoft and there's no itsatrap tag? This is very unsettling.

  6. Re:What were they thinking? by Macthorpe · · Score: 5, Funny

    My thoughts exactly.

    What I was going to say was:

    Newsflash: Pro-Linux reporter invited to visit Microsoft and gives biased report.

    Later on in this show: A group of nuns visit Amsterdam and don't enjoy it.

    --
    "It does not do to leave a live dragon out of your calculations, if you live near him." - Tolkien
  7. It's true by theworldisflat · · Score: 5, Interesting

    Having worked for Microsoft's PSS team on-and-off several times, Microsoft truly has no idea where it's going. Even within its own ranks, guys who had been there for 15+ years could barely recognize the company as it is today. Internal wars, endless meetings/bureaucracy and loss of focus are the biggest hindrances. India, of course, is a 4-letter word as far as many are concerned ("It's not about the money...." - Yeah right). People who are truly gifted and could benefit the company are turned away, while politics and buddy-buddy rules bring people in who, honestly, have no clue. It's a downward spiral. I do hope that someday they will regain control of this frenzied beast, and put power back in the hands of the engineers. It's always been a truly education experience working for them, both on a technical and social level...something I wouldn't trade for the world.

  8. Re:why? by harrkev · · Score: 4, Insightful

    I would imagine that it is because they know that they are alienating a large part of their user base (or potential user base). I guess that this is an attempts to win the "hearts and minds" of the people, and it is having about as much success as the US is having with the same plan in Iraq.

    The truly sad thing is that they push WPA, WGA, DRM, Trusted Computing, overly-restrictive licensing, etc., and think that a simple junket and a couple of freebies can make up for treating customers like crap.

    Hey, Microsoft:
    If you are reading this, try treating your customers like you value them. I am about as a law-abiding citizen that you can find. I do not appreciate all of the restrictions that you place on your products in an effort to keep me honest. Your slogan used to be "Where do you want to go today?" Now, it is "You can't go there. We will tell you where we will let you go." Wise up before it is too late.

    --
    "-1 Troll" is the apparently the same as "-1 I disagree with you."
  9. Re:just what I've always said by Rosco+P.+Coltrane · · Score: 4, Insightful

    Its not that microsoft is such a "evil company" or intentionally releasing bad product, or not carring about the quality. It is just another case of a company getting too big and trying to do too much. In 10-15 years google will be in the same boat.

    Wrong on all counts:

    - Microsoft can be said to be evil as a company, because they play so rough in the marketplace that they have ruined countless companies in their growing process.

    - Microsoft doesn't care about quality, they care about money. They will care about quality (and they're moving in that direction these days) when shoddy products stop making just as much money as good ones.

    - It is not a case of a company growing too big: Microsoft has been doing a lot for a long time and has been extremely focused so far.

    As for Google, IMHO it remains to be seen if this is not simply an enormous balloon full of hot air... At any rate, Google and Microsoft have very different company cultures, so they're not really comparable.

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  10. Re:Uh.... by harrkev · · Score: 4, Insightful

    Well, he expected a little more out of Microsoft. All he got was a huge grope-fest where he got the whole "look how great this stuff is.." without ANSWERING ANY OF HIS HARD QUESTIONS...

    What if you went to buy a new car, and tried to ask tough questions about horsepower, reliability, maintenance, but were just told to admire the shiny paint job and leather seats over and over again. Wouldn't you be rightly annoyed and walk out of there with an unfavorable opinion?

    Or, maybe you prefer snow jobs?

    --
    "-1 Troll" is the apparently the same as "-1 I disagree with you."
  11. Three steps by MaxPowerDJ · · Score: 4, Funny

    step 1. Start a Microsoft Hate blog
    step 2. Get famous
    step 3. Get invited to Redmond for a free weekend and a Zune
    step 4. Sell the Zune on ebay
    step 5. PROFIT!

    --
    --MaxPowerDJ
  12. MVPs by Westley · · Score: 4, Informative

    "There are people who love Microsoft. The company has an active Most Valuable Professional (MVP) program that encourages outside volunteers to help other users."

    Now, this doesn't specifically say that MVPs all love Microsoft, but I think that's the conclusion most people would draw from the above statements. As an MVP (C#) I'd just like to say that MVPs don't all love Microsoft. I'm more positive about MS than I used to be, partly as a result of meeting some great and really smart employees, partly due to some good technologies coming out of Redmond (along with not so great ones, certainly) - and no doubt freebies have a certain amount of influence.

    However, this doesn't make me a Microsoft shill, and it doesn't mean I dislike non-MS software where appropriate (for instance, I prefer Eclipse to Visual Studio, even though I prefer C# to Java). In the MVP community there's plenty of irritation with certain bits of Microsoft. MVPs are often valued within the community because they're not shills, and won't always say things are rosy. I'm not saying we're completely unbiased - MS treats us very nicely, and we'd have to be inhuman not to be swayed at all by that - but that's a long way from the implication of the quote above. I've certainly never had any pressure put on me to be "nicer" about MS in newsgroup/blog posts.

    Just thought I'd try to clarify things a bit.

  13. Re:Very clever, yes. by jcr · · Score: 4, Interesting

    Change in Microsoft has to come from the bottom, not the top.
    Nope. Microsoft has no shortage of talented coders. The problem is in their management, and that's not going to change until the Vista disaster causes a shareholder revolt, removing their top six levels of deadwood.

    Go read The Peter Principle if you want to understand how a company gets this way.

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  14. Don't forget this part ... by khasim · · Score: 4, Insightful
    Yes, Microsoft does have a security program manager. His name is Michael Howard. ... Howard claimed IIS is now more secure than Apache (as witnessed by number of patches, a measure with which many might quarrel) and Vista is the most secure version of Windows ever, so secure that you may not even need antivirus software for it.

    When one of the top "security" guys at a company doesn't even know the basics of security, how can their products be "more secure"?

    It isn't how many patches are released. It is never about how many patches are released.

    It is about the severity of the vulnerabilities.

    One remote root vulnerability is worth 1,000+ local app crashing vulnerabilities.
  15. The usual "big company" blues by Opportunist · · Score: 4, Interesting

    Did you notice how the worst programmers usually end up in big companies? I'm not saying that MS did that in the past, but from what I've learned recently, they have fallen into the "save my job" trap recently as well. It's sad, but unfortunately a very normal trend if you start to let people hire their aides themselves.

    Imagine you're a programmer somewhere and are now told to hire 3 people to complete your team. What will you hire? Well, as a good programmer and a "honest" person trying to do the best for your company, you will hire the best people your budget can buy.

    The reality is very different, though. Especially in a dog-eat-dog company world, where your boss is monitoring your and your team's progress closely. You will never hire people who're better than you, because you could suddenly end up with one of them being your boss because he gets promoted ahead of you. So you will only hire people who are at max as good as you are.

    Even if you try to be "honest", you'll get a lot of pressure from the other teams who resort to this tactic because they want to save their job. Your team must not be better than theirs, which would be easy if you're hiring best material. Try it and you'll be the primary target for any company mobbing. You broke the rules.

    And why make yourself your life harder than essentially necessary?

    MS is also facing another problem a company faces when such changes set in. Meetings and bureaucracy weigh people down and wear them out who want to create and shape, who want to drive things forwards. The 9-5 guys mentioned above don't care, hey, a meeting is more or less time to let your mind wander and keep yourself busy with more important things (like, what color should your new car have?). But people who are there for the reason that they want to create and shape new and exciting things get bored. Also, MS isn't amongst the top payers in the biz anymore.

    So the movers and shakers start looking around for new grounds to play on. And companies like Google are more than happy to scoop them up.

    The end result, and so far MS is still far from this, is a company that is plagued by bureaucratic, fearful people who do anything to keep their job because they know themselves that they are unfit to fill the position they have, the position they got after the "good" people left and they were bumped up on the ladder. So they wrap everything up in so much red tape that it LOOKS like they're doing something useful, but essentially all that happens is them trying to protect their job.

    MS hasn't reached that point yet. But I can see them moving towards it if they don't find a way to get out of it. Momentum will certainly carry MS further for a while, like an oil tanker without its engines running they will keep rolling for a long while. Unfortunately, that momentum also works against them, inside the company. They'll have to restart that engine soon.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  16. Re:Very clever, yes. by jcr · · Score: 4, Interesting

    You said that change would have to come from the bottom. It can't. That's the point you're missing.

    Let me guess, you predicted the same "disaster" when XP was released, right?

    No, I just said that XP was crap, and didn't fix the grievous mistakes of NT.

    Longhorn was the biggest software project failure of all time, at least in the private sector. Vista is just a face-saving move to ship an XP service pack and pretend that it's the major update that was promised for the last six years. Vista also differs greatly from Windows 95, which was actually eagerly recieved by customers, because it really was substantially better than its predecessor.

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  17. Because they are losing customers to Linux by Anonymous Coward · · Score: 5, Informative

    They're so interested in Linux because they are losing major customers to Linux. I say this as a Microsoft Gold partner in the government sales business - and *MANY* of the deals we go for are now lost to IBM/Linux or Oracle/Linux teams.

    Microsoft is friendly to Linux because with SuSE they may be able to win some deals that require Linux - and with close interactions to Linux companies they can tune their FUD campaigns to combat it more effectively.

    Also, loyal partners (90% of our sales are on the Microsoft stack) are finding Linux extremely valuable (our prototyping is all done on Linux/Ruby/Rails/Postgresql) - and yes, I've done demos with Microsoft where the server in the sales demo is 100% Linux/Ruby/Rails/Postgresql in a virtual machine. At one point they were even paying us to do the ports of some of our stuff when we said we were having a hard time porting to sql server (some of the extended index types that PostgreSQL has that sql server doesn't).

    They see that Linux is important to their customers and partners - and desperately try to understand it.

    So why, you may ask, are we such a loyal microsoft partner - we're doing government sales; and their washington sales&marketing (lobbyests?) have been more supportive of us than oracle or IBM have.

  18. Re:We're listening by Daytona955i · · Score: 5, Informative

    First, I'm very biased against Microsoft, primarily for their underhanded business practices in trying to keep their monopoly. That said, I really don't think Microsoft is listening because they really care, they are starting to realize that Open Source is not going away and is really starting to hurt their bottom line. I had to laugh at this whole story because it is typical of Microsoft. When someone is critical of their business, they try to buy good press, be it by lobbying, seriously discounted software or other kickbacks. To me, this is just Microsoft trying to buy some good publicity.

    Unfortunately for Microsoft, Open Source advocates don't care about kickbacks, most of them are in it for the true advancement of technology. If Microsoft is really listening, play nicely! I think the biggest thing Microsoft could do to avoid the harsh criticisms from the open source community is to open up your protocols, work with standard groups to develop open standards so everyone can play nicely together.

  19. Re:Speaking of that by AdamKG · · Score: 5, Funny
    ain't it a bit hypocritacalist that so many nuns also work part time as strippers?
    Well, they have to support their habits somehow.
    --
    groupthink: It's good for self-esteem.
  20. Re:why? by Chyeld · · Score: 4, Funny
    "Keep your friends close, keep your enemies closer."

    "If you are going to kill someone, you should be able to smile at them when you pull the trigger."

    Ring any bells?

    Novell Headquarters: "Hey! We just got a cool wood horsie from Microsoft! Lets put it in the Board room!"

  21. Reality Check by januth · · Score: 5, Insightful

    I got a kick out of this comment in the article, "This sort of corporate disorganization might be expected in a fast-moving startup with 50 employees, but in a mature company with more than 70,000 people on its payroll it is not acceptable."

    Um, have you ever worked for an organization this large? I have. Several times, unfortunately. It may not be acceptable, but it is , in fact, the norm. It's very easy to communicate a clear, concise corporate vision to 50 employees; it becomes exponentially more difficult as the number of employees rises. An organization of 50 is limber and agile, able to turn on a dime. 70,000 is a lumbering behemoth barreling forward under its own momentum heedless of the need to change direction.

  22. Re:My two cents on Rob's excellent writeup by Roblimo · · Score: 5, Informative

    Well... if I'd pushed Nick and his crowd hard I would have been guilty of the meanness to mid-rank employees I'm being accused of anyway. I saw no point in badgering marketing people who are guilty of nothing but doing their jobs as well as they can. They don't run the company, and their job is to put a positive spin on everything.

    What some Slashdot readers seem to have missed (possibly because they read only part of the article, if any of it) is that the negative comments about Microsoft's corporate culture came from Microsoft employees. I said clearly that I asked questions of many "unauthorized" people. I didn't quote any of them by name because I was there to write a story, not to get some poor guy fired for being more open with me than he was supposed to be.

    I have never believed that all Microsoft employees are evil. Most of the ones I know personally are decent people. I have seen the company do a lot of bizarre things, and it's still threatening Linux users in an unseemly way, but I don't think Nick White or many of the other 70,000 Microsoft employees are behind any of that or even like it. That kind of behavior comes from top management, which *from what Microsoft employees have told me* may change before long. And almost of the Microsoft people I have talked to "informally" considered Ray Ozzie the most likely successor to Steve Ballmer, and told me they thought he'd be a better boss. I have no idea if any of this is true.

    We'll see.

    Or, to use the traditional cliche, "only time will tell."

    - Robin

  23. Microsoft is Anti-Everyoneelse by Anonymous Coward · · Score: 4, Interesting

    In my short experience at Microsoft, everyone seemed very anti everything else. I couldn't say a competitors name without hearing about it. They insisted on saying "Live Search It" instead of "Google It".