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FTC To Investigate 'Viral Marketing' Practices

mcflaherty writes "The Federal Trade Commission has stated that it is going to investigate the use of 'Viral Marketing' by corporations. This is the type of advertising that seeks to start a word of mouth campaign for the product via consumers themselves. Previously, consumers themselves set the buzz. But lately advertisement firms are stepping up to the plate themselves, seeding the market with buzz that looks independent of the company, but is in fact funded by them. The crew at Penny Arcade contend that corporate generated buzz is not Viral Marketing, and perhaps Guerrilla Marketing would be a more apt term. Either way, it appears to be a profitable advertising model."

8 of 299 comments (clear)

  1. How low can they go? by Rosco+P.+Coltrane · · Score: 5, Insightful

    Either way, it appears to be a profitable advertising model.

    Of course it is, it exploits people's inherent trust for their friends' judgement: "if X says this and X is a nice guy, then X must be true". Only if X is paid by a corporation to spew out nice stuff about some product, it basically wrecks that basic principle of human communication.

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    1. Re:How low can they go? by IgLou · · Score: 5, Insightful

      Free speech should be for people, anything that is "said" by a business should be regulated. Consider this, disclosure prevents leaking information out about anything that could affect your stock price ahead of your official financial statements. That's regulated for a reason. If a corporation is trying to generate hype and calling it "viral marketing" is a lie in my books. The corporation is advertising through viral marketing and I as a consumer deserve to know when I'm looking at a fictionalized account for the purpose of advertising or if I'm looking at the real deal. I deserve to know if a company is trying to sell me something but disguising it as something else.

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      Oops, how did this get here?
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  2. Fitting story by wile_e_wonka · · Score: 5, Insightful

    IS slashdot trying to redeam itself after being conned into an instance of viral marketing?!

    See particularly this portion of the comments/story...

  3. Re:Astroturfing by thePowerOfGrayskull · · Score: 5, Insightful

    It was no accident that site was 'discovered' as fake. How easy would it be for someone to use a privacy service on their registration? Personally, I think it worked very well - that site got more traffic than it ever would have if it had been legit.

  4. De Beers, Viral Marketing Since 1888 by Ranger · · Score: 4, Insightful

    I'm shocked, shocked I tell you to find that deceptive advertising is going on. I mean it's not like they, as in the ubiquitious they, think people are malleable, easily led astray, brainwashed, etc, etc.

    De Beers has the longest running viral marketing campaign in history. It started in the 1880's and is still going strong today.

    --
    "You'll get nothing, and you'll like it!"
  5. Not necessarily... by KingSkippus · · Score: 4, Insightful
    The alternative to advertising is paying more for things.

    My devil's advocate reaction to this is, "not necessarily." If company X didn't have to spend a billion dollars to counteract company Y's $900 million advertising budget, they could use that money to help save consumers dollars. Or they could put it into R&D and engineering to actually make a better product instead of just telling us it's a better product.

    Also, I (and a lot of other people) are more than willing to pay a premium for ad-less products. Does anyone remember the days way back when most cable channels didn't have ads? Now you have to pay the cable company for channels with ads, and the channels that don't have ads are very expensive. (Yet notice how they still have a lot of subscribers for that premium.)

    I myself don't watch ads on television at all. Every show I want to watch, I either get via iTunes download for $2 a pop (or a season subscription), or by less scrupulous means that I don't want to go into if it's not available by any other means (wink, wink). I have a few small web sites I run for personal reasons, and I buy the hosting space at a reasonable non-free price so that I don't have to subject my visitors to a barrage of ads. I run Firefox with AdBlock so that I can avoid as many ads as possible while browsing the Internet.

    I still run across ads now and then, as they're unavoidable in society. The point, though, is that I still spend plenty my share of disposable income, companies still make plenty of money off of me, but they have to do it by actually having products of decent quality that I want or need, not by yelling in both my ears constantly.

    In other words, there is another way.

    Personally, I think the best advertising any company can have is virtually free. It's from friends who have products and tell me about them. It's from reputable website reviews that describe up-and-coming technology and products. It's from companies' own websites that provide as much real information about products I'm interested in as I need to make an informed decision. All of these things are dirt cheap compared to the billions that companies spend on radio, television and web ads that I never see or hear. Go figure.

    A better solution would be to teach children how to think critically

    Amen.

  6. Protect Me, Oh Federal Government by ml10422 · · Score: 5, Insightful

    I'm a grown-up. I don't need the Federal government to protect me from viral advertising.

    For my entire life, I've been exposed to celebrity endorsements, and the only effect has been to fine tune my bullshit filter.

    Please refund the portion of my taxes that is going to paying these guys salaries.

  7. Re:Question . . . by HappySqurriel · · Score: 4, Insightful

    A simple question in response to your question ...

    Why is important to tell people who paid for a political comercial when it was played on TV?

    The reason is simple, because it is reasonably simple to mislead people about the source and content of an advertizement. Consider the harm to a political campaign if people started making fake comercials for their opponents in order to make their supporters look stupid ("My name's Dan, and I think all these 'feminists' need is a good ing. I support John Smith because he believes a woman's place is in the kitchen.").

    As comercials move away from being in comercial breaks and billboards to product placement and blogs it is important to tell people that they're being advertized to and who is doing the advertizement.

    Consider the damage that would be done to the XBox had Sony created a fake blog on how to pick up 12 year old boys on XBox Live (and made sure that this got noticed on major news sites). If Sony got away with it, XBox Live could be killed by people's outrage.