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Why Does Everyone Hate Microsoft?
MrSplog asks: "I'm doing a short project on Microsoft and its impact on society. A considerable part of this project has been looking into people's perceptions of Microsoft and the heavily negative bias of that perception. Since Slashdot is one of the world's forefront leaders on Microsoft hatred, I wanted to know: just why do you hate Microsoft? Please be as descriptive and as thorough as you like. Counter arguments and positive comments are also appreciated."
Oh, I don't *hate* Microsoft. In fact, I have friends who work there and have made money off of Microsoft stock. I still use Word (although Pages is coming on strong and if I could get EndNote compatibility, I'd switch entirely) and Excel and root for the company on occasion. Where I object to Microsoft is in their shoddy products. Almost every product I've used of theirs that came out at version 1.0 has royally sucked. Their whole concept of bringing products to market is date/deadline driven rather than quality or product driven, much less consumer driven. Classic cases of abysmal products were Windows v1-3, Win-98 and ME, the Zune, Bob, that first tablets and the ultra portable systems I've previewed (error messages that were too big for the display for instance), and of course their always changing interface standards and poor security issues.
Saying all that, I actually had a pretty good Micron PC running Win 95 that was remarkably stable. Of course upgrading it to Win98 was a unmitigated disaster. Win NT was a very stable OS, that was just cryptic to use and administer. Win2000 was pretty decent, and it almost made me switch my home system from MacOS to Win200, but like most products they have simply used their monopoly status to make the right changes very late in the game if ever. How long did it take them to adopt all characters for file names?
Where I really started getting disgusted with their business was after I saw company after company run out of business due to business practices that bordered on illegal and in some cases blatantly crossed the legal line. I always tended to prefer the MacOS, but was fairly platform agnostic (using Windows, Solaris, Linux, Irix, MacOS) for whichever task needed the appropriate platform, but with the advent of OS X, I've become a strong advocate for the Macintosh platform which brings up another issue entirely.... Microsoft has for decades now used Apple as their R&D lab. It's an obvious and well known joke, but if you are familiar with OS X, just wait until you get to play with Vista. Come on now, there are some very smart folks at Microsoft, so why can't they come up with ideas and products on their own? My take on it is that it is an efficiency issue combined with a management issue with too much oversight at the early and mid stages of the game. For instance, how many programmers are there on the Windows development team? Its in the thousands for sure, perhaps tens of thousands all told. For OS X, the number of full on programmers numbers in the hundreds. Under 300 for sure last time I checked a couple of years ago. The whole Quicktime team numbers around 30-40 whereas the Microsoft Media Player team is well into the hundreds. We could go on and on here, but to answer your question, this scientist at least does not hate Microsoft. I've just watched the company for years, purchased some of their products and have found a product from another company (Apple) that meets my needs and does not get in the way of my work the way Microsoft products tend to do.
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Before the DOJ case we all used to wonder why they produced such poor quality software at such high prices. In fact, we all felt kinda pissed off and betrayed by this. Then the anti-trust litigation put it all into perspective. No mystery anymore, that is, so long as you have even a basic understanding of microeconomics. Monopolies produce poor quality products at high prices - that's what monopolies do. So yeah, no reason to hate Microsoft anymore, we know what they are. Of course, a number of people are still pissed at Microsoft for their abuse of their monopoly, that's fine. But all those people who are pissed off at the government for handing Microsoft this monopoly they have, well, go be pissed off at the government.
Besides which, they'll be gone in 10 years anyways. That's not a rimshot. Shit, it's not even an original thought. It's just the way things are going.
How we know is more important than what we know.
Here's an example...
When NT was first announced, I thought it was the coolest thing since bottled beer. The protected mode subsystems looked like a way to consolidate the APIs of multiple systems. As smoebody who'd already programmed Unix, PDP-11 (RSX), VAX-VMS, MVS, Univac, CDC, etc in the years prior, I thought NT was going to totally rock. It had the potential to subsume everything around it.
Little by little, the OS/2 compatibility evaporated, X-Windows was declared "brain dead", it went beyond embrace and extend, it became Microsoft's way or the highway.
I still wonder - if MS had supported POSIX / UNIX APIs in a protected mode subsystem, would Linux have really "happened"?
Alan.
Another useful wikipedia article is Criticism of Microsoft.
Personally, I think most of the slimy stuff is due to business decisions. I know a lot of people that work there, and they are generally hard working, intelligent people that sincerely want to impact people's lives for the better, and see Microsoft's large market share as a way to actually make a difference. If the devs were in charge, or if they had scrupulous and competent businessmen, it would be a much different company. The fish rots from the head.
The recent change in leadership is promising, but I'm definitely in the "wait and see" camp. You know, the "buy a mac while I wait and see" camp. Hey, Disney is turning around. It could happen.
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...It's contempt. 8^)
Okay, I jest. There are number of very good reasons the like Microsoft - their office automation products do make life easier - but it's just not enough for me. The fundamental problems are threefold:
There's no way to guarantee my work. (This is actually a complaint about proprietary software in general, but Microsoft is the worst about this.) On two or three significant occasions, I have been completely burned after commitments that I made to a client based on technical assurances I'd received that proved to be false. I've been forced into unsustainable situations because there was a huge gap between what the product promised to do and what it actually did. Dealing with the last 20% of any task is difficult at the best of times, but the number of times on Windows that I've been forced to accept that things are never going to run as designed because of shortcomings in the technology... they're too many to count.
Ultimately, the only way I could maintain my professional reputation (and my pride) was to walk away from the Microsoft Windows platform completely and to live with Linux and FOSS. It's not that it's better, per se, but at least I can make things work exactly as they're designed, without being completely at the mercy of someone else's market research and development cycle. In the worst case scenario, I can always keep a client happy by paying someone to provide a patch expressly for them. I may lose my shirt on that contract, but I'll never have a pissed-off client, and in my business, that's golden.
They're holding us back. I did a back-of-the-napkin calculation the other day, to see how much time I'd spent that week dealing with Windows' shortcomings instead of actually improving our systems. It was a fairly direct equation, because I was working on developing a really cool network monitoring toolkit that week. Every hour I spent at someone else's desk cleaning up crap delayed the arrival of this very useful tool by an hour. I calculated that I work 30% slower than I could do if I didn't have to deal with spyware, trojans, spambots etc.
That's insane. Seriously. People who don't know anything besides Microsoft will tell you that exploits happen to everyone, that if it wasn't MS, it would be someone else. But it just ain't so. Today's Word exploit is stunning evidence that Microsoft practices... whatever the opposite of security is. No I don't mean 'insecure'; they're apps are that, but their design is more like 'anti-secure'. I mean, who in their right mind stores pointers for memory move operations in a word processing file?
They are trying to break the Internet. The first points disappointed me, as a geek. But this point makes me angry. For Microsoft, dominance is not sufficient. They don't play to win; they play to destroy. And the tactics they use are bad for everyone. They oppose open systems, protocols - anything that makes it easier for people to share. This selfishness of spirit is manifest in every aspect of their business, and it impacts directly on my ability to do my job.
I don't mind having to explain the relative merits of a FOSS solution to an MS-only one. But when I have to respond to lies that are spread about my stock in trade, I get upset. When I spend more time countering FUD than actually talking tech, I get upset.
This is not competition. This is the opposite. It's playing dirty. It's cheating, and I'm tired of it.
Crumb's Corollary: Never bring a knife to a bun fight.
I hate Microsoft's products (except Project), their business practices, their monopoly, their DRM, their lack of ethics, their EULA which forces you to give up your freedom of speech, their proprietary file formats, their Microsoft Word specifically, and perhaps more reasons.
Regular computer users hate Microsoft for making them vulnerable to spyware, spam, viruses, being pwned, and so on.
Business users hate Microsoft for locking them in, for the BSA license compliance audits, the security holes, the endless patch/upgrade cycle, the high maintenance costs of their applications (like extensive downtime when machines need to be rebuilt due to some software failure).
Vendors hate Microsoft for releasing loss-leader products designed to kill the market (think Netscape, Windows Media, and soon antivirus products, BeOS) until Microsoft is the only one left standing.
Investors hate Microsoft (now) because their share price has nowhere to go but down (MSFT will not be able to continue growth unless they can find a new market to be in).
Music fans hate Microsoft for releasing the terminally broken Zune - and inventing the concept of squirting music files to your friends (3 plays or 3 days!);
Developing countries hate Microsoft for raping their economies (to the extent that the software isn't just pirated) because the funds flow to the USA. In many of these countries there's a visible shift towards open source and open standards.
I expect even Microsoft fanbois hate them for some reason, although I'm so different from the typical Microsoft fanboi that I can barely guess why, perhaps they got excited about some feature Microsoft trumpeted would be available in Vista (some feature so new and powerful that it will blow away the competition, like the advanced WINfs file system or the virtual folders) and then broke their promise before release date. I'm sure the fanbois hate when that happens.
Out of the box, Linux supports a wider range of hardware than Windows does.
Anyways, the whole point of this is that claiming that Windows is better because hardware manufacturers write drivers just for them is a pretty stupid statement.
Short story that always makes me smile: my non-geeky sister (Ubuntu user - I take care of her computer) came back from the first day of her first grown-up job (for a big software company, btw). What were her first words? "Windows sucks". I know quite a few non-geeks who think Linux is ready for them (just not my mom - freecell's clone apparently is worse).
Personally I think most people here a very good reasons to hate them. I wrote windows software exclusively for over 7 years and still do on occasion. Over the course of those 7 years they did many things that drove me not quite to the point of hatred but more of a awakining. Little stuff like how can I code against the shell? Well it took years for them to disclose that information so that we could add simple extensions to the shell. I am not sure they even disclosed it somebody probably had to reverse engineer the api. They keep all this little stuff to themselves for their own benefit and to lock out competitors. IE oh yea there is another one, they linked that piece of crap into every developer tool, shell everywhere they could stick it not to help me out as a developer but to dominate the browser market. Took their advice, yea make everything run on transaction server it is the greatest, what now I have a ton of shit running on one and transcation server has been dropped.
Once upon a time I developed a proprietary solution to connect up com objects to a j2ee server, guess what happens, I get a call from a microsoft goon one day trying to buy full rights to the
code...why? Not because they wanted to use it but because they wanted to bury it.
How about foxpro? oops they bought that out and buried it, best and fastest desktop database ever
made.
How about visual studio, pretty nice tool but if you use it long enough you will start to find the
artifical walls put up to drive you further to their platform. Easy stuff is easy in visual studio, soon as you want to push the edge you run into some bug, or artificial wall put in your way.
Nope, best thing I ever did is remove them from my personal and professional life.
Got Code?
For years now that company has gotten away with some of the most slapped together, rushed and verbose code on the planet. (Some VERY good code too, it's not all bad) They flat out abuse us, and take advantage of an uneducated market.
What really started it for me was back in 1996. I was building a website for my company at the time. I was "instructed" to put 3 features on the site that was ONLY supported by IE and not by Netscape. Else risk our M$ relationship, which was critical to us (video cards company).
I was so upset. Not, "only use features support by both" but they must NOT work in Netscape. I was beside myself.
Still bothers me
Microsoft writes lots of drivers. They have drivers for all sorts of standardized hardware with open specs, like OCHI USB controllers. What Microsoft doesn't (and can't short of reverse engineering) write drivers for are pieces of proprietary hardware. The same reason that the only good Linux nVidia video drivers are a binary from nVidia is the reason that Microsoft doesn't write nVidia's video driver either.
Of the 118 driver modules currently loaded on my system, 100 of them are (C) Microsoft Corporation. The others are 5 for VMWare, 2 for my nVidia video card, 1 for the nVidia nForce MCP net adapter, 1 for the Realtek 650 sound, 1 for the OpenVPN virtual TAP adapter, 1 for the crappy Macromedia safedisc copyprotection driver, 2 for Daemon Tools, 1 for Process Explorer, and 4 for the cd burning software. Of the non-Microsoft drivers that are supporting real hardware, that's 4 drivers for 3 devices. There are only three devices on my system that Microsoft didn't write drivers for. If Linux were running on this system, I'd want the binary nVidia drivers for video and networking (AFAIK nForce2 networking still isn't supported in the mainline. It definitely wasn't when I built the machine).
Microsoft definitely has a drivers division.
I do agree about Microsoft fixing the wrong things most of the time in their OS, though.
I have read through all of the comments so far and most of them do not reflect my position. I agree with the contempt that most folks have for the lying, cheating, dirty tricks, etc that Microsoft has pulled throughout their history. Just those are enough, however, here is my list:
EULA: I may have seen a EULA or two before Microsoft came on the scene but Microsoft pretty much standardized the EULA and lead the entire industry towards using them all of the time. I do not respect EULAs at all. The software is mine once I purchase it and they have no control over what I do with it afterwards.
Reliability: While their operating systems have greatly improved over time, even XP64 (their most stable OS yet) has crashed on me a couple of times. Linux on the same hardware (dual boot laptop) has never crashed. MS Access crashes on me all of the time without error messages.
Performance: I have 2 gigs of ram on my laptops. Why do I need to have 200 megs swapped out? Why does a newly loading program need to write out to swap as it is loading? Since the first version of windows, there has been a starfield screensaver. When it runs, every few seconds or so, you can see it hiccup. All of the stars stop momentarily. What is going on that prevents the computer from running so smoothly even decades later with incredibly more powerful processors?
Control: This a a big one. Why can't I easily turn off the netbios port on my home computer? Why does my computer fail to function without an externally listening RPC port? It is clear that the operating system was designed so that someone other than the person sitting at the keyboard would be in control of the computer. Why can't I tell my computer to stop talking to microsoft.com all of the time? Why are there a dozen ways to start a program running with most of those ways not being easily accessible to me? I own the computer and I own the software. Microsoft only owns the rights to copy it. Stop changing how my computer works when I am supposedly "patching" against vulnerabilities. I can no longer get patches from Microsoft because I know for a fact that Microsoft will change the way my computer works, possibly even shutting it down.
Security: Microsoft sees security as an added cost and therefore will never produce secure software. Microsoft does not even seem to understand security at all. How does clicking on that godawful popup thing in Vista increase security at all? Applications should only be able to write to their own directories and nowhere else. There should not be a need to grant privileges all the time to every program.
Quality: Portions of Microsofts software are written really well. All of those portions seem to be put together in a crappy manner.
Bleh, never mind. This is getting way to long and drawn out. Microsoft sucks and there is no hope for them. They have billions of dollars in reinforcement for their bad behaviours.
strike
"Someone needs to talk to the tree of liberty about its ghoulish drinking problem." by ohnocitizen
Huh? I'd go so far to say that Microsoft products try to incorporate too much functionality at the expense of time spent fixing bugs and achieving stability. How else can they get away with releasing new versions of Office every couple of years unless they try to implement 'new functionality'. You could argue that they only get away with it because of their monopoly status, of course.. people don't like Windows because they like it, they use it either because they don't know any alternatives, or just because everyone else is already using and developing for it, and it's a hassle to switch.
If people knew there was an OS they could get easily that didn't crash as often, had all the same functionality and games, and didn't have to run antivirus,antispyware,blah blah, they would switch. In fact if they developed Linux for my Wii then that could be my main machine - most of the reason I don't ever stick with Linux is that I want to play the latest games (without any annoying glitches), or even last year's games - I tried for days to get GTA: SA working properly on various versions of Cedega and WINE..
I've not tried Mac OS recently, maybe I should? I think more games are being developed for Mac OS these days, unfortunately I consider a lot of games to not be worth my money these days too [/crabbity old youth]
which is totally what she said
The origin of bad feeling for microsoft was never it's size but it's actions.
Microsoft was one of the first company to realise that user friendliness may be the single most important aspect of software design in the eyes of the consumer. For example, previously when using various text editors you had to remember loads of different key combinations for each of them to perform common commands like copy and paste.
I remember when I first used MS Edit, I had copied something to the clipboard and was trying to figure out which shortcut keys would paste it. The first one I tried (Shift-Ins) worked. I thought I'd been lucky only to find out a few weeks later that a friend, who was used to using a different text editor had found a different shortcut key to do the same thing. MS had included all the different shortcut keys combinations it could so, whichever software it's users came from, they would feel comfortable in MS Edit.
This is the kind of innovation (aestetic rather than technical) that made MS grow to such a huge size today.
Now, while having such a large percentage of any major global resource controlled by a single company is enough reason to cause a bit of discomfort, in this case of MS there have been many cases of that power actually being misused. Which serves to justify and multiply that discomfort into distate.
Some examples:-
Mis-use of wide customer base:
In the days of MS-DOS 4 it was said that if you wrote exactly the same program in Microsoft C and in Borland C and ran them on an MS-DOS machine, even if they both compiled into the same machine code, the one written in Borland C would run slower. This is becuase each of the compilers sign the executables they create differently. MS-Dos would simply look at the signature and decide whether to slow it down or not. The result would be that, since most people used MS-DOS, people would assume the MS C compiler was better.
Mis-use of deeper pockets:
One tactic that was very popular with MS in the early days of windows was to add "free" software to windows which the competition was already selling. Since every one with a windows operating system will already have the software, only a tiny fraction of users will bother paying for the one the competitor is selling (no matter how much 'better' or 'more efficient' its product was). Once the competitor has been driven out of business, MS can jack up the price of windows to compensate for the price of the new software plus a whole LOAD of extra profit since, as the Parent said, there is no other option left for the consumers.
Mis-use of inside information:
A third party inspection of MS Office 95 and 97 showed that they were using a lot of undocumented functions in Windows. This is the equivalent of a company that built all the roads and roadmaps in a city, opening a pizza delivery company which constantly arrives with hotter pizzas becuase it's drivers use shortcuts which are hidden to other drivers and don't show up on any of the company maps.
This will, of course, give an unfair advantage to it's own pizza delivery company. Not becuase they are better at delivering pizzas, but becuase they have a totally unrelated, and unfair, advantage.
News of breaches like this were all too common in the early days of windows. Now though, most of these have been forgotten but the animosity remains. And it's not helped by the fact that MS seems consistently less interested in producing good software as it does in producing good-looking software.
Quantum Physics a.k.a. sub-molecular statistics