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Verizon Sells Off Rural Lines

ffejie writes "Verizon has announced that it will be spinning off rural assets to FairPoint Communications. These include all assets in the states of Maine, New Hampshire, and Vermont. The deal will close sometime in 2007 and is worth $2.7 billion. 1.6 million phone lines, 234,000 DSL subscribers, and 600,000 long-distance customers will be moved to FairPoint in Verizon's effort to shed its low-margin lines in rural areas. The sale has been rumored since the summer at least. With Verizon aggressively rolling out high-speed FiOS (FTTP) in its service area, what will happen to the consumers stuck with a smaller telco like those moving to FairPoint?"

33 of 192 comments (clear)

  1. What happens? by AKAImBatman · · Score: 4, Informative
    With Verizon aggressively rolling out high-speed FiOS (FTTP) in its service area, what will happen to the consumers stuck with a smaller telco like those moving to FairPoint?"

    They get better service?

    Big telcos like Verizon tend to focus on large population areas first, because that's where the money is. Which means that the major cities get more options and better service while Bob Newhart over in Middlebury, Vermont can forget about ever getting Fiber service. In fact, I'd guess that the sale of the rural lines in these areas are being done specifically so that Verizon doesn't have to deploy FiOS as promised.

    In comparison, a small company like Fairpoint is going to have to focus on the customers they've got. Which means either making them happy, or losing the business to local Co-Ops setup to provide the missing services.
    1. Re:What happens? by Zuato · · Score: 2, Interesting

      If their service is like Verizon's in Ohio, they'll be better off with the smaller carrier. A few years back I had to argue with them to get them to fix noise on my line. They repeatedly told me over and over that there was no noise on my line until the fifth time I called the person on the other end could hear it. This went on for two weeks. Turns out a rather costly piece of equipment was going belly up in their switching station one block away from my apartment. The technician stopped by and apologized profusely and then said he had no idea how long it would take to get repaired because they had to get approval to replace it. A week later it was replaced. A few miles south of this they have horrible lines (Waverly, OH area). They refuse to replace the lines, so every time it rains heavily or a storm blows through they have massive outages and end up working their guys 16+ hours a day all week to get their customers lines working again. I would hope that the smaller company would be more pro-active and more customer focused than Verizon has been.

    2. Re:What happens? by qbwiz · · Score: 2, Informative

      As a counterpoint, the central office that we get phone service from is operated by D&E. Most of the ones surrounding us are operated by Verizon. We pay $45 a month for 512Kbps down, 256 kbps up DSL, while you can get 768 Kbps down DSL from Verizon for $20/month. I suspect that it'll be quite a while until we get FTTP. One advantage of larger companies like Verizon is that they have enough capital to do these big projects, which smaller phone companies, like ours, can't match.

      --
      Ewige Blumenkraft.
    3. Re:What happens? by Firehed · · Score: 2, Interesting

      Well, as a Vermont resident, this wouldn't surprise me. Of course, plenty of the state is nothing but Bumfuckville where costs to deploy proper internet connections would be insane. My aunt, for example, in Braintree - absolute middle of nowhere with incredibly low population density and the only internet options being dial-up and supremely overpriced satellite. Neither cable nor DSL is an option for her, while both are a choice for me in Williston where we actually have people (and, more importantly, people with money and most of their teeth). I get to sit here on a 6Mbit cable line while she has a slow bandwidth-capped internet connection that doesn't work well in bad weather.

      Though while househunting in NH, I was rather excited to find out that FIOS is available in what seemed to be pretty middle-of-nowhere locations. It would seem that Verizon isn't intent on screwing everyone over, just those people where it'll be geographically convenient.

      --
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    4. Re:What happens? by otis+wildflower · · Score: 2, Insightful

      They get better service?

      Possibly, but it'll probably get more expensive...

      In comparison, a small company like Fairpoint is going to have to focus on the customers they've got. Which means either making them happy, or losing the business to local Co-Ops setup to provide the missing services.

      Not a lot of telco-heads out in farm country, the skills are either not there or are already fully-employed elsewhere. Also, depending on the state, this is legally tedious.

      Nope, rural folk will probably just get jacked even harder.

  2. Probibly be better service. by 'nother+poster · · Score: 4, Insightful

    I don't know anything about FairPoint, but when I went to a small 13,000 household telco my service improved greatly. Prices went up a bit, but only a few percent and my service has been great.

  3. What's wrong with regional telcos? by xxxJonBoyxxx · · Score: 4, Insightful
    ...what will happen to the consumers stuck with a smaller telco like those moving to FairPoint


    Not sure, but do you know any "larger telcos" that do anything but s*** on their residential customers? My best experiences with phone and data services have been with "regional" providers; the only reason I gave up my last one was that I moved to an area where the only two choices were AT&T and Charter (lose lose).
  4. Smart move by Spazmania · · Score: 4, Insightful

    This means they anticipate a Democratic-leaning FCC in the coming years. By creating structural seperation for the markets where they don't want to roll out FiOS, they insulate themselves from the impact of a ruling to the effect that they have to roll out service in an equitable manner.

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  5. Oh, lovely! by greg_barton · · Score: 4, Funny

    Great! Now I'll have to go all the way to Fairpoint Station to pay my bill. That's way out in the boonies!

    1. Re:Oh, lovely! by ObiWanKenblowme · · Score: 2, Funny

      But hey - you'll get all the delicious apples you'd ever want!

      --
      Obvious exits are NORTH, SOUTH, and DENNIS.
  6. Wimax by bstadil · · Score: 2, Insightful

    Wimax is perfect for rural areas and a smaller telco can much easier make deal with various suppliers for test cases. Intel would be a perfect choice since they are already spending billions on Wimax.

    --
    Help fight continental drift.
  7. Re:Co-ops by Crazy+Man+on+Fire · · Score: 2, Informative

    Vermont already has CoOps and municipal internet. Burlington Telecom provides FTTP over which they serve voice, television, and data.

  8. Re: FairPoint Station by User+956 · · Score: 2, Funny

    Great! Now I'll have to go all the way to Fairpoint Station to pay my bill. That's way out in the boonies!

    Not to mention you could be put on trial for humanity's crimes, by an omnipotent super-being.

    --
    The theory of relativity doesn't work right in Arkansas.
  9. Why is this assumed to be bad??? by WidescreenFreak · · Score: 2, Informative

    If anything, this could make it that much better. Verizon ignored those area because they have a much higer density (therefore more potential customers per mile) in urban/suburban areas. Now with those people under a more local telecom, the company doesn't have to focus on anything but those local customers. And it's not like there's no competition. Satellite broadband is there, even though it's probably expensive, and who knows what kind of wireless broadband might be available. (I don't live up there so I don't know.) So, the new company should be far more aware of customer service than Verizon ever will be.

    It's rather presumptuous to assume that the customers will be let out to dry just because the big, bad Verizon is leaving.

    --
    The Overrated mod is for reversing inappropriate, positive mods, not for voicing disagreement with a post.
    1. Re:Why is this assumed to be bad??? by spacefrog · · Score: 2, Informative

      I've had Fairpoint in the past, and I feel sorry for these people. Where I used to live, here is what they charge. These people may not get it as bad, but Fairpoint and Value do not go together. $69 for 1.5/512. OUCH.

  10. Re:It's all highly ironic by jackjumper · · Score: 2, Interesting

    It's too bad. I live in Bolton, in the Champlain Valley Telecom area. They've been great - I've had DSL for over five years, and I'm running about 3.5mbit download speeds right now. If I call tech support, I get someone in Hinesburg. I can't say enough good things about them. Having a local telecom company that owns their own equipment is key.

    So will this new deal help? Who knows...

  11. Maine's Governor comments by markhb · · Score: 2, Funny

    Maine Governor John Baldacci (D) has commented on the proposed selloff. As is his wont, the comment said absolutely nothing.

    --
    Save Maine's economy: write stuff down. All comments are exclusively my own, not my employer.
  12. Resistance to this idea by nysus · · Score: 3, Interesting

    Unions are fighting this one because it will mean a further decline in wages in the industry if all those workers go non-union. That's bad for everyone if the rich keep getting richer. See http://stop-the-sale.org/ for their arguments.

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    ---Technology will liberate us if it doesn't enslave us first.

  13. Re:Satellite by drinkypoo · · Score: 2, Informative

    Satellite is crap. The VSAT people give you like 3GB/mo. That's fucking worthless, I can't even use it for business two days a week with a three gigabyte cap. Skyblue has no capacity out here and hughes wants like $110/mo for their lowest level of service now, and I've heard from numerous people who have gotten capped on their service as well. Like it or not the satellites simply cannot handle a useful amount of traffic. It would be far more effective to just put up a bunch of autonomous wifi repeater blimps than to fuck around with all these satellites.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  14. burlington telecom, etc by joetheguy · · Score: 3, Interesting
    In Burlington, Vermont's largest city, they already have a municipal fiber optic network.

    The City of Burlington, like many other small cities and towns around the USA, has decided to ensure that all of Burlington's citizens and business have the up-to-date telecommunication services they need by building a municipally owned 21st century fiber optic infrastructure. http://www.burlingtontelecom.net/aboutus

    Vermonters often prefer local smaller business, cooperatives, and the like, to the national chains and providers. They do an excellent job up there of doing things their own way. Having FairPoint instead of Verizon will hopefully mean a telco that will work more closely with local government to provide innovate services that reach everyone. The big telcos have fought against things like municpal networks in the past. I don't think they will be missed.
  15. We'll continue not to get broadband by vtcodger · · Score: 2, Insightful
    ***With Verizon aggressively rolling out high-speed FiOS (FTTP) in its service area, what will happen to the consumers stuck with a smaller telco like those moving to FairPoint?" ***

    Rural customers in Vermont couldn't get DSL from Bell Atlantic. And they still can't now that the bills have a Verison logo on them. Oddly, they can get DSL from some of the smaller local providers -- notably Waitsfield Telecom which is pretty much the poster child for usable rural broadband for customers in its service area in the Central part of the state.

    Unless the Vermont Public Service Commission suddenly grows some balls -- something they've never shown much sign of having -- I imagine that things will get worse, not better with this sale. The governor says that broadband is one of his priorities. But IMO he's a political hack -- mostly mouth. OTOH, occasionally I'm pleasantly suprised. Maybe Jim Douglas or the next governor or the one after that will take some meaningful action.

    --
    You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
    1. Re:We'll continue not to get broadband by Radon360 · · Score: 2, Insightful

      I wouldn't necessarily keep looking to the telcos for broadband access. It seems to me that there's an increasing number of options to the consumers, including more rural areas. If you can't get DSL, then what about cable (there's more of it strung up in the countryside than most people realize)? If you can't get cable, what about satellite? If satellite is too expensive, someone might be offering WiMax. I know where I live in semi-rural Wisconsin, there are several companies that have established a network of Motorola Canopy wireless broadband sites. If not that, check into Sprint/Nextel's 3G cards...about the same price as satellite, without the propagation delay.



      I realize that low-end DSL rivals a good dial-up on cost, but one should realize that the more expensive broadband options are typically faster. The DSL that Verizon was offering in my area was 384kbps downstream for the $19/mo charge. Will that serve most people's needs? Maybe. If it will, then a ~56kbps dial would probably meet their needs, too. For a little bit more, I get 8Mbps from the cable company. I pay more than the DSL, but I also get quite a bit more in speed...particularly on upstream performance.



      The way I see it, there's an emerging number of means of conveying voice/data available to the consumer...and it's already started reaching those in less populated areas through various wireless schemes. The paradigm shift from looking to the telcos for your voice/data needs to other providers has long since begun./P.

  16. Everyone else will pay by supabeast! · · Score: 2, Insightful
    With Verizon aggressively rolling out high-speed FiOS (FTTP) in its service area, what will happen to the consumers stuck with a smaller telco like those moving to FairPoint?


    Our crooked semi-socialist government will do same thing for internet connectivity that was done for voice connectivity. Residents of rural America with cry and whinge about how it isn't fair that they don't get the same service everyone else gets, and demand that they get at the same price. Eventually one of their Congressmen will introduce a bill requiring phone companies to pool a portion of their profits and use it to supply broadband to needy people in rural areas. The phone companies will get their Congressmen to amend the bill to instead charge everyone in the country with internet access a monthly fee and that money will be used to provide broadband to the backward hicks who want to live in the middle of nowhere and still enjoy the comforts of civilization. And everyone in America will continue the slow grind towards our eventual slavery to the wants of others.
    1. Re:Everyone else will pay by Anonymous Coward · · Score: 3, Insightful

      I think the rural areas should just shut the water off to the big cities for a week as a test case and renegotiate the "socialist" water you receive at highly subsidised rates. How would you superior advanced urbanites like to pay
      "what the free market will bear" for your tap water? Ten a gallon sound OK to you? Or do you have your own personal water well in the basement of your condo? Then the rural folks could afford some things better if we ended the urban socialist subsidy.. Oh, food? let's do the same with all the roads that bring you in the food, let's start and stop tolls at every property line. thinkl your chinese takeout will be so cheap then? Rail? Same deal. Your electrical supply? Runs on wires running on land seized from rural people, with no compensation to them at all, let alone any fair market rate. How about we just assume all that property is owned by rural people like it used to be and make your electricity company pay for transit, on an individual owner by owner basis. think you'll be running your oh so effin important "home theater and network" 24/7 anymore then? If you paid true free market rates,with no regulations and no socialist intervention, you couldn't afford anything past one 60 watt ligtbulb in your upscale uptown digs because it would quickly become a closed cartel for service.

      Frankly, you are just a spoiled urban retard, an obnoxious drool, which unfortunately is too common in our society and which you can always see on slashdot when the rural connectivity issue comes up-yes, a combination of low IQ trying to cope with gross negligent ignorance at the same time- one of those who doesn't even have an inkling, not clue one, of how things work.

        I bet you think packaged groceries grow in the back of your local deli, that starbucks keeps coffee trees in their closet, and that your high score on some videogame simulator means you can now really operate a helicopter.

    2. Re:Everyone else will pay by Buelldozer · · Score: 2, Insightful

      THIS resident of "Rural America" would like you to know that Wyoming coal provides better than 30% of the electrical generation for the East Coast. Without the infrastructure necessary to support the mines and the people to work them how exactly would your precious city run?

      You're a typical city dweller. You look down your nose at any one who lives outside the city but fail to realize that without us rural people your city wouldn't be possible.

      You can't feed yourselves, you can't provide your own water, you can't generate your own power, you can't dispose of your own garbage, you can't supply yourself with the raw materials to build anything and you cry and whine for Government Aid whenever something happens (weather, terrorist attack, union strike, etc). Yet there you sit complaining about a "Socialist Government" and looking down your nose at US?

      Mister without the support of a whole heckuva lot of "rural America" and the people who live there you'd be dead from starvation, disease, weather exposure or lack of materials.

      Wake up and smell reality, we all need each other.

  17. Re:Meow! by AKAImBatman · · Score: 2, Funny
    Hi. I'm Larry form L.D.&D. Telecom.

    So close. It would have been perfect if you'd written it as, "Hi. I'm Larry from L.D.&D. Telecom, and this is my brother Daryl and my other brother Daryl." :P
  18. Re:what will happen to the consumers by Anonymous Coward · · Score: 2, Informative
    You might be suprised. Some rural areas could end up getting fiber. I did firmware development on one of the products Verizon is using to roll out its FiOS service. At the time, sales was telling us engineers that there was actually a lot of interest coming from the smaller providers in rural areas. Why? Because of the line lengths.

    In rural areas where the population is really spread out, it doesn't make sense to have everyone connected directly to a central office. You can only run copper so far. So what they do is set up a series of remote terminals and run T1s or sometimes an OC3 between them. If you live in the middle of nowhere, you might go through 7 or 8 remote terminals before you hit a central office. Typically, the remote terminals can't be more than a few kilometers apart. Having all that equipment spread out is expensive to maintain. When something isn't working, someone has to get in a truck and drive to the remote terminal to figure out whats going on, replace a card, etc. Plus, they have to maintain power at all those remote terminals.

    By going to fiber, they can eliminate all those remote terminals. The BPON and GPON specs allow you to go 20km without a repeater. That means all that powered equipment at the remote terminals that's prone to failure can get replaced with passive optical splitters. At the same time, they can offer cable TV and high speed internet service to areas that never had it before and increase revenue.

    Also, the company I worked for that is selling all that equipment to Verizon built their BPON solution on the same platform that was used for remote terminals. Basically, any network that has that remote terminal equipment already installed can plug in a BPON card into any remote terminal and offer fiber service out of it. That allows the rural service providers to slowly upgrate their network with minimal investment.

    Obviously fiber service isn't going to be offered everywhere, but you might be suprised at some of the locations where it starts showing up.

  19. Re:FIOS User by xrayspx · · Score: 2, Interesting

    Verizon have been making a land-speed record (for them) getting FIOS across southern NH. They've been making a bee-line straight for my house for the last 6 or 8 months (Salem, Derry, Pelham, Hudson, Nashua, from what I understand) and now that they're almost at my door, it looks like they might stop?

    I really hope existing customers don't lose their existing access, and I hope the timeframe for this is such that they might not immediately cancel all upgrades.

    Since they're going to be the majority stakeholder in the new company, my guess is they have no interest in depriving you of service you've already paid for, more likely is that they don't want to solely front the cost of supporting and building out a relatively sparse area.

  20. Monopolies in other countries by mxpengin · · Score: 2, Insightful

    This is why, sometimes monopolies are something not so bad, it depends on the country where you live. Here in Japan NTT is a virtual monopoly for landlines, but I am in a semi-rural area and I have fiber-to-home.
    In Mexico Telmex is also a virtual monopoly, the prices suck and the technology as well, but you can use DSL more less in all simu-rural areas.
    Same policies for all the country. In general I hate monopolies but this is one of the few good points on them.

    --
    "We all know Linux is great...it does infinite loops in 5 seconds." -- Linus
  21. So what? by raehl · · Score: 4, Insightful

    You know why they pay $69? BECAUSE THAT'S WHAT IT COSTS!

    It is a mistake to warp economics so that all customers pay the same price even though some customers cost far more to serve than others. If the telco company has to run and service two miles of cable to provide service to you but only has to run and service 100 feet of cable to provide service to me, you should pay more than I do.

  22. Re:It's all highly ironic by MollyB · · Score: 3, Informative

    I live in Marshfield, VT, and I have been well-served by FairPoint for years. I've had a DSL connection for over a year, and the speed keeps increasing at no extra costs.

    The few times decades ago I was serviced by NYNEX (now Verizon) and it sucked. You'll be much better off with FairPoint, in my experience.

  23. Or you get two types of customers: by xtype2.5 · · Score: 2, Funny

    Those waiting on a phone, those waiting on a dialtone!

  24. Goodbye Service! by buka1337 · · Score: 5, Informative

    For those who know nothing about FairPoint Communications. Their strategy is to buy up markets that no one else wants to serve and operate them for as cheaply as possible. Quality of Service will not go up...it will go down in a huge way. I work in one of their tech support call centers. We used to be their exclusive tech support for all of their subscribers, however their service was so bad it was costing us money since we have a standard monthly billing, we ended up telling to them to take a hike. One market had about 60% of their subscribers calling in every month. Every time it rained everyone lost sync on their modem. That properties' tech support has been outsourced overseas. The worst Fairpoint property my company still handles has 976 subs. We plan for 390 of those calling in each month. Our overall average for Fairpoint companies is about 25% of their customers calling in for internet support each month.