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Bad Web Sites Can Cause "Mouse Rage"

alphadogg writes "Badly designed Web sites may have negative effects on a user's immune, cardiovascular, and nervous systems, a study says. The study of 2,500 users was commissioned by Rackspace Managed Hosting and published by the UK's Social Issues Research Centre. It found that five technology flaws in Web sites may have deleterious effects." How long before the first class action suit in the U.S. over bad Web site design?

2 of 267 comments (clear)

  1. No way! Someone did "user testing" of websites? by Infonaut · · Score: 5, Informative

    Whoa. That's some advanced sheot!

    It's hard-core science, too. Look at the scientifical results:

    The report stated, "Some changes in muscle tension were quite dramatic While this was happening, the participants faces also tensed visibly, with the teeth clenched together and the muscles around the mouth becoming taught. These are physically uncomfortable situations that reduce concentration and increase feelings of anger."

    I'm surprised that nobody has ever done anything like this before!

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  2. Re:How long before the first class action suit in by Monoman · · Score: 5, Informative

    I am not defending the MS site design but you must mean patches only released to customers experiencing a particular problem. The KB article will usually tell you to contact MS Support for patches not available on their website.

    If you are talking about Service Packs, Critical Updates, and those types of things then you can get most of those things by going to windowsupdate.microsoft.com (in IE click on Tools -> Windows Update).

    You can also find the Exchange 2K3 downloads in a few clicks.

    * www.microsoft.com/exchange
    * Click Downloads on the left navigation pane
    * Click Exchange 2003 Server downloads on the top right

    From there I was able to download SP2 (Using Firefox) in another 2 clicks.

    It may not be perfect but the MS site is much better than many other sites. Have you ever tried downloading updates or drivers from IBM? IBM Support can't even tell you how. IBM Support will give you a filename to put in their search form to find the download. It has been this way for 10 years. PATHETIC!

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