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Microsoft Worried OEM 'Craplets' Will Harm Vista

elsilver writes "An article at the CBC indicates that Microsoft is worried that the assorted crap most OEM companies load onto a new machine may affect users' opinion of Vista. An unnamed executive is concerned that the user will conclude the instability of the non-MS-certified applications is Vista's fault. Is this a serious concern, or is MS trying to bully OEMs into only including Vista-certified apps? As for the OEMs, one "removed older DVD-writing software they found was incompatible and replaced it with Vista's own software." — do they get points for realizing it was both buggy AND redundant?"

17 of 527 comments (clear)

  1. It IS Vista's fault by Anonymous Coward · · Score: 5, Insightful

    It's the operating system's fault if an installed program causes system instabilities.

    1. Re:It IS Vista's fault by Ingolfke · · Score: 4, Insightful

      MS isn't claiming that the OS will be unstable. They're saying poorly written apps will crash and the users will blame that on Vista, not the poorly written apps.

      It's a legit concern... although I'd say that's part of rolling out any new piece of software that other software is dependent on, so they just need to deal with it.

    2. Re:It IS Vista's fault by timmarhy · · Score: 5, Insightful

      thats rubbish. i can write a program what would crash ANY OS if it was preloaded on there. i agree with the poster, MS does have it tough in these respects, that much of what oem's preload is bullshit that slows down the system.

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    3. Re:It IS Vista's fault by giorgiofr · · Score: 4, Insightful

      fork bomb + autorun = bad experience on ANY platform

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  2. good and evil by jimstapleton · · Score: 4, Insightful

    Good: Having seen the software that comes on new prebuilt systems, crapplets is an awfully nice term to call them. I wouldn't mind seeing them go the way of the dinosaur.

    Evil: This is about as immune to abuse as a government controlled press.

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  3. finally! by cyber1kenobi · · Score: 3, Insightful

    I never thought it would come from Microsoft since they want their OEM customers to be happy, but it's about time somebody raised a stink about the BS that gets installed by the OEMs themselves. Toshiba & Sony I believe are the worst culprits. They install so much shit on the computer - at least 10 startup items and services - it's a complete joke. And then when you encounter something like what Toshiba does to the built-in power management functions of Windows - they won't let you get to it! "Please use the Toshiba power management applet..." BYTE ME! You'd think they would want the overall PC experience to reflect well on their brand too, so slowing down everyone's brand new PC with a load of junk isn't the way to go.

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  4. Re:My guess by gutnor · · Score: 5, Insightful

    To ruin the user experience

    Actually it takes only 1 application that you use frequently that sucks and your overall feeling of the OS is down. Just take an example, how often have you heard "linux sucks because I XXX does not work".

    Same happen in Windows. Buy a new laptop and see it painfully load 35 icons in the systray, replace the default association of JPG file to another crapware that display a 30 seconds modal popup dialog that says the viewer you are using is shareware and open IE on the HowTo buy page. The feeling of the user will be: Vista sucks, and I paid 2000$ and my machine is slow like a dog because of Vista. Natural feeling.
    The same feeling that people in Europe that have been provided with the XP-E edition ( no media player ) think that XP is shit because it cannot read a stupid AVI file.

  5. Re:Understandable by Speare · · Score: 5, Insightful

    I like the Apple hardware products and the OSX, but to say that Apple doesn't load their new laptops with crapware and sleazeware would be disingenuous. If I buy a $3K MacBook Pro, should I expect to get a popup asking if I want to upgrade my trial copy of QuickTime? I enjoy the iLife suite of software, but I didn't have much of a choice to buy the laptop without it. I don't think the trial edition of OpenBase or the inclusion of OmniOutliner or ComicChat can really be considered a "blank slate."

    The only thing in Apple's favor here (and it's a big point in their favor) is that it's absolutely and amazingly trivial to wipe the slate clean myself: drag unwanted items to trashcan, Empty Trash. I am still annoyed that a preinstalled QuickTime on a flagship hardware image is nagware. Hello, the 70s called and want their nags back. If the alternatives like VLC and Mplayer would really integrate as a replacement for QuickTime, I'd probably use them instead.

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  6. Observations by RAMMS+EIN · · Score: 4, Insightful

    It's funny that Microsoft is worried about distributors ruining their product, whereas Linux relies on distributors to make it into a usable product.

    It's also funny that volunteer projects like Debian and Gentoo seem to have no problem making a great distribution out of widely scattered and disorganized software, whereas the commercial vendors who ship customized versions of Windows seem to be universally succeeding only in making Windows crappier to the point that you really don't want to use the customized version.

    I guess that Microsoft middle road between providing just the bare bones like Linux and the FSF do on one hand, and providing a complete package, like Apple does, on the other hand, really isn't working well.

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  7. Re:Craplets? by KUHurdler · · Score: 5, Insightful

    I totally agree with MS on this one. Now if Microsoft would just stop all the background craplets themselves... we'd have a finely tuned machine.

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  8. They should ban startup apps from the registry by HighOrbit · · Score: 5, Insightful

    Beside the annoying trial crap that fills up diskspace, the worst stuff is the boot-time startup crap that cripples the machine and adds another 45 seconds to boot time. I'm not talking about system or server services here, but the third-party consumer applications like iTunes or Real-player. Msconfig is good for dianostics, but sometimes you have to hunt down offending start-up programs in the registry to permanantly turn them off at boot-time. MS should remove the "run" option from the registry for those sorts of things and require them to go into the old "start up" folder. That way, they will be easy to find, and a normal user can delete them without hosing the entire machine.

  9. you get what you pay for. by Daltorak · · Score: 3, Insightful

    Stop buying garbage, consumer-level hardware from the major OEMs if you don't want consumer-level garbage software shoved in your face.

    Let's pick on Dell, since they're what I'm most familiar with in my professional dealings:

    Part of the reason many of their machines, -especially- the Dell Inspiron laptops, are so cheap is because the cost of the machine is being heavily subsidised by 3rd-party product placements. They also outsource technical support for consumer-level hardware to second-rate call facilities in India that don't have the capability to escalate problems to technicians in the United States.

    If you buy a Dell Precision laptop, you'll get the proper media and you won't be subject to piles of shovelware. Yes, it's somewhat more expensive, but you get treated much better. The build quality of the Precision line is miles better, to boot; it's more likely to last the rigours of four, five years of use.

    Always remember: You get what you pay for.

  10. Mod parent up! by HangingChad · · Score: 5, Insightful

    That's the best description of those craptacular add-ons from OEM suppliers I've seen yet. Circusware, hehe. I remember the first time installing a retail copy of Windows on a home built PC. Startling in how clean it was. No trial anti-virus or AOL logos (okay, it was a while ago).

    I thought it was interesting that Michael Dell asked how much people would pay to get a clean copy of the OS without all the bundled crapware. You can read it in this article: Zdnet blog

    I would've asked how much it was worth to him to get me to stop building my own PC's and buy another Dell? The arrogance of the position that I would have to pay extra to get rid of crap I didn't want in the first place really chaps my undies. Screw you, Mikey. You can take your cheap ass hardware and OEM circusware, along with your call center techs who don't speak English as a native language, and stick it all right up your ass. Don't act like you have a right to my business. If you want my money, earn it you arrogant bitch.

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  11. Lol by jayhawk88 · · Score: 3, Insightful

    It must suck to be a computer manufacturer.

    *XP is released, Dell sells a billion computers*
    Customers: Why the hell won't your computer allow me to edit my pictures, and why do I have a virus?
    Tech Support: Well you need to install this third party software and...
    Customers: AAAAAAAAHHHHHHHHHH!!!!!!!!!!!!!! It's too hard!!!!!!!!!!!! Do it for me!!!!!!!!!!!
    System Builders: OK, it's all installed.
    Customers: Why the hell is my computer so slow?
    Tech Support: Well you said that you wanted us to install this software for you and...
    Customers: AAAAAAAAHHHHHHHHHH!!!!!!!!!!!!!! Make my computer faster!!!!!!!!!!!
    System Builders: OK, it's a bare build again.
    *Vista is released*
    Customers: Why the hell won't your computer allow me to edit my pictures and why do I have a virus?

  12. Re:Craplets? by IAmTheDave · · Score: 5, Insightful

    Agreed on both points. First, just give me an OS, and stop bundling all your own shit with it. But to the GGGP post, it took me 45 minutes to uninstall all the crap that came on my new work Dell (Compuserve still lives??) - and the worst part is they don't even include a Windows install disc with the machine!! All you get is a "restore" disk which restores your computer to its initial crap-loaded state. I hate having 40 tray icons load when I boot - it shouldn't take my brand-spankin new dual core 2GB RAM machine longer to boot than my fresh Windows install on an old P4 512MB machine.

    Can I see all the crap and bloat of OEM-installed apps (all for the Benjamins, of course) tainting a person's view of the OS (and even the "Dell"/other brand?) - abso-freikin-lootly.

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  13. Re:Craplets? by Corporate+Troll · · Score: 3, Insightful

    True, but notice the wording of the entry: it says "A worthless applet, esp. a Java widget. Last time that I checked "esp." means "especially". So, yes, it was mostly used for what you describe but it doesn't need to be. Any applet that is crap can apply. Ever had a Control Panel Applet that was badly behaved? Like those installed along with Creative Drivers? That are crapplets too, even though they are not written in Java.

  14. Business vs. Home by micah_hainline · · Score: 3, Insightful

    I think that the key word there was "workstation". Computers sold to the business side of the market have far less of a problem with this sort of thing. Take note when buying your next computer.