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Firefox Creator No Longer Trusts Google
watashi writes "Blake Ross the man whose scratched itch became the Firefox browser explains on his blog why he has a problem with Google's policy of promoting their own products over competitors' in search results. His main gripe is that the tips (e.g. "Want to share pictures? Try Google Picasa") result in an inability for other products (perhaps even Parakey?) to compete for the top slot on Google."
Wah. Why shouldn't Google put their own products first? Name me one other company that wouldn't do the same thing.
It's a business. Maybe he should run his own search engine, spend millions+ on hardware and then not profit from it.
In other words, I don't have a problem with this in the least.
I would rather them concentrate on fixing the memory leaks then who they should trust.
Google isn't some public service that needs to be "fair." If consumers start to feel like google's self-promotion degrades the quality of the (free, bear in mind) service they provide, then they will stop using it.
People need to stop treating really good ideas like something that we have a right to have.
Beware the Jubjub bird, and shun the frumious Bandersnatch.
Last time I checked, Mozilla owed a huge debt of gratitude to Google. Wasn't it Google that helped them get off the ground by making browser development a financially viable business model, and even helped distribute the browser with the Google Pack? In fact, they even describe Firefox as helping you "browse the web quickly and securely." I didn't see Yahoo, MSN, or Ask pushing Firefox the way Google did. Talk about biting the hand that feeds you.
Yeah, some stuff google does might justify a feeling of distrust. But ad placement for their in-house products? Not having ads for Outlook on Mozilla's homepage doesn't make Mozilla less trustworthy.
I think what Blake is trying to say, is that Google has created a modern day internet-ified "vertical monopoly" over certain kinds of software.
Traditionally, vertical monopolies simply came about when companies purchased every level of manufacturing from resource acquisition to brick and mortar product retailers. Nowadays, especially in the burgeoning industry of internet-based software solutions, there is no 'resource acquisition' or 'brick and mortar product retailers.' Instead there is 'source code' and 'web advertising.'
With Picasa/Google Calendar/Google Maps, Google has absolute control and ownership over every stage of development from 'source code' to 'web advertising.'
Now the typical argument is "so what? isn't that what companies are supposed to do?" and that argument is absolutely right. Companies truly do aim for complete monopolization of an industry, either vertically or horizontally. This allows them to minimize costs, and ultimately deliver a better product to consumers.
In an idealistic world there is absolutely nothing wrong with this. If Linux was the only operating system in the world, there would be no "compatibility problems" (see Apple Computer, for an example of just such a OS->Hardware vertical monopoly). Problematically, Google is not Apple. Apple is 15% of the market. Google is nearly 80% (in its respective field).
If Google is allowed to continue it's course of action, it will be as if Microsoft decided to start selling computer hardware (like Apple). This can be very bad for consumers. Say Microsoft wants to "buy marketshare" and gives away free laptops that are fast, problem free, and run windows (yeah, yeah, yeah, oxymoron, don't belong in the same sentence, your jokes aren't that clever so suspend your disbelief for the sake of argument).
That's great... people start making accessories that only work with Microsoft laptops because they have 90% marketshare (see iPod). Soon all the other laptop companies go out of business because who can compete with a free laptop that's faster and better than yours? Now Microsoft laptops determine what new features are allowed (if iPod says no wireless connectivity, consumers don't get wireless connectivity. Thank God for big companies like Microsoft willing to step up to the plate... too bad Apple's marketing has made the iPod 'too cool' for the Zune, so consumers will have to wait for Steve Jobs to decide we're ready for wi-fi mp3 players before we can trade songs with each other on the go. Normally in a non-monopolized industry, one company would introduce wireless connectivity, and everybody else would follow to "keep up" but with iPods dominating the marketplace, smaller companies can all add wireless connectivity and Apple can simply "not care.")
1 year later, Microsoft decides to jack up the price of the laptops to $2000. No other companies exist, and consumers must deal with it because all other choices are gone.
So that's why monopolies are bad... I thought you all knew that, but from the comments I've seen so far it seems like that's not the case. Just because it's in the best interest for the company, doesn't mean it isn't ultimately bad for consumers.
If Google (with an immense market share of web advertising/search advertising) kicks out competitors in picture management software by giving away Picasa and minimizing advertising exposure of other companies, the other companies will go out of business and we will view/organize our pictures at the whim of Google.
If Google truly "does no evil" and never ever screws us over in the future, that's fine. But someday, the current CEO's/board of directors will move on, and somebody a little more greedy may take their place.
It's best not to let any company achieve that much power over any area of industry.
Comment removed based on user account deletion
I think we can all agree that Google has incredible power. They mean the difference between a paycheck and an unemployment check for--i'm guessing--millions of Americans. I was a developer consulting a web retailer during the September/October 2005 "Jagger" updates. This website went from page 10 on their top phrases to the first page above the fold. Two months later they were number 1 where they still are to this very day.
The difference? Pre Jagger sales averaged $110,000/mo less $20,000 in adwords. Post Jagger sales were $140,000/mo with nothing in adwords. Six hundred thousand dollars a year from an algorithm update.
This puts Google in the league of "Common Carriers." They're not nearly as vital as, say, the electric company--If google went dark today the other search engines would absorb the traffic--but their power doesn't come to them at no charge. They are benefiting greatly from this power, as you can see in their market cap. Google isn't a 1-company bubble, it's doing well because it has a unique amount of leverage and power in markets and technologies that almost surely will be the foundation of the global economy. In exchange for this massive power, Google has a responsibility to be a responsible corporate citizen.
And let's face it--if you called AT&T 411 for the number to your local Cable Internet company and the woman wouldn't tell you without first giving you the name and number of their own internet service, people would justify complain. This is similar. We expect our "utilities" to be fair abiters in exchange for a captive audience. The time has come that we start considering Google in the same light.
It's 2006; the era of McCarthyism is dead. Is there really a reason why people still use the word "Communist" as a sort of bogeyman? China's leaders aren't evil because they're communists (and, by the way, they aren't); they're evil because they're evil.
With spending like this, exactly what are "conservatives" conserving?
Newsflash people: Google is a company that is in the game to make money. "Do No Evil" .. what a joke. Google is going to do what's in it's own best interest. All smart companies do. So enough of this outrage. Some of you people act like little kids who've just found out there's no Santa Clause. Google screwing someone or some thing to make money? No shit. Deal with it. This crap from Google will continue so stop worshiping them like they are the second coming of Jesus Christ. They are not. If screwing someone will result in making some money they will opt to do it. It's just a matter of degree. It's time to recognize that and deal with it.