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TomTom Admits Satnav Device Infected With Virus

miserableles writes "TomTom has admitted to a UK security journalist that a number of GO 910 satellite navigation units shipped with two Trojans installed on the hard drive. But still no sign of an official warning on the TomTom website."

28 of 101 comments (clear)

  1. So thats why by Anonymous Coward · · Score: 5, Funny

    my GPS keeps leading me to a discount Viagra/Rolex Watch warehouse/stock broker!

    1. Re:So thats why by Tablizer · · Score: 2, Funny

      my GPS keeps leading me to a discount Viagra

      That's not spam, that's your girlfriend dropping you an IM clue.

  2. The device cannot infect other devices or by solitu · · Score: 2, Insightful

    your computer. So essentially this is a dead virus.

    1. Re:The device cannot infect other devices or by Anonymous Coward · · Score: 2, Insightful

      Youre missing the point. These are brand new infected devices out of the box. And as for the viral nature, newer GPS devices now have bluetooth and GSM connectivity installed.

    2. Re:The device cannot infect other devices or by Excelcia · · Score: 2, Informative

      If the trojan is active, it can make the device vulnerable to control in a way it's not designed to. The device is bluetooth capable, so this introduces at least the possibility of remote attacks. If they are simply present but not active, then yes, this is mostly harmless.

    3. Re:The device cannot infect other devices or by speculatrix · · Score: 5, Informative

      tomtom devices act as usb mass storage devices so you can copy s/w, map updates and speed camera POIs to them; thus the device won't actively infect, but can be a vector for infected files.

  3. Of course no warnings... by Excelcia · · Score: 3, Insightful

    Of course no warnings. Warnings only come out after the lawyers are consulted. One must, after all, get one's priorities straight.

  4. I wonder... by Creepy+Crawler · · Score: 3, Interesting

    If people would be willing to sue via Computer Hacking laws against Tom Tom? If not have it a tort case, why not make it a criminal case? The fact that they knew about it, and covered it up shows guilt.

    These devices are going for ~540$ and with installed viruses to boot. Nice.

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  5. Should I? by Anonymous Coward · · Score: 2, Funny

    Tom Tom, should I send $20,000 to Sebo in Nigeria?

  6. is anyone taking responsibility? by v1 · · Score: 3, Insightful

    The first link, the letter from tomtom, does refer users to a couple free antivirus removal tools that will remove the virus, but other than that, I wonder how much responsibility tomtom will take for getting their customers' PCs infected? If you are a businessman and have taken your tomtom into work and connected to the local network to update your maps for your scheduled sales calls and have now infected the entire company network with viruses, I wonder how much of a problem this will cause and what tomtom would do about it? "Sorry sucker, thanks for purchasing our product, please come again."

    I am also a little interested in seeing how tomtom follows this up. There was a report a few months ago about a few ipods shipping with something nasty, and Apple tracked them down all the way to the imaging workstation that started the outbreak. Judging by how tomtom is trying to sweep this one under the rug, I rather doubt they are exercising due diligence. At the very least someone should get fired - either the yutz that violated company policy and brought in his flash drive etc, or the director that didn't have any policies in place to start with. More than likely both are at fault but the guy with the flash drive will wind up taking the fall.

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    I work for the Department of Redundancy Department.
  7. Do you know where you're going today? by p00ked · · Score: 2, Insightful

    What a coincidence, so do they!

  8. Re:Don't use a consumer OS to do an RTOS job by KD5UZZ · · Score: 5, Informative
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    -Daniel
    KD5UZZ
    www.w5yj.org
  9. which version did you get? by macadamia_harold · · Score: 5, Funny

    my GPS keeps leading me to a discount Viagra/Rolex Watch warehouse/stock broker!

    Really? Mine just leads me to h0t s3xy s!uts. Which is entirely fine with me.

    1. Re:which version did you get? by theshowmecanuck · · Score: 2, Funny

      I found it interesting that the bubble on the arrow said 'Niagra Falls, U.S.A.' and pointed to the Canadian side of the falls.

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      -- I ignore anonymous replies to my comments and postings.
    2. Re:which version did you get? by Flendon · · Score: 5, Funny

      I found it interesting that the bubble on the arrow said 'Niagra Falls, U.S.A.' and pointed to the Canadian side of the falls. That's odd. My map says Viagra Falls...

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      chown -R us ./base
  10. New Tom Tom Commercial by laurent420 · · Score: 4, Funny

    Tom Tom, can i SYN flood across the atlantic trunk? Tom Tom, DDoS Amazon. Tom Tom, spam 4million email addresses.

  11. Re:Don't use a consumer OS to do an RTOS job by interiot · · Score: 4, Informative

    As someone else noted, it runs Linux. So the virus really is just on the hard drive, so it can execute on computers that attach to the unit, but the virus doesn't actually execute on the GPS unit.

  12. asking for help gone teribly wrong by v1 · · Score: 4, Funny

    At a forum for tomtom help at http://www.expansys.com/ft.aspx?i=112333&thread=27 96, a user asks,

    this is my first post, when trying to download the map of western europe v6.6 direct from TomTom Home site to my PC the following message appears '' an error occurred while dowloading this file: read error., followed by the options ''continue'' or ''cancel.

    Can anyone help me with this problem?


    His first reply:

    Disable your firewall and anti virus and see if that helps.

    Silly windows users.

    --
    I work for the Department of Redundancy Department.
  13. Re:Don't use a consumer OS to do an RTOS job by speculatrix · · Score: 2, Informative

    it's irrelevant to the case in point, as it can act as usb mass storage and thus be carrying infected files.

    actually, it's running linux - tomtom's gpl page. Also take not of OpenTom, a team of 3rd party tomtom hackers.

  14. Controlling it by Mantrid42 · · Score: 2, Funny

    The server that controls the virus will be called "Ground Control".

  15. About TomTom by maggard · · Score: 4, Informative

    I've been a happy owner of a TomTom 300 for a couple of years. It's a dashboard-mounted Linux-based satnav system. When I went shopping for a device like this several years ago I was impressed by the TomTom's UI & audio quality, both more important to me when using it then lots of rarely used features.

    For those who don't understand why anyone would want a satnav system, its been a huge benefit to me. Not only does it guide me point to point, particularly when it's to or from a point I'm not familiar with, it also informs me of services near me. For example the other night I met friends at a cinema I'd never been to before. I was able to quickly navigate to it without having to refer to a printed Google map. After the show we were able to quickly chose nearby restaurant without having to roam around in a convoy. I was then able to simply chose "Home" as the destination from my new location. On the way home I was low on fuel; with the TomTom I was able to skip the first exit promising gas (the TomTom showed it was actually a mile away) and continue to the next exit, with 2 gas stations conveniently by the exits.

    TomTom Corp.is out of Belgium, which is reflected in their multilingual features & mapsets. They've been fairly hacker friendly and there are a number of 3rd party addon packages that have shown up over the years. TomTom has a history of hiring those hackers and bringing them in-house.

    Their software runs on both Linux & Windows CE. Indeed from what I've seen it is fairly agnostic about either platform and offers the same feature sets on both. They also have a free desktop application for adding & removing maps, updating firmware & software, adding custom voices, etc. This started out on MS Windows and is now also offered on MacOS X.

    So far I've been extremely happy with my purchase. The biggest problem has been significant highway construction; my maps are now several years old and don't reflect current routes. However TomTom has recently announced updated maps which I'll be purchasing. My only concern is they issued a press release touting a significant discount for the introduction of these maps, a press release which has since disappeared from their website.

    In the years since my model 300 shipped they've now added models with built-in hard drives, Bluetooth for integration with phones, radios, car services like headlights, and via phones downloading traffic updates for dynamic route optimization. This hard drive is apparently what has been affected.

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    I don't read ACs: If a post isn't worth so much as a nom de plume to its author then I wont bother either.
    1. Re:About TomTom by ilikejam · · Score: 3, Funny

      This message brought to you by TomTom International BV.

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      C-x C-s C-x k
    2. Re:About TomTom by garcia · · Score: 2, Informative

      IMHO, you're better off skipping the satnav systems built specifically for car use and should instead invest in a handheld GPS unit from one of the other companies.

      A color Garmin with autorouting will run you about $300 and is about $100 less than an similar TomTom unit. You won't get voice prompting (which I would turn off anyway -- using a laptop running Streets and Trips or any of the other route software with voice actuation is annoying for any city driving) and the screen won't be quite as large but I have always thought the interface was much better.

      With a hand held GPS option you can easily remove it from you car without having to carry a bulky unit around. My GPS (a Garmin 76CS) will run for about 24 continuous hours on lithium batteries in normal temperature conditions (here in MN the cold can severely limit your battery life) or 2 or so days of normal driving. Obviously a car adapter is available but I don't like all the extra wires danging around.

      Garmin has map updates frequently but they are pricey (still less than TomTom) at around $100. I have been using the same maps that were available back several years ago (2002) and they work pretty well for my use. Generally autorouting will get you where you want to go but it rarely takes the route that I (under "local knowledge" conditions) would consider optimal. No GPS is going to know what streets are less patrolled, have less traffic lights, and which generally have less traffic.

      Just my .02, YMMV.

    3. Re:About TomTom by Spacezilla · · Score: 2, Funny

      You're right, that was a really strange post, especially the "For those who don't understand why anyone would want a satnav system" part. I live in northern Europe and almost everyone here who owns a car also owns one of these, yet this guy makes it sound like it's some kind of new, mysterious device that no one can see the point of.

      Hm...

      "For those who don't understand why anyone would want a satnav system"

      Nope, it still sounds very weird.

  16. Not the official TomTom website by iow · · Score: 5, Informative

    Disclaimer: I work for TomTom. Please note that www.tomtomgo910.co.uk is not the official TomTom website. It seems to be a landing page for easydevices.co.uk since the 'order now' links points to there. The official site can be found here: http://www.tomtom.com/

  17. Is It Running On Vista? by SkyDude · · Score: 4, Funny

    I'm thinking maybe an alien infected the GPS satellite as revenge for Jeff Goldblum and Will Smith infecting the mother ship. Or maybe it's running on Vista.

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    == First cross river, then insult alligator.
  18. it's not strange at all by Artifex · · Score: 3, Insightful

    It's not new to you because of where you live. In the US, it's still something of a big deal to have a car with nav. (I suspect less than 10% of cars actually on the road here have it built-in). It wasn't an option when I bought my car, and in fact my parents' new car from the same line is our family's first to have it.

    How come positive reviews of products are given such a suspicious eye, that even when the post is from a four-digit ID with a long posting history (and website you can visit to check his credentials), it's seen as astroturfing?

    Get a grip, guys.

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    Get off my launchpad!