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How to get a Refund on Your Unwanted Windows
lisah writes "Serge Wroclawski recently contacted Dell to request a refund on the unwanted copy of Windows XP that came pre-installed on his computer. Somewhat surprisingly, Dell complied. Wroclawski admits that the $52.50 refund was more of a victory in principal than anything else, but it was a success nonetheless. Using his tips and techniques readers can try their hand at getting a refund of their own. Wroclawski cautions that you should be prepared for a long haul: the process could take hours." Linux.com and Slashdot are both owned by OSTG.
What a dumbass. Not everyone has the same money or priorities you do. You and I might make good money, but plenty of folks are out there making minimum wage or not a lot more an the $10/hour phone call (or whatever it is) is a decent wage for them. Also consider that most of that time on the phone is likely to be on hold or in phone queues. With a headset, someone can be in front of their PS3, cocktail in hand, and get back the $52 that they didn't want to spend on MSware. Yes, you can get computers without Windows (I always build my own), but Dell has lower prices than a lot of those custom shops for the same hardware. Getting back that $52 is additional savings.