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T-Mobile Bans Others' Apps On Their Phones

cshamis writes "T-Mobile has recently changed their policies and now tell their customers with appropriate data plans and with Java-Micro-App-capable T-Mobile phones: no third-party network applications. You can, of course, still use their incredibly clunky and crippled built-in WAP browsers, but GoogleMaps and OperaMini are left high and dry. Would anyone care to speculate if this move is likely to retain or repel customers?"

28 of 349 comments (clear)

  1. They won't care by Buran · · Score: 3, Insightful

    They'll just see the flashy commercials and cheap phones and cheap prices and they'll snap up what they're force-fed without realizing they can do better. Face it. People (in general) are stupid in the USA.

    1. Re:They won't care by Zaurus · · Score: 4, Insightful

      Stupid people live outside the US too, you insensitive clod!

    2. Re:They won't care by arodland · · Score: 3, Interesting

      Agreed. I was looking at an industry mag recently, and they printed a poll of cell phone users concerning churn. Basically the questions asked were: Who is your provider, are you considering leaving them in the next few months, and who are you thinking about moving to? Do you know who had the lowest "considering leaving" numbers and the highest "considering moving to" numbers? Verizon. Apparently the average Joes really like their crippled phones and their single-source philosophy.

    3. Re:They won't care by Skater · · Score: 4, Insightful

      Yeah, pretty much. I don't really care that I can't run the latest gee-whiz app on my phone, and have all the potential security issues and all that crap. I have one app installed: Tetris. I stick with Verizon because I've had very good luck with their coverage over the years. That is, after all, the main point of a cell phone: it can make and receive calls wherever you go.

    4. Re:They won't care by MightyYar · · Score: 5, Insightful

      I'm a T-Mobile customer, but many of my friends and family use Verizon because they have the most complete network and the best customer service.

      While I am a geek and like my phone to do tricks, most people just want to talk and text message. That doesn't make them idiots.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    5. Re:They won't care by tomz16 · · Score: 4, Interesting

      To the parent, there's a reason for Verizon's numbers looking so good...

      I hate the crippled nature of verizon phones as much as the next guy, but simply can't look past the fact that my phone is fundamentally there to place and receive calls reliably. No other network I have tried (and I HAVE personally tried all of the other ones) even comes close to Verizon's coverage in the Northeast. And it's not just average joe blow... Easily 95%+ of PhD's and PhD students I know have verizon service...

    6. Re:They won't care by MaggieL · · Score: 3, Funny

      If Google has a great app, they can send it to Tmobile for testing and approval.

      And if they have a great app for Windows, they should have to get it tested and approved by MSFT first. After all, imagine the support havok it could cause.

      --
      -=Maggie Leber=-
    7. Re:They won't care by bobdotorg · · Score: 5, Funny

      Stupid people live outside the US too, you insensitive clod!

      Yeah. And most of us post to Slashdot.

      --
      __ Someday, but not this morning, I'll finally learn to use the preview button.
  2. Time to switch by moria · · Score: 5, Funny

    Now it's the time switch to Cingular, and get and iPhone, to continue using my 3rd party applications. oh wait...

  3. Repel, obviously... by core_dump_0 · · Score: 5, Funny

    1. Piss off your customers
    2. Lose them to competitors
    3. ?
    4. Profit!

    1. Re:Repel, obviously... by Anonymous Coward · · Score: 3, Insightful

      Close.... more like: 1)Piss off those customers that make full use of their data plan, so actually end up costing the company which severely oversold their services. 2)Lose them to competitors 3)Have lower costs 4)Profit!

  4. Infringements on our liberties? by winkydink · · Score: 3, Insightful

    Testing some T-Mobile phones recently, I once again ran into T-Mobile's annoying policy of banning third-party applications from accessing the Internet on their phones. Like so many infringements on our liberties, this started stealthily with a few devices but now covers their entire product line.

    Geez... has the author considered calling them up trying to get out of his contract or if he doesn't have one, to simply cancel and move to another carrier?

    What's that? T-Mobile's data plan costs less? Sounds to me like one is gettign what one paid for.

    Infringements on our liberties. Puh-leez.... Yeah, I rate this right up their with warrantless wiretapping by the government.

    --

    "I'd rather be a lightning rod than a seismometer." -Ken Kesey

  5. maybe their network/OS sucks like iPhone/Cingular by straponego · · Score: 4, Insightful
    Maybe a single buggy application on their phones can take down their entire West Coast network, like the CEOs of Apple and Cingular claim of their combination. Hey, also, since Mr. Jobs claims that iPhone is OS X, and any third party applications will crash iPhone, is it true that any third party apps will crash OS X?

    I mean, the only alternative is that they are lying, greedy scumbags, and I wouldn't want to think that about anybody.

  6. Care to Speculate? by umbrellasd · · Score: 4, Funny

    Sure, I'll speculate my foot up T-Mobile's monopolistic ass. How's my speculation now?

  7. I have T-Mobile and a Blackberry 7290... by SnappyCrunch · · Score: 3, Interesting

    ...and as of right now, Google Maps still works.

  8. Skype already works by grahamsz · · Score: 4, Funny

    I have Skype on my T-Mobile dash.

    It works OK on an EDGE data connection but the call has pretty high latency (feels like a satelite connection). Works like a charm on Wifi though - it's just really confusing having a phone application running on your phone.

  9. Re:I wanna run botware! by jc42 · · Score: 4, Insightful

    SPs (or phone companies) have ligitimate reasons to be concerned about what you run.

    No; they have illegitimate reasons. We should have an inalienable right to communicate as we wish, by whatever means we wish. Corporate control of our communication is a guaranteed disaster for everyone but the owners of the corporation.

    In particular, the main design goal of the Internet was to end the traditional stranglehold of equipment suppliers and comm companies over communication. Look up the early docs of the ARPAnet; its primary design goal was to make it possible for any piece of equipment from any vendor to communicate with any other piece of equipment from any other vendor. The vendors had always blocked such universal communication, and the US's Dept of Defense was fed up with it. The companies that supply the equipment still put any roadblocks they can in the way of communicating with their competitors' equipment. The phone companies are especially good at this, at least here in the US.

    It's true that this is very easy to understand why the companies would be concerned with what we run on our machines. But this concern is not in any reasonable sense legitimate. It's the worst possible way you could run a comm system. We should continue to fight it any way we can.

    The only legitimate restrictions should be that malformed packets may be dropped, and "bandwidth hogs" may be throttled to a reasonable speed limit (i.e., whatever speed they've paid for). But note that such restrictions have little if anything to do with what software you or I may be running. Or with the content of our data packets, for that matter.

    --
    Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  10. Cell networks are stuck in the 20th century by troll+-1 · · Score: 3, Interesting

    Perhaps the problem with cell phone networks in general is that they were designed in a closed environment with a need for profit.

    Compare cell phone networks to the Internet which was designed mostly by scientists and engineers in an academic, peer reviewed environment with the simple goal of building an efficient network.

    If the Internet had been designed phone companies, you'd by your computer from you're ISP and it probably wouldn't work with any other ISP, your ISP bill would list every site you visited that month, overseas sites would be charged at a higher rate, and DNS would probably be sold as a 'white pages' lookup service where they could charge you a penny for every click.

    Phone systems are just plain dumb and the people who run them are concerned more with nickel and diming you for every trivial service they can think of than they are in building good network infrastructure.

    The FCC is largely to blame for this because they choose to auction off the airways to the highest bidder almost without regard as to how that bidder is going use the medium.

    I'm no fan of big government but if we're going to have regulation, then let's do the thing right. Let's require cell phone companies to provide mobile IP addresses and let anybody access their network with the hardware and software of his own choosing. Let the consumer buy *airtime*, nothing more, and let the consumer decide whether he'll use voice, download music, stream video, text message, etc., just like we do with landline companies.

  11. Re:T-mobile acting sys-admin by Reaperducer · · Score: 5, Informative

    This looks a lot like blogspam. The only form of "proof" is just a link to some guy's blog. No official T-Mobile link to the policy. Not even a supposed quote from a customer service rep on the phone. And I just tried and had no problems using OperaMobile and five other third-party apps on my phone (M600i) with T-Mobile service.

    The Slashdot posting should be rescinded. It's not accurate, not backed up by any proof, and appears to be just a ploy to get page views.

    --
    -- I'm old enough to have lived through six different meanings of the word "hacker."
  12. repel or indifferent by metroplex · · Score: 4, Insightful
    I think this move will repel those with an even slight knowledge of mobile apps, but the majority of customers just won't care. Out of all the people I know, those who use the web capabilities of their portable phone are surprisingly few. No one I know has opera mini installed, let alone caring which apps can be installed and which cannot.


    Technologically less educated people in those case just believe the salesperson and assume it is "not compatible" with certains apps (which it is, but on purpose), but buy it anyway because it looks shiny or has a 3 megapixel camera.

    --
    "Words of wisdom: drop that zero and get with the hero" -- Vanilla Ice
  13. Re:Then which indie handheld? by damiangerous · · Score: 4, Insightful
    So what handheld device sold in the United States is intended for running handheld video games developed by independents?

    A Palm or PocketPC. Both offer a free development platform and no cost distribution.

  14. I hate phone companies by GrouchoMarx · · Score: 4, Insightful

    Seriously, as a current T-Mobile customer, where else am I going to go? I've still got over a year on my 2 year enslavement contract. Even when it's over, where do I go? Cingular? They play nice with the NSA, their customer service is terrible, and their QoS in my area is crap. Verizon? They've been crippling their phones for years. Sprint? Decent data plans, but they're CDMA which means device lock-in by definition. US Cellular? Also CDMA lock-in.

    I just want a good GSM carrier in the US that will give me a family plan, a decent data plan, a non-insane lock-in, and half-way decent phones. Or hell, give me decent plans at a good enough price and I'll buy my own damned phones as God intended. Just sell me a SIM card and don't bankrupt me to use it, then stay out of my way. Is that so much to ask?

    --

    --GrouchoMarx
    Card-carrying member of the EFF, FSF, and ACLU. Are you?

    1. Re:I hate phone companies by TheDreadSlashdotterD · · Score: 5, Insightful

      Yes.

      Welcome to the "free" market.

      --
      I have nothing to say.
  15. Re:T-mobile acting sys-admin by ygslash · · Score: 5, Informative

    This looks a lot like blogspam. The only form of "proof" is just a link to some guy's blog. No official T-Mobile link to the policy. Not even a supposed quote from a customer service rep on the phone. And I just tried and had no problems using OperaMobile and five other third-party apps on my phone (M600i) with T-Mobile service.

    Nope, it appears to be real. Here are some comments from the blog:

    • I have gotten this confirmed by T-Mobile corporate. I have a tester SIM that has access to everything, and the applications are locked out in the new handsets I have been testing this week. You may have an older handset, before this insidious policy spread. I used to tout T-Mobile for their liberal policies on third party program installation, and I'm very disappointed in the change.

      This is a feature phone problem. No carrier, not even Verizon, dares forbid application installation on smartphones such as Blackberries, Windows Mobile phones, or Treos.

    • The phone that drove me nuts was a Nokia 6133, and I think the point that it's subsidized is bizarre; letting people use Opera Mini would increase, not decrease, T-Mobile's revenues by encouraging people to sign up for data plans. T-Mobile is shooting themselves in the foot by crippling the development of the third party software industry, lowering demand for mobile data.

      As several posters have said, they make money on the data plans, not on the phones - so why prohibit applications that would get people to demand data plans?

      Subsidies also seem to be a smokescreen here. If you go to a T-Mobile store and buy a Nokia 6133 at full retail, mid-contract, Opera Mini is barred. If you go to a Nokia store and buy the same 6133, inserting the same T-Mobile SIM, you have no problem.

      And I need to repeat - this isn't about smartphones. I'm not talking about the SDA, the Blackberry, or whatever. I'm talking about feature phones, which could be dandy computing platforms if the carriers weren't so hostile.

    • THIS IS TRUE REPORTING! I recently bought a Samsung Trace (T519) and installed google maps. It didn't work, and after about 12 nonstop hours of research I found out that their applications are all digitally signed (VeriSign) and will block out the permissions menu for the network access, thus resulting in the application not being able to connect itself to the internet. The ONLY SOULUTION to this problem is to buy the Firmware Flash cable, download the Flashing software from the phone manufactures website, (and the real tricky part) then find the ORIGINAL firmware to flash to the phone. Of course your going to have to manually set up your T-Zones (webaccess address and port) and a few others, but it will unlock ALL the features of the phone so you will be able to use the phone fully. It's a tricky process, and you need to make sure your not using a T-Mobile "Branded" firmware update. There are many independent phone gurus out there that edit firmware and release it themselves with all features unlocked. If you use a T-Mobile Branded firmware, you'll waste money and time to be exactly where you are right now.

      IE... Cingular's D807 and T-Mobile's T809. They are the same phone, same display, memory card slot, ect... However, T-Mobile's phone has limited features compared to Cingular's. The D807 has voice activation and a few other bells and whistles. This isn't the phone's hardware, it's the firmware.

      In short, get yourself the syncing software & cables and a fresh Firmware update and you will be able to run any app. Right now Cingular doesn't limit 3rd party software, so if you have to, use one of their Firmwares and then tweak your port settings and you'll be free and clear of the holdups of horrible T-Mobile.

  16. It is true, check Howardforums... by Powercntrl · · Score: 3, Insightful

    There's quite a few angry T-Mobile users out there over this. Just because T-Mobile hasn't released an "official" word on the matter doesn't mean it hasn't happened. And yes, I do use T-Mobile and this restriction only just recently became active in the central Florida area. And also yes, I know T-Mobile isn't *just* in the US, but we're talking about T-Mobile's service in the US. So, if it's working for you over in Europe, that isn't very relevent, sorry.

    Of course, you can easily prove that the story is true yourself. Ask a friend who lives in the areas where this has already taken effect, has T-Mobile and only pays for the $5.99 plan if he/she can still access anything with Opera Mini. I'll bet you $5.99, he/she can't.

    --

    ---
    DRM is like antifreeze, to the MPAA/RIAA it's sweet, to the consumers it's poison.
    1. Re:It is true, check Howardforums... by Reaperducer · · Score: 4, Informative

      Howardforums contains two threads related to this. One is just another piece of blogspam with a link to the same blog as the Slashdot submission.

      The other is a thread about how T-Zones is now giving people what they pay for. When you signed up with T-Zones you were told web and e-mail. T-Mobile let some other data through in some other markets. Now they're expanding their restrictions in what appears to be an attempt to make all markets the same.

      So, T-Mobile enforcing the restrictions you agreed to when you signed up for T-Zones service is the same thing as T-Mobile disallowing third-party apps on cell phones? Not even close.

      Sounds like you're mad because you finally got caught and you're trying to make this into something it isn't.

      --
      -- I'm old enough to have lived through six different meanings of the word "hacker."
  17. My Guess? by /dev/trash · · Score: 3, Insightful

    Two year contract says RETAIN.

  18. Some *much needed* INFO: by Powercntrl · · Score: 3, Informative

    First of all, yes, some T-Mobile branded phones had their firmware modified by T-Mobile to prevent third party applications from accessing T-Mobile's data network. This has been going on for awhile, and really isn't news.

    What T-Mobile has done recently, is a slow regional rollout of port blocking. You see, T-Mobile offers a $5.99 WAP access add-on, and a far more expensive "full internet access" add-on. What is happening is that people who bought unlocked/unbranded phones without T-Mobile's silly restrictions are finding that T-Mobile's $5.99 WAP plan just won't work any more for 3rd party apps which need unrestricted access to the Internet. The restrictions stopped just being in T-Mobile's phones. Now, as Verizon is so fond of saying, "It's the network."

    There's quite a few threads about this started over at HowardForums, and it is very real. If you think you're sitting pretty because it hasn't happened to you yet, you've been warned. The only way you're safe is if you're already on one of T-Mobile's "full internet" plans (Blackberry, Sidekick, Phone-as-Modem, etc.).

    --

    ---
    DRM is like antifreeze, to the MPAA/RIAA it's sweet, to the consumers it's poison.